king express
hanoi  
Out of 166 reviews
King Express is a Vietnamese private railway company connecting Hanoi with Lao Cai, the gateway to Sapa in the Northwest of Vietnam.

Passenger class

Change policy

The following change terms and conditions apply to our train fares:

King Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with King Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with King Express. Change fees will apply.

- 20% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.


Cancellation policy

The following cancellation terms and conditions apply to our train fares:

King Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with King Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 30% of the ticket fare + 50,000 VND per ticket if 6 to 8 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 to 5 days to departure
- No ticket refund if less than 4 days to departure or departure on public holiday






   

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Baolau Pte. Ltd, 201434204K, Singapore
Baolau Co. Ltd, 0313838015, Vietnam
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‎(+84) 28 777 222 77
‎(+66) 647 567 720
Monday to Sunday, 08:00-22:00 (ICT)