Introduction
Cat Ba Island is a Vietnamese ferry company serving routes between Hai Phong and Cat Ba island.
Review
Routes
Passenger class
The following passenger classes are available with Cat Ba Island:
Change policy
The following change terms apply to the ferry fares:
Cat Ba Island | Change time/date |
Fare Catamaran Seat | Not permitted |
Fare Bus + Ferry Seat | Not permitted |
In accordance with the policy of Cat Ba Island, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
Cancellation policy
The following cancellation terms apply to the ferry fares:
Cat Ba Island | Cancellation before departure |
Fare Catamaran Seat | Permitted with fees |
Fare Bus + Ferry Seat | Permitted with fees |
If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 25,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 25,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday