Introduction
Lotus Train is a Vietnamese private railway company connecting Hanoi, Ninh Binh, Dong Hoi, Hue and Da Nang.
Review
Routes
Passenger class
The following passenger classes are available with Lotus Train:
Change policy
The following change terms apply to the train fares:
Lotus Train | Change time/date |
Fare Sleeper 2-Berth (Private car) | Permitted with fees |
Fare Sleeper 4-Berth (Private car) | Permitted with fees |
If you wish to change your booking with Lotus Train, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Lotus Train. Change fees will apply.
No ticket change for tickets on public holidays.
Cancellation policy
The following cancellation terms apply to the train fares:
Lotus Train | Cancellation before departure |
Fare Sleeper 2-Berth (Private car) | Permitted with fees |
Fare Sleeper 4-Berth (Private car) | Permitted with fees |
If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 5 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 20 to 30 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 10 to 20 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 5 to 10 days to departure
- No ticket refund if less than 5 days to departure.