Introduction
JR is the national railway operator in Japan, connecting Tokyo, Nagoya, Kyoto, Osaka, Kobe, Himeji, Hiroshima, Yamaguchi, Fukuoka, Kumamoto and Kagoshima.
Review
Routes
Passenger class
The following passenger classes are available with JR:
Change policy
The following change terms apply to the train fares:
JR | Change time/date |
Fare Green car seat (Shinkansen) | Permitted |
Fare Ordinary car seat (Shinkansen) | Permitted |
If you wish to change your booking with JR, please Contact Us. This option is available until 1 day before departure.
Cancellation policy
The following cancellation terms apply to the train fares:
JR | Cancellation before departure |
Fare Green car seat (Shinkansen) | Permitted with fees |
Fare Ordinary car seat (Shinkansen) | Permitted with fees |
If you wish to cancel your ticket with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.