Introduction
JR East is the regional railway operator in eastern Japan, connecting Tokyo, Nagano, Kanazawa, Niigata, Fukushima, Yamagata, Sendai, Morioka, Akita and Aomori.
Review
Routes
Passenger class
The following passenger classes are available with JR East:
Change policy
The following change terms apply to the train fares:
JR East | Change time/date |
Fare Gran class car seat (Tohoku) | Permitted |
Fare Green car seat (Tohoku) | Permitted |
Fare Ordinary car seat (Tohoku) | Permitted |
Fare Gran class car seat (Hokuriku) | Permitted |
Fare Green car seat (Hokuriku) | Permitted |
Fare Ordinary car seat (Hokuriku) | Permitted |
Fare Green car seat (Joetsu) | Permitted |
Fare Ordinary car seat (Joetsu) | Permitted |
Fare Green car seat (Azusa) | Permitted |
Fare Ordinary car seat (Azusa) | Permitted |
Fare Ordinary car seat (Fuji Excursion) | Permitted |
Fare Green car seat (Inaho) | Permitted |
Fare Ordinary car seat (Inaho) | Permitted |
Fare Ordinary car seat (Kinugawa) | Permitted |
Fare Green car seat (Narita) | Permitted |
Fare Ordinary car seat (Narita) | Permitted |
Fare Ordinary car seat (Nikko) | Permitted |
Fare Green car seat (Odoriko) | Permitted |
Fare Ordinary car seat (Odoriko) | Permitted |
Fare Green car seat (Shinano) | Permitted |
Fare Ordinary car seat (Shinano) | Permitted |
Fare Ordinary car seat (Shirayuki) | Permitted |
Fare Green car seat (Shonan) | Permitted |
Fare Ordinary car seat (Shonan) | Permitted |
Fare Green car seat (Tsugaru) | Permitted |
Fare Ordinary car seat (Tsugaru) | Permitted |
Fare Nagano-Niigata Pass (5-day) | Permitted |
Fare Tohoku Pass (5-day) | Permitted |
If you wish to change your booking with JR East, please Contact Us. This option is available until 1 day before departure.
Cancellation policy
The following cancellation terms apply to the train fares:
JR East | Cancellation before departure |
Fare Gran class car seat (Tohoku) | Permitted with fees |
Fare Green car seat (Tohoku) | Permitted with fees |
Fare Ordinary car seat (Tohoku) | Permitted with fees |
Fare Gran class car seat (Hokuriku) | Permitted with fees |
Fare Green car seat (Hokuriku) | Permitted with fees |
Fare Ordinary car seat (Hokuriku) | Permitted with fees |
Fare Green car seat (Joetsu) | Permitted with fees |
Fare Ordinary car seat (Joetsu) | Permitted with fees |
Fare Green car seat (Azusa) | Permitted with fees |
Fare Ordinary car seat (Azusa) | Permitted with fees |
Fare Ordinary car seat (Fuji Excursion) | Permitted with fees |
Fare Green car seat (Inaho) | Permitted with fees |
Fare Ordinary car seat (Inaho) | Permitted with fees |
Fare Ordinary car seat (Kinugawa) | Permitted with fees |
Fare Green car seat (Narita) | Permitted with fees |
Fare Ordinary car seat (Narita) | Permitted with fees |
Fare Ordinary car seat (Nikko) | Permitted with fees |
Fare Green car seat (Odoriko) | Permitted with fees |
Fare Ordinary car seat (Odoriko) | Permitted with fees |
Fare Green car seat (Shinano) | Permitted with fees |
Fare Ordinary car seat (Shinano) | Permitted with fees |
Fare Ordinary car seat (Shirayuki) | Permitted with fees |
Fare Green car seat (Shonan) | Permitted with fees |
Fare Ordinary car seat (Shonan) | Permitted with fees |
Fare Green car seat (Tsugaru) | Permitted with fees |
Fare Ordinary car seat (Tsugaru) | Permitted with fees |
Fare Nagano-Niigata Pass (5-day) | Permitted with fees |
Fare Tohoku Pass (5-day) | Permitted with fees |
If you wish to cancel your booking with JR East, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued
- No ticket refund once the ticket has been issued