Cat Ba Island is a Vietnamese ferry company connecting Hai Phong with Cat Ba island.
The following passenger classes are available with Cat Ba Island:
The following change terms apply to the ferry fares:
|Cat Ba Island||Change time/date|
|Fare Seat||Not permitted|
In accordance with the policy of Cat Ba Island, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
The following cancellation terms apply to the ferry fares:
|Cat Ba Island||Cancellation before departure|
|Fare Seat||Permitted with fees|
If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure. Cancellation after that time or after departure is not permitted. Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if the ticket has been issued
- 50% per ticket + 25,000 VND per ticket if 2 to 8 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday