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Terms and conditions

Terms of use

1. Acceptance of Terms and Conditions

The use of this website constitutes the agreement to the following Terms of Use and conditions.

Baolau reserves the right to modify, add or remove parts of these Terms of Use at any time and without prior notice. Please check the latest content concerning this.

The continued use of this website after changes have been made constitutes the consent to such changes.

2. Definitions

"Passenger Carrier" includes all companies that issue transport tickets and provide air, ground or waterway transport services, including but not limited to airlines, railway companies, bus companies and ferry companies.

"We", "our", "ourselves", "ours", and "us" means Baolau and its representatives, providers of this online service and administrators of this website.

"You", "your", "yourself" means the user of this website and its online service.

3. General Terms

These terms ("Terms of Use") govern your use of Baolau website. Your use of this website will mean you accept these terms.

The Online Service is provided by BAOLAU PTE. LTD., a private limited company incorporated in Singapore with registration number 201434204K located in 340 Clementi Avenue 5 #03-236, Singapore, and its subsidiary CÔNG TY TNHH BAOLAU, a company with business registration license number 0313838015 issued by People's Committee of Ho Chi Minh City, registered at PDD Building, 162 Pasteur Street, Ward Ben Nghe, District 1, Ho Chi Minh, Vietnam.

4. General Conditions of the Online Service

Baolau is an "Online Information and Ticket Reservation Service" for travelling in Vietnam, Cambodia, Laos and Thailand, which compares routes, schedules and fares for flights, trains, buses and ferries operated by domestic and international Passenger Carriers, and facilitates ticket booking.

Nature of the information

Baolau provides the following information about transport services:

Name and Logo of the Passenger Carrier.

Route, defined by a point of origin and a point of destination.

Schedule, defined by a date and time of departure, a date and time of arrival and the duration of the journey.

Code, number or combination of letters and numbers that identify the flight, train, vehicle or vessel.

Price, calculated from a base fare and added taxes and fees.

The information on this website has been prepared for the sole purpose of providing references about transport services. Baolau gathers all the information from trusted public domain sources associated to the Passenger Carriers. The source of data is made available and controlled by the Passenger Carriers and it is subject to change any time and without notice. Due to the volatile nature of the information and the fact that it is supplied by a third party you understand and agree that the information of price displayed in our website may differ from the actual price of the ticket at the time of booking or payment due to fluctuations of the fare or additional fees such as service fees and payment processing fees added by the Passenger Carrier, and you should not rely that our contents are accurate or reliable.

Ticket booking and reservation process

Besides offering information, Baolau facilitates ticket booking by collecting your personal information (full name, email and phone number) and the information of the passengers (full name, passport number, date of birth), and obtaining your consent and approval to perform a booking with the Passenger Carrier on your behalf. Having confirmed the fare availability you will proceed with the payment, including the ticket price and additional fees. After payment you will receive an invoice and a confirmation of your booking, and have your tickets delivered via email or sms, or else receive a voucher to collect the tickets at the passenger terminal in coordination with the Passenger Carrier.

Should you provide any personal information to Baolau, we will collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking. As a user, you are responsible for the accuracy of the personal information provided at the time of booking and for presenting a valid travel document at the time of checking in or boarding the vessel. When you provide any personal information, you agree that you are not misrepresenting or impersonating another individual without the necessary consent and approval, or giving misleading information about your identity in any way.

Baolau is not responsible for you not receiving the booking confirmation if you provide a wrong email address or a wrong phone number to us, or the email or the sms cannot be delivered due to technical reasons.

Payment

In case you grant consent and approval to Baolau for performing a booking on your behalf, you should proceed with the payment in our website and receive an invoice and a confirmation of your booking by email or sms.

Please note that during the payment process we may charge additional fees such as service fees and payment processing fees, and that the total cost of the merchant transaction may differ from the ticket price, calculated from a base fare and included taxes and fees (such as the charges imposed by the Government or the transport authority or the operator of the transport insfrastructure in respect of your use of the facility).

We accept multiple “Online Payment" methods. When paying online with credit card or debit card, you provide us with the explicit authority to charge the total cost of the booking to your card, including the ticket price and additional fees detailed in the invoice.

For the purpose of preventing payment card fraud, we reserve the right to contact you and request additional information in order to verify you as the right holder of the credit card or debit card before your booking is confirmed. This verification process protects you against fraud and ensures your security as you use your credit card or debit card on our website.

Changes

In case you booked through our website, you may request a change of your booking according to the following terms:

Change itinerary or origin/destination is not permitted.

Change passengers is not permitted. Small typing mistakes in the name of the passengers or the passport number will require a modification of the booking, subject to additional fees.

Change time/date is permitted according to the terms of the Passenger Carrier.

The following change terms and conditions apply to our flight fares:

9 Air Change time/date
Fare 9AirStandard Permitted with fees

If you wish to change your booking with 9 Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Change fees will apply.

For more information, please read the fare rules and policies of 9 Air.


Aeroflot Change time/date
Fare Business Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Aeroflot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Aeroflot. Change fees will apply.

For more information, please read the fare rules and policies of Aeroflot.


Air Busan Change time/date
Fare Regular Permitted with fees
Fare Regular Permitted with fees

If you wish to change your booking with Air Busan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Change fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Change time/date
Fare Business Flex Permitted
Fare Business Standard Permitted with fees
Fare First Standard Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air China, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air China. Change fees will apply.

For more information, please read the fare rules and policies of Air China.


Air Do Change time/date
Fare DO Value Not permitted

In accordance with the policy of Air Do, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Air Do.


Air France Change time/date
Fare Premium Economy Flex Permitted
Fare Economy Flex Permitted
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air France, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air France. Change fees will apply.

For more information, please read the fare rules and policies of Air France.


Air India Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Air India, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India. Change fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Change time/date
Fare Premium Economy Flex Permitted
Fare Express Flex Permitted
Fare Express Value Permitted with fees

If you wish to change your booking with Air India Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Change fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air Macau Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air Macau, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Change fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air Mauritius Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to change your booking with Air Mauritius, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Mauritius. Change fees will apply.

For more information, please read the fare rules and policies of Air Mauritius.


Air New Zealand Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Air New Zealand, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Change fees will apply.

For more information, please read the fare rules and policies of Air New Zealand.


Air Niugini Change time/date
Fare Business Flex Permitted
Fare Business Saver Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Flex Permitted
Fare Economy Promo Not permitted

If you wish to change your booking with Air Niugini, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Niugini. Change fees will apply.

For more information, please read the fare rules and policies of Air Niugini.


Air Seoul Change time/date
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Air Seoul, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Change fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


Air Seychelles Change time/date
Fare Business Flex Permitted
Fare Business Saver Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Air Seychelles, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Seychelles. Change fees will apply.

For more information, please read the fare rules and policies of Air Seychelles.


Air Tahiti Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Air Tahiti, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Tahiti. Change fees will apply.

For more information, please read the fare rules and policies of Air Tahiti.


Air Tahiti Nui Change time/date
Fare Economy Flex Permitted
Fare Economy Saver Permitted with fees

If you wish to change your booking with Air Tahiti Nui, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Tahiti Nui. Change fees will apply.

For more information, please read the fare rules and policies of Air Tahiti Nui.


AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia.


AirAsia India Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia India, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia India. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia India.


AirAsia Japan Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia Japan, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia Japan. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia Japan.


AirAsia X Change time/date
Fare Premium Flatbed Permitted
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia X, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia X.


All Nippon Airways Change time/date
Fare Premium Economy Flex Permitted
Fare Full Flex Permitted
Fare Value Not permitted
Fare Super Value Not permitted

If you wish to change your booking with All Nippon Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Change fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Asiana Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bamboo Airways Change time/date
Fare Bamboo Business Permitted with fees
Fare Bamboo Plus Permitted with fees
Fare Bamboo Eco Permitted with fees

If you wish to change your booking with Bamboo Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Bamboo Airways. Change fees will apply.

For more information, please read the fare rules and policies of Bamboo Airways.


Bangkok Airways Change time/date
Fare Blue Ribbon Permitted
Fare Premium Economy Permitted
Fare Economy Freedom Permitted
Fare Economy Saver Permitted with fees
Fare Economy Promotion Permitted with fees

If you wish to change your booking with Bangkok Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Change fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Batik Air Change time/date
Fare Business Permitted
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Batik Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Change fees will apply.

For more information, please read the fare rules and policies of Batik Air.


Beijing Capital Airlines Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Beijing Capital Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Beijing Capital Airlines.


Biman Bangladesh Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Biman Bangladesh Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


British Airways Change time/date
Fare Business Saver Permitted with fees
Fare First Standard Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Plus Permitted
Fare Economy Basic Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with British Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with British Airways. Change fees will apply.

For more information, please read the fare rules and policies of British Airways.


Cambodia Airways Change time/date
Fare Economy Basic Permitted with fees
Fare Economy Valued Not permitted

If you wish to change your booking with Cambodia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Change time/date
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Permitted with fees
Fare Low Budget Not permitted

If you wish to change your booking with Cambodia Angkor Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cambodia Bayon Airlines Change time/date
Fare Business Permitted
Fare Business Promotion Permitted with fees
Fare Economic Permitted with fees
Fare Economic Promotion Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Cambodia Bayon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Bayon Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Bayon Airlines.


Cathay Dragon Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Cathay Dragon, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Dragon. Change fees will apply.

For more information, please read the fare rules and policies of Cathay Dragon.


Cathay Pacific Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Saver Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Cathay Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Change time/date
Fare FLY Permitted with fees

If you wish to change your booking with Cebgo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebgo. Change fees will apply.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Change time/date
Fare FLY Permitted with fees

If you wish to change your booking with Cebu Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebu Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cebu Pacific.


Chengdu Airlines Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Chengdu Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Chengdu Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Chengdu Airlines.


China Airlines Change time/date
Fare Business Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with China Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Refundable Not permitted
Fare Business Restricted Not permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with China Eastern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with China Southern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


China United Airlines Change time/date
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with China United Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China United Airlines.


Citilink Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Citilink, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Citilink. Change fees will apply.

For more information, please read the fare rules and policies of Citilink.


Donghai Airlines Change time/date
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Donghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Donghai Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Donghai Airlines.


Eastar Jet Change time/date
Fare Regular Permitted
Fare Discount Permitted with fees
Fare Event Permitted with fees

If you wish to change your booking with Eastar Jet, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Change fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Emirates, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Emirates. Change fees will apply.

For more information, please read the fare rules and policies of Emirates.


Etihad Airways Change time/date
Fare Business Flex Permitted
Fare Business Classic Permitted with fees
Fare Business Saver Permitted with fees
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Etihad Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Change fees will apply.

For more information, please read the fare rules and policies of Etihad Airways.


Eva Air Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Eva Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Change fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Fiji Airways Change time/date
Fare Bula Plus Permitted with fees
Fare Bula Saver Permitted with fees

If you wish to change your booking with Fiji Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Fiji Airways. Change fees will apply.


Finnair Change time/date
Fare Business Permitted
Fare Economy Pro Permitted
Fare Economy Value Permitted with fees

If you wish to change your booking with Finnair, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Finnair. Change fees will apply.

For more information, please read the fare rules and policies of Finnair.


Firefly Change time/date
Fare Business Permitted
Fare Economy Permitted
Fare Economy Promo Permitted with fees
Fare Fly Basic Permitted with fees

If you wish to change your booking with Firefly, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Firefly. Change fees will apply.

For more information, please read the fare rules and policies of Firefly.


Fuji Dream Airlines Change time/date
Fare Value Fare Permitted
Fare Web Special Not permitted
Fare Normal Fare Permitted
Fare Japan Dream Fare Not permitted

If you wish to change your booking with Fuji Dream Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Fuji Dream Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Fuji Dream Airlines.


Garuda Indonesia Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Affordable Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Promotion Permitted with fees
Fare Economy Flexible Permitted

If you wish to change your booking with Garuda Indonesia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Change fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Change time/date
Fare GoSmart Permitted with fees

If you wish to change your booking with GoAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with GoAir. Change fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Change time/date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Golden Myanmar Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Gulf Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Gulf Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Gulf Air. Change fees will apply.

For more information, please read the fare rules and policies of Gulf Air.


Hainan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hainan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Hawaiian Airlines Change time/date
Fare Economy Saver Permitted with fees
Fare Economy Flex Permitted

If you wish to change your booking with Hawaiian Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hawaiian Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hawaiian Airlines.


Hebei Airlines Change time/date
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Hebei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hebei Airlines.


Himalaya Airlines Change time/date
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Himalaya Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare FlexiFly Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hong Kong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Change time/date
Fare U-Biz Permitted with fees
Fare Fun Permitted with fees
Fare Fun+ Permitted with fees

If you wish to change your booking with Hong Kong Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


IndiGo Change time/date
Fare Flexible Permitted
Fare Regular Permitted with fees
Fare Lite Permitted with fees

If you wish to change your booking with IndiGo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Change fees will apply.

For more information, please read the fare rules and policies of IndiGo.


Indonesia AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Indonesia AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Indonesia AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Indonesia AirAsia X Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Indonesia AirAsia X, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Indonesia AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of Indonesia AirAsia X.


JAL Express Change time/date
Fare Economy Not permitted

In accordance with the policy of JAL Express, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of JAL Express.


Japan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Normal Fare Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with Japan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


Japan Transocean Air Change time/date
Fare Economy Not permitted

In accordance with the policy of Japan Transocean Air, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Japan Transocean Air.


JC International Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with JC International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Change fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Jeju Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Change fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jetstar Airways Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Airways.


Jetstar Asia Airways Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Asia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia Airways.


Jetstar Japan Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Japan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Japan.


Jetstar Pacific Airlines Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Pacific Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Pacific Airlines.


Jin Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Jin Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Change fees will apply.

For more information, please read the fare rules and policies of Jin Air.


Juneyao Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Juneyao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


KLM Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with KLM, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with KLM. Change fees will apply.

For more information, please read the fare rules and policies of KLM.


Korean Air Change time/date
Fare Business Flex Permitted
Fare Prestige Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Korean Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Change fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Change time/date
Fare Business Permitted
Fare First Class Permitted
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Kunming Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Change time/date
Fare Premium Economy Permitted with fees
Fare Enjoyable Economy Permitted
Fare Extra Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Vacation Not permitted

If you wish to change your booking with Lanmei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Change time/date
Fare Business Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Standard Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Lao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Change time/date
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Change time/date
Fare Business Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lucky Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Change fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Lufthansa Change time/date
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Light Not permitted

If you wish to change your booking with Lufthansa, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lufthansa. Change fees will apply.

For more information, please read the fare rules and policies of Lufthansa.


Malaysia Airlines Change time/date
Fare Business Flex Permitted
Fare Business Smart Permitted with fees
Fare Economy Flex Permitted
Fare Economy Smart Permitted with fees
Fare Economy Promo Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Malaysia Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Maldivian Change time/date
Fare Economy Flex Permitted with fees

If you wish to change your booking with Maldivian, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Change fees will apply.

For more information, please read the fare rules and policies of Maldivian.


Malindo Air Change time/date
Fare Business Permitted
Fare Business Flexi Permitted with fees
Fare Business Saver Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees
Fare Economy Super Saver Permitted with fees

If you wish to change your booking with Malindo Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malindo Air. Change fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Mandarin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Change time/date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Mann Yadanarpon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with MIAT Mongolian Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Change fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Hot Deal Permitted with fees

If you wish to change your booking with Myanmar Airways International, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Myanmar National Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


NAM Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with NAM Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Change fees will apply.

For more information, please read the fare rules and policies of NAM Air.


Nepal Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to change your booking with Nepal Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Change time/date
Fare Nok Max Permitted with fees
Fare Nok Lite Permitted with fees

If you wish to change your booking with Nok Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nok Air. Change fees will apply.

For more information, please read the fare rules and policies of Nok Air.


NokScoot Change time/date
Fare ScootBiz Permitted with fees
Fare FLY Permitted with fees

If you wish to change your booking with NokScoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with NokScoot. Change fees will apply.

For more information, please read the fare rules and policies of NokScoot.


Okay Airways Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Okay Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Okay Airways. Change fees will apply.

For more information, please read the fare rules and policies of Okay Airways.


Pakistan International Airlines Change time/date
Fare Economy Flex Permitted with fees
Fare Economy Semi Flex Permitted with fees

If you wish to change your booking with Pakistan International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Pakistan International Airlines.


Pan Pacific Airlines Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Pan Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pan Pacific Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Pan Pacific Airlines.


Peach Change time/date
Fare Value Peach Permitted
Fare Simple Peach Permitted with fees

If you wish to change your booking with Peach, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Peach. Change fees will apply.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Change time/date
Fare Business Flex Permitted
Fare Business Value Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Philippine Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Philippines AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Philippines AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qantas Change time/date
Fare Business Flex Permitted
Fare First Class Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Qantas, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qantas. Change fees will apply.

For more information, please read the fare rules and policies of Qantas.


Qatar Airways Change time/date
Fare Business Flexi Permitted
Fare Business Permitted with fees
Fare Business Promo Permitted with fees
Fare First Flexi Permitted
Fare Economy Flexi Permitted
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Qatar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Change fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Qingdao Airlines Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Qingdao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qingdao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Qingdao Airlines.


Royal Brunei Airlines Change time/date
Fare Business Permitted
Fare Business Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees

If you wish to change your booking with Royal Brunei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Saudia Change time/date
Fare Business Premium Permitted
Fare Business Value Permitted with fees
Fare Guest Premium Permitted
Fare Guest Value Permitted with fees

If you wish to change your booking with Saudia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Saudia. Change fees will apply.

For more information, please read the fare rules and policies of Saudia.


Scoot Change time/date
Fare ScootPlus Permitted with fees
Fare ScootPlus Permitted with fees
Fare FLY Permitted with fees

If you wish to change your booking with Scoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Scoot. Change fees will apply.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Shandong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Shanghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Shenzhen Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Shenzhen Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shenzhen Airlines.


Sichuan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Sichuan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Change time/date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Silk Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Change fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Change time/date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Singapore Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


Sky Angkor Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Sky Angkor Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sky Angkor Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Sky Angkor Airlines.


SpiceJet Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with SpiceJet, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Change fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Change time/date
Fare Spring Plus Permitted with fees
Fare Spring Saver Permitted with fees

If you wish to change your booking with Spring Airlines, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


Spring Airlines Japan Change time/date
Fare Spring Plus Permitted with fees
Fare Spring Permitted with fees

If you wish to change your booking with Spring Airlines Japan, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Change fees will apply.

For more information, please read the fare rules and policies of Spring Airlines Japan.


SriLankan Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with SriLankan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Sriwijaya Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Change fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


Swiss Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Light Not permitted

If you wish to change your booking with Swiss, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Swiss. Change fees will apply.

For more information, please read the fare rules and policies of Swiss.


T'way Air Change time/date
Fare Smart Fare Permitted with fees
Fare Event Fare Permitted with fees

If you wish to change your booking with T'way Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Change fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thai AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia X, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thai AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Change time/date
Fare Royal Silk Flexi Permitted
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Supersaver Not permitted

If you wish to change your booking with Thai Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Change time/date
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Thai Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Change time/date
Fare Premium Economy Plus Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Promo Permitted with fees

If you wish to change your booking with Thai Smile Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Change time/date
Fare Skyboss Permitted with fees
Fare Eco Permitted with fees
Fare Promo Permitted with fees

If you wish to change your booking with Thai VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Tianjin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tigerair Australia Change time/date
Fare Tigerlight Permitted with fees

If you wish to change your booking with Tigerair Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Australia. Change fees will apply.

For more information, please read the fare rules and policies of Tigerair Australia.


Tigerair Taiwan Change time/date
Fare Tigerlight Permitted with fees

If you wish to change your booking with Tigerair Taiwan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Taiwan. Change fees will apply.

For more information, please read the fare rules and policies of Tigerair Taiwan.


Turkish Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Turkish Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Turkish Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Turkish Airlines.


Uni Air Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Uni Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Change fees will apply.

For more information, please read the fare rules and policies of Uni Air.


United Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with United Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with United Airlines. Change fees will apply.

For more information, please read the fare rules and policies of United Airlines.


Urumqi Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Urumqi Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Change fees will apply.

For more information, please read the fare rules and policies of Urumqi Air.


Vanilla Air Change time/date
Fare Inclusive Permitted with fees

If you wish to change your booking with Vanilla Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Change fees will apply.

For more information, please read the fare rules and policies of Vanilla Air.


VietJet Air Change time/date
Fare Skyboss Permitted with fees
Fare Eco Permitted with fees
Fare Promo Permitted with fees

If you wish to change your booking with VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Change time/date
Fare Business Flex Permitted
Fare Business Classic Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Super Lite Not permitted

If you wish to change your booking with Vietnam Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


Virgin Australia Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Virgin Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Change fees will apply.

