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Terms and conditions

Terms of use

1. Acceptance of Terms and Conditions

The use of this website and the purchase of services on this website constitute the agreement to follow and be bound by following Terms of Use and Conditions.

Baolau reserves the right to change, modify, add or remove parts of this website and these Terms of Use at any time at its sole discretion without notice. Please check this page for the latest version.

The continued use of this website after changes have been made constitutes the consent to such changes.

2. Definitions

"Passenger Carrier" includes all companies that issue transport tickets and provide air, ground or waterway transport services, including but not limited to airlines, railway companies, bus companies and ferry companies. You understand and agree that Baolau is not a Passenger Carrier.

"We", "our", "ourselves", "ours", and "us" means Baolau and its representatives, providers of this online service and administrators of this website.

"You", "your", "yourself" means the user of this website and its online service.

3. General Terms

These terms ("Terms of Use") govern your use of Baolau website. Your use of this website will mean you accept these terms.

The Online Service is provided by BAOLAU PTE. LTD., a private limited company incorporated in Singapore with registration number 201434204K located in 340 Clementi Avenue 5 #03-236, Singapore, and its subsidiaries BAOLAU CO. LTD. (CÔNG TY TNHH BAOLAU), a company incorporated in Vietnam with business registration license number 0313838015 registered at Floor 10, 21 Nguyen Trung Ngan, Ben Nghe Ward, District 1, Ho Chi Minh, and BAOLAU THAI CO. LTD. (บริษัท เบาเลา ไทย จำกัด), a company incorporated in Thailand with business registration license number 0105564006967 registered at 4 Naradhiwat Rajanagarindra Rd, Yan Nawa, Sathorn, Bangkok, and its representative office in Japan BOEKI UP CO. LTD. (株式会社 Boeki Up) located in Wembley BLDG, 6-1-17 Isogamidori, Chuo-ku, Kobe, Hyogo.

4. General Conditions of the Online Service

Baolau is an "Online Information and Ticket Reservation Service" for travelling in Vietnam, Cambodia, Laos and Thailand, which compares routes, schedules and fares for flights, trains, buses and ferries operated by domestic and international Passenger Carriers, and facilitates ticket booking.

Nature of the information

Baolau provides the following information about transport services:

Name and Logo of the Passenger Carrier.

Route, defined by a point of origin and a point of destination.

Schedule, defined by a date and time of departure, a date and time of arrival and the duration of the journey.

Code, number or combination of letters and numbers that identify the flight, train, vehicle or vessel.

Price, calculated from a base fare and added taxes and fees.

The information on this website has been prepared for the sole purpose of providing references about transport services. Baolau gathers all the information from trusted public domain sources associated to the Passenger Carriers. The source of data is made available and controlled by the Passenger Carriers and it is subject to change any time and without notice. Due to the volatile nature of the information and the fact that it is supplied by a third party you understand and agree that the information of price displayed in our website may differ from the actual price of the ticket at the time of booking or payment due to fluctuations of the fare or additional fees such as service fees and payment processing fees added by the Passenger Carrier, and you should not rely that our contents are accurate or reliable.

Ticket booking and reservation process

Besides offering information, Baolau facilitates ticket booking by collecting your personal information (full name, email and phone number) and the information of the passengers (full name, passport number, date of birth), and obtaining your consent and approval to perform a booking with the Passenger Carrier on your behalf. Having confirmed the fare availability you will proceed with the payment, including the ticket price and additional fees. After payment you will receive an invoice and a confirmation of your booking, and have your tickets delivered via email or sms, or else receive a voucher to collect the tickets at the passenger terminal in coordination with the Passenger Carrier.

Should you provide any personal information to Baolau, we will collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking. As a user, you are responsible for the accuracy of the personal information provided at the time of booking and for presenting a valid travel document at the time of checking in or boarding the vessel. When you provide any personal information, you agree that you are not misrepresenting or impersonating another individual without the necessary consent and approval, or giving misleading information about your identity in any way.

Baolau is not responsible for you not receiving the booking confirmation if you provide a wrong email address or a wrong phone number to us, or the email or the sms cannot be delivered due to technical reasons.

Payment

In case you grant consent and approval to Baolau for performing a booking on your behalf, you should proceed with the payment in our website and receive an invoice and a confirmation of your booking by email or sms.

Please note that during the payment process we may charge additional fees such as service fees of Baolau (including ticketing fee, referral fee and payment processing fee), and that the total cost of the merchant transaction may differ from the ticket price, calculated from a base fare and included taxes and fees (such as the charges imposed by the Government or the transport authority or the operator of the transport infrastructure in respect of your use of the facility).

We accept multiple “Online Payment" methods. When paying online with credit card or debit card, you provide us with the explicit authority to charge the total cost of the booking to your card, including the ticket price and additional fees detailed in the invoice.

For the purpose of preventing payment card fraud, we reserve the right to contact you and request additional information in order to verify you as the right holder of the credit card or debit card before your booking is confirmed. This verification process protects you against fraud and ensures your security as you use your credit card or debit card on our website.

Changes

In case you booked through our website, you may request a change of your booking according to the following terms:

Change itinerary or origin/destination is not permitted.

Change passengers is not permitted. Small typing mistakes in the name of the passengers or the passport number will require a modification of the booking, subject to additional fees.

Change time/date is permitted according to the terms of the Passenger Carrier.

The following change terms apply to the flight fares:

9 Air Change time/date
Fare 9AirBasic Permitted with fees
Fare 9AirStandard Permitted with fees

If you wish to change your booking with 9 Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Change fees will apply.

For more information, please read the fare rules and policies of 9 Air.


Air Busan Change time/date
Fare Premium Economy Permitted with fees
Fare Special Fare Permitted with fees
Fare Super Special Fare Permitted with fees

If you wish to change your booking with Air Busan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Change fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Change time/date
Fare Business Flex Permitted
Fare Business Standard Permitted with fees
Fare First Standard Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air China, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air China. Change fees will apply.

For more information, please read the fare rules and policies of Air China.


Air France Change time/date
Fare Premium Economy Flex Permitted
Fare Economy Flex Permitted
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air France, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air France. Change fees will apply.

For more information, please read the fare rules and policies of Air France.


Air India Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Air India, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India. Change fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Change time/date
Fare Premium Economy Flex Permitted
Fare Express Flex Permitted
Fare Express Value Permitted with fees

If you wish to change your booking with Air India Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Change fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air KBZ Change time/date
Fare Flexible Fare Permitted with fees
Fare Best Fare Permitted with fees

If you wish to change your booking with Air KBZ, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air KBZ. Change fees will apply.

For more information, please read the fare rules and policies of Air KBZ.


Air Macau Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air Macau, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Change fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air New Zealand Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Air New Zealand, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Change fees will apply.

For more information, please read the fare rules and policies of Air New Zealand.


Air Seoul Change time/date
Fare Regular Fare Permitted with fees
Fare Discount Fare Permitted with fees
Fare Special Fare Not permitted

If you wish to change your booking with Air Seoul, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Change fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia.


AirAsia India Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia India, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with AirAsia India. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia India.


AirSWIFT Change time/date
Fare Premium Permitted with fees
Fare Value Permitted with fees
Fare Basic Not permitted
Fare Promo Not permitted

If you wish to change your booking with AirSWIFT, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with AirSWIFT. Change fees will apply.

For more information, please read the fare rules and policies of AirSWIFT.


All Nippon Airways Change time/date
Fare Business Flex Permitted
Fare Business Basic Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Basic Permitted with fees
Fare Economy Flex Permitted
Fare Economy Full Flex Permitted
Fare Economy Basic Permitted with fees
Fare Economy Value Not permitted
Fare Super Value Not permitted

If you wish to change your booking with All Nippon Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Change fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Asiana Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bamboo Airways Change time/date
Fare Business Flex Permitted
Fare Business Smart Permitted with fees
Fare Premium Flex Permitted
Fare Premium Smart Permitted with fees
Fare Economy Flex Permitted
Fare Economy Smart Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Saver Max Not permitted
Fare Bamboo Eco Permitted with fees

If you wish to change your booking with Bamboo Airways, please Contact Us. This option is available until 12 hours before departure, after that time please contact directly with Bamboo Airways. Change fees will apply.

- 418000 per ticket if 12 hours or more to departure.
- No ticket change if less than 12 hours to departure.

For more information, please read the fare rules and policies of Bamboo Airways.


Bangkok Airways Change time/date
Fare Blue Ribbon Permitted
Fare Premium Economy Permitted
Fare Economy Freedom Permitted
Fare Economy Saver Permitted with fees
Fare Economy Promotion Permitted with fees

If you wish to change your booking with Bangkok Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Change fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Batik Air Change time/date
Fare Business Permitted
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Batik Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Change fees will apply.

For more information, please read the fare rules and policies of Batik Air.


Beijing Capital Airlines Change time/date
Fare Economy Flex Permitted with fees

If you wish to change your booking with Beijing Capital Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Beijing Capital Airlines.


Biman Bangladesh Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Biman Bangladesh Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


Cambodia Airways Change time/date
Fare Economy Basic Permitted with fees
Fare Economy Valued Not permitted

If you wish to change your booking with Cambodia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Change time/date
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Permitted with fees
Fare Low Budget Not permitted

If you wish to change your booking with Cambodia Angkor Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cathay Pacific Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Saver Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Cathay Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Change time/date
Fare FLY Permitted with fees

If you wish to change your booking with Cebgo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebgo. Change fees will apply.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Change time/date
Fare FLY Permitted with fees

If you wish to change your booking with Cebu Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebu Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cebu Pacific.


Chengdu Airlines Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Chengdu Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Chengdu Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Chengdu Airlines.


China Airlines Change time/date
Fare Business Flex Permitted
Fare Business Standard Permitted with fees
Fare ECO Flex Permitted
Fare ECO Standard Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with China Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Refundable Not permitted
Fare Business Restricted Not permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with China Eastern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with China Southern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


Citilink Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Citilink, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Citilink. Change fees will apply.

For more information, please read the fare rules and policies of Citilink.


Eastar Jet Change time/date
Fare Regular Permitted
Fare Discount Permitted with fees
Fare Event Permitted with fees

If you wish to change your booking with Eastar Jet, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Change fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Emirates, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Emirates. Change fees will apply.

For more information, please read the fare rules and policies of Emirates.


Etihad Airways Change time/date
Fare Business Flex Permitted
Fare Business Classic Permitted with fees
Fare Business Saver Permitted with fees
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Etihad Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Change fees will apply.

For more information, please read the fare rules and policies of Etihad Airways.


Eva Air Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Eva Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Change fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Firefly Change time/date
Fare Business Permitted
Fare Economy Permitted
Fare Economy Promo Permitted with fees
Fare Fly Basic Permitted with fees

If you wish to change your booking with Firefly, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Firefly. Change fees will apply.

For more information, please read the fare rules and policies of Firefly.


Garuda Indonesia Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Affordable Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Promotion Permitted with fees
Fare Economy Flexible Permitted

If you wish to change your booking with Garuda Indonesia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Change fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Change time/date
Fare Business Permitted
Fare GoFlexi Permitted
Fare GoReturn Permitted with fees
Fare GoSmart Permitted with fees

If you wish to change your booking with GoAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with GoAir. Change fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Change time/date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Golden Myanmar Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Hainan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Saver Permitted
Fare Economy Basic Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hainan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Himalaya Airlines Change time/date
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Himalaya Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare FlexiFly Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hong Kong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Change time/date
Fare U-Biz Permitted with fees
Fare Fun Permitted with fees
Fare Fun+ Permitted with fees

If you wish to change your booking with Hong Kong Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


IndiGo Change time/date
Fare Flexi Plus Permitted
Fare Regular Permitted with fees
Fare Lite Permitted with fees

If you wish to change your booking with IndiGo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Change fees will apply.

For more information, please read the fare rules and policies of IndiGo.


Indonesia AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Indonesia AirAsia, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Indonesia AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Japan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Japan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


JC International Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with JC International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Change fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Jeju Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Change fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jetstar Airways Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Airways.


Jetstar Asia Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Asia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia.


Jetstar Japan Change time/date
Fare Business Max Permitted
Fare Business Permitted
Fare Economy Starter Plus Permitted
Fare Economy Starter Permitted with fees

If you wish to change your booking with Jetstar Japan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Japan.


Jin Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Jin Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Change fees will apply.

For more information, please read the fare rules and policies of Jin Air.


Juneyao Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Juneyao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


Korean Air Change time/date
Fare Business Flex Permitted
Fare Prestige Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Korean Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Change fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Change time/date
Fare Business Permitted
Fare First Class Permitted
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Kunming Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Change time/date
Fare Premium Economy Permitted with fees
Fare Enjoyable Economy Permitted
Fare Extra Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Vacation Not permitted

If you wish to change your booking with Lanmei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Change time/date
Fare Business Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Standard Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Lao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Change time/date
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Change time/date
Fare Business Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lucky Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Change fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Lufthansa Change time/date
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Light Not permitted

If you wish to change your booking with Lufthansa, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lufthansa. Change fees will apply.

For more information, please read the fare rules and policies of Lufthansa.


Malaysia Airlines Change time/date
Fare Business Flex Permitted
Fare Business Smart Permitted with fees
Fare Economy Flex Permitted
Fare Economy Smart Permitted with fees
Fare Economy Promo Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Malaysia Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Maldivian Change time/date
Fare Economy Flex Permitted with fees

If you wish to change your booking with Maldivian, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Change fees will apply.

For more information, please read the fare rules and policies of Maldivian.


