
Introduction
Victoria Express is a Vietnamese luxury private railway company connecting Hanoi with Lao Cai, the gateway to Sapa in the Northwest of Vietnam.
Review
Passenger class
The following passenger classes are available with Victoria Express:


Change policy
The following change terms apply to the train fares:
Victoria Express | Change time/date |
Fare Sleeper 2-Berth | Permitted with fees |
Fare Sleeper 4-Berth | Permitted with fees |
If you wish to change your booking with Victoria Express, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Victoria Express. Change fees will apply.
No ticket change for tickets on public holidays.
Cancellation policy
The following cancellation terms apply to the train fares:
Victoria Express | Cancellation before departure |
Fare Sleeper 2-Berth | Permitted with fees |
Fare Sleeper 4-Berth | Permitted with fees |
If you wish to cancel your booking with Victoria Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 8 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 50,000 VND per ticket if 8 to 15 days to departure
- No ticket refund if less than 8 days to departure