Introduction
JR Hokkaido is the regional railway operator in the island of Hokkaido, connecting Sapporo, Hakodate, Asahikawa, Wakkanai, Abashiri, Obihiro and Kushiro.
Review
Routes
Passenger class
The following passenger classes are available with JR Hokkaido:
Change policy
The following change terms apply to the train fares:
JR Hokkaido | Change time/date |
Fare Green car seat (Hokuto) | Permitted |
Fare Ordinary car seat (Hokuto) | Permitted |
Fare Ordinary car seat (Kamui) | Permitted |
Fare Green car seat (Lilac) | Permitted |
Fare Ordinary car seat (Lilac) | Permitted |
Fare Ordinary car seat (Okhotsk) | Permitted |
Fare Green car seat (Ozora) | Permitted |
Fare Ordinary car seat (Ozora) | Permitted |
Fare Green car seat (Soya) | Permitted |
Fare Ordinary car seat (Soya) | Permitted |
Fare Green car seat (Tokachi) | Permitted |
Fare Ordinary car seat (Tokachi) | Permitted |
Fare Hokkaido Pass (5, 7, 10-day) | Permitted |
If you wish to change your booking with JR Hokkaido, please Contact Us. This option is available until 1 day before departure.
Cancellation policy
The following cancellation terms apply to the train fares:
JR Hokkaido | Cancellation before departure |
Fare Green car seat (Hokuto) | Permitted with fees |
Fare Ordinary car seat (Hokuto) | Permitted with fees |
Fare Ordinary car seat (Kamui) | Permitted with fees |
Fare Green car seat (Lilac) | Permitted with fees |
Fare Ordinary car seat (Lilac) | Permitted with fees |
Fare Ordinary car seat (Okhotsk) | Permitted with fees |
Fare Green car seat (Ozora) | Permitted with fees |
Fare Ordinary car seat (Ozora) | Permitted with fees |
Fare Green car seat (Soya) | Permitted with fees |
Fare Ordinary car seat (Soya) | Permitted with fees |
Fare Green car seat (Tokachi) | Permitted with fees |
Fare Ordinary car seat (Tokachi) | Permitted with fees |
Fare Hokkaido Pass (5, 7, 10-day) | Permitted with fees |
If you wish to cancel your booking with JR Hokkaido, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued
- No ticket refund once the ticket has been issued