Hai Au

Introduction

Hai Au is a Vietnamese bus company serving routes between Hanoi and Hai Phong.

Review

 Based on 33 reviews of customers.

Routes

Passenger class

The following passenger classes are available with Hai Au:

Change policy

The following change terms apply to the bus fares:

Hai Au Change time/date
Fare Bus Seat Not permitted

In accordance with the policy of Hai Au, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Cancellation policy

The following cancellation terms apply to the bus fares:

Hai Au Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Hai Au, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hai Au. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.