For more information, please read the fare rules and policies of Virgin Australia.


XiamenAir Change time/date
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with XiamenAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Change fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following change terms and conditions apply to our train fares:

Chapa Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 144 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.

No ticket change for tickets on public holidays.


China Railway Change time/date
Fare Soft Sleeper 4-Berth Not permitted

In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


China Railway Change time/date
Fare Soft Sleeper 4-Berth Not permitted

In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed.


China Railway Change time/date
Fare Business class Seat Not permitted
Fare Premier class Seat Not permitted
Fare First class Seat Not permitted
Fare Soft Sleeper 4-Berth Not permitted
Fare Second class Seat Not permitted
Fare Soft Sleeper 4-Berth Not permitted
Fare Deluxe Soft Sleeper 2-Berth Not permitted
Fare Hard Sleeper 6-Berth Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted
Fare Hard seat Not permitted
Fare Soft seat Not permitted

In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed. To modify the travel date or departure time, you need to cancel the existing booking and issue a new one.


Fanxipan Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Fanxipan Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Fanxipan Express. Change fees will apply.

- 50% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


JR Change time/date
Fare Reserved seat (Green car) Permitted with fees
Fare Reserved seat (Ordinary car) Permitted with fees
Fare Non-reserved seat Permitted

If you wish to change your booking with JR, please Contact Us. This option is available until 5 days before departure, after that time the ticket will be issued and cannot be changed. Change fees will apply.


King Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with King Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with King Express. Change fees will apply.

- 20% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.


KTM Berhad Change time/date
Fare Sleeper Not permitted
Fare Seat Not permitted
Fare Business Seat Not permitted
Fare Premier Class Seat Not permitted

In accordance with the policy of KTM Berhad, once the booking has been confirmed changes are not allowed.


Laman Express Change time/date
Fare Sleeper 2-Berth Not permitted
Fare Sleeper 4-Berth Not permitted

In accordance with the policy of Laman Express, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Lotus Train Change time/date
Fare Sleeper 2-Berth Not permitted
Fare Sleeper 4-Berth Not permitted

In accordance with the policy of Lotus Train, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


MTR Change time/date
Fare First Class Seat Permitted with fees
Fare Premier class Seat Permitted with fees

If you wish to change your booking with MTR, please Contact Us. This option is available only at the authorized ticket office until 30 hours before departure, after that time the ticket cannot be changed. Change fees will apply. Maximum one change per ticket. No ticket change out of office hours of the authorized ticket office or public holidays.


New Livitrans Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with New Livitrans Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with New Livitrans Express. Change fees will apply.

No ticket change for tickets on public holidays.


Orient Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change the travel date with Orient Express, please contact us. This option is available until 2 days before departure. Change fees may apply.

- 20% per ticket + 20,000 VND per ticket if 2-4 days before departure
- No change if less than 2 days to departure or departure on public holiday


Royal Railway Change time/date
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, once the booking has been confirmed changes are not allowed.


Sapaly Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Sapaly Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Sapaly Express. Change fees will apply.

- 20% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


State Railway of Thailand Change time/date
Fare First class Berth Not permitted
Fare First class Berth (A/C) Not permitted
Fare Second class Berth Not permitted
Fare Second class Berth (A/C) Not permitted
Fare Second class Seat Not permitted
Fare Second class Seat (A/C) Not permitted
Fare Third class Seat Not permitted

In accordance with the policy of State Railway of Thailand, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Victoria Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Victoria Express, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Victoria Express. Change fees will apply.

No ticket change for tickets on public holidays.


Vietnam Railways Change time/date
Fare Sleeper 4-Berth Not permitted
Fare Sleeper 6-Berth Not permitted
Fare Soft seat Not permitted
Fare Hard seat Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted

In accordance with the policy of Vietnam Railways, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Violette Trains Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Violette Trains, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Violette Trains. Change fees will apply.

No ticket change for tickets on public holidays.


The following change terms and conditions apply to our bus fares:

3S Limo Change time/date
Fare Seat Permitted

If you wish to change the travel date or departure time, please Contact Us. This option is available until 24 hours before departure. Change fees may apply.

- 5% of the ticket fare + 10,000 VND per ticket if 96 hours to departure
- 20% of the ticket fare + 10,000 VND per ticket if 48 hours to 95 hours to departure
- 40% of the ticket fare + 10,000 VND per ticket if 24 hours to 47 hours to departure
- No ticket change if less than 24 hours to departure or departure on public holiday


966800 Change time/date
Fare Seat Not permitted

In accordance with the policy of 966800, once the booking has been confirmed changes are not allowed.


Aerobus Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Aerobus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Aerobus. Change fees will apply.

- 7 MYR per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Alisan Coach Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Alisan Coach, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Alisan Coach. Change fees will apply.

- 7 MYR per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Asia Van Transfer Change time/date
Fare Seat Permitted

If you wish to change your booking with Asia Van Transfer, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Asia Van Transfer. Change fees will apply.

No ticket change for tickets on public holidays.


Bao Khang Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Bao Khang Limousine, once the booking has been confirmed changes are not allowed.


Bay Lang Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Bay Lang, once the booking has been confirmed changes are not allowed.


Bayon VIP Change time/date
Fare Seat Permitted

If you wish to change your booking with Bayon VIP, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Change fees will apply.

No ticket change for tickets on public holidays.


Bell Travel Service Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Bell Travel Service, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Bell Travel Service. Change fees will apply.

- 30 THB per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Billion Stars Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Billion Stars, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Billion Stars. Change fees will apply.

- 15 MYR per ticket if 192 hours or more to departure.
- No ticket change if less than 192 hours to departure.

No ticket change for tickets on public holidays.


Binh Minh Limousine Change time/date
Fare Seat Permitted

If you wish to change your booking with Binh Minh Limousine, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Binh Minh Limousine. Change fees will apply.

No ticket change for tickets on public holidays.


Bokor Transport Change time/date
Fare Seat Permitted

If you wish to change your booking with Bokor Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Cambodia Post VIP Van Change time/date
Fare Seat Permitted

If you wish to change your booking with Cambodia Post VIP Van, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Ba Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Cat Ba Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Change fees will apply.

No ticket change for tickets on public holidays.


Cau Me Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Cau Me, once the booking has been confirmed changes are not allowed.


Champa Tourist Bus Change time/date
Fare Seat Permitted

If you wish to change your booking with Champa Tourist Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Champa Tourist Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Champasak Bus Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Champasak Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Champasak Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Chitpasong Bus Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Chitpasong Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Change fees will apply.

No ticket change for tickets on public holidays.


CTT Transportation Change time/date
Fare Seat Permitted

If you wish to change your booking with CTT Transportation, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Change fees will apply.

No ticket change for tickets on public holidays.


Cuong Lan Bus Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Cuong Lan Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cuong Lan Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Daiichi Travel Change time/date
Fare Seat Permitted

If you wish to change your booking with Daiichi Travel, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Daiichi Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Duong Hong Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Duong Hong, once the booking has been confirmed changes are not allowed.


Duy Long Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Duy Long, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Change fees will apply.

No ticket change for tickets on public holidays.


Eco Sapa Change time/date
Fare Seat Permitted

If you wish to change your booking with Eco Sapa, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eco Sapa. Change fees will apply.

No ticket change for tickets on public holidays.


Ekareach Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Ekareach Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Change fees will apply.

No ticket change for tickets on public holidays.


Emerald Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Emerald Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Change fees will apply.

No ticket change for tickets on public holidays.


Express Ha Giang Change time/date
Fare VIP Sleeper Permitted

If you wish to change your booking with Express Ha Giang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Express Ha Giang. Change fees will apply.

No ticket change for tickets on public holidays.


Futa Bus Change time/date
Fare Seat Permitted
Fare Sleeper Permitted
Fare VIP Sleeper Permitted

If you wish to change your booking with Futa Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Futa Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Giant Ibis Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Giant Ibis, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Giant Ibis. Change fees will apply.

No ticket change for tickets on public holidays.


Good Morning Cat Ba Change time/date
Fare Seat Permitted

If you wish to change your booking with Good Morning Cat Ba, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Good Morning Cat Ba. Change fees will apply.

No ticket change for tickets on public holidays.


Good Morning Sapa Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Good Morning Sapa, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Good Morning Sapa. Change fees will apply.

No ticket change for tickets on public holidays.


Green Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Green Limousine, once the booking has been confirmed changes are not allowed.


Green Paradise Tours Change time/date
Fare Seat Permitted

If you wish to change your booking with Green Paradise Tours, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Green Paradise Tours. Change fees will apply.

No ticket change for tickets on public holidays.


Ha Giang Limousine Bus Change time/date
Fare Seat Permitted

If you wish to change your booking with Ha Giang Limousine Bus, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Ha Linh Bus Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Ha Linh Bus, once the booking has been confirmed changes are not allowed.


Ha Son Hai Van Change time/date
Fare Sleeper Permitted
Fare Royal Permitted

If you wish to change your booking with Ha Son Hai Van, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Son Hai Van. Change fees will apply.

No ticket change for tickets on public holidays.


Hai Au Change time/date
Fare Seat Not permitted

In accordance with the policy of Hai Au, once the booking has been confirmed changes are not allowed.


Hai Van Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Hai Van, once the booking has been confirmed changes are not allowed.


Hanh Cafe Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Hanh Cafe, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Hanh Cafe. Change fees will apply.

No ticket change for tickets on public holidays.


Hey Travel Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Hey Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hey Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Hoang Giang Change time/date
Fare Standard Berth Not permitted

In accordance with the policy of Hoang Giang, once the booking has been confirmed changes are not allowed.


Hoang Minh Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Hoang Minh, once the booking has been confirmed changes are not allowed.


Hoang Vu Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Hoang Vu Limousine, once the booking has been confirmed changes are not allowed.


Hoi An Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Hoi An Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Change fees will apply.

No ticket change for tickets on public holidays.


Hung Duc Change time/date
Fare Seat Permitted
Fare Sleeper Permitted
Fare Individual Sleeper Permitted
Fare VIP Sleeper Permitted

If you wish to change your booking with Hung Duc, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Change fees will apply.

No ticket change for tickets on public holidays.


Hung Thanh Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Hung Thanh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hung Thanh. Change fees will apply.

No ticket change for tickets on public holidays.


Huyen Chau Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Huyen Chau, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Huyen Chau. Change fees will apply.

