Terms of use
1. Acceptance of Terms and Conditions
The use of this website and the purchase of services on this website constitute the agreement to follow and be bound by following Terms of Use and Conditions.
Baolau reserves the right to change, modify, add or remove parts of this website and these Terms of Use at any time at its sole discretion without notice. Please check this page for the latest version.
The continued use of this website after changes have been made constitutes the consent to such changes.
2. Definitions
"Passenger Carrier" includes all companies that issue transport tickets and provide air, ground or waterway transport services, including but not limited to airlines, railway companies, bus companies and ferry companies. You understand and agree that Baolau is not a Passenger Carrier.
"We", "our", "ourselves", "ours", and "us" means Baolau and its representatives, providers of this online service and administrators of this website.
"You", "your", "yourself" means the user of this website and its online service.
3. General Terms
These terms ("Terms of Use") govern your use of Baolau website. Your use of this website will mean you accept these terms.
The Online Service is provided by BAOLAU PTE. LTD., a private limited company incorporated in Singapore with registration number 201434204K located in 340 Clementi Avenue 5 #03-236, Singapore, and its subsidiaries BAOLAU CO. LTD. (CÔNG TY TNHH BAOLAU), a company incorporated in Vietnam with business registration license number 0313838015 registered at Floor 10, 21 Nguyen Trung Ngan, Ben Nghe Ward, District 1, Ho Chi Minh, and BAOLAU THAI CO. LTD. (บริษัท เบาเลา ไทย จำกัด), a company incorporated in Thailand with business registration license number 0105564006967 registered at 36/105 P.S. Tower Building, 33 Floor, Sukhumvit 21 Road, Klongtan Nua, Wattana, Bangkok, and its representative office in Japan BOEKI UP CO. LTD. (株式会社 Boeki Up) located in Wembley BLDG, 6-1-17 Isogamidori, Chuo-ku, Kobe, Hyogo.
4. General Conditions of the Online Service
Baolau is an "Online Information and Ticket Reservation Service" for travelling in Vietnam, Cambodia, Laos and Thailand, which compares routes, schedules and fares for flights, trains, buses and ferries operated by domestic and international Passenger Carriers, and facilitates ticket booking.
Nature of the information
Baolau provides the following information about transport services:
Name and Logo of the Passenger Carrier.
Route, defined by a point of origin and a point of destination.
Schedule, defined by a date and time of departure, a date and time of arrival and the duration of the journey.
Code, number or combination of letters and numbers that identify the flight, train, vehicle or vessel.
Price, calculated from a base fare and added taxes and fees.
The information on this website has been prepared for the sole purpose of providing references about transport services. Baolau gathers all the information from trusted public domain sources associated to the Passenger Carriers. The source of data is made available and controlled by the Passenger Carriers and it is subject to change any time and without notice. Due to the volatile nature of the information and the fact that it is supplied by a third party you understand and agree that the information of price displayed in our website may differ from the actual price of the ticket at the time of booking or payment due to fluctuations of the fare or additional fees such as service fees and payment processing fees added by the Passenger Carrier, and you should not rely that our contents are accurate or reliable.
Ticket booking and reservation process
Besides offering information, Baolau facilitates ticket booking by collecting your personal information (full name, email and phone number) and the information of the passengers (full name, passport number, date of birth), and obtaining your consent and approval to perform a booking with the Passenger Carrier on your behalf. Having confirmed the fare availability you will proceed with the payment, including the ticket price and additional fees. After payment you will receive an invoice and a confirmation of your booking, and have your tickets delivered via email or sms, or else receive a voucher to collect the tickets at the passenger terminal in coordination with the Passenger Carrier.
Should you provide any personal information to Baolau, we will collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking. As a user, you are responsible for the accuracy of the personal information provided at the time of booking and for presenting a valid travel document at the time of checking in or boarding the vessel. When you provide any personal information, you agree that you are not misrepresenting or impersonating another individual without the necessary consent and approval, or giving misleading information about your identity in any way.
Baolau is not responsible for you not receiving the booking confirmation if you provide a wrong email address or a wrong phone number to us, or the email or the sms cannot be delivered due to technical reasons.
Payment
In case you grant consent and approval to Baolau for performing a booking on your behalf, you should proceed with the payment in our website and receive an invoice and a confirmation of your booking by email or sms.
Please note that during the payment process we may charge additional fees such as service fees of Baolau (including ticketing fee, referral fee and payment processing fee), and that the total cost of the merchant transaction may differ from the ticket price, calculated from a base fare and included taxes and fees (such as the charges imposed by the Government or the transport authority or the operator of the transport infrastructure in respect of your use of the facility).
We accept multiple “Online Payment" methods. When paying online with credit card or debit card, you provide us with the explicit authority to charge the total cost of the booking to your card, including the ticket price and additional fees detailed in the invoice.
For the purpose of preventing payment card fraud, we reserve the right to contact you and request additional information in order to verify you as the right holder of the credit card or debit card before your booking is confirmed. This verification process protects you against fraud and ensures your security as you use your credit card or debit card on our website.
Changes
In case you booked through our website, you may request a change of your booking according to the following terms:
Change itinerary or origin/destination is not permitted.
Change passengers is not permitted. Small typing mistakes in the name of the passengers or the passport number will require a modification of the booking, subject to additional fees.
Change time/date is permitted according to the terms of the Passenger Carrier.
The following change terms apply to the flight fares:
9 Air |
Change time/date |
Fare 9AirBasic |
Permitted with fees |
Fare 9AirStandard |
Permitted with fees |
If you wish to change your booking with 9 Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Change fees will apply.
For more information, please read the fare rules and policies of 9 Air.
Air Busan |
Change time/date |
Fare Premium Economy |
Permitted with fees |
Fare Special Fare |
Permitted with fees |
Fare Super Special Fare |
Permitted with fees |
If you wish to change your booking with Air Busan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Change fees will apply.
For more information, please read the fare rules and policies of Air Busan.
Air China |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Standard |
Permitted with fees |
Fare First Standard |
Permitted |
Fare Premium Economy |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Air China, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air China. Change fees will apply.
For more information, please read the fare rules and policies of Air China.
Air Do |
Change time/date |
Fare DO Value |
Not permitted |
In accordance with the policy of Air Do, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
For more information, please read the fare rules and policies of Air Do.
Air India |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Air India, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India. Change fees will apply.
For more information, please read the fare rules and policies of Air India.
Air India Express |
Change time/date |
Fare Premium Economy Flex |
Permitted |
Fare Express Flex |
Permitted |
Fare Express Value |
Permitted with fees |
If you wish to change your booking with Air India Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Change fees will apply.
For more information, please read the fare rules and policies of Air India Express.
Air KBZ |
Change time/date |
Fare Flexible Fare |
Permitted with fees |
Fare Best Fare |
Permitted with fees |
If you wish to change your booking with Air KBZ, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air KBZ. Change fees will apply.
For more information, please read the fare rules and policies of Air KBZ.
Air Macau |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Air Macau, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Change fees will apply.
For more information, please read the fare rules and policies of Air Macau.
Air New Zealand |
Change time/date |
Fare Business Flex |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Air New Zealand, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Change fees will apply.
For more information, please read the fare rules and policies of Air New Zealand.
Air Seoul |
Change time/date |
Fare Regular Fare |
Permitted with fees |
Fare Discount Fare |
Permitted with fees |
Fare Special Fare |
Not permitted |
If you wish to change your booking with Air Seoul, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Change fees will apply.
For more information, please read the fare rules and policies of Air Seoul.
AirAsia |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia. Change fees will apply.
For more information, please read the fare rules and policies of AirAsia.
AirAsia India |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with AirAsia India, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with AirAsia India. Change fees will apply.
For more information, please read the fare rules and policies of AirAsia India.
AirSWIFT |
Change time/date |
Fare Premium |
Permitted with fees |
Fare Value |
Permitted with fees |
Fare Basic |
Not permitted |
Fare Promo |
Not permitted |
If you wish to change your booking with AirSWIFT, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with AirSWIFT. Change fees will apply.
For more information, please read the fare rules and policies of AirSWIFT.
All Nippon Airways |
Change time/date |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Full Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Value |
Not permitted |
Fare Super Value |
Not permitted |
If you wish to change your booking with All Nippon Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Change fees will apply.
For more information, please read the fare rules and policies of All Nippon Airways.
Asiana Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
If you wish to change your booking with Asiana Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Asiana Airlines.
Bamboo Airways |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Smart |
Permitted with fees |
Fare Premium Flex |
Permitted |
Fare Premium Smart |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy Smart |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Saver Max |
Not permitted |
Fare Bamboo Eco |
Permitted with fees |
If you wish to change your booking with Bamboo Airways, please Contact Us. This option is available until 12 hours before departure, after that time please contact directly with Bamboo Airways. Change fees will apply.
- 418000 per ticket if 12 hours or more to departure.
- No ticket change if less than 12 hours to departure.
For more information, please read the fare rules and policies of Bamboo Airways.
Bangkok Airways |
Change time/date |
Fare Blue Ribbon |
Permitted |
Fare Premium Economy |
Permitted |
Fare Economy Freedom |
Permitted |
Fare Economy Saver |
Permitted with fees |
Fare Economy Promotion |
Permitted with fees |
If you wish to change your booking with Bangkok Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Change fees will apply.
For more information, please read the fare rules and policies of Bangkok Airways.
Batik Air |
Change time/date |
Fare Business |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Permitted with fees |
If you wish to change your booking with Batik Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Change fees will apply.
For more information, please read the fare rules and policies of Batik Air.
Beijing Capital Airlines |
Change time/date |
Fare Economy Flex |
Permitted with fees |
If you wish to change your booking with Beijing Capital Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Beijing Capital Airlines.
Biman Bangladesh Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Biman Bangladesh Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Biman Bangladesh Airlines.
Cambodia Airways |
Change time/date |
Fare Economy Basic |
Permitted with fees |
Fare Economy Valued |
Not permitted |
If you wish to change your booking with Cambodia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Change fees will apply.
For more information, please read the fare rules and policies of Cambodia Airways.
Cambodia Angkor Air |
Change time/date |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Promotion |
Permitted with fees |
Fare Low Budget |
Not permitted |
If you wish to change your booking with Cambodia Angkor Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Change fees will apply.
For more information, please read the fare rules and policies of Cambodia Angkor Air.
Cathay Pacific |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Business Saver |
Permitted with fees |
Fare First Class |
Permitted |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Cathay Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Change fees will apply.
For more information, please read the fare rules and policies of Cathay Pacific.
Cebgo |
Change time/date |
Fare FLY |
Permitted with fees |
If you wish to change your booking with Cebgo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebgo. Change fees will apply.
For more information, please read the fare rules and policies of Cebgo.
Cebu Pacific |
Change time/date |
Fare FLY |
Permitted with fees |
If you wish to change your booking with Cebu Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebu Pacific. Change fees will apply.
For more information, please read the fare rules and policies of Cebu Pacific.
Chengdu Airlines |
Change time/date |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Chengdu Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Chengdu Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Chengdu Airlines.
China Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Standard |
Permitted with fees |
Fare ECO Flex |
Permitted |
Fare ECO Standard |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with China Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Change fees will apply.
For more information, please read the fare rules and policies of China Airlines.
China Eastern Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Business Refundable |
Not permitted |
Fare Business Restricted |
Not permitted |
Fare Premium Economy |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with China Eastern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Change fees will apply.
For more information, please read the fare rules and policies of China Eastern Airlines.
China Southern Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare First Class |
Permitted |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with China Southern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Change fees will apply.
For more information, please read the fare rules and policies of China Southern Airlines.
China United Airlines |
Change time/date |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with China United Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Change fees will apply.
For more information, please read the fare rules and policies of China United Airlines.
Citilink |
Change time/date |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Citilink, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Citilink. Change fees will apply.
For more information, please read the fare rules and policies of Citilink.
Donghai Airlines |
Change time/date |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Donghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Donghai Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Donghai Airlines.
Eastar Jet |
Change time/date |
Fare Regular |
Permitted |
Fare Discount |
Permitted with fees |
Fare Event |
Permitted with fees |
If you wish to change your booking with Eastar Jet, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Change fees will apply.
For more information, please read the fare rules and policies of Eastar Jet.
Emirates |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Emirates, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Emirates. Change fees will apply.
For more information, please read the fare rules and policies of Emirates.
Etihad Airways |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Classic |
Permitted with fees |
Fare Business Saver |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy Classic |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Etihad Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Change fees will apply.
For more information, please read the fare rules and policies of Etihad Airways.
Eva Air |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Premium Economy |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
If you wish to change your booking with Eva Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Change fees will apply.
For more information, please read the fare rules and policies of Eva Air.
Firefly |
Change time/date |
Fare Business |
Permitted |
Fare Economy |
Permitted |
Fare Economy Promo |
Permitted with fees |
Fare Fly Basic |
Permitted with fees |
If you wish to change your booking with Firefly, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Firefly. Change fees will apply.
For more information, please read the fare rules and policies of Firefly.
Fuji Dream Airlines |
Change time/date |
Fare Value Fare |
Permitted |
Fare Web Special |
Not permitted |
Fare Normal Fare |
Permitted |
Fare Japan Dream Fare |
Not permitted |
If you wish to change your booking with Fuji Dream Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Fuji Dream Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Fuji Dream Airlines.
Garuda Indonesia |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Affordable |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
Fare Economy Promotion |
Permitted with fees |
Fare Economy Flexible |
Permitted |
If you wish to change your booking with Garuda Indonesia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Change fees will apply.
For more information, please read the fare rules and policies of Garuda Indonesia.
GoAir |
Change time/date |
Fare Business |
Permitted |
Fare GoFlexi |
Permitted |
Fare GoReturn |
Permitted with fees |
Fare GoSmart |
Permitted with fees |
If you wish to change your booking with GoAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with GoAir. Change fees will apply.
For more information, please read the fare rules and policies of GoAir.
Golden Myanmar Airlines |
Change time/date |
Fare Economy (Foreigner) |
Permitted with fees |
If you wish to change your booking with Golden Myanmar Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Golden Myanmar Airlines.
Hainan Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex Saver |
Permitted |
Fare Economy Basic |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
If you wish to change your booking with Hainan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Hainan Airlines.
Hebei Airlines |
Change time/date |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Hebei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Hebei Airlines.
Himalaya Airlines |
Change time/date |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Himalaya Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Himalaya Airlines.
Hong Kong Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare FlexiFly |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
If you wish to change your booking with Hong Kong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Hong Kong Airlines.
Hong Kong Express |
Change time/date |
Fare U-Biz |
Permitted with fees |
Fare Fun |
Permitted with fees |
Fare Fun+ |
Permitted with fees |
If you wish to change your booking with Hong Kong Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Change fees will apply.
For more information, please read the fare rules and policies of Hong Kong Express.
IndiGo |
Change time/date |
Fare Flexi Plus |
Permitted |
Fare Regular |
Permitted with fees |
Fare Lite |
Permitted with fees |
If you wish to change your booking with IndiGo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Change fees will apply.
For more information, please read the fare rules and policies of IndiGo.
