Lotus Train is a Vietnamese private railway company connecting Hanoi with Hue and Da Nang in Central Vietnam.
The following passenger classes are available with Lotus Train:
The following change terms apply to the train fares:
|Lotus Train||Change time/date|
|Fare Sleeper 2-Berth||Not permitted|
|Fare Sleeper 4-Berth||Not permitted|
In accordance with the policy of Lotus Train, once the booking has been confirmed changes are not allowed.
To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.
The following cancellation terms apply to the train fares:
|Lotus Train||Cancellation before departure|
|Fare Sleeper 2-Berth||Permitted with fees|
|Fare Sleeper 4-Berth||Permitted with fees|
If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 10% of the ticket fare + 50,000 VND per ticket if 20 to 29 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 10 to 19 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 5 to 9 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- No ticket refund if less than 4 days to departure.