No ticket change for tickets on public holidays.


Inter Bus Line Change time/date
Fare Seat Permitted with fees
Fare Standard Berth Permitted with fees
Fare Front-Lower Berth Permitted with fees
Fare VIP Permitted

If you wish to change the travel date or departure time, please Contact Us. This option is available until 2 days before departure.

- 30% of the ticket fare + 20,000 VND per ticket if 2 to 4 days to departure
- No ticket change if less than 2 days to departure


Joyous Journey Express Change time/date
Fare Seat Permitted with fees
Fare Seat Permitted with fees
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to change your booking with Joyous Journey Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Joyous Journey Express. Change fees will apply.

- 20% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Kampot Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Kampot Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Change fees will apply.

No ticket change for tickets on public holidays.


King of Bus Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of King of Bus, once the booking has been confirmed changes are not allowed.


KKKL Express Change time/date
Fare Seat Not permitted

In accordance with the policy of KKKL Express, once the booking has been confirmed changes are not allowed.


Kumho Viet Thanh Change time/date
Fare Seat Not permitted

In accordance with the policy of Kumho Viet Thanh, once the booking has been confirmed changes are not allowed.


Lac Hong Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Lac Hong Limousine, once the booking has been confirmed changes are not allowed.


Lao Cai Public Bus Change time/date
Fare Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, once the booking has been confirmed changes are not allowed.


Lao-Thai International Bus Change time/date
Fare Seat Permitted

If you wish to change your booking with Lao-Thai International Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Lao-Thai International Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Laos Public Bus Change time/date
Fare Seat Permitted

If you wish to change your booking with Laos Public Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Long Thinh Change time/date
Fare Seat Not permitted

In accordance with the policy of Long Thinh, once the booking has been confirmed changes are not allowed.


Mai Linh Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Mai Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mai Linh. Change fees will apply.

No ticket change for tickets on public holidays.


Malany Bus Change time/date
Fare Seat Permitted

If you wish to change your booking with Malany Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Meanchey VIP Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Meanchey VIP Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Change fees will apply.

No ticket change for tickets on public holidays.


Mekong Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Mekong Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Mekong Express. Change fees will apply.

No ticket change for tickets on public holidays.


Mekong Express Travel Change time/date
Fare Seat Permitted

If you wish to change your booking with Mekong Express Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Mekong Express Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Naluang Station Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Naluang Station, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Nattakan Transportation Change time/date
Fare Seat Permitted

If you wish to change your booking with Nattakan Transportation, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Change fees will apply.

No ticket change for tickets on public holidays.


Ngoc Anh Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Anh, once the booking has been confirmed changes are not allowed.


Nguyen Kim Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Nguyen Kim Limousine, once the booking has been confirmed changes are not allowed.


Ninh Binh Excursion Transport Change time/date
Fare Seat Permitted

If you wish to change your booking with Ninh Binh Excursion Transport, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Ninh Quynh Change time/date
Fare Seat Not permitted

In accordance with the policy of Ninh Quynh, once the booking has been confirmed changes are not allowed.


Phu Hai Change time/date
Fare Seat Permitted

If you wish to change your booking with Phu Hai, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phu Hai. Change fees will apply.

No ticket change for tickets on public holidays.


Phuc Xuyen Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Phuc Xuyen, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phuc Xuyen. Change fees will apply.

No ticket change for tickets on public holidays.


Quang Hanh Change time/date
Fare Sleeper Not permitted

In accordance with the policy of Quang Hanh, once the booking has been confirmed changes are not allowed.


Quang Nghi Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Quang Nghi, once the booking has been confirmed changes are not allowed.


Quang Tuyen Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare VIP Sleeper Not permitted

In accordance with the policy of Quang Tuyen, once the booking has been confirmed changes are not allowed.


Queen Cafe Bus Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Queen Cafe Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Queen Cafe Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Rang Dong Change time/date
Fare Seat Not permitted
Fare Promotion Seat Not permitted

In accordance with the policy of Rang Dong, once the booking has been confirmed changes are not allowed.


Rithya Mondulkiri Express Change time/date
Fare Seat Not permitted
Fare Sleeper Permitted

If you wish to change your booking with Rithya Mondulkiri Express, please Contact Us. This option is available until hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.


Sapaco Change time/date
Fare Seat Permitted

If you wish to change your booking with Sapaco, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sapaco. Change fees will apply.

No ticket change for tickets on public holidays.


Saysamon Transports Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Saysamon Transports, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Change fees will apply.

No ticket change for tickets on public holidays.


Son Duc Change time/date
Fare Seat Permitted

If you wish to change your booking with Son Duc, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Son Duc. Change fees will apply.

No ticket change for tickets on public holidays.


Sorya Transport Change time/date
Fare Seat Permitted

If you wish to change your booking with Sorya Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Tara Tour and Travel Change time/date
Fare Seat Not permitted

In accordance with the policy of Tara Tour and Travel, once the booking has been confirmed changes are not allowed.


TCT Mondulkiri Express Change time/date
Fare Seat Permitted

If you wish to change your booking with TCT Mondulkiri Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.


Thai Sriram Change time/date
Fare Seat Permitted

If you wish to change your booking with Thai Sriram, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Thai Sriram. Change fees will apply.

No ticket change for tickets on public holidays.


Thai-Lao International Bus Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Thai-Lao International Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Thang Vang Change time/date
Fare Seat Permitted

If you wish to change your booking with Thang Vang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thang Vang. Change fees will apply.

No ticket change for tickets on public holidays.


Thao Chau Change time/date
Fare Seat Not permitted

In accordance with the policy of Thao Chau, once the booking has been confirmed changes are not allowed.


The Anh Change time/date
Fare Sleeper Not permitted
Fare VIP Sleeper Not permitted

In accordance with the policy of The Anh, once the booking has been confirmed changes are not allowed.


The Long Travel Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare Limousine Seat Not permitted

In accordance with the policy of The Long Travel, once the booking has been confirmed changes are not allowed.


The Sinh Tourist Change time/date
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to change your booking with The Sinh Tourist, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with The Sinh Tourist. Change fees will apply.

- 10% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.


Thien Thanh Limousine Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Thien Thanh Limousine, once the booking has been confirmed changes are not allowed.


Thinh Phat Limousine Change time/date
Fare Seat Not permitted
Fare Semi-sleeper Not permitted

In accordance with the policy of Thinh Phat Limousine, once the booking has been confirmed changes are not allowed.


Thongly Bus Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Thongly Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Transtar Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Transtar, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Transtar. Change fees will apply.

- 10 USD per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Truly Ha Giang Change time/date
Fare Seat Permitted

If you wish to change your booking with Truly Ha Giang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Change fees will apply.

No ticket change for tickets on public holidays.


Tung Mau Change time/date
Fare Sleeper Permitted with fees

If you wish to change your booking with Tung Mau, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Tung Mau. Change fees will apply.

- 15% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Unititi Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Unititi, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Unititi. Change fees will apply.

- 7 MYR per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Vietkite Travel Change time/date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Vietkite Travel, once the booking has been confirmed changes are not allowed.


Virak Buntham Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Virak Buntham, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Change fees will apply.

No ticket change for tickets on public holidays.


Vu Linh Change time/date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Vu Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vu Linh. Change fees will apply.

No ticket change for tickets on public holidays.


Xe Luxury Change time/date
Fare VIP Seat Permitted

If you wish to change your booking with Xe Luxury, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Xe Luxury. Change fees will apply.

No ticket change for tickets on public holidays.


Xuan Trang Limousine Change time/date
Fare Seat Not permitted

In accordance with the policy of Xuan Trang Limousine, once the booking has been confirmed changes are not allowed.


The following change terms and conditions apply to our ferry fares:

Andaman Wave Master Change time/date
Fare Premium Permitted
Fare Standard Permitted
Fare 1st Class Permitted

If you wish to change your booking with Andaman Wave Master, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Andaman Wave Master. Change fees will apply.

No ticket change for tickets on public holidays.


Angkor Express Boat Change time/date
Fare Seat Permitted

If you wish to change your booking with Angkor Express Boat, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Change fees will apply.

No ticket change for tickets on public holidays.


Boonsiri Change time/date
Fare Seat Not permitted

In accordance with the policy of Boonsiri, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Buva Sea Cambodia Change time/date
Fare Seat Permitted

If you wish to change your booking with Buva Sea Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Ba Island Change time/date
Fare Seat Not permitted

In accordance with the policy of Cat Ba Island, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


CC Blue Sea Change time/date
Fare Seat Permitted

If you wish to change your booking with CC Blue Sea, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Change fees will apply.

No ticket change for tickets on public holidays.


CKSP Change time/date
Fare Economy Not permitted
Fare First Class Not permitted

In accordance with the policy of CKSP, once the booking has been confirmed changes are not allowed.


Greenlines DP Change time/date
Fare Seat Not permitted

In accordance with the policy of Greenlines DP, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


GTVC Speed Boat Change time/date
Fare Seat Permitted

If you wish to change your booking with GTVC Speed Boat, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Change fees will apply.

No ticket change for tickets on public holidays.


Hang Chau Tourist Change time/date
Fare Seat Not permitted

In accordance with the policy of Hang Chau Tourist, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Island SpeedFerry Change time/date
Fare Seat Permitted

If you wish to change your booking with Island SpeedFerry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Change fees will apply.

No ticket change for tickets on public holidays.


Lomprayah Change time/date
Fare Seat Not permitted

In accordance with the policy of Lomprayah, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Luang Say Change time/date
Fare Cruise & Lodge Not permitted

In accordance with the policy of Luang Say, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Mandarin Cruises Change time/date
Fare Seat Permitted

If you wish to change your booking with Mandarin Cruises, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Mandarin Cruises. Change fees will apply.

No ticket change for tickets on public holidays.


Ngoc Thanh Speed Ferry Change time/date
Fare Seat Not permitted

In accordance with the policy of Ngoc Thanh Speed Ferry, once the booking has been confirmed changes are not allowed.


Phu Quoc Express Change time/date
Fare DELUXE Permitted with fees
Fare ECO Permitted with fees
Fare VIP Permitted with fees

If you wish to change your booking with Phu Quoc Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Change fees will apply.

- 20% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.


Raja Ferry Port Change time/date
Fare Seat Permitted

If you wish to change your booking with Raja Ferry Port, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Change fees will apply.

No ticket change for tickets on public holidays.


Speed Ferry Cambodia Change time/date
Fare Seat Permitted

If you wish to change your booking with Speed Ferry Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Change fees will apply.

No ticket change for tickets on public holidays.


Superdong Speed Ferry Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Superdong Speed Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Superdong Speed Ferry. Change fees will apply.

- 30% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.


Tigerline Ferry Change time/date
Fare Seat Permitted

If you wish to change your booking with Tigerline Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Change fees will apply.

No ticket change for tickets on public holidays.


Cancellations

In case you booked through our website, you may request a cancellation of your booking according to the following terms:

Missed check-in or failure to board within the required time will result in no refund. Cancellation after departure is not permitted.

Cancellation before departure is permitted according to the terms of the Passenger Carrier.

The following cancellation terms and conditions apply to our flight fares:

9 Air Cancellation before departure
Fare 9AirStandard Permitted with fees

If you wish to cancel your booking with 9 Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of 9 Air.


Aeroflot Cancellation before departure
Fare Business Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Aeroflot, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Aeroflot. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Aeroflot.


Air Busan Cancellation before departure
Fare Regular Permitted with fees
Fare Regular Permitted with fees

If you wish to cancel your booking with Air Busan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Standard Permitted with fees
Fare First Standard Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air China, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air China. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air China.


Air Do Cancellation before departure
Fare DO Value Permitted with fees

If you wish to cancel your booking with Air Do, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Do. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Do.


Air France Cancellation before departure
Fare Premium Economy Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air France, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air France. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air France.


Air India Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Air India, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Cancellation before departure
Fare Premium Economy Flex Permitted with fees
Fare Express Flex Permitted with fees
Fare Express Value Permitted with fees

If you wish to cancel your booking with Air India Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air Macau Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air Macau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air Mauritius Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Air Mauritius, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Mauritius. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Mauritius.


Air New Zealand Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Air New Zealand, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air New Zealand.


Air Niugini Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Saver Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Air Niugini, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 0 hours before departure, after that time please contact directly with Air Niugini. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Niugini.


Air Seoul Cancellation before departure
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Air Seoul, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


Air Seychelles Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Saver Not permitted
Fare Economy Classic Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Air Seychelles, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Seychelles. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Seychelles.


Air Tahiti Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Air Tahiti, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Tahiti. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Tahiti.


Air Tahiti Nui Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Air Tahiti Nui, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Tahiti Nui. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Tahiti Nui.


AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia.


AirAsia India Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia India, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia India.


AirAsia Japan Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia Japan, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia Japan.


AirAsia X Cancellation before departure
Fare Premium Flatbed Not permitted
Fare Low Fare Not permitted

In accordance with the policy of AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia X.


All Nippon Airways Cancellation before departure
Fare Premium Economy Flex Permitted with fees
Fare Full Flex Permitted with fees
Fare Value Permitted with fees
Fare Super Value Not permitted

If you wish to cancel your booking with All Nippon Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Asiana Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bamboo Airways Cancellation before departure
Fare Bamboo Business Permitted with fees
Fare Bamboo Plus Not permitted
Fare Bamboo Eco Not permitted

If you wish to cancel your booking with Bamboo Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Bamboo Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Bamboo Airways.


Bangkok Airways Cancellation before departure
Fare Blue Ribbon Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Freedom Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Promotion Not permitted

If you wish to cancel your booking with Bangkok Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Batik Air Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Batik Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Batik Air.


Beijing Capital Airlines Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Beijing Capital Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Beijing Capital Airlines.


Biman Bangladesh Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Biman Bangladesh Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


British Airways Cancellation before departure
Fare Business Saver Not permitted
Fare First Standard Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Plus Permitted with fees
Fare Economy Basic Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with British Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with British Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of British Airways.


Cambodia Airways Cancellation before departure
Fare Economy Basic Permitted with fees
Fare Economy Valued Not permitted

If you wish to cancel your booking with Cambodia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Cancellation before departure
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Not permitted
Fare Low Budget Not permitted

If you wish to cancel your booking with Cambodia Angkor Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cambodia Bayon Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Business Promotion Permitted with fees
Fare Economic Permitted with fees
Fare Economic Promotion Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Cambodia Bayon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Bayon Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Bayon Airlines.


Cathay Dragon Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Cathay Dragon, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Dragon. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cathay Dragon.


Cathay Pacific Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Saver Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Cathay Pacific, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Cancellation before departure
Fare FLY Not permitted

In accordance with the policy of Cebgo, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Cancellation before departure
Fare FLY Not permitted

In accordance with the policy of Cebu Pacific, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebu Pacific.


Chengdu Airlines Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Chengdu Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Chengdu Airlines.


China Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Refundable Permitted with fees
Fare Business Restricted Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Eastern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Southern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


China United Airlines Cancellation before departure
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China United Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China United Airlines.


Citilink Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Citilink, tickets are non-refundable.

For more information, please read the fare rules and policies of Citilink.


Donghai Airlines Cancellation before departure
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Donghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Donghai Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Donghai Airlines.


Eastar Jet Cancellation before departure
Fare Regular Permitted with fees
Fare Discount Permitted with fees
Fare Event Not permitted

If you wish to cancel your booking with Eastar Jet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Emirates, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Emirates. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Emirates.


Etihad Airways Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Classic Permitted with fees
Fare Business Saver Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Etihad Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Etihad Airways.


Eva Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Eva Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Fiji Airways Cancellation before departure
Fare Bula Plus Permitted with fees
Fare Bula Saver Not permitted

If you wish to cancel your booking with Fiji Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Fiji Airways. Service fees will not be refunded. Cancellation fees will apply.


Finnair Cancellation before departure
Fare Business Permitted with fees
Fare Economy Pro Permitted with fees
Fare Economy Value Permitted with fees

If you wish to cancel your booking with Finnair, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Finnair. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Finnair.


Firefly Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted
Fare Fly Basic Not permitted

If you wish to cancel your booking with Firefly, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Firefly. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Firefly.


Fuji Dream Airlines Cancellation before departure
Fare Value Fare Permitted with fees
Fare Web Special Permitted with fees
Fare Normal Fare Not permitted
Fare Japan Dream Fare Not permitted

If you wish to cancel your booking with Fuji Dream Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Fuji Dream Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Fuji Dream Airlines.


Garuda Indonesia Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Affordable Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees
Fare Economy Promotion Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Garuda Indonesia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Cancellation before departure
Fare GoSmart Permitted with fees

If you wish to cancel your booking with GoAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with GoAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Cancellation before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Golden Myanmar Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Gulf Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Gulf Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Gulf Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Gulf Air.


Hainan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hainan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Hawaiian Airlines Cancellation before departure
Fare Economy Saver Not permitted
Fare Economy Flex Not permitted

In accordance with the policy of Hawaiian Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Hawaiian Airlines.


Hebei Airlines Cancellation before departure
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Hebei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hebei Airlines.


Himalaya Airlines Cancellation before departure
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Himalaya Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare FlexiFly Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hong Kong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Cancellation before departure
Fare U-Biz Permitted with fees
Fare Fun Not permitted
Fare Fun+ Not permitted

If you wish to cancel your booking with Hong Kong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


IndiGo Cancellation before departure
Fare Flexible Permitted with fees
Fare Regular Permitted with fees
Fare Lite Permitted with fees

If you wish to cancel your booking with IndiGo, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of IndiGo.


Indonesia AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Indonesia AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Indonesia AirAsia X Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Indonesia AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of Indonesia AirAsia X.


JAL Express Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with JAL Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with JAL Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of JAL Express.


Japan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Normal Fare Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Japan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


Japan Transocean Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Japan Transocean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Transocean Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Japan Transocean Air.


JC International Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with JC International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Jeju Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jetstar Airways Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Airways.


Jetstar Asia Airways Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Asia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia Airways.


Jetstar Japan Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Japan.


Jetstar Pacific Airlines Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Pacific Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Pacific Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Pacific Airlines.


Jin Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Jin Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jin Air.


Juneyao Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Juneyao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


KLM Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with KLM, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with KLM. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of KLM.


Korean Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Prestige Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Korean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Cancellation before departure
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Kunming Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Cancellation before departure
Fare Premium Economy Permitted with fees
Fare Enjoyable Economy Permitted with fees
Fare Extra Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Vacation Not permitted

If you wish to cancel your booking with Lanmei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Lao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Cancellation before departure
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lucky Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Lufthansa Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Classic Not permitted
Fare Economy Light Not permitted

If you wish to cancel your booking with Lufthansa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lufthansa. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lufthansa.


Malaysia Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Smart Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Smart Permitted with fees
Fare Economy Promo Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Malaysia Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Maldivian Cancellation before departure
Fare Economy Flex Permitted with fees

If you wish to cancel your booking with Maldivian, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Maldivian.


Malindo Air Cancellation before departure
Fare Business Permitted with fees
Fare Business Flexi Permitted with fees
Fare Business Saver Not permitted
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees
Fare Economy Super Saver Not permitted

If you wish to cancel your booking with Malindo Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malindo Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Mandarin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Cancellation before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Mann Yadanarpon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with MIAT Mongolian Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Hot Deal Not permitted

If you wish to cancel your booking with Myanmar Airways International, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Myanmar National Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


NAM Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with NAM Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of NAM Air.


Nepal Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Nepal Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Cancellation before departure
Fare Nok Max Not permitted
Fare Nok Lite Not permitted

In accordance with the policy of Nok Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Nok Air.


NokScoot Cancellation before departure
Fare ScootBiz Not permitted
Fare FLY Not permitted

In accordance with the policy of NokScoot, tickets are non-refundable.

For more information, please read the fare rules and policies of NokScoot.


Okay Airways Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Okay Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Okay Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Okay Airways.


Pakistan International Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Semi Flex Not permitted

If you wish to cancel your booking with Pakistan International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Pakistan International Airlines.


Pan Pacific Airlines Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Pan Pacific Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Pan Pacific Airlines.


Peach Cancellation before departure
Fare Value Peach Permitted with fees
Fare Simple Peach Not permitted

If you wish to cancel your booking with Peach, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Peach. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Value Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Philippine Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Philippines AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qantas Cancellation before departure
Fare Business Flex Permitted with fees
Fare First Class Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Qantas, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qantas. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qantas.


Qatar Airways Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Permitted with fees
Fare Business Promo Not permitted
Fare First Flexi Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Qatar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Qingdao Airlines Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Qingdao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qingdao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qingdao Airlines.


Royal Brunei Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Business Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees

If you wish to cancel your booking with Royal Brunei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Saudia Cancellation before departure
Fare Business Premium Permitted with fees
Fare Business Value Permitted with fees
Fare Guest Premium Permitted with fees
Fare Guest Value Permitted with fees

If you wish to cancel your booking with Saudia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Saudia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Saudia.


Scoot Cancellation before departure
Fare ScootPlus Not permitted
Fare ScootPlus Not permitted
Fare FLY Not permitted

In accordance with the policy of Scoot, tickets are non-refundable.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Shandong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Shanghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Shenzhen Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Shenzhen Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shenzhen Airlines.


Sichuan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Sichuan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Silk Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Singapore Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


Sky Angkor Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Sky Angkor Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sky Angkor Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sky Angkor Airlines.


SpiceJet Cancellation before departure
Fare Economy Saver Permitted with fees

If you wish to cancel your booking with SpiceJet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Cancellation before departure
Fare Spring Plus Permitted with fees
Fare Spring Saver Permitted with fees

If you wish to cancel your booking with Spring Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


Spring Airlines Japan Cancellation before departure
Fare Spring Plus Permitted with fees
Fare Spring Permitted with fees

If you wish to cancel your booking with Spring Airlines Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Spring Airlines Japan.


SriLankan Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with SriLankan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Sriwijaya Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


Swiss Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Classic Not permitted
Fare Economy Light Not permitted

If you wish to cancel your booking with Swiss, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Swiss. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Swiss.


T'way Air Cancellation before departure
Fare Smart Fare Permitted with fees
Fare Event Fare Not permitted

If you wish to cancel your booking with T'way Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Cancellation before departure
Fare Royal Silk Flexi Permitted with fees
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Thai Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Cancellation before departure
Fare Premium Economy Not permitted
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Thai Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Cancellation before departure
Fare Premium Economy Plus Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted
Fare Economy Promo Not permitted

If you wish to cancel your booking with Thai Smile Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Cancellation before departure
Fare Skyboss Not permitted
Fare Eco Not permitted
Fare Promo Not permitted

In accordance with the policy of Thai VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Tianjin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tigerair Australia Cancellation before departure
Fare Tigerlight Not permitted

In accordance with the policy of Tigerair Australia, tickets are non-refundable.

For more information, please read the fare rules and policies of Tigerair Australia.


Tigerair Taiwan Cancellation before departure
Fare Tigerlight Not permitted

In accordance with the policy of Tigerair Taiwan, tickets are non-refundable.

For more information, please read the fare rules and policies of Tigerair Taiwan.


Turkish Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Turkish Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Turkish Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Turkish Airlines.


Uni Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Uni Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Uni Air.


United Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with United Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with United Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of United Airlines.


Urumqi Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Urumqi Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Urumqi Air.


Vanilla Air Cancellation before departure
Fare Inclusive Permitted with fees

If you wish to cancel your booking with Vanilla Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Vanilla Air.


VietJet Air Cancellation before departure
Fare Skyboss Not permitted
Fare Eco Not permitted
Fare Promo Not permitted

In accordance with the policy of VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Classic Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Lite Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Super Lite Not permitted

If you wish to cancel your booking with Vietnam Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


Virgin Australia Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Virgin Australia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Virgin Australia.


XiamenAir Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with XiamenAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following cancellation terms and conditions apply to our train fares:

Chapa Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 20,000 VND per ticket if 8 to 11 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 4 to 8 days to departure
- 70% of the ticket fare + 20,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


China Railway Cancellation before departure
Fare Soft Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with China Railway. Service fees will not be refunded. Cancellation fees will apply.

- 33% + 10 CNY per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


China Railway Cancellation before departure
Fare Soft Sleeper 4-Berth Not permitted

For the route Nanning-Hanoi:

- No ticket refund.


China Railway Cancellation before departure
Fare Business class Seat Permitted with fees
Fare Premier class Seat Permitted with fees
Fare First class Seat Permitted with fees
Fare Soft Sleeper 4-Berth Permitted with fees
Fare Second class Seat Permitted with fees
Fare Soft Sleeper 4-Berth Permitted with fees
Fare Deluxe Soft Sleeper 2-Berth Permitted with fees
Fare Hard Sleeper 6-Berth Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Soft seat Permitted with fees

If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays. No ticket refund if the ticket has already been collected at the station or authorized ticket office.

Service fees will not be refunded. Cancellation fees will apply. Refund amount is subject to the railway authority.

For the route Hanoi-Nanning:

- 33% of the ticket fare + 20,000 VND per ticket if the ticket has been issued.
- No ticket refund if less than 3 days to departure.

For the route Guangzhou-Shenzhen-Hongkong:

- 5% of the ticket fare + 10 CNY per ticket if the ticket has been issued.
- 30% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 50% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.

For any other route:

- 10 CNY per ticket if the ticked has been issued.
- 5% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 10% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.


Fanxipan Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Fanxipan Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 20,000 VND per ticket if 3 to 6 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


JR Cancellation before departure
Fare Reserved seat (Green car) Permitted with fees
Fare Reserved seat (Ordinary car) Permitted with fees
Fare Non-reserved seat Permitted with fees

If you wish to cancel your booking with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 5 days before departure, after that time the ticket will be issued and cannot be cancelled.

Service fees will not be refunded. Cancellation fees will apply. Refund amount is subject to the railway authority.

- 320 JPY per ticket if more than 5 days to departure.
- No ticket refund if less than 5 days to departure.


King Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with King Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 30% of the ticket fare + 20,000 VND per ticket if 6 to 8 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 4 to 5 days to departure
- No ticket refund if less than 4 days to departure or departure on public holiday


KTM Berhad Cancellation before departure
Fare Sleeper Not permitted
Fare Seat Not permitted
Fare Business Seat Not permitted
Fare Premier Class Seat Not permitted

In accordance with the policy of KTM Berhad, tickets are non-refundable.


Laman Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Laman Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 14 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 20,000 VND per ticket if more than 21 days to departure
- 20% of the ticket fare + 20,000 VND per ticket if 14 to 21 days to departure
- No ticket refund if less than 14 days to departure or departure on public holiday


Lotus Train Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 20,000 VND per ticket if 20 to 29 days to departure
- 20% of the ticket fare + 20,000 VND per ticket if 10 to 19 days to departure
- 30% of the ticket fare + 20,000 VND per ticket if 5 to 9 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 4 days to departure
- No ticket refund if less than 4 days to departure.


MTR Cancellation before departure
Fare First Class Seat Permitted with fees
Fare Premier class Seat Permitted with fees

If you wish to cancel your booking with MTR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure, except in public holidays. No ticket refund if the ticket has already been changed at the station or authorized ticket office.

Service fees will not be refunded. Cancellation fees will apply. Refund amount is subject to the railway authority.

- 50 HKD per ticket if more than 15 days to departure.
- 30% of the ticket fare + 40 HKD per ticket if 4 to 14 days to departure.
- Subject to availability if less than 4 days to departure.
- No ticket refund if less than 30 hours to departure.


New Livitrans Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with New Livitrans Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 20,000 VND per ticket if 4 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 3 days to departure
- 70% of the ticket fare + 20,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


Orient Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Orient Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% per ticket + 20,000 VND per ticket if 6 to 8 days to departure
- 20% per ticket + 20,000 VND per ticket if 4 to 5 days to departure
- 30% per ticket + 20,000 VND per ticket if 3 days to departure
- 50% per ticket + 20,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


Royal Railway Cancellation before departure
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, tickets are non-refundable.


Sapaly Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Sapaly Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 20,000 VND per ticket if 9 to 11 days to departure
- 30% of the ticket fare + 20,000 VND per ticket if 7 to 8 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 5 to 6 days to departure
- 80% of the ticket fare + 20,000 VND per ticket if 3 to 4 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


State Railway of Thailand Cancellation before departure
Fare First class Berth Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees

If you wish to cancel your booking with State Railway of Thailand, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of fare (or at least 20 THB) + 40/30/20 THB + 30 THB per ticket if more than 4 days before departure
- 50% of fare (or at least 20 THB) + 40/30/20 THB + 30 THB per ticket if 1 to 4 days before departure
- No ticket refund if less than 1 day to departure.


Victoria Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Victoria Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 8 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 20,000 VND per ticket if 8 to 15 days to departure
- No ticket refund if less than 8 days to departure


Vietnam Railways Cancellation before departure
Fare Sleeper 4-Berth Permitted with fees
Fare Sleeper 6-Berth Permitted with fees
Fare Soft seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees

If you wish to cancel your booking at the railway station, please present the e-ticket along with your passport at the counter and claim your refund in cash. This option is available until 4 hours before departure, except in public holidays which is available 24 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare
- For the route Hanoi - Lao Cai and tickets on public holidays, 30% of the ticket fare
- For promotion tickets, the amount is subject to the railway authority

If you wish to cancel your booking online, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays.

Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare + 20,000 VND per ticket
- For the route Hanoi - Lao Cai and tickets on public holidays, 50% of the ticket fare + 20,000 VND per ticket
- For promotion tickets, the amount is subject to the railway authority + 20,000 VND per ticket


Violette Trains Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Violette Trains, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 20,000 VND per ticket if 4 days to departure
- 30% of the ticket fare + 20,000 VND per ticket if 3 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


The following cancellation terms and conditions apply to our bus fares:

3S Limo Cancellation before departure
Fare Seat Not permitted

If you wish to cancel your booking with 3S Limo, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 48 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of the ticket fare + 10,000 VND per ticket if 72 hours to departure
- 50% of the ticket fare + 10,000 VND per ticket if 48 hours to 71 hours to departure
- No refund if less than 48 hours before departure or departure on public holiday


966800 Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of 966800, tickets are non-refundable.


Aerobus Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Aerobus, tickets are non-refundable.


Alisan Coach Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Alisan Coach, tickets are non-refundable.


Asia Van Transfer Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Asia Van Transfer, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Bao Khang Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Bao Khang Limousine, tickets are non-refundable.


Bay Lang Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Bay Lang, tickets are non-refundable.


Bayon VIP Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Bayon VIP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Bell Travel Service Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Bell Travel Service, tickets are non-refundable.


Billion Stars Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Billion Stars, tickets are non-refundable.


Binh Minh Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Binh Minh Limousine, tickets are non-refundable.


Bokor Transport Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Bokor Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Cambodia Post VIP Van Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cambodia Post VIP Van, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Cat Ba Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Cau Me Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Cau Me, tickets are non-refundable.


Champa Tourist Bus Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Champa Tourist Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Champa Tourist Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Champasak Bus Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Champasak Bus, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Chitpasong Bus Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Chitpasong Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


CTT Transportation Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with CTT Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Service fees will not be refunded. Cancellation fees will apply.


Cuong Lan Bus Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Cuong Lan Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cuong Lan Bus. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Daiichi Travel Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Daiichi Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Daiichi Travel. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Duong Hong Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Duong Hong, tickets are non-refundable.


Duy Long Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Duy Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Eco Sapa Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Eco Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Eco Sapa. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Ekareach Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Ekareach Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Service fees will not be refunded. Cancellation fees will apply.


Emerald Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Emerald Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Service fees will not be refunded. Cancellation fees will apply.


Express Ha Giang Cancellation before departure
Fare VIP Sleeper Permitted with fees

If you wish to cancel your booking with Express Ha Giang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Express Ha Giang. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Futa Bus Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare VIP Sleeper Not permitted

In accordance with the policy of Futa Bus, tickets are non-refundable.


Giant Ibis Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Giant Ibis, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Good Morning Cat Ba Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Good Morning Cat Ba, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Good Morning Cat Ba. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Good Morning Sapa Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Good Morning Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Good Morning Sapa. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Green Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Green Limousine, tickets are non-refundable.


Green Paradise Tours Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Green Paradise Tours, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Ha Giang Limousine Bus Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Ha Giang Limousine Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Ha Linh Bus Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Ha Linh Bus, tickets are non-refundable.


Ha Son Hai Van Cancellation before departure
Fare Sleeper Permitted with fees
Fare Royal Permitted with fees

If you wish to cancel your booking with Ha Son Hai Van, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 10,000 VND per ticket if 24 hours to departure
- No ticket refund if less than 24 hours to departure


Hai Au Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Hai Au, tickets are non-refundable.


Hai Van Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Hai Van, tickets are non-refundable.


Hanh Cafe Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Hanh Cafe, tickets are non-refundable but exchangeable for up to 3 months from the date of purchase.


Hey Travel Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Hey Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hey Travel. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hoang Giang Cancellation before departure
Fare Standard Berth Not permitted

In accordance with the policy of Hoang Giang, tickets are non-refundable.


Hoang Minh Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Hoang Minh, tickets are non-refundable.


Hoang Vu Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Hoang Vu Limousine, tickets are non-refundable.


Hoi An Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hoi An Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hung Duc Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees
Fare Individual Sleeper Permitted with fees
Fare VIP Sleeper Permitted with fees

If you wish to cancel your booking with Hung Duc, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hung Thanh Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Hung Thanh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24hrs before departure. Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare + 10,000 VND per ticket
- For tickets on public holidays, 30% of the ticket fare + 10,000 VND per ticket


Huyen Chau Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Huyen Chau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Huyen Chau. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Inter Bus Line Cancellation before departure
Fare Seat Permitted with fees
Fare Standard Berth Permitted with fees
Fare Front-Lower Berth Permitted with fees
Fare VIP Permitted with fees

If you wish to cancel your booking with Inter Bus Lines, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 10,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure


Joyous Journey Express Cancellation before departure
Fare Seat Not permitted
Fare Seat Not permitted
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Joyous Journey Express, tickets are non-refundable.


Kampot Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Kampot Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


King of Bus Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of King of Bus, tickets are non-refundable.


KKKL Express Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of KKKL Express, tickets are non-refundable.


Kumho Viet Thanh Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Kumho Viet Thanh, tickets are non-refundable.


Lac Hong Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Lac Hong Limousine, tickets are non-refundable.


Lao Cai Public Bus Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, tickets are non-refundable.


Lao-Thai International Bus Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Lao-Thai International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lao-Thai International Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Laos Public Bus Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Laos Public Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Long Thinh Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Long Thinh, tickets are non-refundable.


Mai Linh Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Mai Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 15% + 10,000 VND per ticket if cancel before 1 hour to departure
- No refund if less than 1 hour before departure or departure on public holiday


Malany Bus Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Malany Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Meanchey VIP Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Meanchey VIP Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Mekong Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Mekong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Mekong Express. Service fees will not be refunded. Cancellation fees will apply.


Mekong Express Travel Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Mekong Express Travel, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Naluang Station Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Naluang Station, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Naluang Station. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Nattakan Transportation Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Nattakan Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Ngoc Anh Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Anh, tickets are non-refundable.


Nguyen Kim Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Nguyen Kim Limousine, tickets are non-refundable.


Ninh Binh Excursion Transport Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Ninh Binh Excursion Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Ninh Quynh Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Ninh Quynh, tickets are non-refundable.


Phu Hai Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Phu Hai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Hai. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Phuc Xuyen Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Phuc Xuyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Phuc Xuyen. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Quang Hanh Cancellation before departure
Fare Sleeper Not permitted

In accordance with the policy of Quang Hanh, tickets are non-refundable.


Quang Nghi Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Quang Nghi, tickets are non-refundable.


Quang Tuyen Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare VIP Sleeper Not permitted

In accordance with the policy of Quang Tuyen, tickets are non-refundable.


Queen Cafe Bus Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Queen Cafe Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Queen Cafe Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Rang Dong Cancellation before departure
Fare Seat Not permitted
Fare Promotion Seat Not permitted

In accordance with the policy of Rang Dong, tickets are non-refundable.


Rithya Mondulkiri Express Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Rithya Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.


Sapaco Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Sapaco, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 5% + 10,000 VND per ticket if cancel before 72 hours to departure
- 20% + 10,000 VND per ticket if cancel before 24 hours to departure
- 50% + 10,000 VND per ticket if cancel before 1 hour to departure
- No refund if less than 1 hour before departure or departure on public holiday


Saysamon Transports Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Saysamon Transports, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Son Duc Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Son Duc, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Son Duc. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Sorya Transport Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Sorya Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Tara Tour and Travel Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Tara Tour and Travel, tickets are non-refundable.


TCT Mondulkiri Express Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with TCT Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Thai Sriram Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Thai Sriram, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Thai Sriram. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 20 THB per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Thai-Lao International Bus Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Thai-Lao International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Thang Vang Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Thang Vang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thang Vang. Service fees will not be refunded. Cancellation fees will apply.


Thao Chau Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Thao Chau, tickets are non-refundable.


The Anh Cancellation before departure
Fare Sleeper Not permitted
Fare VIP Sleeper Not permitted

In accordance with the policy of The Anh, tickets are non-refundable.


The Long Travel Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare Limousine Seat Not permitted

In accordance with the policy of The Long Travel, tickets are non-refundable.


The Sinh Tourist Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with The Sinh Tourist, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 120 hours before departure, after that time please contact directly with The Sinh Tourist. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 120 hours or more to departure.
- No ticket refund if less than 120 hours to departure.

No ticket refund for tickets on public holidays.


Thien Thanh Limousine Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Thien Thanh Limousine, tickets are non-refundable.


Thinh Phat Limousine Cancellation before departure
Fare Seat Not permitted
Fare Semi-sleeper Not permitted

In accordance with the policy of Thinh Phat Limousine, tickets are non-refundable.


Thongly Bus Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Thongly Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Transtar Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Transtar, tickets are non-refundable.


Truly Ha Giang Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Truly Ha Giang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Tung Mau Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Tung Mau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Tung Mau. Service fees will not be refunded. Cancellation fees will apply.

- 15% + 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Unititi Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Unititi, tickets are non-refundable.


Vietkite Travel Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Vietkite Travel, tickets are non-refundable.


Virak Buntham Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Virak Buntham, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Vu Linh Cancellation before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Vu Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if cancel before 2 hours to departure
- 30% + 10,000 VND per ticket if cancel before 1-2 hours to departure
- No refund if less than 1 hour before departure


Xe Luxury Cancellation before departure
Fare VIP Seat Permitted with fees

If you wish to cancel your booking with Xe Luxury, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Xe Luxury. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Xuan Trang Limousine Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Xuan Trang Limousine, tickets are non-refundable.


The following cancellation terms and conditions apply to our ferry fares:

Andaman Wave Master Cancellation before departure
Fare Premium Permitted with fees
Fare Standard Permitted with fees
Fare 1st Class Permitted with fees

If you wish to cancel your booking with Andaman Wave Master, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Andaman Wave Master. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 20 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Angkor Express Boat Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Angkor Express Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Boonsiri Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Boonsiri, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Boonsiri. Service fees will not be refunded. Cancellation fees will apply.


Buva Sea Cambodia Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Buva Sea Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Cat Ba Island Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure. Cancellation after that time or after departure is not permitted. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 50% per ticket + 10,000 VND per ticket if 2 to 8 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


CC Blue Sea Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with CC Blue Sea, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


CKSP Cancellation before departure
Fare Economy Not permitted
Fare First Class Not permitted

In accordance with the policy of CKSP, tickets are non-refundable.


Greenlines DP Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Greenlines DP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Greenlines DP. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


GTVC Speed Boat Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with GTVC Speed Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hang Chau Tourist Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hang Chau Tourist, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 10,000 VND per ticket if 3 to 8 days to departure
- No ticket refund if less than 3 days to departure


Island SpeedFerry Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Island SpeedFerry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Lomprayah Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Lomprayah, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lomprayah. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 20 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Luang Say Cancellation before departure
Fare Cruise & Lodge Permitted with fees

If you wish to cancel your booking with Luang Say, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 9 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if the ticket has been issued
- 50% of the ticket fare + 0.5 USD per ticket if 31 to 45 days to departure
- 75% of the ticket fare + 0.5 USD per ticket if 30 to 9 days to departure
- No ticket refund if less than 9 days to departure


Mandarin Cruises Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Mandarin Cruises, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 120 hours before departure, after that time please contact directly with Mandarin Cruises. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 120 hours or more to departure.
- No ticket refund if less than 120 hours to departure.

No ticket refund for tickets on public holidays.


Ngoc Thanh Speed Ferry Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Ngoc Thanh Speed Ferry, tickets are non-refundable.


Phu Quoc Express Cancellation before departure
Fare DELUXE Permitted with fees
Fare ECO Permitted with fees
Fare VIP Permitted with fees

If you wish to cancel your booking with Phu Quoc Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Raja Ferry Port Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Raja Ferry Port, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 20 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Speed Ferry Cambodia Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Speed Ferry Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Service fees will not be refunded. Cancellation fees will apply.


Superdong Speed Ferry Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Superdong Speed Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Superdong Speed Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Tigerline Ferry Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Tigerline Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 20 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Refunds

In case of refund due to cancellation of the transport service by decision of the Passenger Carrier, you are entitled to receive the amount corresponding to the ticket price. Service fees will not be refunded, as the ticketing service is provided separated from the transportation service.

In case you booked through our website, any partial or total refund will be processed by our accounting department in a period no longer than 15 days, after which you will be notified by email, and the amount refunded should be received in 30-45 days afterwards (depending on the card issuer bank).