Indonesia AirAsia |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with Indonesia AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Indonesia AirAsia. Change fees will apply.
For more information, please read the fare rules and policies of Indonesia AirAsia.
Japan Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Normal Fare |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Japan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Japan Airlines.
Japan Transocean Air |
Change time/date |
Fare Economy |
Not permitted |
In accordance with the policy of Japan Transocean Air, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
For more information, please read the fare rules and policies of Japan Transocean Air.
JC International Airlines |
Change time/date |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with JC International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Change fees will apply.
For more information, please read the fare rules and policies of JC International Airlines.
Jeju Air |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Jeju Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Change fees will apply.
For more information, please read the fare rules and policies of Jeju Air.
Jetstar Airways |
Change time/date |
Fare Business Max |
Permitted |
Fare Business |
Permitted |
Fare Economy Starter Plus |
Permitted |
Fare Economy Starter |
Permitted with fees |
If you wish to change your booking with Jetstar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Change fees will apply.
For more information, please read the fare rules and policies of Jetstar Airways.
Jetstar Asia Airways |
Change time/date |
Fare Business Max |
Permitted |
Fare Business |
Permitted |
Fare Economy Starter Plus |
Permitted |
Fare Economy Starter |
Permitted with fees |
If you wish to change your booking with Jetstar Asia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Change fees will apply.
For more information, please read the fare rules and policies of Jetstar Asia Airways.
Jetstar Japan |
Change time/date |
Fare Business Max |
Permitted |
Fare Business |
Permitted |
Fare Economy Starter Plus |
Permitted |
Fare Economy Starter |
Permitted with fees |
If you wish to change your booking with Jetstar Japan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Change fees will apply.
For more information, please read the fare rules and policies of Jetstar Japan.
Jin Air |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Jin Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Change fees will apply.
For more information, please read the fare rules and policies of Jin Air.
Juneyao Airlines |
Change time/date |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Juneyao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Juneyao Airlines.
Korean Air |
Change time/date |
Fare Business Flex |
Permitted |
Fare Prestige |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Korean Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Change fees will apply.
For more information, please read the fare rules and policies of Korean Air.
Kunming Airlines |
Change time/date |
Fare Business |
Permitted |
Fare First Class |
Permitted |
Fare Economy Premium |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Kunming Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Kunming Airlines.
Lanmei Airlines |
Change time/date |
Fare Premium Economy |
Permitted with fees |
Fare Enjoyable Economy |
Permitted |
Fare Extra Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Vacation |
Not permitted |
If you wish to change your booking with Lanmei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Lanmei Airlines.
Lao Airlines |
Change time/date |
Fare Business |
Permitted |
Fare Premium Economy |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy Standard |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
Fare Economy Flexible |
Permitted |
If you wish to change your booking with Lao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Lao Airlines.
Lion Air |
Change time/date |
Fare Promo |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Change fees will apply.
For more information, please read the fare rules and policies of Lion Air.
Lucky Air |
Change time/date |
Fare Business |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Lucky Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Change fees will apply.
For more information, please read the fare rules and policies of Lucky Air.
Malaysia Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Smart |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy Smart |
Permitted with fees |
Fare Economy Promo |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
Fare Economy Flexible |
Permitted |
If you wish to change your booking with Malaysia Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Malaysia Airlines.
Maldivian |
Change time/date |
Fare Economy Flex |
Permitted with fees |
If you wish to change your booking with Maldivian, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Change fees will apply.
For more information, please read the fare rules and policies of Maldivian.
Malindo Air |
Change time/date |
Fare Business |
Permitted |
Fare Business Flexi |
Permitted with fees |
Fare Business Saver |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flexi |
Permitted |
Fare Economy Value |
Permitted with fees |
Fare Economy Super Saver |
Permitted with fees |
If you wish to change your booking with Malindo Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malindo Air. Change fees will apply.
For more information, please read the fare rules and policies of Malindo Air.
Mandarin Airlines |
Change time/date |
Fare ECO Flex |
Permitted |
Fare ECO Standard |
Permitted with fees |
Fare ECO Basic |
Permitted with fees |
If you wish to change your booking with Mandarin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Mandarin Airlines.
Mann Yadanarpon Airlines |
Change time/date |
Fare Economy (Foreigner) |
Permitted with fees |
If you wish to change your booking with Mann Yadanarpon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.
MIAT Mongolian Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with MIAT Mongolian Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Change fees will apply.
For more information, please read the fare rules and policies of MIAT Mongolian Airlines.
Myanmar Airways International |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Hot Deal |
Permitted with fees |
If you wish to change your booking with Myanmar Airways International, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Change fees will apply.
For more information, please read the fare rules and policies of Myanmar Airways International.
Myanmar National Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Myanmar National Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Myanmar National Airlines.
NAM Air |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with NAM Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Change fees will apply.
For more information, please read the fare rules and policies of NAM Air.
Nepal Airlines |
Change time/date |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Nepal Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Nepal Airlines.
Nok Air |
Change time/date |
Fare Nok Max |
Permitted with fees |
Fare Nok Lite |
Permitted with fees |
If you wish to change your booking with Nok Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nok Air. Change fees will apply.
For more information, please read the fare rules and policies of Nok Air.
Okay Airways |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Okay Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Okay Airways. Change fees will apply.
For more information, please read the fare rules and policies of Okay Airways.
Pakistan International Airlines |
Change time/date |
Fare Economy Flex |
Permitted with fees |
Fare Economy Semi Flex |
Permitted with fees |
If you wish to change your booking with Pakistan International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Pakistan International Airlines.
Pan Pacific Airlines |
Change time/date |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Pan Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pan Pacific Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Pan Pacific Airlines.
Peach |
Change time/date |
Fare Value Peach |
Permitted |
Fare Simple Peach |
Permitted with fees |
If you wish to change your booking with Peach, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Peach. Change fees will apply.
For more information, please read the fare rules and policies of Peach.
Philippine Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Value |
Permitted with fees |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Supersaver |
Not permitted |
If you wish to change your booking with Philippine Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Philippine Airlines.
Philippines AirAsia |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with Philippines AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Philippines AirAsia. Change fees will apply.
For more information, please read the fare rules and policies of Philippines AirAsia.
Qantas |
Change time/date |
Fare Business Flex |
Permitted |
Fare First Class |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Qantas, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qantas. Change fees will apply.
For more information, please read the fare rules and policies of Qantas.
Qatar Airways |
Change time/date |
Fare Business Flexi |
Permitted |
Fare Business |
Permitted with fees |
Fare Business Promo |
Permitted with fees |
Fare First Flexi |
Permitted |
Fare Economy Flexi |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Permitted with fees |
If you wish to change your booking with Qatar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Change fees will apply.
For more information, please read the fare rules and policies of Qatar Airways.
Qingdao Airlines |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Qingdao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qingdao Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Qingdao Airlines.
Royal Brunei Airlines |
Change time/date |
Fare Business |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy Flexi |
Permitted |
Fare Economy Value |
Permitted with fees |
If you wish to change your booking with Royal Brunei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Royal Brunei Airlines.
Scoot |
Change time/date |
Fare ScootPlus |
Permitted with fees |
Fare ScootPlus |
Permitted with fees |
Fare FlyBag |
Permitted with fees |
Fare FLY |
Permitted with fees |
If you wish to change your booking with Scoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Scoot. Change fees will apply.
For more information, please read the fare rules and policies of Scoot.
Shandong Airlines |
Change time/date |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
Fare Economy Flexible |
Permitted |
If you wish to change your booking with Shandong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Shandong Airlines.
Shanghai Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
If you wish to change your booking with Shanghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Shanghai Airlines.
Shenzhen Airlines |
Change time/date |
Fare Economy Value |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Shenzhen Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Shenzhen Airlines.
Sichuan Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted |
Fare Economy Flex |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Sichuan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Sichuan Airlines.
Silk Air |
Change time/date |
Fare Business Flexi |
Permitted |
Fare Business Standard |
Permitted with fees |
Fare Business Lite |
Permitted with fees |
Fare Premium Economy Flexi |
Permitted |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Flexi |
Permitted |
Fare Economy Standard |
Permitted with fees |
Fare Economy Lite |
Permitted with fees |
If you wish to change your booking with Silk Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Change fees will apply.
For more information, please read the fare rules and policies of Silk Air.
Singapore Airlines |
Change time/date |
Fare Business Flexi |
Permitted |
Fare Business Standard |
Permitted with fees |
Fare Business Lite |
Permitted with fees |
Fare First Class |
Permitted |
Fare Premium Economy Flexi |
Permitted |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Flexi |
Permitted |
Fare Economy Standard |
Permitted with fees |
Fare Economy Lite |
Permitted with fees |
If you wish to change your booking with Singapore Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Singapore Airlines.
SpiceJet |
Change time/date |
Fare SpiceMax |
Permitted with fees |
Fare SpiceSaver |
Permitted with fees |
If you wish to change your booking with SpiceJet, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Change fees will apply.
For more information, please read the fare rules and policies of SpiceJet.
Spring Airlines |
Change time/date |
Fare Spring Plus |
Permitted with fees |
Fare Spring Flexi |
Permitted with fees |
If you wish to change your booking with Spring Airlines, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Spring Airlines.
Spring Airlines Japan |
Change time/date |
Fare Spring Plus |
Permitted with fees |
Fare Spring |
Permitted with fees |
If you wish to change your booking with Spring Airlines Japan, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Change fees will apply.
For more information, please read the fare rules and policies of Spring Airlines Japan.
SriLankan Airlines |
Change time/date |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with SriLankan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Change fees will apply.
For more information, please read the fare rules and policies of SriLankan Airlines.
Sriwijaya Air |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Sriwijaya Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Change fees will apply.
For more information, please read the fare rules and policies of Sriwijaya Air.
T'way Air |
Change time/date |
Fare Normal Fare |
Permitted with fees |
Fare Smart Fare |
Permitted with fees |
Fare Event Fare |
Permitted with fees |
If you wish to change your booking with T'way Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Change fees will apply.
For more information, please read the fare rules and policies of T'way Air.
Thai AirAsia |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with Thai AirAsia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thai AirAsia. Change fees will apply.
For more information, please read the fare rules and policies of Thai AirAsia.
Thai AirAsia X |
Change time/date |
Fare Low Fare |
Permitted with fees |
If you wish to change your booking with Thai AirAsia X, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thai AirAsia X. Change fees will apply.
For more information, please read the fare rules and policies of Thai AirAsia X.
Thai Airways |
Change time/date |
Fare Royal Silk Flexi |
Permitted |
Fare Royal Silk Value |
Permitted with fees |
Fare Premium Economy |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Full Flex |
Permitted |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
Fare Economy Supersaver |
Not permitted |
If you wish to change your booking with Thai Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Change fees will apply.
For more information, please read the fare rules and policies of Thai Airways.
Thai Lion Air |
Change time/date |
Fare Premium Economy |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Permitted with fees |
If you wish to change your booking with Thai Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Change fees will apply.
For more information, please read the fare rules and policies of Thai Lion Air.
Thai Smile Airways |
Change time/date |
Fare Premium Economy Plus |
Permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flexi |
Permitted |
Fare Economy Value |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
Fare Economy Promo |
Permitted with fees |
If you wish to change your booking with Thai Smile Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Change fees will apply.
For more information, please read the fare rules and policies of Thai Smile Airways.
Thai VietJet Air |
Change time/date |
Fare Skyboss |
Permitted with fees |
Fare Eco |
Permitted with fees |
Fare Promo |
Permitted with fees |
If you wish to change your booking with Thai VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai VietJet Air. Change fees will apply.
For more information, please read the fare rules and policies of Thai VietJet Air.
Tianjin Airlines |
Change time/date |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to change your booking with Tianjin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Tianjin Airlines.
Tigerair Australia |
Change time/date |
Fare Tigerlight |
Permitted with fees |
If you wish to change your booking with Tigerair Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Australia. Change fees will apply.
For more information, please read the fare rules and policies of Tigerair Australia.
Tigerair Taiwan |
Change time/date |
Fare Tigerlight |
Permitted with fees |
If you wish to change your booking with Tigerair Taiwan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Taiwan. Change fees will apply.
For more information, please read the fare rules and policies of Tigerair Taiwan.
Uni Air |
Change time/date |
Fare Business Flex |
Permitted |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Uni Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Change fees will apply.
For more information, please read the fare rules and policies of Uni Air.
Urumqi Air |
Change time/date |
Fare Economy |
Permitted with fees |
If you wish to change your booking with Urumqi Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Change fees will apply.
For more information, please read the fare rules and policies of Urumqi Air.
Vanilla Air |
Change time/date |
Fare Inclusive |
Permitted with fees |
If you wish to change your booking with Vanilla Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Change fees will apply.
For more information, please read the fare rules and policies of Vanilla Air.
VietJet Air |
Change time/date |
Fare Skyboss |
Permitted with fees |
Fare Eco |
Permitted with fees |
Fare Promo |
Permitted with fees |
Fare Deluxe |
Permitted |
If you wish to change your booking with VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with VietJet Air. Change fees will apply.
For more information, please read the fare rules and policies of VietJet Air.
Vietnam Airlines |
Change time/date |
Fare Business Flex |
Permitted |
Fare Business Classic |
Permitted with fees |
Fare Premium Economy Flex |
Permitted |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Lite |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy Classic |
Permitted with fees |
Fare Economy Super Lite |
Not permitted |
If you wish to change your booking with Vietnam Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Change fees will apply.
For more information, please read the fare rules and policies of Vietnam Airlines.
Virgin Australia |
Change time/date |
Fare Business |
Permitted |
Fare Business Saver |
Permitted with fees |
Fare Freedom |
Permitted |
Fare Elevate |
Permitted with fees |
Fare Gateaway |
Permitted with fees |
If you wish to change your booking with Virgin Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Change fees will apply.
For more information, please read the fare rules and policies of Virgin Australia.
West Air |
Change time/date |
Fare Basic |
Permitted with fees |
If you wish to change your booking with West Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with West Air. Change fees will apply.
For more information, please read the fare rules and policies of West Air.
XiamenAir |
Change time/date |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Not permitted |
If you wish to change your booking with XiamenAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Change fees will apply.
For more information, please read the fare rules and policies of XiamenAir.
The following change terms apply to the train fares:
Chapa Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
Fare Sleeper 4-Berth (Superior) |
Permitted with fees |
If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 144 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.
No ticket change for tickets on public holidays.
China Railway |
Change time/date |
Fare Soft Sleeper 4-Berth |
Not permitted |
In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
China Railway |
Change time/date |
Fare Soft Sleeper 4-Berth |
Not permitted |
In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed.
China Railway |
Change time/date |
Fare Business class Seat |
Not permitted |
Fare Premier class Seat |
Not permitted |
Fare First class Seat |
Not permitted |
Fare Soft Sleeper 4-Berth |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Soft Sleeper 4-Berth |
Not permitted |
Fare Deluxe Soft Sleeper 2-Berth |
Not permitted |
Fare Hard Sleeper 6-Berth |
Not permitted |
Fare Supplementary seat |
Not permitted |
Fare No seat |
Not permitted |
Fare Hard seat |
Not permitted |
Fare Soft seat |
Not permitted |
In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed. To modify the travel date or departure time, you need to cancel the existing booking and issue a new one.
Fanxipan Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with Fanxipan Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Fanxipan Express. Change fees will apply.
- 50% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.
No ticket change for tickets on public holidays.
JR |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR, please Contact Us. This option is available until 1 day before departure.
JR Central |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR Central, please Contact Us. This option is available until 1 day before departure.
JR East |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR East, please Contact Us. This option is available until 1 day before departure.
JR Hokkaido |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR Hokkaido, please Contact Us. This option is available until 1 day before departure.
JR Kyushu |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR Kyushu, please Contact Us. This option is available until 1 day before departure.
JR West |
Change time/date |
Fare Reserved seat (Green car) |
Permitted |
Fare Reserved seat (Ordinary car) |
Permitted |
Fare Non-reserved seat |
Permitted |
If you wish to change your booking with JR West, please Contact Us. This option is available until 1 day before departure.
King Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with King Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with King Express. Change fees will apply.
- 20% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.
No ticket change for tickets on public holidays.
KTM Berhad |
Change time/date |
Fare Second class Sleeper |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Seat |
Not permitted |
Fare Business Seat |
Not permitted |
Fare Premier class Seat |
Not permitted |
In accordance with the policy of KTM Berhad, once the booking has been confirmed changes are not allowed.
Laman Express |
Change time/date |
Fare Sleeper 2-Berth |
Not permitted |
Fare Sleeper 4-Berth |
Not permitted |
In accordance with the policy of Laman Express, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Lotus Train |
Change time/date |
Fare Sleeper 2-Berth |
Not permitted |
Fare Sleeper 4-Berth |
Not permitted |
In accordance with the policy of Lotus Train, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
MTR |
Change time/date |
Fare First Class Seat |
Permitted with fees |
Fare Premier class Seat |
Permitted with fees |
If you wish to change your booking with MTR, please Contact Us. This option is available only at the authorized ticket office until 30 hours before departure, after that time the ticket cannot be changed. Change fees will apply. Maximum one change per ticket. No ticket change out of office hours of the authorized ticket office or public holidays.
New Livitrans Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with New Livitrans Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with New Livitrans Express. Change fees will apply.
No ticket change for tickets on public holidays.
Orient Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change the travel date with Orient Express, please contact us. This option is available until 2 days before departure. Change fees may apply.
- 20% per ticket + 25,000 VND per ticket if 2-4 days before departure
- No change if less than 2 days to departure or departure on public holiday
Royal Railway |
Change time/date |
Fare Soft seat |
Not permitted |
In accordance with the policy of Royal Railway, once the booking has been confirmed changes are not allowed.
Sapaly Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with Sapaly Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Sapaly Express. Change fees will apply.
- 20% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.
No ticket change for tickets on public holidays.
SRT |
Change time/date |
Fare First class Berth (A/C) |
Not permitted |
Fare First class Berth (A/C) |
Not permitted |
Fare Second class Berth |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Second class Seat (A/C) |
Not permitted |
Fare Third class Seat |
Not permitted |
Fare First class Berth (A/C) |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Second class Seat (A/C) |
Not permitted |
Fare Third class Seat |
Not permitted |
Fare Second class Berth |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Third class Seat |
Not permitted |
Fare First class Berth (A/C) |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Second class Seat (A/C) |
Not permitted |
Fare Third class Seat |
Not permitted |
Fare First class Berth (A/C) |
Not permitted |
Fare Second class Berth (A/C) |
Not permitted |
Fare Second class Seat (A/C) |
Not permitted |
In accordance with the policy of SRT, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Taiwan High Speed Rail |
Change time/date |
Fare One-Way Ticket |
Permitted |
Fare 3-Day THSR Pass |
Permitted |
Fare 2-Day Flexible THSR Pass |
Permitted |
Fare 5-Day Standard THSR/TRA Pass |
Permitted |
Fare 5-Day Premium THSR/TRA Pass |
Permitted |
If you wish to change your booking with Taiwan High Speed Rail, please Contact Us. This option is available until 0 hours before departure, after that time please contact directly with Taiwan High Speed Rail. Change fees will apply.
No ticket change for tickets on public holidays.
Victoria Express |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with Victoria Express, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Victoria Express. Change fees will apply.
No ticket change for tickets on public holidays.
Vietnam Railways |
Change time/date |
Fare Sleeper 4-Berth |
Not permitted |
Fare Sleeper 6-Berth |
Not permitted |
Fare Soft seat |
Not permitted |
Fare Hard seat |
Not permitted |
Fare Supplementary seat |
Not permitted |
Fare No seat |
Not permitted |
In accordance with the policy of Vietnam Railways, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Violette Trains |
Change time/date |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to change your booking with Violette Trains, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Violette Trains. Change fees will apply.
No ticket change for tickets on public holidays.
The following change terms apply to the bus fares:
3S Limo |
Change time/date |
Fare Limousine Bus Seat |
Permitted with fees |
If you wish to change the travel date or departure time, please Contact Us. This option is available until 24 hours before departure. Change fees may apply.
- 5% of the ticket fare + 25,000 VND per ticket if 96 hours to departure
- 20% of the ticket fare + 25,000 VND per ticket if 48 hours to 95 hours to departure
- 40% of the ticket fare + 25,000 VND per ticket if 24 hours to 47 hours to departure
- No ticket change if less than 24 hours to departure or departure on public holiday
407 Pattana |
Change time/date |
Fare Express |
Not permitted |
In accordance with the policy of 407 Pattana, once the booking has been confirmed changes are not allowed.
966800 |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of 966800, once the booking has been confirmed changes are not allowed.
Aerobus |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of Aerobus, once the booking has been confirmed changes are not allowed.
Air Muang Loei |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Air Muang Loei, once the booking has been confirmed changes are not allowed.
Air Ubon |
Change time/date |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Air Ubon, once the booking has been confirmed changes are not allowed.
Air Udon |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Air Udon, once the booking has been confirmed changes are not allowed.
Alisan Coach |
Change time/date |
Fare Bus seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Alisan Coach, once the booking has been confirmed changes are not allowed.
An Binh |
Change time/date |
Fare Minivan Seat |
Not permitted |
In accordance with the policy of An Binh, once the booking has been confirmed changes are not allowed.
An Phu |
Change time/date |
Fare Bus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to change your booking with An Phu, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with An Phu. Change fees will apply.
- 20% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.
No ticket change for tickets on public holidays.
Asia Van Transfer |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Asia Van Transfer, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Asia Van Transfer. Change fees will apply.
No ticket change for tickets on public holidays.
Bangkok Busline |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Bangkok Busline, once the booking has been confirmed changes are not allowed.
Bao Khang Limousine |
Change time/date |
Fare Limousine Bus Seat |
Not permitted |
In accordance with the policy of Bao Khang Limousine, once the booking has been confirmed changes are not allowed.
Bayon VIP |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Bayon VIP, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Change fees will apply.
No ticket change for tickets on public holidays.
Bell Travel Service |
Change time/date |
Fare Bus seat |
Permitted with fees |
If you wish to change your booking with Bell Travel Service, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Bell Travel Service. Change fees will apply.
- 30 THB per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.
No ticket change for tickets on public holidays.
Billion Stars |
Change time/date |
Fare Seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Billion Stars, once the booking has been confirmed changes are not allowed.
Binh Minh Limousine |
Change time/date |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with Binh Minh Limousine, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Binh Minh Limousine. Change fees will apply.
No ticket change for tickets on public holidays.
Bokor Transport |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Bokor Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Change fees will apply.
No ticket change for tickets on public holidays.
Budsarakam Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Budsarakam Tour, once the booking has been confirmed changes are not allowed.
Bus Express |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Bus Express, once the booking has been confirmed changes are not allowed.
Cambodia Post VIP Van |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Cambodia Post VIP Van, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Change fees will apply.
No ticket change for tickets on public holidays.
Cat Ba Express |
Change time/date |
Fare Minibus Seat |
Permitted |
If you wish to change your booking with Cat Ba Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Change fees will apply.
No ticket change for tickets on public holidays.
Cau Me |
Change time/date |
Fare Minibus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Cau Me, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Cau Me. Change fees will apply.
No ticket change for tickets on public holidays.
Champasak Bus |
Change time/date |
Fare Sleeper |
Permitted |
If you wish to change your booking with Champasak Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Champasak Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Chanapai Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Chanapai Tour, once the booking has been confirmed changes are not allowed.
Chitpasong Bus |
Change time/date |
Fare Bus seat |
Permitted |
Fare Sleeper |
Permitted |
If you wish to change your booking with Chitpasong Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Change fees will apply.
No ticket change for tickets on public holidays.
CTT Transportation |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with CTT Transportation, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Change fees will apply.
No ticket change for tickets on public holidays.
Cuong Lan |
Change time/date |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Cuong Lan, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cuong Lan. Change fees will apply.
No ticket change for tickets on public holidays.
Daiichi Travel |
Change time/date |
Fare Bus Seat |
Permitted |
If you wish to change your booking with Daiichi Travel, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Daiichi Travel. Change fees will apply.
No ticket change for tickets on public holidays.
Dee Travels Hatyai |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Dee Travels Hatyai, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Dee Travels Hatyai. Change fees will apply.
No ticket change for tickets on public holidays.
Duong Hong |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Duong Hong, once the booking has been confirmed changes are not allowed.
Duy Long |
Change time/date |
Fare Sleeper |
Permitted |
If you wish to change your booking with Duy Long, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Change fees will apply.
No ticket change for tickets on public holidays.
Eco Sapa |
Change time/date |
Fare Limousine Van Seat (middle) |
Permitted |
Fare Limousine Van Seat (back) |
Permitted |
Fare Limousine Van Seat (front) |
Permitted |
If you wish to change your booking with Eco Sapa, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eco Sapa. Change fees will apply.
No ticket change for tickets on public holidays.
Ekareach Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Ekareach Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Change fees will apply.
No ticket change for tickets on public holidays.
Emerald Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Emerald Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Change fees will apply.
No ticket change for tickets on public holidays.
Esan Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Esan Tour, once the booking has been confirmed changes are not allowed.
Express Ha Giang |
Change time/date |
Fare Bus Cabin Sleeper |
Permitted |
If you wish to change your booking with Express Ha Giang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Express Ha Giang. Change fees will apply.
No ticket change for tickets on public holidays.
Futa Bus |
Change time/date |
Fare Bus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
Fare Bus Sleeper VIP |
Permitted |
If you wish to change your booking with Futa Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Futa Bus. Change fees will apply.
No ticket change for tickets on public holidays.
G5Car |
Change time/date |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with G5Car, please Contact Us. This option is available until 34 hours before departure, after that time please contact directly with G5Car. Change fees will apply.
No ticket change for tickets on public holidays.
Giant Ibis |
Change time/date |
Fare Bus seat |
Permitted |
Fare Sleeper |
Permitted |
If you wish to change your booking with Giant Ibis, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Giant Ibis. Change fees will apply.
No ticket change for tickets on public holidays.
Good Morning Cat Ba |
Change time/date |
Fare Bus Seat |
Permitted |
If you wish to change your booking with Good Morning Cat Ba, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Good Morning Cat Ba. Change fees will apply.
No ticket change for tickets on public holidays.
Green Bus |
Change time/date |
Fare Express |
Not permitted |
Fare VIP |
Not permitted |
Fare Back Seat |
Not permitted |
Fare Front Seat |
Not permitted |
In accordance with the policy of Green Bus, once the booking has been confirmed changes are not allowed.
Green Limousine |
Change time/date |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (middle) |
Not permitted |
In accordance with the policy of Green Limousine, once the booking has been confirmed changes are not allowed.
Green Paradise Tours |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Green Paradise Tours, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Green Paradise Tours. Change fees will apply.
No ticket change for tickets on public holidays.
Ha Giang Limousine Bus |
Change time/date |
Fare Limousine Minibus Seat |
Permitted |
If you wish to change your booking with Ha Giang Limousine Bus, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Ha Linh Bus |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ha Linh Bus, once the booking has been confirmed changes are not allowed.
Ha Son Hai Van |
Change time/date |
Fare Bus Sleeper |
Permitted |
Fare Bus Cabin Sleeper |
Permitted |
If you wish to change your booking with Ha Son Hai Van, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Son Hai Van. Change fees will apply.
No ticket change for tickets on public holidays.
Ha Tuan |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ha Tuan, once the booking has been confirmed changes are not allowed.
Hai Au |
Change time/date |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Hai Au, once the booking has been confirmed changes are not allowed.
Hai Van |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Hai Van, once the booking has been confirmed changes are not allowed.
Havaz |
Change time/date |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with Havaz, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Havaz. Change fees will apply.
No ticket change for tickets on public holidays.
Hoa Mai |
Change time/date |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Hoa Mai, once the booking has been confirmed changes are not allowed.
Hoang Minh |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Hoang Minh, once the booking has been confirmed changes are not allowed.
Hoi An Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Hoi An Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Change fees will apply.
No ticket change for tickets on public holidays.
Hung Duc |
Change time/date |
Fare Bus Seat |
Permitted |
Fare Bus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
Fare Bus Sleeper |
Permitted |
Fare Bus Cabin Sleeper |
Permitted |
Fare Bus Cabin Sleeper |
Permitted |
If you wish to change your booking with Hung Duc, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Change fees will apply.
No ticket change for tickets on public holidays.
Hung Thanh |
Change time/date |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Hung Thanh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hung Thanh. Change fees will apply.
No ticket change for tickets on public holidays.
Huy Hoang |
Change time/date |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
In accordance with the policy of Huy Hoang, once the booking has been confirmed changes are not allowed.
Huyen Chau |
Change time/date |
Fare Sleeper |
Permitted |
If you wish to change your booking with Huyen Chau, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Huyen Chau. Change fees will apply.
No ticket change for tickets on public holidays.
Inter Bus Line |
Change time/date |
Fare Bus Sleeper |
Permitted with fees |
If you wish to change the travel date or departure time, please Contact Us. This option is available until 2 days before departure.
- 30% of the ticket fare + 25,000 VND per ticket if 2 to 4 days to departure
- No ticket change if less than 2 days to departure
Joyous Journey Express |
Change time/date |
Fare Premium Economy |
Permitted with fees |
Fare VIP |
Permitted with fees |
Fare Dream Seat |
Permitted with fees |
If you wish to change your booking with Joyous Journey Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Joyous Journey Express. Change fees will apply.
- 20% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.
No ticket change for tickets on public holidays.
Kampot Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Kampot Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Change fees will apply.
No ticket change for tickets on public holidays.
Khanh Hoan |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Khanh Hoan, once the booking has been confirmed changes are not allowed.
King of Bus |
Change time/date |
Fare Bus seat |
Not permitted |
Fare Bus sleeper |
Not permitted |
In accordance with the policy of King of Bus, once the booking has been confirmed changes are not allowed.
KKKL Express |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of KKKL Express, once the booking has been confirmed changes are not allowed.