Malindo Air Change time/date
Fare Business Permitted
Fare Business Flexi Permitted with fees
Fare Business Saver Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees
Fare Economy Super Saver Permitted with fees

If you wish to change your booking with Malindo Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malindo Air. Change fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Change time/date
Fare ECO Flex Permitted
Fare ECO Standard Permitted with fees
Fare ECO Basic Permitted with fees

If you wish to change your booking with Mandarin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Change time/date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Mann Yadanarpon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with MIAT Mongolian Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Change fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Hot Deal Permitted with fees

If you wish to change your booking with Myanmar Airways International, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Myanmar National Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


NAM Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with NAM Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Change fees will apply.

For more information, please read the fare rules and policies of NAM Air.


Nepal Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to change your booking with Nepal Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Change time/date
Fare Nok Max Permitted with fees
Fare Nok X-tra Permitted with fees
Fare Nok Lite Permitted with fees

If you wish to change your booking with Nok Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nok Air. Change fees will apply.

For more information, please read the fare rules and policies of Nok Air.


Pacific Airlines Change time/date
Fare Economy Premium Flex Permitted
Fare Economy Plus Permitted with fees
Fare Economy Value Not permitted

If you wish to change your booking with Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pacific Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Pacific Airlines.


Pakistan International Airlines Change time/date
Fare Economy Flex Permitted with fees
Fare Economy Semi Flex Permitted with fees

If you wish to change your booking with Pakistan International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Pakistan International Airlines.


Pan Pacific Airlines Change time/date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Pan Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Pan Pacific Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Pan Pacific Airlines.


Peach Change time/date
Fare Value Peach Permitted
Fare Simple Peach Permitted with fees

If you wish to change your booking with Peach, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Peach. Change fees will apply.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Change time/date
Fare Business Flex Permitted
Fare Business Value Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Philippine Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Philippines AirAsia, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Philippines AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qantas Change time/date
Fare Business Flex Permitted
Fare First Class Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Qantas, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qantas. Change fees will apply.

For more information, please read the fare rules and policies of Qantas.


Qatar Airways Change time/date
Fare Business Flexi Permitted
Fare Business Permitted with fees
Fare Business Promo Permitted with fees
Fare First Flexi Permitted
Fare Economy Flexi Permitted
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Qatar Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Change fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Royal Brunei Airlines Change time/date
Fare Business Permitted
Fare Business Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees

If you wish to change your booking with Royal Brunei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Scoot Change time/date
Fare ScootPlus Permitted with fees
Fare ScootPlus Permitted with fees
Fare FlyBag Permitted with fees
Fare FLY Permitted with fees

If you wish to change your booking with Scoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Scoot. Change fees will apply.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Shandong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Shanghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Shenzhen Airlines Change time/date
Fare Economy Value Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Shenzhen Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shenzhen Airlines.


Sichuan Airlines Change time/date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Permitted
Fare Economy Flex Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Sichuan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Change time/date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Silk Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Change fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Change time/date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Premium Economy Lite Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Singapore Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


Sky Angkor Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Sky Angkor Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sky Angkor Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Sky Angkor Airlines.


SpiceJet Change time/date
Fare SpiceMax Permitted with fees
Fare SpiceSaver Permitted with fees

If you wish to change your booking with SpiceJet, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Change fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Change time/date
Fare Spring Plus Permitted with fees
Fare Spring Flexi Permitted with fees

If you wish to change your booking with Spring Airlines, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


Spring Airlines Japan Change time/date
Fare Spring Plus Permitted with fees
Fare Spring Permitted with fees

If you wish to change your booking with Spring Airlines Japan, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Change fees will apply.

For more information, please read the fare rules and policies of Spring Airlines Japan.


SriLankan Airlines Change time/date
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with SriLankan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Change time/date
Fare Economy Permitted with fees

If you wish to change your booking with Sriwijaya Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Change fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


T'way Air Change time/date
Fare Normal Fare Permitted with fees
Fare Smart Fare Permitted with fees
Fare Event Fare Permitted with fees

If you wish to change your booking with T'way Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Change fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Change time/date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia X, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Change time/date
Fare Royal Silk Flexi Permitted
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Supersaver Not permitted

If you wish to change your booking with Thai Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Change time/date
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Thai Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Change time/date
Fare Premium Economy Plus Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Promo Not permitted

If you wish to change your booking with Thai Smile Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Change time/date
Fare Skyboss Permitted
Fare Eco Permitted with fees
Fare Promo Permitted with fees

If you wish to change your booking with Thai VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Tianjin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tigerair Australia Change time/date
Fare Tigerlight Permitted with fees

If you wish to change your booking with Tigerair Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Australia. Change fees will apply.

For more information, please read the fare rules and policies of Tigerair Australia.


Tigerair Taiwan Change time/date
Fare Tigerlight Permitted with fees

If you wish to change your booking with Tigerair Taiwan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tigerair Taiwan. Change fees will apply.

For more information, please read the fare rules and policies of Tigerair Taiwan.


Turkish Airlines Change time/date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Turkish Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Turkish Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Turkish Airlines.


Uni Air Change time/date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Uni Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Change fees will apply.

For more information, please read the fare rules and policies of Uni Air.


VietJet Air Change time/date
Fare Skyboss Permitted
Fare Eco Permitted with fees
Fare Promo Permitted with fees
Fare Deluxe Permitted

If you wish to change your booking with VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Change time/date
Fare Business Flex Permitted
Fare Business Classic Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Classic Permitted with fees
Fare Economy Lite Permitted with fees
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Lite Not permitted

If you wish to change your booking with Vietnam Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


Virgin Australia Change time/date
Fare Business Permitted
Fare Business Saver Permitted with fees
Fare Freedom Permitted
Fare Elevate Permitted with fees
Fare Gateaway Permitted with fees

If you wish to change your booking with Virgin Australia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Change fees will apply.

For more information, please read the fare rules and policies of Virgin Australia.


Wings Air Change time/date
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Wings Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Wings Air. Change fees will apply.

For more information, please read the fare rules and policies of Wings Air.


XiamenAir Change time/date
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with XiamenAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Change fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following change terms apply to the train fares:

Chapa Express Change time/date
Fare Sleeper 2-Berth (VIP) Permitted with fees
Fare Sleeper 2-Berth (Suite) Permitted with fees
Fare Sleeper 4-Berth (Superior) Permitted with fees
Fare Sleeper 4-Berth (Deluxe) Permitted with fees

If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.

- 50% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.


China Railway Change time/date
Fare Business class Seat Not permitted
Fare Premier class Seat Not permitted
Fare First class Seat Not permitted
Fare Soft Sleeper 4-Berth Not permitted
Fare Second class Seat Not permitted
Fare Soft Sleeper 4-Berth Not permitted
Fare Deluxe Soft Sleeper 2-Berth Not permitted
Fare Hard Sleeper 6-Berth Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted
Fare Hard seat Not permitted
Fare Soft seat Not permitted

In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed. To modify the travel date or departure time, you need to cancel the existing booking and issue a new one.


Damitrans Express Change time/date
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Damitrans Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Damitrans Express. Change fees will apply.

No ticket change for tickets on public holidays.


Halo Express Change time/date
Fare Sleeper 4-Berth (Private car) Permitted

If you wish to change your booking with Halo Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Halo Express. Change fees will apply.

No ticket change for tickets on public holidays.


Hankyu Railway Change time/date
Fare Hankyu Pass (1-day) Permitted
Fare Hankyu Pass (2-day) Permitted

In accordance with the policy of Hankyu Railway, once issued the exchange order (E-TICKET) can be exchanged within 12 months.


Hanshin Electric Railway Change time/date
Fare Hanshin Pass (1-day) Permitted

In accordance with the policy of Hanshin Electric Railway, once issued the exchange order (E-TICKET) can be exchanged within 12 months.


JR Change time/date
Fare Green car seat (Shinkansen) Permitted
Fare Ordinary car seat (Shinkansen) Permitted
Fare JR WEST All Pass (7-day) Permitted
Fare Kansai WIDE Pass (5-day) Permitted
Fare Kansai-Hiroshima Pass (5-day) Permitted
Fare Kansai-Hokuriku Pass (7-day) Permitted
Fare Sanyo-San'in Pass (7-day) Permitted
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted
Fare Okayama-Yamaguchi Pass (5-day) Permitted

If you wish to change your booking with JR, please Contact Us. This option is available until 1 day before departure.


JR East Change time/date
Fare Gran class car seat (Tohoku) Permitted
Fare Green car seat (Tohoku) Permitted
Fare Ordinary car seat (Tohoku) Permitted
Fare Gran class car seat (Hokuriku) Permitted
Fare Green car seat (Hokuriku) Permitted
Fare Ordinary car seat (Hokuriku) Permitted
Fare Green car seat (Joetsu) Permitted
Fare Ordinary car seat (Joetsu) Permitted
Fare Green car seat (Azusa) Permitted
Fare Ordinary car seat (Azusa) Permitted
Fare Ordinary car seat (Fuji Excursion) Permitted
Fare Green car seat (Inaho) Permitted
Fare Ordinary car seat (Inaho) Permitted
Fare Ordinary car seat (Kinugawa) Permitted
Fare Green car seat (Narita) Permitted
Fare Ordinary car seat (Narita) Permitted
Fare Ordinary car seat (Nikko) Permitted
Fare Green car seat (Shinano) Permitted
Fare Ordinary car seat (Shinano) Permitted
Fare Ordinary car seat (Shirayuki) Permitted
Fare Green car seat (Tsugaru) Permitted
Fare Ordinary car seat (Tsugaru) Permitted
Fare Nagano-Niigata Pass (5-day) Permitted
Fare Tohoku Pass (5-day) Permitted

If you wish to change your booking with JR East, please Contact Us. This option is available until 1 day before departure.


JR Hokkaido Change time/date
Fare Green car seat (Hokuto) Permitted
Fare Ordinary car seat (Hokuto) Permitted
Fare Ordinary car seat (Kamui) Permitted
Fare Green car seat (Lilac) Permitted
Fare Ordinary car seat (Lilac) Permitted
Fare Ordinary car seat (Okhotsk) Permitted
Fare Green car seat (Ozora) Permitted
Fare Ordinary car seat (Ozora) Permitted
Fare Green car seat (Soya) Permitted
Fare Ordinary car seat (Soya) Permitted
Fare Green car seat (Tokachi) Permitted
Fare Ordinary car seat (Tokachi) Permitted

If you wish to change your booking with JR Hokkaido, please Contact Us. This option is available until 1 day before departure.


JR West Change time/date
Fare Discount ticket (Haruka) Permitted
Fare Discount ticket (Thunderbird) Permitted
Fare JR WEST All Pass (7-day) Permitted
Fare Kansai Pass (1-day) Permitted
Fare Kansai Pass (2-day) Permitted
Fare Kansai WIDE Pass (5-day) Permitted
Fare Kansai-Hiroshima Pass (5-day) Permitted
Fare Kansai-Hokuriku Pass (7-day) Permitted
Fare Sanyo-San'in Pass (7-day) Permitted
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted
Fare Okayama-Yamaguchi Pass (5-day) Permitted

In accordance with the policy of JR West, once issued the exchange order (E-TICKET) can be exchanged within 90 days.


Keisei Electric Railway Change time/date
Fare Discount ticket (Skyliner) Permitted

If you wish to change your booking with Keisei Electric Railway, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Keisei Electric Railway. Change fees will apply.

No ticket change for tickets on public holidays.


Kintetsu Railway Change time/date
Fare Kintetsu Pass (1-day) Permitted
Fare Kintetsu Pass (2-day) Permitted
Fare Kintetsu Pass (5-day) Permitted

In accordance with the policy of Kintetsu Railway, once issued the exchange order (E-TICKET) can be exchanged within 6 months.


KTM Berhad Change time/date
Fare Second class Sleeper Not permitted
Fare Second class Seat Not permitted
Fare Seat Not permitted
Fare Business Seat Not permitted
Fare Premier class Seat Not permitted

In accordance with the policy of KTM Berhad, once the booking has been confirmed changes are not allowed.


Laman Express Change time/date
Fare VIP 2-Berth (Private car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Premium 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Laman Express, please Contact Us. This option is available until 168 hours before departure, after that time please contact directly with Laman Express. Change fees will apply.

No ticket change for tickets on public holidays.


Laos-China Railway Change time/date
Fare First class Seat Permitted
Fare Second class Seat Permitted
Fare Standard Seat Permitted

If you wish to change your booking with Laos-China Railway, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Laos-China Railway. Change fees will apply.

No ticket change for tickets on public holidays.


Lotus Train Change time/date
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Lotus Train, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Lotus Train. Change fees will apply.

No ticket change for tickets on public holidays.


Nankai Electric Railway Change time/date
Fare One-way ticket (Rapi:t) Permitted

If you wish to change your booking with Nankai Electric Railway, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nankai Electric Railway. Change fees will apply.

No ticket change for tickets on public holidays.


New Livitrans Express Change time/date
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Deluxe 2-Berth (Private car) Permitted with fees
Fare Suite Cabin (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Deluxe 4-Berth (Private car) Permitted with fees

If you wish to change your booking with New Livitrans Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with New Livitrans Express. Change fees will apply.

No ticket change for tickets on public holidays.


Osaka Metro Change time/date
Fare Osaka Metro Pass (1-day) Permitted
Fare Osaka Metro Pass (2-day) Permitted

If you wish to change your booking with Osaka Metro, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Osaka Metro. Change fees will apply.

No ticket change for tickets on public holidays.


Royal Railway Change time/date
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, once the booking has been confirmed changes are not allowed.


Sapaly Express Change time/date
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Sapaly Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Sapaly Express. Change fees will apply.

- 20% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


SRT Change time/date
Fare First class Berth (A/C) Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat (A/C) Permitted with fees

If you wish to change your booking with State Railway of Thailand, please contact us or change your ticket at the railway station. This option is available until 1 day before departure. Customers are able to change the seat, the departure date, the class, the train or the destination within the same route. Change of class, train or destination will be subject to extra change fees. Customers are not allowed to change the name of the passenger.

Change fees will apply.

- 20% of the ticket fare if 3 days to departure
- 30% of the ticket fare if 2 days to departure
- 50% of the ticket fare if 1 day to departure
- No change if less than 1 day to departure


THSR Change time/date
Fare Business Permitted
Fare Standard Permitted

If you wish to change your booking with THSR, please Contact Us. This option is available until 12 hours before departure, after that time please contact directly with THSR. Change fees will apply.

No ticket change for tickets on public holidays.


Tokyo Metro Change time/date
Fare Tokyo Subway Ticket (24-hour) Permitted
Fare Tokyo Subway Ticket (48-hour) Permitted
Fare Tokyo Subway Ticket (72-hour) Permitted

If you wish to change your booking with Tokyo Metro, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tokyo Metro. Change fees will apply.

No ticket change for tickets on public holidays.


Vic Sapa Train Change time/date
Fare Sleeper 2-Berth (Private car) Permitted
Fare Suite Cabin (Private car) Permitted
Fare Sleeper 4-Berth (Private car) Permitted

If you wish to change your booking with Vic Sapa Train, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Vic Sapa Train. Change fees will apply.

No ticket change for tickets on public holidays.


Vietnam Railways Change time/date
Fare Sleeper 4-Berth Not permitted
Fare Sleeper 6-Berth Not permitted
Fare Soft seat Not permitted
Fare Hard seat Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted

In accordance with the policy of Vietnam Railways, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Violette Trains Change time/date
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Violette Trains, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Violette Trains. Change fees will apply.

No ticket change for tickets on public holidays.


The following change terms apply to the bus fares:

3S Limo Change time/date
Fare Limousine Bus Seat Permitted with fees

If you wish to change the travel date or departure time, please Contact Us. This option is available until 1 day before departure. Change fees may apply.

- 5% of the ticket fare + 25,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 25,000 VND per ticket if 2 to 4 days to departure
- 40% of the ticket fare + 25,000 VND per ticket if 1 to 2 days to departure
- No ticket change if less than 1 day to departure or departure on public holiday


407 Pattana Change time/date
Fare Express Not permitted

In accordance with the policy of 407 Pattana, once the booking has been confirmed changes are not allowed.


707 Express Change time/date
Fare Seat Not permitted

In accordance with the policy of 707 Express, once the booking has been confirmed changes are not allowed.


Aerobus Change time/date
Fare Bus seat Not permitted

In accordance with the policy of Aerobus, once the booking has been confirmed changes are not allowed.


Air Chaiyaphum Change time/date
Fare VIP 32 Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Air Chaiyaphum, once the booking has been confirmed changes are not allowed.


Air Muang Loei Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Air Muang Loei, once the booking has been confirmed changes are not allowed.


Air Ubon Change time/date
Fare VIP 32 Not permitted

In accordance with the policy of Air Ubon, once the booking has been confirmed changes are not allowed.


Air Udon Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Air Udon, once the booking has been confirmed changes are not allowed.


Alisan Golden Coach Change time/date
Fare Bus seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Alisan Golden Coach, once the booking has been confirmed changes are not allowed.


An Binh Change time/date
Fare Minivan Seat Not permitted

In accordance with the policy of An Binh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


An Phu Change time/date
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper (34) Permitted with fees
Fare Limousine Van Seat Permitted with fees

If you wish to change your booking with An Phu, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with An Phu. Change fees will apply.

No ticket change for tickets on public holidays.


Asia Van Transfer Change time/date
Fare Bus Sleeper + Minivan Seat Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Asia Van Transfer, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Asia Van Transfer. Change fees will apply.

No ticket change for tickets on public holidays.


Bang Phan Change time/date
Fare Bus Sleeper Permitted
Fare Limousine Bus Seat Permitted
Fare Bus Cabin Sleeper Permitted

If you wish to change your booking with Bang Phan, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Bang Phan. Change fees will apply.

No ticket change for tickets on public holidays.


Bangkok Busline Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Bangkok Busline, once the booking has been confirmed changes are not allowed.


Bao Khang Limousine Change time/date
Fare Limousine Bus Seat Not permitted

In accordance with the policy of Bao Khang Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Barri Ann Travel Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Barri Ann Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Barri Ann Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Bayon VIP Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Bayon VIP, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Change fees will apply.

No ticket change for tickets on public holidays.


Billion Stars Change time/date
Fare Seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Billion Stars, once the booking has been confirmed changes are not allowed.


Binh Minh Bus Change time/date
Fare Bus Cabin Sleeper (24) Permitted
Fare Bus Cabin Sleeper (22) Permitted

If you wish to change your booking with Binh Minh Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Binh Minh Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Binh Minh Limousine Change time/date
Fare Limousine Van Seat Permitted

If you wish to change your booking with Binh Minh Limousine, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Binh Minh Limousine. Change fees will apply.

No ticket change for tickets on public holidays.


Bokor Transport Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Bokor Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Budsarakam Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Budsarakam Tour, once the booking has been confirmed changes are not allowed.


Bus Express Change time/date
Fare Express Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Bus Express, once the booking has been confirmed changes are not allowed.


Cambodia Post VIP Van Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Cambodia Post VIP Van, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Ba Express Change time/date
Fare Minibus Seat Permitted

If you wish to change your booking with Cat Ba Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Thien Hai Travel Change time/date
Fare Limousine Car Seat (5) Permitted with fees
Fare Limousine Bus Seat (15) Permitted with fees
Fare Limousine Van Seat (9) Permitted with fees

If you wish to change your booking with Cat Thien Hai Travel, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Cat Thien Hai Travel. Change fees will apply.

- 20% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Cau Me Change time/date
Fare Minibus Seat Permitted
Fare Bus Sleeper Permitted

If you wish to change your booking with Cau Me, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Cau Me. Change fees will apply.

No ticket change for tickets on public holidays.


Chanapai Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Chanapai Tour, once the booking has been confirmed changes are not allowed.


Chitpasong Bus Change time/date
Fare Bus seat Permitted
Fare Bus Sleeper Permitted
Fare Minibus Seat Permitted

If you wish to change your booking with Chitpasong Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Change fees will apply.

No ticket change for tickets on public holidays.


CTT Transportation Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with CTT Transportation, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Change fees will apply.

No ticket change for tickets on public holidays.


Daiichi Travel Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted

If you wish to change your booking with Daiichi Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Daiichi Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Duc Duong Bus Change time/date
Fare Bus Seat Permitted
Fare Limousine Van Seat Permitted
Fare Minivan Seat (16) Permitted

If you wish to change your booking with Duc Duong Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Duc Duong Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Duong Hong Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Duong Hong, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Duy Khang Limousine Change time/date
Fare Limousine Van Seat Permitted

If you wish to change your booking with Duy Khang Limousine, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Duy Khang Limousine. Change fees will apply.

No ticket change for tickets on public holidays.


Duy Long Change time/date
Fare Sleeper Permitted

If you wish to change your booking with Duy Long, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Change fees will apply.

No ticket change for tickets on public holidays.


Eco Sapa Change time/date
Fare Limousine Van Seat (middle) Permitted
Fare Limousine Van Seat (back) Permitted
Fare Limousine Van Seat (front) Permitted

If you wish to change your booking with Eco Sapa, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eco Sapa. Change fees will apply.

No ticket change for tickets on public holidays.


Ekareach Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Ekareach Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Change fees will apply.

No ticket change for tickets on public holidays.


Emerald Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Emerald Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Change fees will apply.

No ticket change for tickets on public holidays.


Esan Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Esan Tour, once the booking has been confirmed changes are not allowed.


Expats Way Travel Change time/date
Fare Limousine Van Seat Permitted with fees

If you wish to change your booking with Expats Way Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Expats Way Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Futa Bus Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted
Fare Bus Sleeper VIP Permitted

If you wish to change the travel date or departure time, please present the e-ticket along with your passport/ID at the counter of Futa Bus. This option is available until 24 hours before departure.

- Free of charge, if more than 24 hours before departure
- No ticket change if less than 24 hours to departure


G5Car Change time/date
Fare Limousine Van Seat Permitted

If you wish to change your booking with G5Car, please Contact Us. This option is available until 34 hours before departure, after that time please contact directly with G5Car. Change fees will apply.

No ticket change for tickets on public holidays.


Giant Ibis Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted

If you wish to change your booking with Giant Ibis, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Giant Ibis. Change fees will apply.

No ticket change for tickets on public holidays.


Good Morning Cat Ba Change time/date
Fare Bus Seat Permitted
Fare Limousine Minibus Seat Permitted
Fare Limousine Van Seat (11) Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Good Morning Cat Ba, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Good Morning Cat Ba. Change fees will apply.

No ticket change for tickets on public holidays.


Green Bus Change time/date
Fare Express Seat Not permitted
Fare VIP Seat Not permitted
Fare VIP Seat (Back) Not permitted
Fare VIP Seat (Front) Not permitted

In accordance with the policy of Green Bus, once the booking has been confirmed changes are not allowed.


Green Limousine Change time/date
Fare Limousine Van Seat (back) Not permitted
Fare Limousine Van Seat (middle) Not permitted

In accordance with the policy of Green Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Ha Giang Limousine Bus Change time/date
Fare Limousine Minibus Seat Permitted

If you wish to change your booking with Ha Giang Limousine Bus, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Ha Son Hai Van Change time/date
Fare Bus Sleeper Permitted
Fare Bus Cabin Sleeper Permitted

If you wish to change your booking with Ha Son Hai Van, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Son Hai Van. Change fees will apply.

No ticket change for tickets on public holidays.


Ha Tuan Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Ha Tuan, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Hai Au Change time/date
Fare Bus Seat Not permitted

In accordance with the policy of Hai Au, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Hoa Binh Change time/date
Fare Minibus Seat Permitted with fees

If you wish to change your booking with Hoa Binh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hoa Binh. Change fees will apply.

- 10% per ticket if 24 hours or more to departure.
- No ticket change if less than 24 hours to departure.

No ticket change for tickets on public holidays.


Hoa Mai Change time/date
Fare Limousine Van Seat Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Hoa Mai, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Hoang Minh Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Hoang Minh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Hung Duc Change time/date
Fare Bus Seat Permitted
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted
Fare Bus Sleeper Permitted
Fare Bus Cabin Sleeper Permitted
Fare Bus Cabin Sleeper Permitted

If you wish to change your booking with Hung Duc, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Change fees will apply.

No ticket change for tickets on public holidays.


Hung Long Change time/date
Fare Bus Sleeper Permitted
Fare Luxury Cabin Sleeper Permitted
Fare Limousine Cabin Sleeper Permitted

If you wish to change your booking with Hung Long, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hung Long. Change fees will apply.

No ticket change for tickets on public holidays.


Huong Kien Limousine Change time/date
Fare Limousine Van Seat Not permitted
Fare Limousine Van Seat (back) Not permitted
Fare Limousine Van Seat (front) Not permitted

In accordance with the policy of Huong Kien Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Huy Hoang Change time/date
Fare Limousine Van Seat Not permitted
Fare Limousine Van Seat (back) Not permitted
Fare Limousine Van Seat (front) Not permitted

In accordance with the policy of Huy Hoang, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


iHome Transfer Change time/date
Fare Limousine Van Seat Permitted
Fare Minivan Seat (12) Permitted

If you wish to change your booking with iHome Transfer, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with iHome Transfer. Change fees will apply.

No ticket change for tickets on public holidays.


Inter Bus Line Change time/date
Fare Bus Sleeper (Double) x 1 Permitted with fees
Fare Bus Sleeper (Single) x 1 Permitted with fees
Fare Bus Cabin Sleeper (Double) x 2 Permitted with fees

If you wish to change your booking with Inter Bus Line, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Inter Bus Line. Change fees will apply.

No ticket change for tickets on public holidays.


Joyous Journey Express Change time/date
Fare Premium Economy Permitted with fees
Fare VIP Permitted with fees
Fare Dream Seat Permitted with fees

If you wish to change your booking with Joyous Journey Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Joyous Journey Express. Change fees will apply.

- 20% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Kampot Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Kampot Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Change fees will apply.

No ticket change for tickets on public holidays.


Ket Doan Bus Change time/date
Fare Bus Sleeper Permitted

If you wish to change your booking with Ket Doan Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ket Doan Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Khanh Hoan Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Khanh Hoan, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Khanh Phong Change time/date
Fare Bus Sleeper Not permitted
Fare Limousine Bus Sleeper Not permitted
Fare Limousine Cabin Sleeper Not permitted
Fare Limousine Van Seat Not permitted

In accordance with the policy of Khanh Phong, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Kim Seng Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Kim Seng Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Kim Seng Express. Change fees will apply.

No ticket change for tickets on public holidays.


KKKL Express Change time/date
Fare Bus seat Not permitted

In accordance with the policy of KKKL Express, once the booking has been confirmed changes are not allowed.


Kumho Viet Thanh Change time/date
Fare Bus Seat Not permitted

In accordance with the policy of Kumho Viet Thanh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Lao Cai Public Bus Change time/date
Fare Minibus Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, once the booking has been confirmed changes are not allowed.


Larryta Change time/date
Fare Seat Permitted

If you wish to change your booking with Larryta, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Larryta. Change fees will apply.

No ticket change for tickets on public holidays.


Lien Hung Change time/date
Fare Bus Sleeper Not permitted
Fare Limousine Bus Sleeper Not permitted

In accordance with the policy of Lien Hung, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Lignite Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Lignite Tour, once the booking has been confirmed changes are not allowed.


Lotus Phibun Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Lotus Phibun Tour, once the booking has been confirmed changes are not allowed.


Luxury Trans Vietnam Change time/date
Fare Limousine Van Seat (back) Permitted
Fare Limousine Van Seat (middle) Permitted

If you wish to change your booking with Luxury Trans Vietnam, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Luxury Trans Vietnam. Change fees will apply.

No ticket change for tickets on public holidays.


Mai Linh Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted

If you wish to change your booking with Mai Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mai Linh. Change fees will apply.

No ticket change for tickets on public holidays.


Maraliner Change time/date
Fare Bus Seat Not permitted

In accordance with the policy of Maraliner, once the booking has been confirmed changes are not allowed.


Meanchey VIP Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Meanchey VIP Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Change fees will apply.

No ticket change for tickets on public holidays.


My Duyen Change time/date
Fare Limousine Bus Sleeper Not permitted

In accordance with the policy of My Duyen, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Nattakan Transportation Change time/date
Fare Bus Seat Permitted

If you wish to change your booking with Nattakan Transportation, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Change fees will apply.

No ticket change for tickets on public holidays.


Ngoc Anh Change time/date
Fare Limousine Bus Sleeper Not permitted

In accordance with the policy of Ngoc Anh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Ngoc Thuan Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Ngoc Thuan, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Nguyen Kim Limousine Change time/date
Fare Limousine Bus Sleeper Not permitted

In accordance with the policy of Nguyen Kim Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Ninh Binh Excursion Transport Change time/date
Fare Limousine Van Seat Permitted

If you wish to change your booking with Ninh Binh Excursion Transport, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Ninh Binh Footprint Travel Change time/date
Fare Bus Sleeper (38) Permitted
Fare Cabin Bus Sleeper (32) Permitted
Fare Bus Royal Cabin Sleeper (20) Permitted

If you wish to change your booking with Ninh Binh Footprint Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ninh Binh Footprint Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Ninh Quynh Change time/date
Fare Limousine Van Seat Not permitted

In accordance with the policy of Ninh Quynh, once the booking has been confirmed changes are not allowed.


Olongpich Transport Change time/date
Fare Seat Permitted
Fare Sleeper Permitted
Fare Sleeper Permitted

If you wish to change your booking with Olongpich Transport, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Olongpich Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Orsuksa Tour Change time/date
Fare VIP 24 Not permitted

In accordance with the policy of Orsuksa Tour, once the booking has been confirmed changes are not allowed.


Osaka Bus Change time/date
Fare 4-Seat Class Not permitted

In accordance with the policy of Osaka Bus, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Pacific Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Pacific Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Pacific Express. Change fees will apply.

No ticket change for tickets on public holidays.


Perdana Express Change time/date
Fare Bus seat Not permitted

In accordance with the policy of Perdana Express, once the booking has been confirmed changes are not allowed.


Phantip Travel Change time/date
Fare Bus+Ferry Seat Permitted
Fare Bus seat Permitted
Fare Minivan+Ferry Seat Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Phantip Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phantip Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Phu Kradueng Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Phu Kradueng Tour, once the booking has been confirmed changes are not allowed.


Phuc An Express Change time/date
Fare Bus Sleeper (38) Permitted
Fare Bus Cabin Sleeper (20) Permitted

If you wish to change your booking with Phuc An Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phuc An Express. Change fees will apply.

No ticket change for tickets on public holidays.


Phuc Hai Change time/date
Fare Bus Sleeper Not permitted
Fare Limousine Minibus Seat Not permitted
Fare Limousine Bus Sleeper Not permitted

In accordance with the policy of Phuc Hai, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Phuc Xuyen Change time/date
Fare Bus Sleeper Permitted
Fare Minibus Seat Permitted
Fare Bus Sleeper Permitted
Fare Minibus Seat Permitted
Fare Limousine Van Seat Permitted
Fare Limousine Van Seat (back) Permitted
Fare Limousine Van Seat (front) Permitted
Fare Limousine Van Seat (middle) Permitted

If you wish to change your booking with Phuc Xuyen, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phuc Xuyen. Change fees will apply.

No ticket change for tickets on public holidays.


Phuket Travel Change time/date
Fare Express Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Phuket Travel, once the booking has been confirmed changes are not allowed.


Phuong Heng Bus Change time/date
Fare Bus Seat Permitted

If you wish to change your booking with Phuong Heng Bus, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Phuong Heng Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Plusliner Change time/date
Fare Bus seat Not permitted

In accordance with the policy of Plusliner, once the booking has been confirmed changes are not allowed.


Porn Piriya Tour Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Porn Piriya Tour, once the booking has been confirmed changes are not allowed.


Prempracha Change time/date
Fare Bus Seat Not permitted
Fare Bus Seat VIP Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Prempracha, once the booking has been confirmed changes are not allowed.


Quang Tuyen Change time/date
Fare Bus Sleeper Not permitted
Fare Bus Cabin Sleeper Not permitted
Fare Limousine Minibus Seat Not permitted

In accordance with the policy of Quang Tuyen, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Queen Cafe Change time/date
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper (32) Permitted with fees

If you wish to change your booking with Queen Cafe, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Queen Cafe. Change fees will apply.

No ticket change for tickets on public holidays.


Quynh Thanh Change time/date
Fare Limousine Van Seat Not permitted

In accordance with the policy of Quynh Thanh, once the booking has been confirmed changes are not allowed.


Rang Dong Change time/date
Fare Seat Not permitted
Fare Limousine Van Seat Not permitted
Fare Promotion Seat Not permitted

In accordance with the policy of Rang Dong, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Rithya Mondulkiri Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Rithya Mondulkiri Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.


Roong Reuang Coach Change time/date
Fare Seat VIP Permitted with fees
Fare Seat Permitted with fees

If you wish to change your booking with Roong Reuang Coach, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Roong Reuang Coach. Change fees will apply.

- 30 per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Saly VIP Change time/date
Fare Seat Permitted

If you wish to change your booking with Saly VIP, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Saly VIP. Change fees will apply.

No ticket change for tickets on public holidays.


Sao Viet Change time/date
Fare Bus Cabin Sleeper Permitted

If you wish to change your booking with Sao Viet, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Sao Viet. Change fees will apply.

No ticket change for tickets on public holidays.


Sapa Dragon Express Change time/date
Fare Bus Sleeper Permitted
Fare Bus Cabin Sleeper Permitted

If you wish to change your booking with Sapa Dragon Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Sapa Dragon Express. Change fees will apply.

No ticket change for tickets on public holidays.


Sawasdee All Thai Change time/date
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Sawasdee All Thai, once the booking has been confirmed changes are not allowed.


Sawasdee Esan Change time/date
Fare VIP 32 Not permitted

In accordance with the policy of Sawasdee Esan, once the booking has been confirmed changes are not allowed.


Sawasdee Surin Change time/date
Fare VIP 32 Not permitted

In accordance with the policy of Sawasdee Surin, once the booking has been confirmed changes are not allowed.


Sorya Transport Change time/date
Fare Bus Seat Permitted

If you wish to change your booking with Sorya Transport, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Sovan Rithy Express Change time/date
Fare Seat Permitted

If you wish to change your booking with Sovan Rithy Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Sovan Rithy Express. Change fees will apply.

No ticket change for tickets on public holidays.


Starmart Express Change time/date
Fare Bus seat Not permitted

In accordance with the policy of Starmart Express, once the booking has been confirmed changes are not allowed.


Sun Bus Change time/date
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Sun Bus, once the booking has been confirmed changes are not allowed.


Super Nice Express Change time/date
Fare Bus seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Super Nice Express, once the booking has been confirmed changes are not allowed.


Tbus Vietnam Change time/date
Fare Bus Cabin Sleeper (34) Permitted
Fare Limousine Van Seat Permitted

If you wish to change your booking with Tbus Vietnam, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Tbus Vietnam. Change fees will apply.

No ticket change for tickets on public holidays.


TCT Mondulkiri Express Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with TCT Mondulkiri Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.


Thai Sriram Change time/date
Fare Bus Seat Not permitted
Fare Bus Seat Class 1 Not permitted
Fare Bus Seat VIP Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Thai Sriram, once the booking has been confirmed changes are not allowed.


Thaisanuan Tour Change time/date
Fare VIP 32 Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Thaisanuan Tour, once the booking has been confirmed changes are not allowed.


Thang Vang Change time/date
Fare Minivan Seat Permitted

If you wish to change your booking with Thang Vang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thang Vang. Change fees will apply.

No ticket change for tickets on public holidays.


Thanh Buoi Change time/date
Fare Cabin Sleeper Not permitted
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare Sleeper 34 Not permitted

In accordance with the policy of Thanh Buoi, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Thanh Dat Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Thanh Dat, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Thanh Ly Change time/date
Fare Bus Sleeper (44) Permitted
Fare Cabin Bus Sleeper (34) Permitted
Fare Royal Cabin Sleeper (24) Permitted

If you wish to change your booking with Thanh Ly, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Thanh Ly. Change fees will apply.

No ticket change for tickets on public holidays.


Thanh Son Bus Change time/date
Fare Minivan Seat (16) Permitted with fees

If you wish to change your booking with Thanh Son Bus, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thanh Son Bus. Change fees will apply.

No ticket change for tickets on public holidays.


The Anh Change time/date
Fare Bus Sleeper Not permitted
Fare Limousine Bus Cabin Not permitted

In accordance with the policy of The Anh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


The Long Travel Change time/date
Fare Bus Seat Permitted
Fare Sleeper Bus Permitted
Fare Limousine Bus Seat (18) Permitted
Fare Cabin Bus Sleeper (34) Permitted
Fare Limousine Van Seat (10) Permitted
Fare Minivan Seat (16) Permitted

If you wish to change your booking with The Long Travel, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with The Long Travel. Change fees will apply.

No ticket change for tickets on public holidays.


The New Way Travel Change time/date
Fare Limousine Van Seat Permitted with fees

If you wish to change your booking with The New Way Travel, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with The New Way Travel. Change fees will apply.

No ticket change for tickets on public holidays.


The Transport Co Ltd Change time/date
Fare Bus Seat (Standard) Not permitted

In accordance with the policy of The Transport Co Ltd, once the booking has been confirmed changes are not allowed.


Thien Thanh Limousine Change time/date
Fare Limousine Bus Seat Not permitted
Fare Limousine Cabin Sleeper Not permitted

In accordance with the policy of Thien Thanh Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Thu Ky Change time/date
Fare Bus Sleeper Not permitted

In accordance with the policy of Thu Ky, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Tien Oanh Change time/date
Fare Bus Sleeper Not permitted
Fare Limousine Bus Sleeper Not permitted
Fare Limousine Bus Cabin Not permitted

In accordance with the policy of Tien Oanh, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


TP Travel Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted
Fare Cabin Bus Sleeper (20) Permitted
Fare Cabin Bus Sleeper (34) Permitted

If you wish to change your booking with TP Travel, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with TP Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Trang An Limousine Change time/date
Fare Limousine Van Seat Permitted with fees

If you wish to change your booking with Trang An Limousine, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Trang An Limousine. Change fees will apply.

No ticket change for tickets on public holidays.


Transnasional Change time/date
Fare Bus seat Not permitted

In accordance with the policy of Transnasional, once the booking has been confirmed changes are not allowed.


Transtar Change time/date
Fare Bus seat Not permitted
Fare Vip bus seat Not permitted

In accordance with the policy of Transtar, once the booking has been confirmed changes are not allowed.


Travel Mart Change time/date
Fare Bus Seat Permitted
Fare Night Bus Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Travel Mart, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Travel Mart. Change fees will apply.

No ticket change for tickets on public holidays.


Truly Ha Giang Change time/date
Fare Limousine Van Seat Permitted

If you wish to change your booking with Truly Ha Giang, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Change fees will apply.

No ticket change for tickets on public holidays.


Unititi Change time/date
Fare Seat Not permitted

In accordance with the policy of Unititi, once the booking has been confirmed changes are not allowed.


VET Air Bus Express Change time/date
Fare Premium Air Bus Seat Permitted

If you wish to change your booking with VET Air Bus Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with VET Air Bus Express. Change fees will apply.

No ticket change for tickets on public holidays.


Vie Limousine Change time/date
Fare Limousine Van Seat Not permitted
Fare Limousine Van Seat (back) Not permitted
Fare Limousine Van Seat (front) Not permitted

In accordance with the policy of Vie Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Viet Nam Travel Bus Change time/date
Fare Bus Seat Permitted
Fare Limousine Van Seat Permitted
Fare Limousine Van Seat (back) Permitted
Fare Limousine Van Seat (front) Permitted

If you wish to change your booking with Viet Nam Travel Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Viet Nam Travel Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Virak Buntham Change time/date
Fare Bus seat Permitted
Fare Bus Sleeper Permitted
Fare Minibus Seat Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Virak Buntham, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Change fees will apply.

No ticket change for tickets on public holidays.


Virak Buntham Change time/date
Fare Bus Seat Permitted
Fare Bus Sleeper Permitted
Fare Luxury Bus Sleeper Permitted
Fare Limousine Van Seat Permitted
Fare Minibus Seat Permitted
Fare Minivan Seat Permitted

If you wish to change your booking with Virak Buntham, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Change fees will apply.

No ticket change for tickets on public holidays.


Willer Express Change time/date
Fare 4-Seat Class Not permitted

In accordance with the policy of Willer Express, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Xuan Trang Limousine Change time/date
Fare Limousine Van Seat Not permitted

In accordance with the policy of Xuan Trang Limousine, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


The following change terms apply to the ferry fares:

Andaman Wave Master Change time/date
Fare Ferry Standard Class Seat Permitted
Fare Ferry 1st Class Seat Permitted
Fare Ferry Premium Seat Permitted
Fare Speedboat Seat Permitted

If you wish to change your booking with Andaman Wave Master, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Andaman Wave Master. Change fees will apply.

No ticket change for tickets on public holidays.


Angkor Express Boat Change time/date
Fare Seat Permitted

If you wish to change your booking with Angkor Express Boat, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Change fees will apply.

No ticket change for tickets on public holidays.


Ao Nang Travel and Tour Change time/date
Fare Ferry Seat Permitted with fees

If you wish to change your booking with Ao Nang Travel and Tour, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ao Nang Travel and Tour. Change fees will apply.

- 30 THB per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.


Batam Fast Ferry Change time/date
Fare Seat Not permitted

In accordance with the policy of Batam Fast Ferry, once the booking has been confirmed changes are not allowed.


Bintan Resort Ferry Change time/date
Fare Seat Not permitted

In accordance with the policy of Bintan Resort Ferry, once the booking has been confirmed changes are not allowed.


Boonsiri Change time/date
Fare Catamaran Seat Permitted

If you wish to change your booking with Boonsiri, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Boonsiri. Change fees will apply.

No ticket change for tickets on public holidays.


Bundhaya Speed Boat Change time/date
Fare Ferry Seat Permitted
Fare Speedboat Seat Permitted

If you wish to change your booking with Bundhaya Speed Boat, please Contact Us. This option is available until 180 hours before departure, after that time please contact directly with Bundhaya Speed Boat. Change fees will apply.

No ticket change for tickets on public holidays.


Buva Sea Cambodia Change time/date
Fare Seat Permitted

If you wish to change your booking with Buva Sea Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Ba Island Change time/date
Fare Catamaran Seat Not permitted
Fare Bus + Ferry Seat Not permitted

In accordance with the policy of Cat Ba Island, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Daiichi Travel Change time/date
Fare Sunrise Cruise Permitted
Fare Sunset Cruise Permitted

If you wish to change your booking with Daiichi Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Daiichi Travel. Change fees will apply.

No ticket change for tickets on public holidays.


Greenlines DP Change time/date
Fare Ferry Seat Not permitted

In accordance with the policy of Greenlines DP, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Hang Chau Tourist Change time/date
Fare Seat Permitted with fees

If you wish to change your booking with Hang Chau Tourist, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Hang Chau Tourist. Change fees will apply.

- 30% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.


Island SpeedFerry Change time/date
Fare Seat Permitted

If you wish to change your booking with Island SpeedFerry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Change fees will apply.

No ticket change for tickets on public holidays.


Limbongan Maju Change time/date
Fare Seat Not permitted

In accordance with the policy of Limbongan Maju, once the booking has been confirmed changes are not allowed.


Lomprayah Change time/date
Fare Catamaran Seat Permitted with fees

If you wish to change your booking with Lomprayah, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Lomprayah. Change fees will apply.

No ticket change for tickets on public holidays.


Phu Quoc Express Change time/date
Fare Ferry Seat ECO Permitted with fees
Fare Ferry Seat DELUXE Permitted with fees
Fare Ferry Seat VIP Permitted with fees

If you wish to change your booking with Phu Quoc Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Change fees will apply.

- 20% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.


Raja Ferry Port Change time/date
Fare Ferry Seat Permitted
Fare Bus+Ferry Seat Permitted

If you wish to change your booking with Raja Ferry Port, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Change fees will apply.

No ticket change for tickets on public holidays.


Seatran Ferry Change time/date
Fare Ferry Seat Permitted
Fare Speedboat Seat Permitted

If you wish to change your booking with Seatran Ferry, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Seatran Ferry. Change fees will apply.

No ticket change for tickets on public holidays.


Super Fast Ferry Change time/date
Fare Seat Not permitted

In accordance with the policy of Super Fast Ferry, once the booking has been confirmed changes are not allowed.


Superdong Speed Ferry Change time/date
Fare Ferry Seat Permitted with fees

If you wish to change your booking with Superdong Speed Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Superdong Speed Ferry. Change fees will apply.

- 30% per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.


Tigerline Ferry Change time/date
Fare Ferry seat Permitted

If you wish to change your booking with Tigerline Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Change fees will apply.

No ticket change for tickets on public holidays.


The following change terms apply to the motorbike fares:

Hong Hao Change time/date
Fare Self Drive (125 cc) Permitted
Fare Self Drive (150 cc) Permitted
Fare Easy Rider Permitted

If you wish to change your booking with Hong Hao, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Hao. Change fees will apply.

No ticket change for tickets on public holidays.


Cancellations

In case you booked through our website, you may request a cancellation of your booking according to the following terms:

Missed check-in or failure to board within the required time will result in no refund. Cancellation after departure is not permitted.

Cancellation before departure is permitted according to the terms of the Passenger Carrier.

The following cancellation terms apply to the flight fares:

9 Air Cancellation before departure
Fare 9AirBasic Permitted with fees
Fare 9AirStandard Permitted with fees

If you wish to cancel your booking with 9 Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with 9 Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of 9 Air.


Air Busan Cancellation before departure
Fare Premium Economy Permitted with fees
Fare Special Fare Permitted with fees
Fare Super Special Fare Permitted with fees

If you wish to cancel your booking with Air Busan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Standard Permitted with fees
Fare First Standard Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air China, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air China. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air China.


Air France Cancellation before departure
Fare Premium Economy Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air France, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air France. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air France.


Air India Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Air India, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Cancellation before departure
Fare Premium Economy Flex Permitted with fees
Fare Express Flex Permitted with fees
Fare Express Value Permitted with fees

If you wish to cancel your booking with Air India Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air KBZ Cancellation before departure
Fare Flexible Fare Permitted with fees
Fare Best Fare Permitted with fees

If you wish to cancel your booking with Air KBZ, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air KBZ. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air KBZ.


Air Macau Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air Macau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air New Zealand Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Air New Zealand, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air New Zealand. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air New Zealand.


Air Seoul Cancellation before departure
Fare Regular Fare Permitted with fees
Fare Discount Fare Permitted with fees
Fare Special Fare Permitted with fees

If you wish to cancel your booking with Air Seoul, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia.


AirAsia India Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia India, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia India.


AirSWIFT Cancellation before departure
Fare Premium Permitted with fees
Fare Value Not permitted
Fare Basic Not permitted
Fare Promo Not permitted

If you wish to cancel your booking with AirSWIFT, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with AirSWIFT. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of AirSWIFT.


All Nippon Airways Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Basic Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Basic Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Full Flex Permitted
Fare Economy Basic Permitted with fees
Fare Economy Value Permitted with fees
Fare Super Value Not permitted

If you wish to cancel your booking with All Nippon Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Asiana Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bamboo Airways Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Smart Permitted with fees
Fare Premium Flex Permitted with fees
Fare Premium Smart Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Smart Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Saver Max Not permitted
Fare Bamboo Eco Not permitted

If you wish to cancel your booking with Bamboo Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 12 hours before departure, after that time please contact directly with Bamboo Airways. Service fees will not be refunded. Cancellation fees will apply.

- 418000 + 50,000 VND per ticket if 12 hours or more to departure.
- No ticket refund if less than 12 hours to departure.

For more information, please read the fare rules and policies of Bamboo Airways.


Bangkok Airways Cancellation before departure
Fare Blue Ribbon Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Freedom Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Promotion Not permitted

If you wish to cancel your booking with Bangkok Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Batik Air Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Batik Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Batik Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Batik Air.


Beijing Capital Airlines Cancellation before departure
Fare Economy Flex Permitted with fees

If you wish to cancel your booking with Beijing Capital Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Beijing Capital Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Beijing Capital Airlines.


Biman Bangladesh Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Biman Bangladesh Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


Cambodia Airways Cancellation before departure
Fare Economy Basic Permitted with fees
Fare Economy Valued Not permitted

If you wish to cancel your booking with Cambodia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Cancellation before departure
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Not permitted
Fare Low Budget Not permitted

If you wish to cancel your booking with Cambodia Angkor Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cathay Pacific Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Saver Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Cathay Pacific, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Cancellation before departure
Fare FLY Not permitted

In accordance with the policy of Cebgo, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Cancellation before departure
Fare FLY Not permitted

In accordance with the policy of Cebu Pacific, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebu Pacific.


Chengdu Airlines Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Chengdu Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Chengdu Airlines.


China Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Standard Permitted with fees
Fare ECO Flex Permitted with fees
Fare ECO Standard Permitted with fees
Fare Economy Refundable Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Refundable Permitted with fees
Fare Business Restricted Not permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Eastern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Southern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


Citilink Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Citilink, tickets are non-refundable.

For more information, please read the fare rules and policies of Citilink.


Eastar Jet Cancellation before departure
Fare Regular Permitted with fees
Fare Discount Permitted with fees
Fare Event Not permitted

If you wish to cancel your booking with Eastar Jet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Emirates, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Emirates. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Emirates.


Etihad Airways Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Classic Permitted with fees
Fare Business Saver Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Etihad Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Etihad Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Etihad Airways.


Eva Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Eva Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Firefly Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted
Fare Fly Basic Not permitted

If you wish to cancel your booking with Firefly, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Firefly. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Firefly.


Garuda Indonesia Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Affordable Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees
Fare Economy Promotion Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Garuda Indonesia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Cancellation before departure
Fare Business Permitted with fees
Fare GoFlexi Permitted with fees
Fare GoReturn Permitted with fees
Fare GoSmart Permitted with fees

If you wish to cancel your booking with GoAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with GoAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Cancellation before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Golden Myanmar Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Hainan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Saver Permitted with fees
Fare Economy Basic Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hainan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Himalaya Airlines Cancellation before departure
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Himalaya Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare FlexiFly Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hong Kong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Cancellation before departure
Fare U-Biz Permitted with fees
Fare Fun Not permitted
Fare Fun+ Not permitted

If you wish to cancel your booking with Hong Kong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


IndiGo Cancellation before departure
Fare Flexi Plus Permitted with fees
Fare Regular Permitted with fees
Fare Lite Permitted with fees

If you wish to cancel your booking with IndiGo, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with IndiGo. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of IndiGo.


Indonesia AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Indonesia AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Japan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Japan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


JC International Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with JC International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Jeju Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jetstar Airways Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Airways.


Jetstar Asia Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Asia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia.


Jetstar Japan Cancellation before departure
Fare Business Max Permitted with fees
Fare Business Not permitted
Fare Economy Starter Plus Permitted with fees
Fare Economy Starter Not permitted

If you wish to cancel your booking with Jetstar Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Japan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Japan.


Jin Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Jin Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jin Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jin Air.


Juneyao Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Juneyao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


Korean Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Prestige Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Korean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Cancellation before departure
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Kunming Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Cancellation before departure
Fare Premium Economy Permitted with fees
Fare Enjoyable Economy Permitted with fees
Fare Extra Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Vacation Not permitted

If you wish to cancel your booking with Lanmei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Lao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Cancellation before departure
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lucky Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Lufthansa Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Classic Not permitted
Fare Economy Light Not permitted

If you wish to cancel your booking with Lufthansa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lufthansa. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lufthansa.


Malaysia Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Smart Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Smart Permitted with fees
Fare Economy Promo Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Malaysia Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Maldivian Cancellation before departure
Fare Economy Flex Permitted with fees

If you wish to cancel your booking with Maldivian, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Maldivian. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Maldivian.


Malindo Air Cancellation before departure
Fare Business Permitted with fees
Fare Business Flexi Permitted with fees
Fare Business Saver Not permitted
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees
Fare Economy Super Saver Not permitted

If you wish to cancel your booking with Malindo Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malindo Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Cancellation before departure
Fare ECO Flex Permitted with fees
Fare ECO Standard Permitted with fees
Fare ECO Basic Permitted with fees

If you wish to cancel your booking with Mandarin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Cancellation before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Mann Yadanarpon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with MIAT Mongolian Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Hot Deal Not permitted

If you wish to cancel your booking with Myanmar Airways International, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Myanmar National Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


NAM Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with NAM Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with NAM Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of NAM Air.


Nepal Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Nepal Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Cancellation before departure
Fare Nok Max Not permitted
Fare Nok X-tra Not permitted
Fare Nok Lite Not permitted

In accordance with the policy of Nok Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Nok Air.


Pacific Airlines Cancellation before departure
Fare Economy Premium Flex Permitted with fees
Fare Economy Plus Not permitted
Fare Economy Value Not permitted

If you wish to cancel your booking with Pacific Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Pacific Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Pacific Airlines.


Pakistan International Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Semi Flex Not permitted

If you wish to cancel your booking with Pakistan International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Pakistan International Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Pakistan International Airlines.


Pan Pacific Airlines Cancellation before departure
Fare Economy Saver Not permitted

In accordance with the policy of Pan Pacific Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Pan Pacific Airlines.


Peach Cancellation before departure
Fare Value Peach Permitted with fees
Fare Simple Peach Not permitted

If you wish to cancel your booking with Peach, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Peach. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Value Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Philippine Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Philippines AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qantas Cancellation before departure
Fare Business Flex Permitted with fees
Fare First Class Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Qantas, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qantas. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qantas.


Qatar Airways Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Permitted with fees
Fare Business Promo Not permitted
Fare First Flexi Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Qatar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Royal Brunei Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Business Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees

If you wish to cancel your booking with Royal Brunei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Scoot Cancellation before departure
Fare ScootPlus Not permitted
Fare ScootPlus Not permitted
Fare FlyBag Not permitted
Fare FLY Not permitted

In accordance with the policy of Scoot, tickets are non-refundable.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Shandong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Shanghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Shenzhen Airlines Cancellation before departure
Fare Economy Value Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Shenzhen Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shenzhen Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shenzhen Airlines.


Sichuan Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Sichuan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Silk Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Cancellation before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Premium Economy Lite Not permitted
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Singapore Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


Sky Angkor Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Sky Angkor Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sky Angkor Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sky Angkor Airlines.


SpiceJet Cancellation before departure
Fare SpiceMax Permitted with fees
Fare SpiceSaver Permitted with fees

If you wish to cancel your booking with SpiceJet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Cancellation before departure
Fare Spring Plus Permitted with fees
Fare Spring Flexi Permitted with fees

If you wish to cancel your booking with Spring Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


Spring Airlines Japan Cancellation before departure
Fare Spring Plus Permitted with fees
Fare Spring Permitted with fees

If you wish to cancel your booking with Spring Airlines Japan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines Japan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Spring Airlines Japan.


SriLankan Airlines Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with SriLankan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Cancellation before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Sriwijaya Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


T'way Air Cancellation before departure
Fare Normal Fare Permitted with fees
Fare Smart Fare Permitted with fees
Fare Event Fare Not permitted

If you wish to cancel your booking with T'way Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Cancellation before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Cancellation before departure
Fare Royal Silk Flexi Permitted with fees
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Thai Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Cancellation before departure
Fare Premium Economy Not permitted
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Thai Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Cancellation before departure
Fare Premium Economy Plus Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Promo Not permitted

If you wish to cancel your booking with Thai Smile Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Cancellation before departure
Fare Skyboss Not permitted
Fare Eco Not permitted
Fare Promo Not permitted

In accordance with the policy of Thai VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Tianjin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tigerair Australia Cancellation before departure
Fare Tigerlight Not permitted

In accordance with the policy of Tigerair Australia, tickets are non-refundable.

For more information, please read the fare rules and policies of Tigerair Australia.


Tigerair Taiwan Cancellation before departure
Fare Tigerlight Not permitted

In accordance with the policy of Tigerair Taiwan, tickets are non-refundable.

For more information, please read the fare rules and policies of Tigerair Taiwan.


Turkish Airlines Cancellation before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Turkish Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Turkish Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Turkish Airlines.


Uni Air Cancellation before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Uni Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Uni Air.


VietJet Air Cancellation before departure
Fare Skyboss Not permitted
Fare Eco Not permitted
Fare Promo Not permitted
Fare Deluxe Not permitted

In accordance with the policy of VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Cancellation before departure
Fare Business Flex Permitted with fees
Fare Business Classic Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Classic Permitted with fees
Fare Economy Lite Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Vietnam Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


Virgin Australia Cancellation before departure
Fare Business Permitted with fees
Fare Business Saver Permitted with fees
Fare Freedom Permitted with fees
Fare Elevate Permitted with fees
Fare Gateaway Not permitted

If you wish to cancel your booking with Virgin Australia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Virgin Australia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Virgin Australia.


Wings Air Cancellation before departure
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Wings Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Wings Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Wings Air.


XiamenAir Cancellation before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with XiamenAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following cancellation terms apply to the train fares:

Chapa Express Cancellation before departure
Fare Sleeper 2-Berth (VIP) Permitted with fees
Fare Sleeper 2-Berth (Suite) Permitted with fees
Fare Sleeper 4-Berth (Superior) Permitted with fees
Fare Sleeper 4-Berth (Deluxe) Permitted with fees

If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 5 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 16 to 20 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 5 to 15 days to departure
- No ticket refund if less than 4 days to departure or departure on public holiday


China Railway Cancellation before departure
Fare Business class Seat Permitted with fees
Fare Premier class Seat Permitted with fees
Fare First class Seat Permitted with fees
Fare Soft Sleeper 4-Berth Permitted with fees
Fare Second class Seat Permitted with fees
Fare Soft Sleeper 4-Berth Permitted with fees
Fare Deluxe Soft Sleeper 2-Berth Permitted with fees
Fare Hard Sleeper 6-Berth Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Soft seat Permitted with fees

If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays. No ticket refund if the ticket has already been collected at the station or authorized ticket office.

Service fees will not be refunded. Cancellation fees will apply. Refund amount is subject to the railway authority.

For the route Hanoi-Nanning:

- 33% of the ticket fare + 50,000 VND per ticket if the ticket has been issued.
- No ticket refund if less than 3 days to departure.

For the route Guangzhou-Shenzhen-Hongkong:

- 5% of the ticket fare + 10 CNY per ticket if the ticket has been issued.
- 30% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 50% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.

For any other route:

- 10 CNY per ticket if the ticked has been issued.
- 5% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 10% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.


Damitrans Express Cancellation before departure
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Damitrans Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


Halo Express Cancellation before departure
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Halo Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 50,000 VND per ticket if 7 days to departure
- 70% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


Hankyu Railway Cancellation before departure
Fare Hankyu Pass (1-day) Permitted with fees
Fare Hankyu Pass (2-day) Permitted with fees

If you wish to cancel your rail pass with Hankyu Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- No refund if the exchange order (E-TICKET) has been exchanged or the rail pass has been used, expired, lost or stolen.


Hanshin Electric Railway Cancellation before departure
Fare Hanshin Pass (1-day) Permitted with fees

If you wish to cancel your rail pass with Hanshin Electric Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- No refund if the exchange order (E-TICKET) has been exchanged or the rail pass has been used, expired, lost or stolen.


JR Cancellation before departure
Fare Green car seat (Shinkansen) Permitted with fees
Fare Ordinary car seat (Shinkansen) Permitted with fees
Fare JR WEST All Pass (7-day) Permitted with fees
Fare Kansai WIDE Pass (5-day) Permitted with fees
Fare Kansai-Hiroshima Pass (5-day) Permitted with fees
Fare Kansai-Hokuriku Pass (7-day) Permitted with fees
Fare Sanyo-San'in Pass (7-day) Permitted with fees
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted with fees
Fare Okayama-Yamaguchi Pass (5-day) Permitted with fees

If you wish to cancel your ticket with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.

If you wish to cancel your rail pass with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- 10% of the ticket fare + 200 JPY per ticket if the exchange order (E-TICKET) has been exchanged but the rail pass has not been used.
- No refund if the rail pass has been used, expired, lost or stolen.


JR East Cancellation before departure
Fare Gran class car seat (Tohoku) Permitted with fees
Fare Green car seat (Tohoku) Permitted with fees
Fare Ordinary car seat (Tohoku) Permitted with fees
Fare Gran class car seat (Hokuriku) Permitted with fees
Fare Green car seat (Hokuriku) Permitted with fees
Fare Ordinary car seat (Hokuriku) Permitted with fees
Fare Green car seat (Joetsu) Permitted with fees
Fare Ordinary car seat (Joetsu) Permitted with fees
Fare Green car seat (Azusa) Permitted with fees
Fare Ordinary car seat (Azusa) Permitted with fees
Fare Ordinary car seat (Fuji Excursion) Permitted with fees
Fare Green car seat (Inaho) Permitted with fees
Fare Ordinary car seat (Inaho) Permitted with fees
Fare Ordinary car seat (Kinugawa) Permitted with fees
Fare Green car seat (Narita) Permitted with fees
Fare Ordinary car seat (Narita) Permitted with fees
Fare Ordinary car seat (Nikko) Permitted with fees
Fare Green car seat (Shinano) Permitted with fees
Fare Ordinary car seat (Shinano) Permitted with fees
Fare Ordinary car seat (Shirayuki) Permitted with fees
Fare Green car seat (Tsugaru) Permitted with fees
Fare Ordinary car seat (Tsugaru) Permitted with fees
Fare Nagano-Niigata Pass (5-day) Permitted with fees
Fare Tohoku Pass (5-day) Permitted with fees

If you wish to cancel your booking with JR East, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.


JR Hokkaido Cancellation before departure
Fare Green car seat (Hokuto) Permitted with fees
Fare Ordinary car seat (Hokuto) Permitted with fees
Fare Ordinary car seat (Kamui) Permitted with fees
Fare Green car seat (Lilac) Permitted with fees
Fare Ordinary car seat (Lilac) Permitted with fees
Fare Ordinary car seat (Okhotsk) Permitted with fees
Fare Green car seat (Ozora) Permitted with fees
Fare Ordinary car seat (Ozora) Permitted with fees
Fare Green car seat (Soya) Permitted with fees
Fare Ordinary car seat (Soya) Permitted with fees
Fare Green car seat (Tokachi) Permitted with fees
Fare Ordinary car seat (Tokachi) Permitted with fees

If you wish to cancel your booking with JR Hokkaido, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.


JR West Cancellation before departure
Fare Discount ticket (Haruka) Permitted with fees
Fare Discount ticket (Thunderbird) Permitted with fees
Fare JR WEST All Pass (7-day) Permitted with fees
Fare Kansai Pass (1-day) Permitted with fees
Fare Kansai Pass (2-day) Permitted with fees
Fare Kansai WIDE Pass (5-day) Permitted with fees
Fare Kansai-Hiroshima Pass (5-day) Permitted with fees
Fare Kansai-Hokuriku Pass (7-day) Permitted with fees
Fare Sanyo-San'in Pass (7-day) Permitted with fees
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted with fees
Fare Okayama-Yamaguchi Pass (5-day) Permitted with fees

If you wish to cancel your discount ticket / rail pass with JR West, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- 10% of the ticket fare + 200 JPY per ticket if the exchange order (E-TICKET) has been exchanged but the discount ticket / rail pass has not been used.
- No refund if the discount ticket / rail pass has been used, expired, lost or stolen.


Keisei Electric Railway Cancellation before departure
Fare Discount ticket (Skyliner) Not permitted

In accordance with the policy of Keisei Electric Railway, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Kintetsu Railway Cancellation before departure
Fare Kintetsu Pass (1-day) Permitted with fees
Fare Kintetsu Pass (2-day) Permitted with fees
Fare Kintetsu Pass (5-day) Permitted with fees

If you wish to cancel your rail pass with Kintetsu Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- No refund if the exchange order (E-TICKET) has been exchanged or the rail pass has been used, expired, lost or stolen.


KTM Berhad Cancellation before departure
Fare Second class Sleeper Not permitted
Fare Second class Seat Not permitted
Fare Seat Not permitted
Fare Business Seat Not permitted
Fare Premier class Seat Not permitted

In accordance with the policy of KTM Berhad, tickets are non-refundable.


Laman Express Cancellation before departure
Fare VIP 2-Berth (Private car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Premium 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Laman Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 14 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if more than 30 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 14 to 30 days to departure
- No ticket refund if less than 14 days to departure or departure on public holiday


Laos-China Railway Cancellation before departure
Fare First class Seat Permitted with fees
Fare Second class Seat Permitted with fees
Fare Standard Seat Permitted with fees

If you wish to cancel your booking with Laos-China Railway, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Laos-China Railway. Service fees will not be refunded. Cancellation fees will apply.


Lotus Train Cancellation before departure
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Lotus Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 5 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 20 to 30 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 10 to 20 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 5 to 10 days to departure
- No ticket refund if less than 5 days to departure.


Nankai Electric Railway Cancellation before departure
Fare One-way ticket (Rapi:t) Not permitted

In accordance with the policy of Nankai Electric Railway, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


New Livitrans Express Cancellation before departure
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Deluxe 2-Berth (Private car) Permitted with fees
Fare Suite Cabin (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Deluxe 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with New Livitrans Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 4 to 15 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


Osaka Metro Cancellation before departure
Fare Osaka Metro Pass (1-day) Not permitted
Fare Osaka Metro Pass (2-day) Not permitted

In accordance with the policy of Osaka Metro, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Royal Railway Cancellation before departure
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, tickets are non-refundable.


Sapaly Express Cancellation before departure
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Sapaly Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 15 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 15 days to departure
- No ticket refund if less than 15 days to departure or departure on public holiday


SRT Cancellation before departure
Fare First class Berth (A/C) Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat Permitted with fees
Fare Second class Seat (A/C) Permitted with fees
Fare Third class Seat Permitted with fees
Fare First class Berth (A/C) Permitted with fees
Fare Second class Berth (A/C) Permitted with fees
Fare Second class Seat (A/C) Permitted with fees

If you wish to cancel your booking with State Railway of Thailand, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 70% of the ticket fare + 30 THB per ticket if the ticket has been issued
- No ticket refund if less than 1 day to departure.


THSR Cancellation before departure
Fare Business Permitted with fees
Fare Standard Permitted with fees

If you wish to cancel your booking with THSR, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 12 hours before departure, after that time please contact directly with THSR. Service fees will not be refunded. Cancellation fees will apply.

- 20 TWD + 100 TWD per ticket if 12 hours or more to departure.
- No ticket refund if less than 12 hours to departure.

No ticket refund for tickets on public holidays.


Tokyo Metro Cancellation before departure
Fare Tokyo Subway Ticket (24-hour) Not permitted
Fare Tokyo Subway Ticket (48-hour) Not permitted
Fare Tokyo Subway Ticket (72-hour) Not permitted

In accordance with the policy of Tokyo Metro, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Vic Sapa Train Cancellation before departure
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Suite Cabin (Private car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Vic Sapa Train, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 10 to 15 days to departure
- 15% of the ticket fare + 50,000 VND per ticket if 5 to 10 days to departure
- 20% of the ticket fare + 50,000 VND per ticket if 5 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


Vietnam Railways Cancellation before departure
Fare Sleeper 4-Berth Permitted with fees
Fare Sleeper 6-Berth Permitted with fees
Fare Soft seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees

If you wish to cancel your booking with Vietnam Railways, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays and promotion tickets.

Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 20% of the ticket fare + 25,000 VND / 35,000 VND per ticket
- For the route Hanoi - Lao Cai and tickets on public holidays, 50% of the ticket fare + 25,000 VND / 35,000 VND per ticket
- For promotion tickets, the amount is subject to the railway authority + 25,000 VND / 35,000 VND per ticket


Violette Trains Cancellation before departure
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Violette Trains, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 5 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


The following cancellation terms apply to the bus fares:

3S Limo Cancellation before departure
Fare Limousine Bus Seat Permitted with fees

If you wish to cancel your booking with 3S Limo, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of the ticket fare + 25,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 25,000 VND per ticket if 2 to 3 days to departure
- No refund if less than 2 days before departure or departure on public holiday


407 Pattana Cancellation before departure
Fare Express Not permitted

In accordance with the policy of 407 Pattana, tickets are non-refundable.


707 Express Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of 707 Express, tickets are non-refundable.


Aerobus Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of Aerobus, tickets are non-refundable.


Air Chaiyaphum Cancellation before departure
Fare VIP 32 Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Air Chaiyaphum, tickets are non-refundable.


Air Muang Loei Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Air Muang Loei, tickets are non-refundable.


Air Ubon Cancellation before departure
Fare VIP 32 Not permitted

In accordance with the policy of Air Ubon, tickets are non-refundable.


Air Udon Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Air Udon, tickets are non-refundable.


Alisan Golden Coach Cancellation before departure
Fare Bus seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Alisan Golden Coach, tickets are non-refundable.


An Binh Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with An Binh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with An Binh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


An Phu Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper (34) Permitted with fees
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with An Phu, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with An Phu. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Asia Van Transfer Cancellation before departure
Fare Bus Sleeper + Minivan Seat Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Asia Van Transfer, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Bang Phan Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Seat Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Bang Phan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Bang Phan. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Bangkok Busline Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Bangkok Busline, tickets are non-refundable.


Bao Khang Limousine Cancellation before departure
Fare Limousine Bus Seat Permitted with fees

If you wish to cancel your booking with Bao Khang Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Bao Khang Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Barri Ann Travel Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Barri Ann Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Barri Ann Travel. Service fees will not be refunded. Cancellation fees will apply.

- 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Bayon VIP Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Bayon VIP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bayon VIP. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Billion Stars Cancellation before departure
Fare Seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Billion Stars, tickets are non-refundable.


Binh Minh Bus Cancellation before departure
Fare Bus Cabin Sleeper (24) Permitted with fees
Fare Bus Cabin Sleeper (22) Permitted with fees

If you wish to cancel your booking with Binh Minh Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Binh Minh Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Binh Minh Limousine Cancellation before departure
Fare Limousine Van Seat Not permitted

In accordance with the policy of Binh Minh Limousine, tickets are non-refundable.


Bokor Transport Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Bokor Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Budsarakam Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Budsarakam Tour, tickets are non-refundable.


Bus Express Cancellation before departure
Fare Express Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Bus Express, tickets are non-refundable.


Cambodia Post VIP Van Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Cambodia Post VIP Van, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Cat Ba Express Cancellation before departure
Fare Minibus Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Cat Thien Hai Travel Cancellation before departure
Fare Limousine Car Seat (5) Permitted with fees
Fare Limousine Bus Seat (15) Permitted with fees
Fare Limousine Van Seat (9) Permitted with fees

If you wish to cancel your booking with Cat Thien Hai Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Cat Thien Hai Travel. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Cau Me Cancellation before departure
Fare Minibus Seat Permitted with fees
Fare Bus Sleeper Not permitted

If you wish to cancel your booking with Cau Me, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cau Me. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Chanapai Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Chanapai Tour, tickets are non-refundable.


Chitpasong Bus Cancellation before departure
Fare Bus seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Minibus Seat Permitted with fees

If you wish to cancel your booking with Chitpasong Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 1.0 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


CTT Transportation Cancellation before departure
Fare Minivan Seat Not permitted

In accordance with the policy of CTT Transportation, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Daiichi Travel Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Daiichi Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Daiichi Travel. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Duc Duong Bus Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Limousine Van Seat Permitted with fees
Fare Minivan Seat (16) Permitted with fees

If you wish to cancel your booking with Duc Duong Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duc Duong Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Duong Hong Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Duong Hong, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duong Hong. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Duy Khang Limousine Cancellation before departure
Fare Limousine Van Seat Not permitted

In accordance with the policy of Duy Khang Limousine, tickets are non-refundable.


Duy Long Cancellation before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Duy Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Service fees will not be refunded. Cancellation fees will apply.

- 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Eco Sapa Cancellation before departure
Fare Limousine Van Seat (middle) Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees

If you wish to cancel your booking with Eco Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Eco Sapa. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Ekareach Express Cancellation before departure
Fare Minivan Seat Not permitted

In accordance with the policy of Ekareach Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Emerald Express Cancellation before departure
Fare Minivan Seat Not permitted

In accordance with the policy of Emerald Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Esan Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Esan Tour, tickets are non-refundable.


Expats Way Travel Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Expats Way Travel, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 25,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 25,000 VND per ticket if cancel before 2 days to departure
- No refund if less than 2 days before departure


Futa Bus Cancellation before departure
Fare Bus Seat Not permitted
Fare Bus Sleeper Not permitted
Fare Bus Sleeper VIP Not permitted

If you wish to cancel your booking, please present the e-ticket along with your passport/ID at the counter of Futa Bus. The refund will be received in cash. This option is available until 24 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare if departure on normal day
- 30% of the ticket fare if departure on public holiday
- No refund if less than 24 hours to departure


G5Car Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with G5Car, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with G5Car. Service fees will not be refunded. Cancellation fees will apply.


Giant Ibis Cancellation before departure
Fare Bus Seat Not permitted
Fare Bus Sleeper Not permitted

In accordance with the policy of Giant Ibis, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Good Morning Cat Ba Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Limousine Minibus Seat Permitted with fees
Fare Limousine Van Seat (11) Permitted with fees
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Good Morning Cat Ba, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Good Morning Cat Ba. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Green Bus Cancellation before departure
Fare Express Seat Not permitted
Fare VIP Seat Not permitted
Fare VIP Seat (Back) Not permitted
Fare VIP Seat (Front) Not permitted

In accordance with the policy of Green Bus, tickets are non-refundable.


Green Limousine Cancellation before departure
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (middle) Permitted with fees

If you wish to cancel your booking with Green Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Green Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Ha Giang Limousine Bus Cancellation before departure
Fare Limousine Minibus Seat Permitted with fees

If you wish to cancel your booking with Ha Giang Limousine Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Ha Giang Limousine Bus. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Ha Son Hai Van Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Ha Son Hai Van, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 25,000 VND per ticket if 1 day to departure
- No ticket refund if less than 1 day to departure


Ha Tuan Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Ha Tuan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ha Tuan. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hai Au Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Hai Au, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hai Au. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hoa Binh Cancellation before departure
Fare Minibus Seat Permitted with fees

If you wish to cancel your booking with Hoa Binh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hoa Binh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Hoa Mai Cancellation before departure
Fare Limousine Van Seat Permitted with fees
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Hoa Mai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoa Mai. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hoang Minh Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Hoang Minh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoang Minh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hung Duc Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Hung Duc, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hung Duc. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hung Long Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Luxury Cabin Sleeper Permitted with fees
Fare Limousine Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Hung Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hung Long. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Huong Kien Limousine Cancellation before departure
Fare Limousine Van Seat Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees

If you wish to cancel your booking with Huong Kien Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Huong Kien Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Huy Hoang Cancellation before departure
Fare Limousine Van Seat Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees

If you wish to cancel your booking with Huy Hoang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Huy Hoang. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


iHome Transfer Cancellation before departure
Fare Limousine Van Seat Permitted with fees
Fare Minivan Seat (12) Permitted with fees

If you wish to cancel your booking with iHome Transfer, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with iHome Transfer. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Inter Bus Line Cancellation before departure
Fare Bus Sleeper (Double) x 1 Permitted with fees
Fare Bus Sleeper (Single) x 1 Permitted with fees
Fare Bus Cabin Sleeper (Double) x 2 Permitted with fees

If you wish to cancel your booking with Inter Bus Lines, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 25,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 25,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure


Joyous Journey Express Cancellation before departure
Fare Premium Economy Not permitted
Fare VIP Not permitted
Fare Dream Seat Not permitted

In accordance with the policy of Joyous Journey Express, tickets are non-refundable.


Kampot Express Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Kampot Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Kampot Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Ket Doan Bus Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Ket Doan Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ket Doan Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Khanh Hoan Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Khanh Hoan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Khanh Hoan. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Khanh Phong Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper Permitted with fees
Fare Limousine Cabin Sleeper Permitted with fees
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Khanh Phong, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Khanh Phong. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Kim Seng Express Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Kim Seng Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


KKKL Express Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of KKKL Express, tickets are non-refundable.


Kumho Viet Thanh Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Kumho Viet Thanh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Kumho Viet Thanh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Lao Cai Public Bus Cancellation before departure
Fare Minibus Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, tickets are non-refundable.


Larryta Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Larryta, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Lien Hung Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper Permitted with fees

If you wish to cancel your booking with Lien Hung, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Lien Hung. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Lignite Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Lignite Tour, tickets are non-refundable.


Lotus Phibun Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Lotus Phibun Tour, tickets are non-refundable.


Luxury Trans Vietnam Cancellation before departure
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (middle) Permitted with fees

If you wish to cancel your booking with Luxury Trans Vietnam, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 30% of the ticket fare + 25,000 VND per ticket if cancel before 7 days to departure
- 50% of the ticket fare + 25,000 VND per ticket if cancel before 1 day to departure
- No refund if less than 1 day before departure


Mai Linh Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Mai Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 15% of the ticket fare + 25,000 VND per ticket if cancel before 1 day to departure
- No refund if less than 1 day before departure or departure on public holiday


Maraliner Cancellation before departure
Fare Bus Seat Not permitted

In accordance with the policy of Maraliner, tickets are non-refundable.


Meanchey VIP Express Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Meanchey VIP Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Meanchey VIP Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


My Duyen Cancellation before departure
Fare Limousine Bus Sleeper Permitted with fees

If you wish to cancel your booking with My Duyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with My Duyen. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Nattakan Transportation Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Nattakan Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Nattakan Transportation. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Ngoc Anh Cancellation before departure
Fare Limousine Bus Sleeper Permitted with fees

If you wish to cancel your booking with Ngoc Anh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ngoc Anh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Ngoc Thuan Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Ngoc Thuan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ngoc Thuan. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Nguyen Kim Limousine Cancellation before departure
Fare Limousine Bus Sleeper Permitted with fees

If you wish to cancel your booking with Nguyen Kim Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Nguyen Kim Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Ninh Binh Excursion Transport Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Ninh Binh Excursion Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Ninh Binh Excursion Transport. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Ninh Binh Footprint Travel Cancellation before departure
Fare Bus Sleeper (38) Permitted with fees
Fare Cabin Bus Sleeper (32) Permitted with fees
Fare Bus Royal Cabin Sleeper (20) Permitted with fees

If you wish to cancel your booking with Ninh Binh Footprint Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ninh Binh Footprint Travel. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Ninh Quynh Cancellation before departure
Fare Limousine Van Seat Not permitted

In accordance with the policy of Ninh Quynh, tickets are non-refundable.


Olongpich Transport Cancellation before departure
Fare Seat Not permitted
Fare Sleeper Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Olongpich Transport, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Orsuksa Tour Cancellation before departure
Fare VIP 24 Not permitted

In accordance with the policy of Orsuksa Tour, tickets are non-refundable.


Osaka Bus Cancellation before departure
Fare 4-Seat Class Permitted with fees

If you wish to cancel your booking with Osaka Bus, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 660 JPY of the ticket fare + 200 JPY per ticket if cancel before 1 day to departure
- No refund if less than 1 day before departure


Pacific Express Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Pacific Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Perdana Express Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of Perdana Express, tickets are non-refundable.


Phantip Travel Cancellation before departure
Fare Bus+Ferry Seat Permitted with fees
Fare Bus seat Permitted with fees
Fare Minivan+Ferry Seat Permitted with fees
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with Phantip Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Phantip Travel. Service fees will not be refunded. Cancellation fees will apply.


Phu Kradueng Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Phu Kradueng Tour, tickets are non-refundable.


Phuc An Express Cancellation before departure
Fare Bus Sleeper (38) Permitted with fees
Fare Bus Cabin Sleeper (20) Permitted with fees

If you wish to cancel your booking with Phuc An Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phuc An Express. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Phuc Hai Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Minibus Seat Permitted with fees
Fare Limousine Bus Sleeper Permitted with fees

If you wish to cancel your booking with Phuc Hai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phuc Hai. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Phuc Xuyen Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Minibus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Minibus Seat Permitted with fees
Fare Limousine Van Seat Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees
Fare Limousine Van Seat (middle) Permitted with fees

If you wish to cancel your booking with Phuc Xuyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phuc Xuyen. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Phuket Travel Cancellation before departure
Fare Express Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Phuket Travel, tickets are non-refundable.


Phuong Heng Bus Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Phuong Heng Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Phuong Heng Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Plusliner Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of Plusliner, tickets are non-refundable.


Porn Piriya Tour Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Porn Piriya Tour, tickets are non-refundable.


Prempracha Cancellation before departure
Fare Bus Seat Not permitted
Fare Bus Seat VIP Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Prempracha, tickets are non-refundable.


Quang Tuyen Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees
Fare Limousine Minibus Seat Permitted with fees

If you wish to cancel your booking with Quang Tuyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Quang Tuyen. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Queen Cafe Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper (32) Permitted with fees

If you wish to cancel your booking with Queen Cafe, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Queen Cafe. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Quynh Thanh Cancellation before departure
Fare Limousine Van Seat Not permitted

In accordance with the policy of Quynh Thanh, tickets are non-refundable.


