lotus train
hanoi  
Out of 41 reviews
Lotus Train is a Vietnamese private railway company connecting Hanoi with Hue and Da Nang in Central Vietnam.

Passenger class

Change policy

The following change terms and conditions apply to our train fares:

Lotus Train Change time/date
Fare Sleeper 2-Berth Not permitted
Fare Sleeper 4-Berth Not permitted

In accordance with the policy of Lotus Train, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Cancellation policy

The following cancellation terms and conditions apply to our train fares:

Lotus Train Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 50,000 VND per ticket if 20 to 29 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 10 to 19 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 5 to 9 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- No ticket refund if less than 4 days to departure.






   

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‎(+84) 28 777 222 77
‎(+66) 647 567 720
Monday to Sunday, 08:00-22:00 (ICT)