Lac Hong Limousine |
Change time/date |
Fare Seat |
Not permitted |
Fare VIP Seat |
Not permitted |
Fare Front line seat |
Not permitted |
In accordance with the policy of Lac Hong Limousine, once the booking has been confirmed changes are not allowed.
Lao Cai Public Bus |
Change time/date |
Fare Minibus Seat |
Not permitted |
In accordance with the policy of Lao Cai Public Bus, once the booking has been confirmed changes are not allowed.
Lao-Thai International Bus |
Change time/date |
Fare Bus Seat |
Permitted |
If you wish to change your booking with Lao-Thai International Bus, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lao-Thai International Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Laos Public Bus |
Change time/date |
Fare Bus seat |
Permitted |
If you wish to change your booking with Laos Public Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Lien Hung |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Lien Hung, once the booking has been confirmed changes are not allowed.
Lignite Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Lignite Tour, once the booking has been confirmed changes are not allowed.
Loc Phat Limousine |
Change time/date |
Fare Limousine Van - Back Seat |
Not permitted |
Fare Limousine Van - Front Seat |
Not permitted |
Fare Limousine Van - Middle Seat |
Not permitted |
In accordance with the policy of Loc Phat Limousine, once the booking has been confirmed changes are not allowed.
Lotus Phibun Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Lotus Phibun Tour, once the booking has been confirmed changes are not allowed.
Mai Linh |
Change time/date |
Fare Bus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
Fare Bus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Mai Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mai Linh. Change fees will apply.
No ticket change for tickets on public holidays.
Malany Bus |
Change time/date |
Fare Bus seat |
Permitted |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Malany Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Maraliner |
Change time/date |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Maraliner, once the booking has been confirmed changes are not allowed.
Meanchey VIP Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Meanchey VIP Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Change fees will apply.
No ticket change for tickets on public holidays.
Mekong Express |
Change time/date |
Fare Bus seat |
Permitted |
Fare Whole van |
Permitted |
If you wish to change your booking with Mekong Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Mekong Express. Change fees will apply.
No ticket change for tickets on public holidays.
My Duyen |
Change time/date |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of My Duyen, once the booking has been confirmed changes are not allowed.
Nakhonchai Air |
Change time/date |
Fare Gold Class |
Not permitted |
Fare Silver class |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of Nakhonchai Air, once the booking has been confirmed changes are not allowed.
Naluang Station |
Change time/date |
Fare Bus seat |
Not permitted |
Fare Sleeper |
Not permitted |
In accordance with the policy of Naluang Station, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Nattakan Transportation |
Change time/date |
Fare Bus Seat |
Permitted |
If you wish to change your booking with Nattakan Transportation, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Change fees will apply.
No ticket change for tickets on public holidays.
Ngoc Anh |
Change time/date |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Ngoc Anh, once the booking has been confirmed changes are not allowed.
Ngoc Thuan |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ngoc Thuan, once the booking has been confirmed changes are not allowed.
Nguyen Kim Limousine |
Change time/date |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Nguyen Kim Limousine, once the booking has been confirmed changes are not allowed.
Ninh Binh Excursion Transport |
Change time/date |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with Ninh Binh Excursion Transport, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Change fees will apply.
No ticket change for tickets on public holidays.
Ninh Quynh |
Change time/date |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Ninh Quynh, once the booking has been confirmed changes are not allowed.
Orsuksa Tour |
Change time/date |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Orsuksa Tour, once the booking has been confirmed changes are not allowed.
Perdana Express |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of Perdana Express, once the booking has been confirmed changes are not allowed.
Phu Kradueng Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Phu Kradueng Tour, once the booking has been confirmed changes are not allowed.
Phuc Hai |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Minibus Seat |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Phuc Hai, once the booking has been confirmed changes are not allowed.
Phuc Xuyen |
Change time/date |
Fare Bus Sleeper |
Permitted |
Fare Minibus Seat |
Permitted |
Fare Bus Sleeper |
Permitted |
Fare Minibus Seat |
Permitted |
Fare Limousine Van Seat |
Permitted |
Fare Limousine Van Seat (back) |
Permitted |
Fare Limousine Van Seat (front) |
Permitted |
Fare Limousine Van Seat (middle) |
Permitted |
If you wish to change your booking with Phuc Xuyen, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phuc Xuyen. Change fees will apply.
No ticket change for tickets on public holidays.
Phuket Travel |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Phuket Travel, once the booking has been confirmed changes are not allowed.
Plusliner |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of Plusliner, once the booking has been confirmed changes are not allowed.
Porn Piriya Tour |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Porn Piriya Tour, once the booking has been confirmed changes are not allowed.
Prempracha |
Change time/date |
Fare Seat |
Not permitted |
Fare Front Seat VIP |
Not permitted |
Fare Minivan |
Not permitted |
In accordance with the policy of Prempracha, once the booking has been confirmed changes are not allowed.
Quang Hanh |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Quang Hanh, once the booking has been confirmed changes are not allowed.
Quang Nghi |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Seat |
Not permitted |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Seat |
Not permitted |
In accordance with the policy of Quang Nghi, once the booking has been confirmed changes are not allowed.
Quang Tuyen |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Bus Cabin Sleeper |
Not permitted |
Fare Limousine Minibus Seat |
Not permitted |
In accordance with the policy of Quang Tuyen, once the booking has been confirmed changes are not allowed.
Queen Cafe Bus |
Change time/date |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Queen Cafe Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Queen Cafe Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Quynh Thanh |
Change time/date |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Quynh Thanh, once the booking has been confirmed changes are not allowed.
Raja Ferry Port |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Raja Ferry Port, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Change fees will apply.
No ticket change for tickets on public holidays.
Rang Dong |
Change time/date |
Fare Seat |
Not permitted |
Fare Limousine Van Seat |
Not permitted |
Fare Promotion Seat |
Not permitted |
In accordance with the policy of Rang Dong, once the booking has been confirmed changes are not allowed.
Rithya Mondulkiri Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Rithya Mondulkiri Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Change fees will apply.
No ticket change for tickets on public holidays.
Sani Express |
Change time/date |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
Fare Limousine Van Seat (middle) |
Not permitted |
In accordance with the policy of Sani Express, once the booking has been confirmed changes are not allowed.
Sao Viet |
Change time/date |
Fare Bus Sleeper |
Permitted |
Fare Bus Cabin Lower (2 passengers) |
Permitted |
Fare Bus Cabin Upper (1 passenger) |
Permitted |
If you wish to change your booking with Sao Viet, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Sao Viet. Change fees will apply.
No ticket change for tickets on public holidays.
Sawasdee All Thai |
Change time/date |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Sawasdee All Thai, once the booking has been confirmed changes are not allowed.
Sawasdee Esan |
Change time/date |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Sawasdee Esan, once the booking has been confirmed changes are not allowed.
Sawasdee Surin |
Change time/date |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Sawasdee Surin, once the booking has been confirmed changes are not allowed.
Saysamon Transports |
Change time/date |
Fare Bus Sleeper |
Permitted |
If you wish to change your booking with Saysamon Transports, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Change fees will apply.
No ticket change for tickets on public holidays.
Sorya Transport |
Change time/date |
Fare Bus Seat |
Permitted |
If you wish to change your booking with Sorya Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Change fees will apply.
No ticket change for tickets on public holidays.
Starmart Express |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of Starmart Express, once the booking has been confirmed changes are not allowed.
Sun Bus |
Change time/date |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Sun Bus, once the booking has been confirmed changes are not allowed.
Super Nice Express |
Change time/date |
Fare Bus seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Super Nice Express, once the booking has been confirmed changes are not allowed.
Tara Tour and Travel |
Change time/date |
Fare Bus seat |
Not permitted |
Fare Minibus Seat |
Not permitted |
Fare Minivan Seat |
Not permitted |
In accordance with the policy of Tara Tour and Travel, once the booking has been confirmed changes are not allowed.
TCT Mondulkiri Express |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with TCT Mondulkiri Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Change fees will apply.
No ticket change for tickets on public holidays.
Thai Sriram |
Change time/date |
Fare Bus seat |
Permitted |
Fare VIP |
Permitted |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Thai Sriram, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Thai Sriram. Change fees will apply.
No ticket change for tickets on public holidays.
Thai-Lao International Bus |
Change time/date |
Fare Bus Seat |
Permitted |
Fare Bus sleeper |
Permitted |
If you wish to change your booking with Thai-Lao International Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Thang Vang |
Change time/date |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Thang Vang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thang Vang. Change fees will apply.
No ticket change for tickets on public holidays.
Thanh Buoi |
Change time/date |
Fare VIP Cabin Sleeper |
Not permitted |
Fare Seat |
Not permitted |
Fare Sleeper |
Not permitted |
Fare VIP Sleeper |
Not permitted |
In accordance with the policy of Thanh Buoi, once the booking has been confirmed changes are not allowed.
Thanh Ly |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Thanh Ly, once the booking has been confirmed changes are not allowed.
Thao Chau |
Change time/date |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Thao Chau, once the booking has been confirmed changes are not allowed.
The Anh |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Cabin |
Not permitted |
In accordance with the policy of The Anh, once the booking has been confirmed changes are not allowed.
Thien Thanh Limousine |
Change time/date |
Fare Limousine Bus Seat |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Thien Thanh Limousine, once the booking has been confirmed changes are not allowed.
Thinh Phat Limousine |
Change time/date |
Fare Limousine Minibus Seat |
Permitted with fees |
Fare Minibus Seat |
Permitted with fees |
If you wish to change your booking with Thinh Phat Limousine, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Thinh Phat Limousine. Change fees will apply.
- 10% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.
No ticket change for tickets on public holidays.
Thongly Bus |
Change time/date |
Fare Bus sleeper |
Permitted |
Fare Sleeper |
Permitted |
If you wish to change your booking with Thongly Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Change fees will apply.
No ticket change for tickets on public holidays.
Thu Ky |
Change time/date |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Thu Ky, once the booking has been confirmed changes are not allowed.
Tien Oanh |
Change time/date |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
Fare Limousine Bus Cabin |
Not permitted |
In accordance with the policy of Tien Oanh, once the booking has been confirmed changes are not allowed.
Transnasional |
Change time/date |
Fare Bus seat |
Not permitted |
In accordance with the policy of Transnasional, once the booking has been confirmed changes are not allowed.
Transtar |
Change time/date |
Fare Bus seat |
Not permitted |
Fare Vip bus seat |
Not permitted |
In accordance with the policy of Transtar, once the booking has been confirmed changes are not allowed.
Transtar Travel Pte LTD |
Change time/date |
Fare Bus seat TS1 |
Not permitted |
Fare Bus seat TS8 |
Not permitted |
In accordance with the policy of Transtar Travel Pte LTD, once the booking has been confirmed changes are not allowed.
Tri Nhan |
Change time/date |
Fare Bus Sleeper |
Permitted |
Fare Limousine Bus Sleeper |
Permitted |
If you wish to change your booking with Tri Nhan, please Contact Us. This option is available until 26 hours before departure, after that time please contact directly with Tri Nhan. Change fees will apply.
No ticket change for tickets on public holidays.
Triple T |
Change time/date |
Fare Minibus |
Permitted |
Fare Minivan |
Permitted |
If you wish to change your booking with Triple T, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Triple T. Change fees will apply.
No ticket change for tickets on public holidays.
Truly Ha Giang |
Change time/date |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with Truly Ha Giang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Change fees will apply.
No ticket change for tickets on public holidays.
Unititi |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Unititi, once the booking has been confirmed changes are not allowed.
Vie Limousine |
Change time/date |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
In accordance with the policy of Vie Limousine, once the booking has been confirmed changes are not allowed.
Virak Buntham |
Change time/date |
Fare Bus seat |
Permitted |
Fare Sleeper |
Permitted |
Fare Minibus Seat |
Permitted |
Fare Minivan Seat |
Permitted |
If you wish to change your booking with Virak Buntham, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Change fees will apply.
No ticket change for tickets on public holidays.
Xe Luxury |
Change time/date |
Fare SUV Seat |
Permitted |
Fare Limousine Van Seat |
Permitted |
If you wish to change your booking with Xe Luxury, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Xe Luxury. Change fees will apply.
No ticket change for tickets on public holidays.
Xuan Trang Limousine |
Change time/date |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Xuan Trang Limousine, once the booking has been confirmed changes are not allowed.
The following change terms apply to the ferry fares:
Andaman Wave Master |
Change time/date |
Fare Standard seat |
Permitted |
Fare 1st class seat |
Permitted |
Fare Premium seat |
Permitted |
If you wish to change your booking with Andaman Wave Master, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Andaman Wave Master. Change fees will apply.
No ticket change for tickets on public holidays.
Angkor Express Boat |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Angkor Express Boat, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Change fees will apply.
No ticket change for tickets on public holidays.
Batam Fast Ferry |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Batam Fast Ferry, once the booking has been confirmed changes are not allowed.
Bintan Resort Ferry |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Bintan Resort Ferry, once the booking has been confirmed changes are not allowed.
Boonsiri |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Boonsiri, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Boonsiri. Change fees will apply.
No ticket change for tickets on public holidays.
Buva Sea Cambodia |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Buva Sea Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Change fees will apply.
No ticket change for tickets on public holidays.
Cat Ba Island |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Cat Ba Island, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
CC Blue Sea |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with CC Blue Sea, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Change fees will apply.
No ticket change for tickets on public holidays.
CKSP |
Change time/date |
Fare Standard Seat |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of CKSP, once the booking has been confirmed changes are not allowed.
Cotai Water Jet |
Change time/date |
Fare Standard Seat |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of Cotai Water Jet, once the booking has been confirmed changes are not allowed.
Dee Travels Hatyai |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Dee Travels Hatyai, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Dee Travels Hatyai. Change fees will apply.
No ticket change for tickets on public holidays.
Greenlines DP |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Greenlines DP, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
GTVC Speed Boat |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with GTVC Speed Boat, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Change fees will apply.
No ticket change for tickets on public holidays.
Hang Chau Tourist |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Hang Chau Tourist, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Island SpeedFerry |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Island SpeedFerry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Change fees will apply.
No ticket change for tickets on public holidays.
Limbongan Maju |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Limbongan Maju, once the booking has been confirmed changes are not allowed.
Lomprayah |
Change time/date |
Fare Catamaran Seat |
Not permitted |
In accordance with the policy of Lomprayah, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Mandarin Cruises |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Mandarin Cruises, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Mandarin Cruises. Change fees will apply.
No ticket change for tickets on public holidays.
Ngoc Thanh Speed Ferry |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Ngoc Thanh Speed Ferry, once the booking has been confirmed changes are not allowed.
Phu Quoc Express |
Change time/date |
Fare Seat ECO |
Permitted with fees |
Fare Seat DELUXE |
Permitted with fees |
Fare Seat VIP |
Permitted with fees |
If you wish to change your booking with Phu Quoc Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Change fees will apply.
- 20% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.
No ticket change for tickets on public holidays.
Raja Ferry Port |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Raja Ferry Port, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Change fees will apply.
No ticket change for tickets on public holidays.
Raja Ferry Port |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Raja Ferry Port, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Change fees will apply.
No ticket change for tickets on public holidays.
Royal Passenger Liner |
Change time/date |
Fare Eco Seat |
Permitted |
Fare Business seat VIP |
Permitted |
If you wish to change your booking with Royal Passenger Liner, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Royal Passenger Liner. Change fees will apply.
No ticket change for tickets on public holidays.
Satun Pakbara |
Change time/date |
Fare Seat |
Permitted |
Fare Seat |
Permitted |
If you wish to change your booking with Satun Pakbara, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Satun Pakbara. Change fees will apply.
No ticket change for tickets on public holidays.
Seatran Discovery |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Seatran Discovery, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Seatran Discovery. Change fees will apply.
No ticket change for tickets on public holidays.
Speed Ferry Cambodia |
Change time/date |
Fare Seat |
Permitted |
If you wish to change your booking with Speed Ferry Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Change fees will apply.
No ticket change for tickets on public holidays.
Super Fast Ferry |
Change time/date |
Fare Seat |
Not permitted |
In accordance with the policy of Super Fast Ferry, once the booking has been confirmed changes are not allowed.
Superdong Speed Ferry |
Change time/date |
Fare Seat |
Permitted with fees |
If you wish to change your booking with Superdong Speed Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Superdong Speed Ferry. Change fees will apply.
- 30% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.
No ticket change for tickets on public holidays.
Tigerline Ferry |
Change time/date |
Fare Ferry seat |
Permitted |
If you wish to change your booking with Tigerline Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Change fees will apply.
No ticket change for tickets on public holidays.
Cancellations
In case you booked through our website, you may request a cancellation of your booking according to the following terms:
Missed check-in or failure to board within the required time will result in no refund. Cancellation after departure is not permitted.
Cancellation before departure is permitted according to the terms of the Passenger Carrier.
The following cancellation terms apply to the flight fares:
9 Air |
Cancellation before departure |
Fare 9AirBasic |
Permitted with fees |
Fare 9AirStandard |
Permitted with fees |
If you wish to cancel your booking with 9 Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of 9 Air.
Air Busan |
Cancellation before departure |
Fare Premium Economy |
Permitted with fees |
Fare Special Fare |
Permitted with fees |
Fare Super Special Fare |
Permitted with fees |
If you wish to cancel your booking with Air Busan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air Busan.
Air China |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Standard |
Permitted with fees |
Fare First Standard |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Air China, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air China. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air China.
Air Do |
Cancellation before departure |
Fare DO Value |
Permitted with fees |
If you wish to cancel your booking with Air Do, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Do. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air Do.
Air India |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Air India, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air India.
Air India Express |
Cancellation before departure |
Fare Premium Economy Flex |
Permitted with fees |
Fare Express Flex |
Permitted with fees |
Fare Express Value |
Permitted with fees |
If you wish to cancel your booking with Air India Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air India Express.
Air KBZ |
Cancellation before departure |
Fare Flexible Fare |
Permitted with fees |
Fare Best Fare |
Permitted with fees |
If you wish to cancel your booking with Air KBZ, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air KBZ. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air KBZ.
Air Macau |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Air Macau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air Macau.
Air New Zealand |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Air New Zealand, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air New Zealand.
Air Seoul |
Cancellation before departure |
Fare Regular Fare |
Permitted with fees |
Fare Discount Fare |
Permitted with fees |
Fare Special Fare |
Permitted with fees |
If you wish to cancel your booking with Air Seoul, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Air Seoul.
AirAsia |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of AirAsia, tickets are non-refundable.
For more information, please read the fare rules and policies of AirAsia.
AirAsia India |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of AirAsia India, tickets are non-refundable.
For more information, please read the fare rules and policies of AirAsia India.
AirSWIFT |
Cancellation before departure |
Fare Premium |
Permitted with fees |
Fare Value |
Not permitted |
Fare Basic |
Not permitted |
Fare Promo |
Not permitted |
If you wish to cancel your booking with AirSWIFT, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with AirSWIFT. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of AirSWIFT.
All Nippon Airways |
Cancellation before departure |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Full Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Value |
Permitted with fees |
Fare Super Value |
Not permitted |
If you wish to cancel your booking with All Nippon Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of All Nippon Airways.
Asiana Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
If you wish to cancel your booking with Asiana Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Asiana Airlines.
Bamboo Airways |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Smart |
Permitted with fees |
Fare Premium Flex |
Permitted with fees |
Fare Premium Smart |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy Smart |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Saver Max |
Not permitted |
Fare Bamboo Eco |
Not permitted |
If you wish to cancel your booking with Bamboo Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 12 hours before departure, after that time please contact directly with Bamboo Airways. Service fees will not be refunded. Cancellation fees will apply.
- 418000 + 40,000 VND per ticket if 12 hours or more to departure.
- No ticket refund if less than 12 hours to departure.
For more information, please read the fare rules and policies of Bamboo Airways.
Bangkok Airways |
Cancellation before departure |
Fare Blue Ribbon |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Freedom |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Promotion |
Not permitted |
If you wish to cancel your booking with Bangkok Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Bangkok Airways.
Batik Air |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Not permitted |
If you wish to cancel your booking with Batik Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Batik Air.
Beijing Capital Airlines |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
If you wish to cancel your booking with Beijing Capital Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Beijing Capital Airlines.
Biman Bangladesh Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Biman Bangladesh Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Biman Bangladesh Airlines.
Cambodia Airways |
Cancellation before departure |
Fare Economy Basic |
Permitted with fees |
Fare Economy Valued |
Not permitted |
If you wish to cancel your booking with Cambodia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Cambodia Airways.
Cambodia Angkor Air |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Promotion |
Not permitted |
Fare Low Budget |
Not permitted |
If you wish to cancel your booking with Cambodia Angkor Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Cambodia Angkor Air.
Cathay Pacific |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Business Saver |
Not permitted |
Fare First Class |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Cathay Pacific, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Cathay Pacific.
Cebgo |
Cancellation before departure |
Fare FLY |
Not permitted |
In accordance with the policy of Cebgo, tickets are non-refundable.
For more information, please read the fare rules and policies of Cebgo.
Cebu Pacific |
Cancellation before departure |
Fare FLY |
Not permitted |
In accordance with the policy of Cebu Pacific, tickets are non-refundable.
For more information, please read the fare rules and policies of Cebu Pacific.
Chengdu Airlines |
Cancellation before departure |
Fare Economy Saver |
Not permitted |
In accordance with the policy of Chengdu Airlines, tickets are non-refundable.
For more information, please read the fare rules and policies of Chengdu Airlines.
China Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Standard |
Permitted with fees |
Fare ECO Flex |
Permitted with fees |
Fare ECO Standard |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with China Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of China Airlines.
China Eastern Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Business Refundable |
Permitted with fees |
Fare Business Restricted |
Not permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Refundable |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with China Eastern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of China Eastern Airlines.
China Southern Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare First Class |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with China Southern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of China Southern Airlines.
China United Airlines |
Cancellation before departure |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with China United Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of China United Airlines.
Citilink |
Cancellation before departure |
Fare Economy Saver |
Not permitted |
In accordance with the policy of Citilink, tickets are non-refundable.
For more information, please read the fare rules and policies of Citilink.
Donghai Airlines |
Cancellation before departure |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Donghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Donghai Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Donghai Airlines.
Eastar Jet |
Cancellation before departure |
Fare Regular |
Permitted with fees |
Fare Discount |
Permitted with fees |
Fare Event |
Not permitted |
If you wish to cancel your booking with Eastar Jet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Eastar Jet.
Emirates |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Emirates, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Emirates. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Emirates.
Etihad Airways |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Classic |
Permitted with fees |
Fare Business Saver |
Not permitted |
Fare Economy Flex |
Permitted with fees |
Fare Economy Classic |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Etihad Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Etihad Airways.
Eva Air |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
If you wish to cancel your booking with Eva Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Eva Air.
Firefly |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Not permitted |
Fare Fly Basic |
Not permitted |
If you wish to cancel your booking with Firefly, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Firefly. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Firefly.
Fuji Dream Airlines |
Cancellation before departure |
Fare Value Fare |
Permitted with fees |
Fare Web Special |
Permitted with fees |
Fare Normal Fare |
Not permitted |
Fare Japan Dream Fare |
Not permitted |
If you wish to cancel your booking with Fuji Dream Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Fuji Dream Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Fuji Dream Airlines.
Garuda Indonesia |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Affordable |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
Fare Economy Promotion |
Not permitted |
Fare Economy Flexible |
Not permitted |
If you wish to cancel your booking with Garuda Indonesia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Garuda Indonesia.
GoAir |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare GoFlexi |
Permitted with fees |
Fare GoReturn |
Permitted with fees |
Fare GoSmart |
Permitted with fees |
If you wish to cancel your booking with GoAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with GoAir. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of GoAir.
Golden Myanmar Airlines |
Cancellation before departure |
Fare Economy (Foreigner) |
Permitted with fees |
If you wish to cancel your booking with Golden Myanmar Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Golden Myanmar Airlines.
Hainan Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex Saver |
Permitted with fees |
Fare Economy Basic |
Permitted with fees |
Fare Economy Saver |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
If you wish to cancel your booking with Hainan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Hainan Airlines.
Hebei Airlines |
Cancellation before departure |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Hebei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Hebei Airlines.
Himalaya Airlines |
Cancellation before departure |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Himalaya Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Himalaya Airlines.
Hong Kong Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare FlexiFly |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Refundable |
Permitted with fees |
If you wish to cancel your booking with Hong Kong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Hong Kong Airlines.
Hong Kong Express |
Cancellation before departure |
Fare U-Biz |
Permitted with fees |
Fare Fun |
Not permitted |
Fare Fun+ |
Not permitted |
If you wish to cancel your booking with Hong Kong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Hong Kong Express.
IndiGo |
Cancellation before departure |
Fare Flexi Plus |
Permitted with fees |
Fare Regular |
Permitted with fees |
Fare Lite |
Permitted with fees |
If you wish to cancel your booking with IndiGo, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of IndiGo.
Indonesia AirAsia |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of Indonesia AirAsia, tickets are non-refundable.
For more information, please read the fare rules and policies of Indonesia AirAsia.
Japan Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Normal Fare |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Japan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Japan Airlines.
Japan Transocean Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Japan Transocean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Transocean Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Japan Transocean Air.
JC International Airlines |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with JC International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of JC International Airlines.
Jeju Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Jeju Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Jeju Air.
Jetstar Airways |
Cancellation before departure |
Fare Business Max |
Permitted with fees |
Fare Business |
Not permitted |
Fare Economy Starter Plus |
Permitted with fees |
Fare Economy Starter |
Not permitted |
If you wish to cancel your booking with Jetstar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Jetstar Airways.
Jetstar Asia Airways |
Cancellation before departure |
Fare Business Max |
Permitted with fees |
Fare Business |
Not permitted |
Fare Economy Starter Plus |
Permitted with fees |
Fare Economy Starter |
Not permitted |
If you wish to cancel your booking with Jetstar Asia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Jetstar Asia Airways.
Jetstar Japan |
Cancellation before departure |
Fare Business Max |
Permitted with fees |
Fare Business |
Not permitted |
Fare Economy Starter Plus |
Permitted with fees |
Fare Economy Starter |
Not permitted |
If you wish to cancel your booking with Jetstar Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Jetstar Japan.
Jin Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Jin Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Jin Air.
Juneyao Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Juneyao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Juneyao Airlines.
Korean Air |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Prestige |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Korean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Korean Air.
Kunming Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare First Class |
Permitted with fees |
Fare Economy Premium |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Kunming Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Kunming Airlines.
Lanmei Airlines |
Cancellation before departure |
Fare Premium Economy |
Permitted with fees |
Fare Enjoyable Economy |
Permitted with fees |
Fare Extra Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Vacation |
Not permitted |
If you wish to cancel your booking with Lanmei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Lanmei Airlines.
Lao Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy Standard |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
Fare Economy Flexible |
Not permitted |
If you wish to cancel your booking with Lao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Lao Airlines.
Lion Air |
Cancellation before departure |
Fare Promo |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Lion Air.
Lucky Air |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Lucky Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Lucky Air.
Malaysia Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Smart |
Not permitted |
Fare Economy Flex |
Permitted with fees |
Fare Economy Smart |
Permitted with fees |
Fare Economy Promo |
Not permitted |
Fare Economy Refundable |
Permitted with fees |
Fare Economy Flexible |
Not permitted |
If you wish to cancel your booking with Malaysia Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Malaysia Airlines.
Maldivian |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
If you wish to cancel your booking with Maldivian, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Maldivian.
Malindo Air |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Business Flexi |
Permitted with fees |
Fare Business Saver |
Not permitted |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Value |
Permitted with fees |
Fare Economy Super Saver |
Not permitted |
If you wish to cancel your booking with Malindo Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malindo Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Malindo Air.
Mandarin Airlines |
Cancellation before departure |
Fare ECO Flex |
Permitted with fees |
Fare ECO Standard |
Permitted with fees |
Fare ECO Basic |
Permitted with fees |
If you wish to cancel your booking with Mandarin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Mandarin Airlines.
Mann Yadanarpon Airlines |
Cancellation before departure |
Fare Economy (Foreigner) |
Permitted with fees |
If you wish to cancel your booking with Mann Yadanarpon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.
MIAT Mongolian Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with MIAT Mongolian Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of MIAT Mongolian Airlines.
Myanmar Airways International |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Hot Deal |
Not permitted |
If you wish to cancel your booking with Myanmar Airways International, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Myanmar Airways International.
Myanmar National Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Myanmar National Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Myanmar National Airlines.
NAM Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with NAM Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of NAM Air.
Nepal Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Nepal Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Nepal Airlines.
Nok Air |
Cancellation before departure |
Fare Nok Max |
Not permitted |
Fare Nok Lite |
Not permitted |
In accordance with the policy of Nok Air, tickets are non-refundable.
For more information, please read the fare rules and policies of Nok Air.
Okay Airways |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Okay Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Okay Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Okay Airways.
Pakistan International Airlines |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
Fare Economy Semi Flex |
Not permitted |
If you wish to cancel your booking with Pakistan International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Pakistan International Airlines.
Pan Pacific Airlines |
Cancellation before departure |
Fare Economy Saver |
Not permitted |
In accordance with the policy of Pan Pacific Airlines, tickets are non-refundable.
For more information, please read the fare rules and policies of Pan Pacific Airlines.
Peach |
Cancellation before departure |
Fare Value Peach |
Permitted with fees |
Fare Simple Peach |
Not permitted |
If you wish to cancel your booking with Peach, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Peach. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Peach.
Philippine Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Value |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Supersaver |
Not permitted |
If you wish to cancel your booking with Philippine Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Philippine Airlines.
Philippines AirAsia |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of Philippines AirAsia, tickets are non-refundable.
For more information, please read the fare rules and policies of Philippines AirAsia.
Qantas |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare First Class |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Qantas, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qantas. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Qantas.
Qatar Airways |
Cancellation before departure |
Fare Business Flexi |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Business Promo |
Not permitted |
Fare First Flexi |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Not permitted |
If you wish to cancel your booking with Qatar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Qatar Airways.
Qingdao Airlines |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Qingdao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qingdao Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Qingdao Airlines.
Royal Brunei Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Value |
Permitted with fees |
If you wish to cancel your booking with Royal Brunei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Royal Brunei Airlines.
Scoot |
Cancellation before departure |
Fare ScootPlus |
Not permitted |
Fare ScootPlus |
Not permitted |
Fare FlyBag |
Not permitted |
Fare FLY |
Not permitted |
In accordance with the policy of Scoot, tickets are non-refundable.
For more information, please read the fare rules and policies of Scoot.
Shandong Airlines |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
Fare Economy Flexible |
Not permitted |
If you wish to cancel your booking with Shandong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Shandong Airlines.
Shanghai Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
If you wish to cancel your booking with Shanghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Shanghai Airlines.
Shenzhen Airlines |
Cancellation before departure |
Fare Economy Value |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Shenzhen Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Shenzhen Airlines.
Sichuan Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Sichuan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Sichuan Airlines.
Silk Air |
Cancellation before departure |
Fare Business Flexi |
Permitted with fees |
Fare Business Standard |
Permitted with fees |
Fare Business Lite |
Not permitted |
Fare Premium Economy Flexi |
Permitted with fees |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Standard |
Permitted with fees |
Fare Economy Lite |
Not permitted |
If you wish to cancel your booking with Silk Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Silk Air.
Singapore Airlines |
Cancellation before departure |
Fare Business Flexi |
Permitted with fees |
Fare Business Standard |
Permitted with fees |
Fare Business Lite |
Not permitted |
Fare First Class |
Permitted with fees |
Fare Premium Economy Flexi |
Permitted with fees |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Standard |
Permitted with fees |
Fare Economy Lite |
Not permitted |
If you wish to cancel your booking with Singapore Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Singapore Airlines.
SpiceJet |
Cancellation before departure |
Fare SpiceMax |
Permitted with fees |
Fare SpiceSaver |
Permitted with fees |
If you wish to cancel your booking with SpiceJet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of SpiceJet.
Spring Airlines |
Cancellation before departure |
Fare Spring Plus |
Permitted with fees |
Fare Spring Flexi |
Permitted with fees |
If you wish to cancel your booking with Spring Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Spring Airlines.
Spring Airlines Japan |
Cancellation before departure |
Fare Spring Plus |
Permitted with fees |
Fare Spring |
Permitted with fees |
If you wish to cancel your booking with Spring Airlines Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Spring Airlines Japan.
SriLankan Airlines |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with SriLankan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of SriLankan Airlines.
Sriwijaya Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Sriwijaya Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Sriwijaya Air.
T'way Air |
Cancellation before departure |
Fare Normal Fare |
Permitted with fees |
Fare Smart Fare |
Permitted with fees |
Fare Event Fare |
Not permitted |
If you wish to cancel your booking with T'way Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of T'way Air.
Thai AirAsia |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of Thai AirAsia, tickets are non-refundable.
For more information, please read the fare rules and policies of Thai AirAsia.
Thai AirAsia X |
Cancellation before departure |
Fare Low Fare |
Not permitted |
In accordance with the policy of Thai AirAsia X, tickets are non-refundable.
For more information, please read the fare rules and policies of Thai AirAsia X.
Thai Airways |
Cancellation before departure |
Fare Royal Silk Flexi |
Permitted with fees |
Fare Royal Silk Value |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Full Flex |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Refundable |
Permitted with fees |
Fare Economy Supersaver |
Not permitted |
If you wish to cancel your booking with Thai Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Thai Airways.
Thai Lion Air |
Cancellation before departure |
Fare Premium Economy |
Not permitted |
Fare Economy |
Permitted with fees |
Fare Economy Promo |
Not permitted |
If you wish to cancel your booking with Thai Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Thai Lion Air.
Thai Smile Airways |
Cancellation before departure |
Fare Premium Economy Plus |
Permitted with fees |
Fare Premium Economy |
Permitted with fees |
Fare Economy Flexi |
Permitted with fees |
Fare Economy Value |
Permitted with fees |
Fare Economy Saver |
Not permitted |
Fare Economy Restricted |
Not permitted |
Fare Economy Promo |
Not permitted |
If you wish to cancel your booking with Thai Smile Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Thai Smile Airways.
Thai VietJet Air |
Cancellation before departure |
Fare Skyboss |
Not permitted |
Fare Eco |
Not permitted |
Fare Promo |
Not permitted |
In accordance with the policy of Thai VietJet Air, tickets are non-refundable.
For more information, please read the fare rules and policies of Thai VietJet Air.
Tianjin Airlines |
Cancellation before departure |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Restricted |
Not permitted |
If you wish to cancel your booking with Tianjin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Tianjin Airlines.
Tigerair Australia |
Cancellation before departure |
Fare Tigerlight |
Not permitted |
In accordance with the policy of Tigerair Australia, tickets are non-refundable.
For more information, please read the fare rules and policies of Tigerair Australia.
Tigerair Taiwan |
Cancellation before departure |
Fare Tigerlight |
Not permitted |
In accordance with the policy of Tigerair Taiwan, tickets are non-refundable.
For more information, please read the fare rules and policies of Tigerair Taiwan.
Uni Air |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Uni Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Uni Air.
Urumqi Air |
Cancellation before departure |
Fare Economy |
Permitted with fees |
If you wish to cancel your booking with Urumqi Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Urumqi Air.
Vanilla Air |
Cancellation before departure |
Fare Inclusive |
Permitted with fees |
If you wish to cancel your booking with Vanilla Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Vanilla Air.
VietJet Air |
Cancellation before departure |
Fare Skyboss |
Not permitted |
Fare Eco |
Not permitted |
Fare Promo |
Not permitted |
Fare Deluxe |
Not permitted |
In accordance with the policy of VietJet Air, tickets are non-refundable.
For more information, please read the fare rules and policies of VietJet Air.
Vietnam Airlines |
Cancellation before departure |
Fare Business Flex |
Permitted with fees |
Fare Business Classic |
Permitted with fees |
Fare Premium Economy Flex |
Permitted with fees |
Fare Premium Economy Standard |
Permitted with fees |
Fare Economy Lite |
Not permitted |
Fare Economy Flex |
Permitted with fees |
Fare Economy Classic |
Permitted with fees |
Fare Economy Super Lite |
Not permitted |
If you wish to cancel your booking with Vietnam Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Vietnam Airlines.
Virgin Australia |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Business Saver |
Permitted with fees |
Fare Freedom |
Permitted with fees |
Fare Elevate |
Permitted with fees |
Fare Gateaway |
Not permitted |
If you wish to cancel your booking with Virgin Australia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of Virgin Australia.
West Air |
Cancellation before departure |
Fare Basic |
Not permitted |
In accordance with the policy of West Air, tickets are non-refundable.
For more information, please read the fare rules and policies of West Air.
XiamenAir |
Cancellation before departure |
Fare Business |
Permitted with fees |
Fare Economy Flex |
Permitted with fees |
Fare Economy |
Permitted with fees |
Fare Economy Refundable |
Permitted with fees |
If you wish to cancel your booking with XiamenAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Service fees will not be refunded. Cancellation fees will apply.
For more information, please read the fare rules and policies of XiamenAir.
The following cancellation terms apply to the train fares:
Chapa Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
Fare Sleeper 4-Berth (Superior) |
Permitted with fees |
If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 8 to 11 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 to 8 days to departure
- 70% of the ticket fare + 50,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday
China Railway |
Cancellation before departure |
Fare Soft Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with China Railway. Service fees will not be refunded. Cancellation fees will apply.
- 33% + 10 CNY per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
China Railway |
Cancellation before departure |
Fare Soft Sleeper 4-Berth |
Not permitted |
For the route Nanning-Hanoi:
- No ticket refund.
China Railway |
Cancellation before departure |
Fare Business class Seat |
Permitted with fees |
Fare Premier class Seat |
Permitted with fees |
Fare First class Seat |
Permitted with fees |
Fare Soft Sleeper 4-Berth |
Permitted with fees |
Fare Second class Seat |
Permitted with fees |
Fare Soft Sleeper 4-Berth |
Permitted with fees |
Fare Deluxe Soft Sleeper 2-Berth |
Permitted with fees |
Fare Hard Sleeper 6-Berth |
Permitted with fees |
Fare Supplementary seat |
Permitted with fees |
Fare No seat |
Permitted with fees |
Fare Hard seat |
Permitted with fees |
Fare Soft seat |
Permitted with fees |
If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays.
No ticket refund if the ticket has already been collected at the station or authorized ticket office.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
For the route Hanoi-Nanning:
- 33% of the ticket fare + 50,000 VND per ticket if the ticket has been issued.
- No ticket refund if less than 3 days to departure.
For the route Guangzhou-Shenzhen-Hongkong:
- 5% of the ticket fare + 20 CNY per ticket if the ticket has been issued.
- 30% of the ticket fare + 20 CNY per ticket if 2 to 15 days to departure.
- 50% of the ticket fare + 20 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.
For any other route:
- 20 CNY per ticket if the ticked has been issued.
- 5% of the ticket fare + 20 CNY per ticket if 2 to 15 days to departure.
- 10% of the ticket fare + 20 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.
Fanxipan Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Fanxipan Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 50,000 VND per ticket if 3 to 6 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday
JR |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
JR Central |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR Central, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
JR East |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR East, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
JR Hokkaido |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR Hokkaido, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
JR Kyushu |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR Kyushu, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
JR West |
Cancellation before departure |
Fare Reserved seat (Green car) |
Permitted with fees |
Fare Reserved seat (Ordinary car) |
Permitted with fees |
Fare Non-reserved seat |
Permitted with fees |
If you wish to cancel your booking with JR West, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 320 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.
King Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with King Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 30% of the ticket fare + 50,000 VND per ticket if 6 to 8 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 to 5 days to departure
- No ticket refund if less than 4 days to departure or departure on public holiday
KTM Berhad |
Cancellation before departure |
Fare Second class Sleeper |
Not permitted |
Fare Second class Seat |
Not permitted |
Fare Seat |
Not permitted |
Fare Business Seat |
Not permitted |
Fare Premier class Seat |
Not permitted |
In accordance with the policy of KTM Berhad, tickets are non-refundable.
Laman Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Laman Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 14 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 10% of the ticket fare + 50,000 VND per ticket if more than 21 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 14 to 21 days to departure
- No ticket refund if less than 14 days to departure or departure on public holiday
Lotus Train |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 10% of the ticket fare + 50,000 VND per ticket if 20 to 29 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 10 to 19 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 5 to 9 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- No ticket refund if less than 4 days to departure.
MTR |
Cancellation before departure |
Fare First Class Seat |
Permitted with fees |
Fare Premier class Seat |
Permitted with fees |
If you wish to cancel your booking with MTR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure, except in public holidays.
No ticket refund if the ticket has already been changed at the station or authorized ticket office.
Service fees will not be refunded. Cancellation fees will apply.
Refund amount is subject to the railway authority.
- 50 HKD per ticket if more than 15 days to departure.
- 30% of the ticket fare + 40 HKD per ticket if 4 to 14 days to departure.
- Subject to availability if less than 4 days to departure.
- No ticket refund if less than 30 hours to departure.
New Livitrans Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with New Livitrans Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- 70% of the ticket fare + 50,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 days to departure or departure on public holiday
Orient Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Orient Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 10% per ticket + 50,000 VND per ticket if 6 to 8 days to departure
- 20% per ticket + 50,000 VND per ticket if 4 to 5 days to departure
- 30% per ticket + 50,000 VND per ticket if 3 days to departure
- 50% per ticket + 50,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday
Royal Railway |
Cancellation before departure |
Fare Soft seat |
Not permitted |
In accordance with the policy of Royal Railway, tickets are non-refundable.
Sapaly Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Sapaly Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 9 to 11 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 7 to 8 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 5 to 6 days to departure
- 80% of the ticket fare + 50,000 VND per ticket if 3 to 4 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday
SRT |
Cancellation before departure |
Fare First class Berth (A/C) |
Permitted with fees |
Fare First class Berth (A/C) |
Permitted with fees |
Fare Second class Berth |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Seat |
Permitted with fees |
Fare Second class Seat (A/C) |
Permitted with fees |
Fare Third class Seat |
Permitted with fees |
Fare First class Berth (A/C) |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Seat |
Permitted with fees |
Fare Second class Seat (A/C) |
Permitted with fees |
Fare Third class Seat |
Permitted with fees |
Fare Second class Berth |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Seat |
Permitted with fees |
Fare Third class Seat |
Permitted with fees |
Fare First class Berth (A/C) |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Seat |
Permitted with fees |
Fare Second class Seat (A/C) |
Permitted with fees |
Fare Third class Seat |
Permitted with fees |
Fare First class Berth (A/C) |
Permitted with fees |
Fare Second class Berth (A/C) |
Permitted with fees |
Fare Second class Seat (A/C) |
Permitted with fees |
If you wish to cancel your booking with State Railway of Thailand, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 20% of fare (or at least 20 THB) + 40/30/20 THB + 100 THB per ticket if more than 4 days before departure
- 50% of fare (or at least 20 THB) + 40/30/20 THB + 100 THB per ticket if 1 to 4 days before departure
- No ticket refund if less than 1 day to departure.
Taiwan High Speed Rail |
Cancellation before departure |
Fare One-Way Ticket |
Permitted with fees |
Fare 3-Day THSR Pass |
Permitted with fees |
Fare 2-Day Flexible THSR Pass |
Permitted with fees |
Fare 5-Day Standard THSR/TRA Pass |
Permitted with fees |
Fare 5-Day Premium THSR/TRA Pass |
Permitted with fees |
If you wish to cancel your booking with Taiwan High Speed Rail, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 0 hours before departure, after that time please contact directly with Taiwan High Speed Rail. Service fees will not be refunded. Cancellation fees will apply.
- 50 TWD + 30 TWD per ticket if 0 hours or more to departure.
- No ticket refund if less than 0 hours to departure.
No ticket refund for tickets on public holidays.
Victoria Express |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Victoria Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 8 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 50,000 VND per ticket if 8 to 15 days to departure
- No ticket refund if less than 8 days to departure
Vietnam Railways |
Cancellation before departure |
Fare Sleeper 4-Berth |
Permitted with fees |
Fare Sleeper 6-Berth |
Permitted with fees |
Fare Soft seat |
Permitted with fees |
Fare Hard seat |
Permitted with fees |
Fare Supplementary seat |
Permitted with fees |
Fare No seat |
Permitted with fees |
If you wish to cancel your booking at the railway station, please present the e-ticket along with your passport at the counter and claim your refund in cash. This option is available until 4 hours before departure, except in public holidays which is available 24 hours before departure.
Service fees will not be refunded. Cancellation fees will apply.
- For standard tickets, 20% of the ticket fare
- For the route Hanoi - Lao Cai and tickets on public holidays, 50% of the ticket fare
- For promotion tickets, the amount is subject to the railway authority
If you wish to cancel your booking online, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays.
Service fees will not be refunded. Cancellation fees will apply.
- For standard tickets, 20% of the ticket fare + 25,000 VND per ticket
- For the route Hanoi - Lao Cai and tickets on public holidays, 50% of the ticket fare + 25,000 VND per ticket
- For promotion tickets, the amount is subject to the railway authority + 25,000 VND per ticket
Violette Trains |
Cancellation before departure |
Fare Sleeper 2-Berth |
Permitted with fees |
Fare Sleeper 4-Berth |
Permitted with fees |
If you wish to cancel your booking with Violette Trains, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 10% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 day to departure or departure on public holiday
The following cancellation terms apply to the bus fares:
3S Limo |
Cancellation before departure |
Fare Limousine Bus Seat |
Permitted with fees |
If you wish to cancel your booking with 3S Limo, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 48 hours before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 20% of the ticket fare + 25,000 VND per ticket if 72 hours to departure
- 50% of the ticket fare + 25,000 VND per ticket if 48 hours to 71 hours to departure
- No refund if less than 48 hours before departure or departure on public holiday
407 Pattana |
Cancellation before departure |
Fare Express |
Not permitted |
In accordance with the policy of 407 Pattana, tickets are non-refundable.
966800 |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of 966800, tickets are non-refundable.
Aerobus |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Aerobus, tickets are non-refundable.
Air Muang Loei |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Air Muang Loei, tickets are non-refundable.
Air Ubon |
Cancellation before departure |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Air Ubon, tickets are non-refundable.
Air Udon |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Air Udon, tickets are non-refundable.
Alisan Coach |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Alisan Coach, tickets are non-refundable.
An Binh |
Cancellation before departure |
Fare Minivan Seat |
Not permitted |
In accordance with the policy of An Binh, tickets are non-refundable.
An Phu |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with An Phu, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with An Phu. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Asia Van Transfer |
Cancellation before departure |
Fare Minivan Seat |
Not permitted |
In accordance with the policy of Asia Van Transfer, tickets are non-refundable.
Bangkok Busline |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Bangkok Busline, tickets are non-refundable.
Bao Khang Limousine |
Cancellation before departure |
Fare Limousine Bus Seat |
Not permitted |
In accordance with the policy of Bao Khang Limousine, tickets are non-refundable.
Bayon VIP |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Bayon VIP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Bell Travel Service |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Bell Travel Service, tickets are non-refundable.
Billion Stars |
Cancellation before departure |
Fare Seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Billion Stars, tickets are non-refundable.
Binh Minh Limousine |
Cancellation before departure |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Binh Minh Limousine, tickets are non-refundable.
Bokor Transport |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Bokor Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Budsarakam Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Budsarakam Tour, tickets are non-refundable.
Bus Express |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Bus Express, tickets are non-refundable.
Cambodia Post VIP Van |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Cambodia Post VIP Van, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Cat Ba Express |
Cancellation before departure |
Fare Minibus Seat |
Permitted with fees |
If you wish to cancel your booking with Cat Ba Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Service fees will not be refunded. Cancellation fees will apply.
- 50% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Cau Me |
Cancellation before departure |
Fare Minibus Seat |
Not permitted |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Cau Me, tickets are non-refundable.
Champasak Bus |
Cancellation before departure |
Fare Sleeper |
Not permitted |
In accordance with the policy of Champasak Bus, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.
Chanapai Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Chanapai Tour, tickets are non-refundable.
Chitpasong Bus |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare Sleeper |
Permitted with fees |
If you wish to cancel your booking with Chitpasong Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
CTT Transportation |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with CTT Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Cuong Lan |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Cuong Lan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cuong Lan. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Daiichi Travel |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
If you wish to cancel your booking with Daiichi Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Daiichi Travel. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.
No ticket refund for tickets on public holidays.
Dee Travels Hatyai |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Dee Travels Hatyai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Dee Travels Hatyai. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Duong Hong |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Duong Hong, tickets are non-refundable.
Duy Long |
Cancellation before departure |
Fare Sleeper |
Permitted with fees |
If you wish to cancel your booking with Duy Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Eco Sapa |
Cancellation before departure |
Fare Limousine Van Seat (middle) |
Permitted with fees |
Fare Limousine Van Seat (back) |
Permitted with fees |
Fare Limousine Van Seat (front) |
Permitted with fees |
If you wish to cancel your booking with Eco Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Eco Sapa. Service fees will not be refunded. Cancellation fees will apply.
- 50% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Ekareach Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Ekareach Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Emerald Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Emerald Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Esan Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Esan Tour, tickets are non-refundable.
Express Ha Giang |
Cancellation before departure |
Fare Bus Cabin Sleeper |
Permitted with fees |
If you wish to cancel your booking with Express Ha Giang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Express Ha Giang. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Futa Bus |
Cancellation before departure |
Fare Bus Seat |
Not permitted |
Fare Bus Sleeper |
Not permitted |
Fare Bus Sleeper VIP |
Not permitted |
In accordance with the policy of Futa Bus, tickets are non-refundable.
G5Car |
Cancellation before departure |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with G5Car, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with G5Car. Service fees will not be refunded. Cancellation fees will apply.
Giant Ibis |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare Sleeper |
Not permitted |
In accordance with the policy of Giant Ibis, tickets are non-refundable.
Good Morning Cat Ba |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
If you wish to cancel your booking with Good Morning Cat Ba, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Good Morning Cat Ba. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.
No ticket refund for tickets on public holidays.
Green Bus |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP |
Not permitted |
Fare Back Seat |
Not permitted |
Fare Front Seat |
Not permitted |
In accordance with the policy of Green Bus, tickets are non-refundable.
Green Limousine |
Cancellation before departure |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (middle) |
Not permitted |
In accordance with the policy of Green Limousine, tickets are non-refundable.
Green Paradise Tours |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Green Paradise Tours, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.
Ha Giang Limousine Bus |
Cancellation before departure |
Fare Limousine Minibus Seat |
Permitted with fees |
If you wish to cancel your booking with Ha Giang Limousine Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.
No ticket refund for tickets on public holidays.
Ha Linh Bus |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ha Linh Bus, tickets are non-refundable.
Ha Son Hai Van |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
Fare Bus Cabin Sleeper |
Permitted with fees |
If you wish to cancel your booking with Ha Son Hai Van, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 10% of the ticket fare + 25,000 VND per ticket if 24 hours to departure
- No ticket refund if less than 24 hours to departure
Ha Tuan |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ha Tuan, tickets are non-refundable.
Hai Au |
Cancellation before departure |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Hai Au, tickets are non-refundable.
Hai Van |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Hai Van, tickets are non-refundable.
Havaz |
Cancellation before departure |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with Havaz, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Havaz. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.
No ticket refund for tickets on public holidays.
Hoa Mai |
Cancellation before departure |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Hoa Mai, tickets are non-refundable.
Hoang Minh |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Hoang Minh, tickets are non-refundable.
Hoi An Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Hoi An Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Hung Duc |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
Fare Bus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Bus Cabin Sleeper |
Permitted with fees |
Fare Bus Cabin Sleeper |
Permitted with fees |
If you wish to cancel your booking with Hung Duc, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Hung Thanh |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Hung Thanh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24hrs before departure. Service fees will not be refunded. Cancellation fees will apply.
- For standard tickets, 10% of the ticket fare + 25,000 VND per ticket
- For tickets on public holidays, 30% of the ticket fare + 25,000 VND per ticket
Huy Hoang |
Cancellation before departure |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
In accordance with the policy of Huy Hoang, tickets are non-refundable.
Huyen Chau |
Cancellation before departure |
Fare Sleeper |
Permitted with fees |
If you wish to cancel your booking with Huyen Chau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Huyen Chau. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Inter Bus Line |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Inter Bus Lines, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 25,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure
Joyous Journey Express |
Cancellation before departure |
Fare Premium Economy |
Not permitted |
Fare VIP |
Not permitted |
Fare Dream Seat |
Not permitted |
In accordance with the policy of Joyous Journey Express, tickets are non-refundable.
Kampot Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Kampot Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Khanh Hoan |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Khanh Hoan, tickets are non-refundable.
King of Bus |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare Bus sleeper |
Not permitted |
In accordance with the policy of King of Bus, tickets are non-refundable.
KKKL Express |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of KKKL Express, tickets are non-refundable.
Lac Hong Limousine |
Cancellation before departure |
Fare Seat |
Not permitted |
Fare VIP Seat |
Not permitted |
Fare Front line seat |
Not permitted |
In accordance with the policy of Lac Hong Limousine, tickets are non-refundable.
Lao Cai Public Bus |
Cancellation before departure |
Fare Minibus Seat |
Not permitted |
In accordance with the policy of Lao Cai Public Bus, tickets are non-refundable.
Lao-Thai International Bus |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
If you wish to cancel your booking with Lao-Thai International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lao-Thai International Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Laos Public Bus |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
If you wish to cancel your booking with Laos Public Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Lien Hung |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Lien Hung, tickets are non-refundable.
Lignite Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Lignite Tour, tickets are non-refundable.
Loc Phat Limousine |
Cancellation before departure |
Fare Limousine Van - Back Seat |
Not permitted |
Fare Limousine Van - Front Seat |
Not permitted |
Fare Limousine Van - Middle Seat |
Not permitted |
In accordance with the policy of Loc Phat Limousine, tickets are non-refundable.
Lotus Phibun Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Lotus Phibun Tour, tickets are non-refundable.
Mai Linh |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Bus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Mai Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 15% + 25,000 VND per ticket if cancel before 24 hours to departure
- No refund if less than 24 hours before departure or departure on public holiday
Malany Bus |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Malany Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Maraliner |
Cancellation before departure |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Maraliner, tickets are non-refundable.
Meanchey VIP Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Meanchey VIP Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Mekong Express |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare Whole van |
Permitted with fees |
If you wish to cancel your booking with Mekong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Mekong Express. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
My Duyen |
Cancellation before departure |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of My Duyen, tickets are non-refundable.
Nakhonchai Air |
Cancellation before departure |
Fare Gold Class |
Not permitted |
Fare Silver class |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of Nakhonchai Air, tickets are non-refundable.
Naluang Station |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare Sleeper |
Permitted with fees |
If you wish to cancel your booking with Naluang Station, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Naluang Station. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Nattakan Transportation |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
If you wish to cancel your booking with Nattakan Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Ngoc Anh |
Cancellation before departure |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Ngoc Anh, tickets are non-refundable.
Ngoc Thuan |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Ngoc Thuan, tickets are non-refundable.
Nguyen Kim Limousine |
Cancellation before departure |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Nguyen Kim Limousine, tickets are non-refundable.
Ninh Binh Excursion Transport |
Cancellation before departure |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with Ninh Binh Excursion Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Ninh Quynh |
Cancellation before departure |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Ninh Quynh, tickets are non-refundable.
Orsuksa Tour |
Cancellation before departure |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Orsuksa Tour, tickets are non-refundable.
Perdana Express |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Perdana Express, tickets are non-refundable.
Phu Kradueng Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Phu Kradueng Tour, tickets are non-refundable.
Phuc Hai |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Minibus Seat |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Phuc Hai, tickets are non-refundable.
Phuc Xuyen |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
Fare Minibus Seat |
Permitted with fees |
Fare Bus Sleeper |
Permitted with fees |
Fare Minibus Seat |
Permitted with fees |
Fare Limousine Van Seat |
Permitted with fees |
Fare Limousine Van Seat (back) |
Permitted with fees |
Fare Limousine Van Seat (front) |
Permitted with fees |
Fare Limousine Van Seat (middle) |
Permitted with fees |
If you wish to cancel your booking with Phuc Xuyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phuc Xuyen. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Phuket Travel |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Phuket Travel, tickets are non-refundable.
Plusliner |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Plusliner, tickets are non-refundable.
Porn Piriya Tour |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Porn Piriya Tour, tickets are non-refundable.
Prempracha |
Cancellation before departure |
Fare Seat |
Not permitted |
Fare Front Seat VIP |
Not permitted |
Fare Minivan |
Not permitted |
In accordance with the policy of Prempracha, tickets are non-refundable.
Quang Hanh |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Quang Hanh, tickets are non-refundable.
Quang Nghi |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Seat |
Not permitted |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Seat |
Not permitted |
In accordance with the policy of Quang Nghi, tickets are non-refundable.
Quang Tuyen |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Bus Cabin Sleeper |
Not permitted |
Fare Limousine Minibus Seat |
Not permitted |
In accordance with the policy of Quang Tuyen, tickets are non-refundable.
Queen Cafe Bus |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Queen Cafe Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Queen Cafe Bus. Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Quynh Thanh |
Cancellation before departure |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Quynh Thanh, tickets are non-refundable.
Raja Ferry Port |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Raja Ferry Port, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Rang Dong |
Cancellation before departure |
Fare Seat |
Not permitted |
Fare Limousine Van Seat |
Not permitted |
Fare Promotion Seat |
Not permitted |
In accordance with the policy of Rang Dong, tickets are non-refundable.
Rithya Mondulkiri Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Rithya Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Sani Express |
Cancellation before departure |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
Fare Limousine Van Seat (middle) |
Not permitted |
In accordance with the policy of Sani Express, tickets are non-refundable.
Sao Viet |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
Fare Bus Cabin Lower (2 passengers) |
Permitted with fees |
Fare Bus Cabin Upper (1 passenger) |
Permitted with fees |
If you wish to cancel your booking with Sao Viet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Sao Viet. Service fees will not be refunded. Cancellation fees will apply.
- 10% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Sawasdee All Thai |
Cancellation before departure |
Fare Express |
Not permitted |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Sawasdee All Thai, tickets are non-refundable.
Sawasdee Esan |
Cancellation before departure |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Sawasdee Esan, tickets are non-refundable.
Sawasdee Surin |
Cancellation before departure |
Fare VIP 32 |
Not permitted |
In accordance with the policy of Sawasdee Surin, tickets are non-refundable.
Saysamon Transports |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Saysamon Transports, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Sorya Transport |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
If you wish to cancel your booking with Sorya Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Starmart Express |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Starmart Express, tickets are non-refundable.
Sun Bus |
Cancellation before departure |
Fare VIP 32 |
Not permitted |
Fare VIP 24 |
Not permitted |
In accordance with the policy of Sun Bus, tickets are non-refundable.
Super Nice Express |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare VIP |
Not permitted |
In accordance with the policy of Super Nice Express, tickets are non-refundable.
Tara Tour and Travel |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare Minibus Seat |
Not permitted |
Fare Minivan Seat |
Not permitted |
In accordance with the policy of Tara Tour and Travel, tickets are non-refundable.
TCT Mondulkiri Express |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with TCT Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Thai Sriram |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare VIP |
Permitted with fees |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Thai Sriram, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Thai Sriram. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Thai-Lao International Bus |
Cancellation before departure |
Fare Bus Seat |
Permitted with fees |
Fare Bus sleeper |
Permitted with fees |
If you wish to cancel your booking with Thai-Lao International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Thang Vang |
Cancellation before departure |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Thang Vang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thang Vang. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Thanh Buoi |
Cancellation before departure |
Fare VIP Cabin Sleeper |
Not permitted |
Fare Seat |
Not permitted |
Fare Sleeper |
Not permitted |
Fare VIP Sleeper |
Not permitted |
In accordance with the policy of Thanh Buoi, tickets are non-refundable.
Thanh Ly |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Thanh Ly, tickets are non-refundable.
Thao Chau |
Cancellation before departure |
Fare Bus Seat |
Not permitted |
In accordance with the policy of Thao Chau, tickets are non-refundable.
The Anh |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Cabin |
Not permitted |
In accordance with the policy of The Anh, tickets are non-refundable.
Thien Thanh Limousine |
Cancellation before departure |
Fare Limousine Bus Seat |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
In accordance with the policy of Thien Thanh Limousine, tickets are non-refundable.
Thinh Phat Limousine |
Cancellation before departure |
Fare Limousine Minibus Seat |
Permitted with fees |
Fare Minibus Seat |
Permitted with fees |
If you wish to cancel your booking with Thinh Phat Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Thinh Phat Limousine. Service fees will not be refunded. Cancellation fees will apply.
- 10% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Thongly Bus |
Cancellation before departure |
Fare Bus sleeper |
Permitted with fees |
Fare Sleeper |
Permitted with fees |
If you wish to cancel your booking with Thongly Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Service fees will not be refunded. Cancellation fees will apply.
- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Thu Ky |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
In accordance with the policy of Thu Ky, tickets are non-refundable.
Tien Oanh |
Cancellation before departure |
Fare Bus Sleeper |
Not permitted |
Fare Limousine Bus Sleeper |
Not permitted |
Fare Limousine Bus Cabin |
Not permitted |
In accordance with the policy of Tien Oanh, tickets are non-refundable.
Transnasional |
Cancellation before departure |
Fare Bus seat |
Not permitted |
In accordance with the policy of Transnasional, tickets are non-refundable.
Transtar |
Cancellation before departure |
Fare Bus seat |
Not permitted |
Fare Vip bus seat |
Not permitted |
In accordance with the policy of Transtar, tickets are non-refundable.
Transtar Travel Pte LTD |
Cancellation before departure |
Fare Bus seat TS1 |
Not permitted |
Fare Bus seat TS8 |
Not permitted |
In accordance with the policy of Transtar Travel Pte LTD, tickets are non-refundable.
Tri Nhan |
Cancellation before departure |
Fare Bus Sleeper |
Permitted with fees |
Fare Limousine Bus Sleeper |
Permitted with fees |
If you wish to cancel your booking with Tri Nhan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 26 hours before departure, after that time please contact directly with Tri Nhan. Service fees will not be refunded. Cancellation fees will apply.
Triple T |
Cancellation before departure |
Fare Minibus |
Permitted with fees |
Fare Minivan |
Permitted with fees |
If you wish to cancel your booking with Triple T, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Triple T. Service fees will not be refunded. Cancellation fees will apply.
- 10% + 30 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Truly Ha Giang |
Cancellation before departure |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with Truly Ha Giang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Unititi |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Unititi, tickets are non-refundable.
Vie Limousine |
Cancellation before departure |
Fare Limousine Van Seat (back) |
Not permitted |
Fare Limousine Van Seat (front) |
Not permitted |
In accordance with the policy of Vie Limousine, tickets are non-refundable.
Virak Buntham |
Cancellation before departure |
Fare Bus seat |
Permitted with fees |
Fare Sleeper |
Permitted with fees |
Fare Minibus Seat |
Permitted with fees |
Fare Minivan Seat |
Permitted with fees |
If you wish to cancel your booking with Virak Buntham, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Service fees will not be refunded. Cancellation fees will apply.
- 0% + 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Xe Luxury |
Cancellation before departure |
Fare SUV Seat |
Permitted with fees |
Fare Limousine Van Seat |
Permitted with fees |
If you wish to cancel your booking with Xe Luxury, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Xe Luxury. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Xuan Trang Limousine |
Cancellation before departure |
Fare Limousine Van Seat |
Not permitted |
In accordance with the policy of Xuan Trang Limousine, tickets are non-refundable.
The following cancellation terms apply to the ferry fares:
Andaman Wave Master |
Cancellation before departure |
Fare Standard seat |
Permitted with fees |
Fare 1st class seat |
Permitted with fees |
Fare Premium seat |
Permitted with fees |
If you wish to cancel your booking with Andaman Wave Master, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Andaman Wave Master. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Angkor Express Boat |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Angkor Express Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Batam Fast Ferry |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Batam Fast Ferry, tickets are non-refundable.
Bintan Resort Ferry |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Bintan Resort Ferry, tickets are non-refundable.
Boonsiri |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Boonsiri, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Boonsiri. Service fees will not be refunded. Cancellation fees will apply.
Buva Sea Cambodia |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Buva Sea Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Service fees will not be refunded. Cancellation fees will apply.
- 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Cat Ba Island |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure. Cancellation after that time or after departure is not permitted. Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if the ticket has been issued
- 50% per ticket + 25,000 VND per ticket if 2 to 8 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday
CC Blue Sea |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with CC Blue Sea, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Service fees will not be refunded. Cancellation fees will apply.
- 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
CKSP |
Cancellation before departure |
Fare Standard Seat |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of CKSP, tickets are non-refundable.
Cotai Water Jet |
Cancellation before departure |
Fare Standard Seat |
Not permitted |
Fare First Class |
Not permitted |
In accordance with the policy of Cotai Water Jet, tickets are non-refundable.
Dee Travels Hatyai |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Dee Travels Hatyai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Dee Travels Hatyai. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Greenlines DP |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Greenlines DP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Greenlines DP. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.
No ticket refund for tickets on public holidays.
GTVC Speed Boat |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with GTVC Speed Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Service fees will not be refunded. Cancellation fees will apply.
- 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Hang Chau Tourist |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Hang Chau Tourist, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 25,000 VND per ticket if 3 to 8 days to departure
- No ticket refund if less than 3 days to departure
Island SpeedFerry |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Island SpeedFerry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Service fees will not be refunded. Cancellation fees will apply.
- 1.0 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Limbongan Maju |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Limbongan Maju, tickets are non-refundable.
Lomprayah |
Cancellation before departure |
Fare Catamaran Seat |
Permitted with fees |
If you wish to cancel your booking with Lomprayah, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lomprayah. Service fees will not be refunded. Cancellation fees will apply.
- 50% + 30 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Mandarin Cruises |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Mandarin Cruises, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 120 hours before departure, after that time please contact directly with Mandarin Cruises. Service fees will not be refunded. Cancellation fees will apply.
- 50% + 25,000 VND per ticket if 120 hours or more to departure.
- No ticket refund if less than 120 hours to departure.
No ticket refund for tickets on public holidays.
Ngoc Thanh Speed Ferry |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Ngoc Thanh Speed Ferry, tickets are non-refundable.
Phu Quoc Express |
Cancellation before departure |
Fare Seat ECO |
Permitted with fees |
Fare Seat DELUXE |
Permitted with fees |
Fare Seat VIP |
Permitted with fees |
If you wish to cancel your booking with Phu Quoc Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Raja Ferry Port |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Raja Ferry Port, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Raja Ferry Port |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Raja Ferry Port, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Royal Passenger Liner |
Cancellation before departure |
Fare Eco Seat |
Permitted with fees |
Fare Business seat VIP |
Permitted with fees |
If you wish to cancel your booking with Royal Passenger Liner, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Royal Passenger Liner. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Satun Pakbara |
Cancellation before departure |
Fare Seat |
Permitted with fees |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Satun Pakbara, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 192 hours before departure, after that time please contact directly with Satun Pakbara. Service fees will not be refunded. Cancellation fees will apply.
- 20% + 30 THB per ticket if 192 hours or more to departure.
- No ticket refund if less than 192 hours to departure.
No ticket refund for tickets on public holidays.
Seatran Discovery |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Seatran Discovery, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Seatran Discovery. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 30 THB per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Speed Ferry Cambodia |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Speed Ferry Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Service fees will not be refunded. Cancellation fees will apply.
- 5$ + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.
No ticket refund for tickets on public holidays.
Super Fast Ferry |
Cancellation before departure |
Fare Seat |
Not permitted |
In accordance with the policy of Super Fast Ferry, tickets are non-refundable.
Superdong Speed Ferry |
Cancellation before departure |
Fare Seat |
Permitted with fees |
If you wish to cancel your booking with Superdong Speed Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Superdong Speed Ferry. Service fees will not be refunded. Cancellation fees will apply.
- 30% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.
No ticket refund for tickets on public holidays.
Tigerline Ferry |
Cancellation before departure |
Fare Ferry seat |
Permitted with fees |
If you wish to cancel your booking with Tigerline Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Service fees will not be refunded. Cancellation fees will apply.
- 30 THB + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.
No ticket refund for tickets on public holidays.
Refunds
In normal circumstances, any partial or total refund after your booking is marked with status Confirmed, Cancelled or Unavailable will be processed in a period no longer than 15 days, after which you will be notified by email, and the amount refunded should be received in 30-45 days afterwards (depending on the card issuer bank).
In case of cancellation due to pandemic-related travel restrictions, any partial or total refund after your booking is marked with status Cancelled will be processed in a period of 90-120 days (depending on the conditions of the Passenger Carrier), after which you will be notified by email, and the amount refunded should be received in 30-45 days afterwards (depending on the card issuer bank).
In case of cancellation of the transport service by decision of the Passenger Carrier, you are entitled to receive the amount corresponding to the ticket price or the amount subject to the Passenger Carrier. Service fees will not be refunded, as the ticketing service provided by Baolau is separated from the transportation service provided by the Passenger Carrier.
5. Protection of Personal Information
Our Privacy Policy explains the terms of how Baolau protects the privacy of personal information.
The use of this website constitutes the agreement to the Privacy Policy.
Your personal information submitted to this website will be used in accordance with our Privacy Policy and as required by law.
For more information, please read our statement, which can be found at https://www.baolau.com/privacy-policy.
6. Rights and Obligations
Baolau is obliged to obtain all the information in this website, including schedule and pricing information, from trusted public domain sources associated to the Passenger Carriers and we are committed to put all our effort to ensure that all the information is complete, precise and updated but since it is supplied by a thirt party ultimately we cannot provide any warranty for its accuracy and reliability.
Baolau is responsible for connecting you with the reservation system of the Passenger Carrier whenever you select an itinerary and you want to make a reservation of any of the transport services included in the itinerary. In case you arrange a booking as a result of your use of this website, Baolau shall support and cooperate with you and the Passenger Carrier to solve any problem occurred during the reservation process.
In case you provide us with any personal information to perform a booking on your behalf, we are obliged to obtain consent and permission from you. Also, we are obliged to collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking.
7. No Warranties and Limitation of Liability
The information on this website is provided AS IS without any warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.
The text and contents of this website are displayed for informational purposes only, and no warranty is made that the information is error-free, accurate or up-to-date. You understand and you agree that the information of schedules and prices for the transport services is volatile information and it is subject to change any time and without notice, and that the information is supplied by the Passenger Carriers and these third parties are ultimately responsible for any change with no warranty or responsibility of Baolau to control and inform about any of these changes.
Under no circumstances will Baolau be liable for any User Content made available on a third party website, including Facebook or another social media website.
By accessing this website you agree that Baolau and its representatives will not be responsible or liable for any claim, damage, loss or other liability arising from:
(1) The use or misuse of information on this website.
(2) The disruption or termination of the normal operations of this website, or the inability to use this website or any content contained in it.
(3) The access to information or the processing of merchant transactions on external sites linked to this website, including but not limited to:
the inability to process the booking due to technical reasons.
the denial of any particular form of payment by us or the Passenger Carrier during the completion of the booking.
the cancellation of the booking due to expiration of the payment deadline specified by us or the Passenger Carrier.
(4) The accuracy of the schedules and fares of the transport services announced on this website, including but not limited to:
any difference in the price of the ticket during the completion of the booking.
any change or delay in the schedule of departure or arrival after the booking has been confirmed by the Passenger Carrier.
(5) The performance of the transport service provided by the Passenger Carrier, including but not limited to:
any overbooking of passengers or the refusal to check in or board the vessel for any reason included in the conditions of carriage of the Passenger Carrier.
the cancellation, alteration, interruption, rerouting or delay of the transport service by decision of the Passenger Carrier or due to the weather conditions, union strikes, air traffic control delays or an event of force majeure.
the refusal to carry your baggage for any reason included in the conditions of carriage of the Passenger Carrier, or the loss or damage of your baggage.
(6) The use of the transport service by you, including but not limited to:
the impossibility to travel due to lack of visas, permits or travel documents, including refusal to check-in, prohibition to entry the destination or deportation.
the impossibility to travel due to ignoring or not complying with the instructions contained in the tickets or vouchers or emails sent to you after your reservation is confirmed.
the impossibility to connect a transport service due to any delay or cancellation of the precedent transport service. Neither Baolau or the Passenger Carrier are obliged to guarantee the connection when you select a non-direct route. In those cases, we recommend that you consider the transit time and book at your own risk.
You understand and agree that if you encounter any problems with the performance of the transport service you must resolve your dispute with the Passenger Carrier and that your sole remedy in such circumstances, including any compensation or refund, lies with the Passenger Carrier and not with Baolau.
All above exclusions and limitations apply only to the extent permitted by law.
8. Intellectual Property
You may use this website only for personal and non-commercial purposes.
You may not use, copy, modify, reproduce or distribute the content on this website to any third party by any means, or create any other material using the content on this website, without obtaining the prior written consent of Baolau.
All images, trademarks and brands displayed on this website, whether registered or unregistered, are owned by Baolau and may not be used, copied, distributed or modified in any way without prior written permission of Baolau, except the images and trademarks associated to the Passenger Carriers appearing in this website, in which case the copyright and intellectual property of the information belongs to its rightful owners.
We respect the intellectual property rights of others. If you have reasons to believe that your copyright is being infringed by any content on this website, please contact us through the contact form or send a written notification of such infringement to our company address.
9. Links to External Sites
This website contains links to external sites owned by Passenger Carriers and other third parties.
Baolau does not provide any warranty neither does it accept any liability for the materials contained on external sites, nor is it not obligated to maintain or update the links.
Please, use these links at your own risk.
10. Links from External Sites
Hyperlinks (or links) to this website are permitted to third party external sites. However, external sites are not allowed to embed any frame with the exception of our "Widget" located under https://www.baolau.com/widget or reproduce any partial or whole material from this website or use any technique that modifies the visual appearance of this website without written permission of Baolau.
11. Termination
Baolau reserves the right to terminate access to this website for any reason and without prior notice, without incurring any liability to you whatsoever.
12. Complaint
As a user, you have the right to complain about the quality of the online service provided by Baolau.
If you have reasons to complain about the service or content provided in this website, please contact us through the contact form or send a written complaint to our company address.
After we receive the complaint, Baolau will conduct a verification and answer you or request further information in order to solve your complaint within 30 days.
13. Jurisdiction
The governing law to these Terms of Use and conditions shall be the law of Singapore.
Any dispute shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Singapore.