Orient Express

Introduction

Orient Express is a Vietnamese private railway company connecting Hanoi and Lao Cai.

Service suspended
This provider has suspended the service due to the effect of the Covid-19 pandemic.

Review

 Based on 296 reviews of customers.

Routes

Passenger class

The following passenger classes are available with Orient Express:

Change policy

The following change terms apply to the train fares:

Orient Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change the travel date with Orient Express, please contact us. This option is available until 2 days before departure. Change fees may apply.

- 20% per ticket + 50,000 VND per ticket if 2-4 days before departure
- No change if less than 2 days to departure or departure on public holiday


Cancellation policy

The following cancellation terms apply to the train fares:

Orient Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Orient Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% per ticket + 50,000 VND per ticket if 6 to 8 days to departure
- 20% per ticket + 50,000 VND per ticket if 4 to 5 days to departure
- 30% per ticket + 50,000 VND per ticket if 3 days to departure
- 50% per ticket + 50,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday