KTM BERHAD

It was a good trip but there could be more luggage space Geoffrey  

A very comfortable and well-organised journey. Easy to book via Baolau too. David  

Train.was clean and comfortable including toilets. To note air-conditioning was a little cool. The only negative was that the buffet car had a limited range of food options (several hot meals in plastic boxes) and could only paid for by cash. (Malaysia use a payment App but overseas tourists can not set-up). Michael  

Comfortable seats good instructions from railway staff Debra  

smart, efficient, on time and comfortable Michael  

Comfy, on time & value for money Susan  

Train was clean and tidy, very fast and comfortable ride. Da  

Relaxed, reliable, nice service on board. Maarten  

Absolutely loved the 4 hour train ride between Melaka and Ipoh. Business class was amazing and beyond my expectations. The ride was comfortable and relaxing and we were fed well. I’d definitely do it again! Jennifer  

Comfortable seats, aircon too cold, train more than one hour late… Mats  

Easy process för boarding. Staff helpful at KL Sentral to guide me as a single traveller to correct boarding area. Short wait before boarding, quite hot but not a big problem imo. Comfy seat, clean & cool carriage. Grabbed some snacks before boarding & transfer waiting for me on arrival. On time too. Susan  

Fast and easy to travel! Oihane  

Everything was fine, I just thought the food in the buffet car was poor, a very poor selection of snacks, I went just one hour into the journey and almost everything on the menu they didn’t have, I’m sure there was room on the train for a few extra boxes of potatoe chips and peanuts ! Philip  

Very professional the business class experience was excellent thank you John  

The train was great Christine  

The whole travel was easy and relaxing. Definitely would do that again in the future. Deane  

Making a reservation is very easy. It was very comfortable. It's an excellent mode of transportation. Ikuo  

On time fast train. Comfortable business class seats. The complimentary food doesn’t look great but it tasted really good. John  

It was my first time traveling to Penang via the KTM and it was such a great experience. Taking the train also made Penang a lot more accessible because it's a fuss-free way to travel, with predictable steps and travel time. Heng  

Todo ha estado bien, existe muy buena organización en la estación de tren. El personal es amable, te ayuda y así es facil acceder a tu asiento en el vagón. Teresita  

Great experience but struggled with finding space for luggage. Would be good to know which end of carriage the seat numbers go from before getting on and which end luggage rack Catherine  

Splendid. David was very kind and helpful. Easily arranged trip. Paul  

Todo genial Juan  

Very nice experience and well organised. Maybe more luggage space. It was very full and many travellers have big suitcases just as ourselves. Sadhna  

Fulfilled my expectations David  

Was too cold in the carriage, I needed to stand in the warmer entrance/exit areas Hein  

Réservation facile. Organisation irréprochable et train confortable. Attention cependant à prendre un pull dans le train; il y faisait vraiment frais. Frederic  

The train was on time and staff helpful. Train was clean and comfortable Stephanie  

A clean quiet service, running to time. Lucy  

Train departed on time but arrived 15 minutes late. Seats are confortable. Food average. Staff was nice. Karine  

Easy transfer from flight to train and a comfortable journey to Butterworth. Mark  

The seat and service were excellent. I hadn't anticipated the temperature being so low though. Neil  

Sensational service excellent trip Gregory  

Easy access to the train via lounge at KL station. Good quality meal and snacks during journey. Very comfortable seats and travel environment. Train was on time. Hugh  

On time. Waiprib  

Train left on time and arrived on time Steve  

The train was perfect apart from the air-conditioning system, it was extremely cold for me, I had to wear heavy clothing but still I kept changing seats trying to find a less cold spot. Michail  

Great way to travel and see more of your beautiful country. Lynne  

The journey was easy and incident free, no issues Paul  

Lovely smooth journey, great to have aircon. Helpful staff in KL Helen  

The journey was smooth and the service was high standard Tony  

A different way to travel across Malaysia Mike  

First time for us to travel by train in Malaysia and we were very pleased with the service William  

Everything perfekt Ilona  

It was a bit too cold on the train Kestutis  

Train was too cold Caroline  

The young man serving us was very meticulous in serving us and removing the lunch wastes. He came through again later with a rubbish bag to collect use cups, empty bottles and other rubbish. The seats were comfortable and clean. Chee  

Train on time , a lot better service than British rail Cath  

The train was excellent but the temperature was much too cold. The locals and visitors all agreed. Sheila  

ETS trains are very good, punctual and well staffed. For a long-distance train the toilet facilities need particularattention for the comfort and cleanliness the passengers. One other two small maintenance cleans would have made it a five star. Gary