5. Protection of Personal Information

Our Privacy Policy explains the terms of how Baolau protects the privacy of personal information.

The use of this website constitutes the agreement to the Privacy Policy.

Your personal information submitted to this website will be used in accordance with our Privacy Policy and as required by law.

For more information, please read our statement, which can be found at https://www.baolau.com/privacy-policy.

6. Rights and Obligations

Baolau is obliged to obtain all the information in this website, including schedule and pricing information, from trusted public domain sources associated to the Passenger Carriers and we are committed to put all our effort to ensure that all the information is complete, precise and updated but since it is supplied by a thirt party ultimately we cannot provide any warranty for its accuracy and reliability.

Baolau is responsible for connecting you with the reservation system of the Passenger Carrier whenever you select an itinerary and you want to make a reservation of any of the transport services included in the itinerary. In case you arrange a booking as a result of your use of this website, Baolau shall support and cooperate with you and the Passenger Carrier to solve any problem occurred during the reservation process.

In case you provide us with any personal information to perform a booking on your behalf, we are obliged to obtain consent and permission from you. Also, we are obliged to collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking.

7. No Warranties and Limitation of Liability

The information on this website is provided AS IS without any warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.

The text and contents of this website are displayed for informational purposes only, and no warranty is made that the information is error-free, accurate or up-to-date. You understand and you agree that the information of schedules and prices for the transport services is volatile information and it is subject to change any time and without notice, and that the information is supplied by the Passenger Carriers and these third parties are ultimately responsible for any change with no warranty or responsibility of Baolau to control and inform about any of these changes.

Under no circumstances will Baolau be liable for any User Content made available on a third party website, including Facebook or another social media website.

By accessing this website you agree that Baolau and its representatives will not be responsible or liable for any claim, damage, loss or other liability arising from:

(1) The use or misuse of information on this website

(2) The disruption or termination of the normal operations of this website, or the inability to use this website or any content contained in it

(3) The access to information or the processing of merchant transactions on external sites linked to this website, including but not limited to:

the inability to process the booking due to technical reasons

the denial of any particular form of payment by us or the Passenger Carrier during the completion of the booking

the cancellation of the booking due to expiration of the payment deadline specified by us or the Passenger Carrier

(4) The accuracy of the schedules and fares of the transport services announced on this website, including but not limited to:

any difference in the price of the ticket during the completion of the booking

any change or delay in the schedule of departure or arrival after the booking has been confirmed by the Passenger Carrier

(5) The performance of the transport service provided by the Passenger Carrier, including but not limited to:

any overbooking of passengers or the refusal to check in or board the vessel for any reason included in the conditions of carriage of the Passenger Carrier

the cancellation, alteration, interruption, rerouting or delay of the transport service by decision of the Passenger Carrier or due to the weather conditions, union strikes, air traffic control delays or an event of force majeure

the refusal to carry your baggage for any reason included in the conditions of carriage of the Passenger Carrier, or the loss or damage of your baggage

You understand and agree that if you encounter any problems with the performance of the transport service you must resolve your dispute with the Passenger Carrier and that your sole remedy in such circumstances, including any compensation or refund, lies with the Passenger Carrier and not with Baolau.

All above exclusions and limitations apply only to the extent permitted by law.

8. Intellectual Property

You may use this website only for personal and non-commercial purposes.

You may not use, copy, modify, reproduce or distribute the content on this website to any third party by any means, or create any other material using the content on this website, without obtaining the prior written consent of Baolau.

All images, trademarks and brands displayed on this website, whether registered or unregistered, are owned by Baolau and may not be used, copied, distributed or modified in any way without prior written permission of Baolau, except the images and trademarks associated to the Passenger Carriers appearing in this website, in which case the copyright and intellectual property of the information belongs to its rightful owners.

We respect the intellectual property rights of others. If you have reasons to believe that your copyright is being infringed by any content on this website, please contact us through the contact form or send a written notification of such infringement to our company address.

9. Links to External Sites

This website contains links to external sites owned by Passenger Carriers and other third parties.

Baolau does not provide any warranty neither does it accept any liability for the materials contained on external sites, nor is it not obligated to maintain or update the links.

Please, use these links at your own risk.

10. Links from External Sites

Hyperlinks (or links) to this website are permitted to third party external sites. However, external sites are not allowed to embed any frame with the exception of our "Widget" located under https://www.baolau.com/widget or reproduce any partial or whole material from this website or use any technique that modifies the visual appearance of this website without written permission of Baolau.

11. Termination

Baolau reserves the right to terminate access to this website for any reason and without prior notice, without incurring any liability to you whatsoever.

12. Complaint

As a user, you have the right to complain about the quality of the online service provided by Baolau.

If you have reasons to complain about the service or content provided in this website, please contact us through the contact form or send a written complaint to our company address.

After we receive the complaint, Baolau will conduct a verification and answer you or request further information in order to solve your complaint within 30 days.

13. Jurisdiction

The governing law to these Terms of Use and conditions shall be the law of Singapore.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Singapore.

Privacy Policy

Privacy Policy

The Privacy Policy explains how we protect the privacy of personal information. This policy governs your access to this website and applies to any personal information we obtain when you use this website.

As a user, you have the right to know our practices regarding information privacy and understand how we process any personal data that we collect from you or you provide to us.

1. Consent

The use of this website constitutes the agreement to the Privacy Policy.

By using Baolau, you consent:

that we collect and use your IP Information (as defined below).

that we collect and use your Personal Information (as defined below).

the use of Cookies (in accordance with the terms explained below).

If you do not accept or understand our Privacy Policy, please do not continue using this website.

2. What information do we collect?

When you visit our website, we may collect and process certain information from you. Below we explain what kind of information we obtain and how we use it.

IP INFORMATION

We may collect and process the following "IP Information" from you.

Since you are accessing Baolau from an electronic device, we may collect certain data related to the network access, such as IP address, type of browser and operating system, referring URL and the pages you visited within our web domain.

The IP Information is not collected to identify any individual in particular. We use such data only for the purposes of server system administration, analysis of statistics and trends, and to ensure that the content of this website is presented in the most effective format on your electronic device, whether it is a computer or a mobile phone.

We may also obtain data regarding the geographical location from where you access Baolau, such as country and region. We use this data only for statistical purposes and to ensure that the content of this website is presented in the proper language.

PERSONAL INFORMATION

We may collect and process the following "Personal Information" about you.

If you use our booking form, we may collect:

your full name

the full name of the passengers

the passport number of the passengers

the date of birth of child / infant passengers

your email address

your phone number

Having obtained your consent and approval, we use this information to perform a booking on your behalf by forwarding the data to the Passenger Carrier that will process your booking and send you the confirmation of your booking by email or sms. Baolau is obliged to collect, manage and store the data in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that process your booking.

We may also store your personal information in our database as long as we consider necessary to conduct marketing activities and provide you with information of products, services, deals and promotions that you request from us or which we feel may be of interest for you. In accordance with the terms explained below, you have the right to ask us not to use your personal data for marketing purposes and unsubscribe from our mailing list at any time.

If you use our contact form, we may collect:

your full name

your email address

We use this data only to keep record of the correspondence between you and Baolau. Your query or comment will be forwarded to our customer service team and the reply will be sent to your email address.

COOKIES

We use cookies to improve our service depending on your browsing habits and to adapt the contents of this website according to your preferences.

A cookie is a piece of information sent by our server and stored by your web browser. Each time you visit Baolau, the information is then sent back to our server. This enables our server to identify your access and set up your preferences, but in no way the cookie is linked to any personal information about you.

Session cookies will be deleted from your electronic device when you close your web browser. Persistent cookies will remain stored until they are manually deleted, or until they reach a specified expiry date.

We also use Google Analytics to analyze your use of our website. Google Analytics generates statistical information about website use by means of cookies, which are stored on your device. The information generated is anonymous and is used to create reports about the access and use of a website. Google stores this information and makes use of it according to its Privacy Policy, which is available at http://www.google.com/privacypolicy.html.

The continued use of this website constitutes your acceptance of our cookies policy.

If you do not wish to accept our cookies, you can configure your web browser to reject them. However, please note that disabling cookies may prevent you from accessing some features of this website. We therefore recommend that you allow the use of cookies.

3. Disclosure of information to third parties

We take your privacy very seriously and we make reasonable efforts to protect the information that we obtain from you and to ensure that it remains confidential and is not shared to third parties unless we obtained your consent and approval to use this information to perform a booking on your behalf with any Passenger Carrier or we are required to do so by law. However, we cannot provide any warranty against unauthorised access to this website and we will not be liable for the disclosure of any information by any means as a result of this action.

This website contains links and connects with external sites owned by third parties, such as Passenger Carriers. We recommend that you read the Terms of Use and Privacy Policy of these sites when you are redirected to them before you provide further information or make any payment, or you receive a confirmation of your booking.

Please be aware that we are not responsible for the privacy practices of sites owned by third parties and we do not accept any liability for the use or misuse of personal information or payment information, including credit or debit card details, collected from you or provided by you in any external site.

4. User rights to access the information

As a user, you have the right to access any personal information which you have submitted through the booking form or the contact form and it is stored by us, and request that we update or remove your information from our database.

You also have the right to ask us not to process your personal data for marketing purposes. In case we send you information of products, services, deals and promotions that you did not requested from us but we feel may be of interest for you, we will allow you to unsubscribe from our mailing list at any time by clicking the unsubscribe link contained in every mail we send.

You can exercise your rights at any time by contacting us through the contact form or sending a written request to our company address.

5. Modification of this Privacy Policy

Baolau reserves the right to modify, add or remove parts of the Privacy Policy any time as our business requirements or the law changes and without prior notice.

Any changes to this Privacy Policy will be updated on this website. Please check the latest content concerning this.

6. Resolving your concerns

If you wish to gain access to your personal information, have a complaint about a breach of your privacy or have any question about our Privacy Policy, please contact us. We will try to resolve your query as soon as possible.




   

Baolau Pte. Ltd, 201434204K, Singapore
Baolau Co. Ltd, 0313838015, Vietnam
Baolau Pte. Ltd, 0100561101255, Thailand


‎(+84) 28 777 222 77
‎(+66) 662 026 1730

Monday to Sunday, 08:00-22:00 (ICT)