Rang Dong Cancellation before departure
Fare Seat Permitted with fees
Fare Limousine Van Seat Permitted with fees
Fare Promotion Seat Not permitted

If you wish to cancel your booking with Rang Dong, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Rang Dong. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Rithya Mondulkiri Express Cancellation before departure
Fare Minivan Seat Not permitted

In accordance with the policy of Rithya Mondulkiri Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Roong Reuang Coach Cancellation before departure
Fare Seat VIP Not permitted
Fare Seat Not permitted

In accordance with the policy of Roong Reuang Coach, tickets are non-refundable.


Saly VIP Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Saly VIP, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Sao Viet Cancellation before departure
Fare Bus Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Sao Viet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Sao Viet. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Sapa Dragon Express Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Bus Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Sapa Dragon Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Sapa Dragon Express. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Sawasdee All Thai Cancellation before departure
Fare Express Not permitted
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Sawasdee All Thai, tickets are non-refundable.


Sawasdee Esan Cancellation before departure
Fare VIP 32 Not permitted

In accordance with the policy of Sawasdee Esan, tickets are non-refundable.


Sawasdee Surin Cancellation before departure
Fare VIP 32 Not permitted

In accordance with the policy of Sawasdee Surin, tickets are non-refundable.


Sorya Transport Cancellation before departure
Fare Bus Seat Permitted with fees

If you wish to cancel your booking with Sorya Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Sovan Rithy Express Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Sovan Rithy Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Starmart Express Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of Starmart Express, tickets are non-refundable.


Sun Bus Cancellation before departure
Fare VIP 32 Not permitted
Fare VIP 24 Not permitted

In accordance with the policy of Sun Bus, tickets are non-refundable.


Super Nice Express Cancellation before departure
Fare Bus seat Not permitted
Fare VIP Not permitted

In accordance with the policy of Super Nice Express, tickets are non-refundable.


Tbus Vietnam Cancellation before departure
Fare Bus Cabin Sleeper (34) Permitted with fees
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Tbus Vietnam, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tbus Vietnam. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


TCT Mondulkiri Express Cancellation before departure
Fare Minivan Seat Permitted with fees

If you wish to cancel your booking with TCT Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Thai Sriram Cancellation before departure
Fare Bus Seat Not permitted
Fare Bus Seat Class 1 Not permitted
Fare Bus Seat VIP Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Thai Sriram, tickets are non-refundable.


Thaisanuan Tour Cancellation before departure
Fare VIP 32 Not permitted
Fare VIP 32 Not permitted

In accordance with the policy of Thaisanuan Tour, tickets are non-refundable.


Thang Vang Cancellation before departure
Fare Minivan Seat Not permitted

In accordance with the policy of Thang Vang, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Thanh Buoi Cancellation before departure
Fare Cabin Sleeper Permitted with fees
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees
Fare Sleeper 34 Permitted with fees

If you wish to cancel your booking with Thanh Buoi, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thanh Buoi. Service fees will not be refunded. Cancellation fees will apply.

- 8% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Thanh Dat Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Thanh Dat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thanh Dat. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Thanh Ly Cancellation before departure
Fare Bus Sleeper (44) Permitted with fees
Fare Cabin Bus Sleeper (34) Permitted with fees
Fare Royal Cabin Sleeper (24) Permitted with fees

If you wish to cancel your booking with Thanh Ly, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thanh Ly. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Thanh Son Bus Cancellation before departure
Fare Minivan Seat (16) Permitted with fees

If you wish to cancel your booking with Thanh Son Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thanh Son Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


The Anh Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Cabin Permitted with fees

If you wish to cancel your booking with The Anh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with The Anh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


The Long Travel Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Sleeper Bus Permitted with fees
Fare Limousine Bus Seat (18) Permitted with fees
Fare Cabin Bus Sleeper (34) Permitted with fees
Fare Limousine Van Seat (10) Permitted with fees
Fare Minivan Seat (16) Permitted with fees

If you wish to cancel your booking with The Long Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with The Long Travel. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


The New Way Travel Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with The New Way Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with The New Way Travel. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


The Transport Co Ltd Cancellation before departure
Fare Bus Seat (Standard) Not permitted

In accordance with the policy of The Transport Co Ltd, tickets are non-refundable.


Thien Thanh Limousine Cancellation before departure
Fare Limousine Bus Seat Permitted with fees
Fare Limousine Cabin Sleeper Permitted with fees

If you wish to cancel your booking with Thien Thanh Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thien Thanh Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Thu Ky Cancellation before departure
Fare Bus Sleeper Permitted with fees

If you wish to cancel your booking with Thu Ky, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Thu Ky. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Tien Oanh Cancellation before departure
Fare Bus Sleeper Permitted with fees
Fare Limousine Bus Sleeper Permitted with fees
Fare Limousine Bus Cabin Permitted with fees

If you wish to cancel your booking with Tien Oanh, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tien Oanh. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


TP Travel Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Bus Sleeper Permitted with fees
Fare Cabin Bus Sleeper (20) Permitted with fees
Fare Cabin Bus Sleeper (34) Permitted with fees

If you wish to cancel your booking with TP Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with TP Travel. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 25,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Trang An Limousine Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Trang An Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Trang An Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Transnasional Cancellation before departure
Fare Bus seat Not permitted

In accordance with the policy of Transnasional, tickets are non-refundable.


Transtar Cancellation before departure
Fare Bus seat Not permitted
Fare Vip bus seat Not permitted

In accordance with the policy of Transtar, tickets are non-refundable.


Travel Mart Cancellation before departure
Fare Bus Seat Not permitted
Fare Night Bus Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Travel Mart, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.


Truly Ha Giang Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Truly Ha Giang, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Truly Ha Giang. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Unititi Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Unititi, tickets are non-refundable.


VET Air Bus Express Cancellation before departure
Fare Premium Air Bus Seat Not permitted

In accordance with the policy of VET Air Bus Express, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Vie Limousine Cancellation before departure
Fare Limousine Van Seat Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees

If you wish to cancel your booking with Vie Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Vie Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Viet Nam Travel Bus Cancellation before departure
Fare Bus Seat Permitted with fees
Fare Limousine Van Seat Permitted with fees
Fare Limousine Van Seat (back) Permitted with fees
Fare Limousine Van Seat (front) Permitted with fees

If you wish to cancel your booking with Viet Nam Travel Bus, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of the ticket fare + 25,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 25,000 VND per ticket if 2 days to departure
- No refund if less than 2 days before departure or departure on public holiday


Virak Buntham Cancellation before departure
Fare Bus seat Not permitted
Fare Bus Sleeper Not permitted
Fare Minibus Seat Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Virak Buntham, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Virak Buntham Cancellation before departure
Fare Bus Seat Not permitted
Fare Bus Sleeper Not permitted
Fare Luxury Bus Sleeper Not permitted
Fare Limousine Van Seat Not permitted
Fare Minibus Seat Not permitted
Fare Minivan Seat Not permitted

In accordance with the policy of Virak Buntham, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Willer Express Cancellation before departure
Fare 4-Seat Class Permitted with fees

If you wish to cancel your booking with Willer Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of the ticket fare + 200 JPY per ticket if 8 to 10 days to departure
- 30% of the ticket fare + 200 JPY per ticket if 3 to 7 days to departure
- 50% of the ticket fare + 200 JPY per ticket if 2 days to departure
- No refund if less than 2 days before departure


Xuan Trang Limousine Cancellation before departure
Fare Limousine Van Seat Permitted with fees

If you wish to cancel your booking with Xuan Trang Limousine, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Xuan Trang Limousine. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


The following cancellation terms apply to the ferry fares:

Andaman Wave Master Cancellation before departure
Fare Ferry Standard Class Seat Not permitted
Fare Ferry 1st Class Seat Not permitted
Fare Ferry Premium Seat Not permitted
Fare Speedboat Seat Not permitted

In accordance with the policy of Andaman Wave Master, tickets are non-refundable.


Angkor Express Boat Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Angkor Express Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Angkor Express Boat. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 1.0 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Ao Nang Travel and Tour Cancellation before departure
Fare Ferry Seat Permitted with fees

If you wish to cancel your booking with Ao Nang Travel and Tour, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ao Nang Travel and Tour. Service fees will not be refunded. Cancellation fees will apply.


Batam Fast Ferry Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Batam Fast Ferry, tickets are non-refundable.


Bintan Resort Ferry Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Bintan Resort Ferry, tickets are non-refundable.


Boonsiri Cancellation before departure
Fare Catamaran Seat Permitted with fees

If you wish to cancel your booking with Boonsiri, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Boonsiri. Service fees will not be refunded. Cancellation fees will apply.


Bundhaya Speed Boat Cancellation before departure
Fare Ferry Seat Not permitted
Fare Speedboat Seat Not permitted

In accordance with the policy of Bundhaya Speed Boat, tickets are non-refundable.


Buva Sea Cambodia Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Buva Sea Cambodia, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Cat Ba Island Cancellation before departure
Fare Catamaran Seat Permitted with fees
Fare Bus + Ferry Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 25,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 25,000 VND per ticket if 2 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


Daiichi Travel Cancellation before departure
Fare Sunrise Cruise Permitted with fees
Fare Sunset Cruise Permitted with fees

If you wish to cancel your booking with Daiichi Travel, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Daiichi Travel. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Greenlines DP Cancellation before departure
Fare Ferry Seat Permitted with fees

If you wish to cancel your booking with Greenlines DP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Greenlines DP. Service fees will not be refunded. Cancellation fees will apply.

- 60% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Hang Chau Tourist Cancellation before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hang Chau Tourist, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 25,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 25,000 VND per ticket if 3 to 8 days to departure
- No ticket refund if less than 3 days to departure


Island SpeedFerry Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Island SpeedFerry, tickets are non-refundable but exchangeable for up to 6 months from the date of purchase.


Limbongan Maju Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Limbongan Maju, tickets are non-refundable.


Lomprayah Cancellation before departure
Fare Catamaran Seat Not permitted

In accordance with the policy of Lomprayah, tickets are non-refundable.


Phu Quoc Express Cancellation before departure
Fare Ferry Seat ECO Permitted with fees
Fare Ferry Seat DELUXE Permitted with fees
Fare Ferry Seat VIP Permitted with fees

If you wish to cancel your booking with Phu Quoc Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Raja Ferry Port Cancellation before departure
Fare Ferry Seat Permitted with fees
Fare Bus+Ferry Seat Permitted with fees

If you wish to cancel your booking with Raja Ferry Port, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Raja Ferry Port. Service fees will not be refunded. Cancellation fees will apply.


Seatran Ferry Cancellation before departure
Fare Ferry Seat Permitted with fees
Fare Speedboat Seat Permitted with fees

If you wish to cancel your booking with Seatran Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Seatran Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 30 THB per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Super Fast Ferry Cancellation before departure
Fare Seat Not permitted

In accordance with the policy of Super Fast Ferry, tickets are non-refundable.


Superdong Speed Ferry Cancellation before departure
Fare Ferry Seat Permitted with fees

If you wish to cancel your booking with Superdong Speed Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Superdong Speed Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 25,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Tigerline Ferry Cancellation before departure
Fare Ferry seat Permitted with fees

If you wish to cancel your booking with Tigerline Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 30 THB + 30 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


The following cancellation terms apply to the motorbike fares:

Hong Hao Cancellation before departure
Fare Self Drive (125 cc) Permitted with fees
Fare Self Drive (150 cc) Permitted with fees
Fare Easy Rider Permitted with fees

If you wish to cancel your booking with Hong Hao, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Hao. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 25,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.


Refunds

In normal circumstances, any partial or total refund after your booking is marked with status Confirmed, Cancelled or Unavailable will be processed in a period no longer than 15 days, after which you will be notified by email, and the amount refunded should be received in 30-45 days afterwards (depending on the card issuer bank).

In case of cancellation due to pandemic-related travel restrictions, any partial or total refund after your booking is marked with status Cancelled will be processed in a period of 90-120 days (depending on the conditions of the Passenger Carrier), after which you will be notified by email, and the amount refunded should be received in 30-45 days afterwards (depending on the card issuer bank).

In case of cancellation of the transport service by decision of the Passenger Carrier, you are entitled to receive the amount corresponding to the ticket price or the amount subject to the Passenger Carrier. Service fees will not be refunded, as the ticketing service provided by Baolau is separated from the transportation service provided by the Passenger Carrier.

5. Protection of Personal Information

Our Privacy Policy explains the terms of how Baolau protects the privacy of personal information.

The use of this website constitutes the agreement to the Privacy Policy.

Your personal information submitted to this website will be used in accordance with our Privacy Policy and as required by law.

For more information, please read our statement, which can be found at https://www.baolau.com/privacy-policy.

6. Rights and Obligations

Baolau is obliged to obtain all the information in this website, including schedule and pricing information, from trusted public domain sources associated to the Passenger Carriers and we are committed to put all our effort to ensure that all the information is complete, precise and updated but since it is supplied by a thirt party ultimately we cannot provide any warranty for its accuracy and reliability.

Baolau is responsible for connecting you with the reservation system of the Passenger Carrier whenever you select an itinerary and you want to make a reservation of any of the transport services included in the itinerary. In case you arrange a booking as a result of your use of this website, Baolau shall support and cooperate with you and the Passenger Carrier to solve any problem occurred during the reservation process.

In case you provide us with any personal information to perform a booking on your behalf, we are obliged to obtain consent and permission from you. Also, we are obliged to collect, manage and store the data according to our Privacy Policy and in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that will process your booking.

7. No Warranties and Limitation of Liability

The information on this website is provided AS IS without any warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.

The text and contents of this website are displayed for informational purposes only, and no warranty is made that the information is error-free, accurate or up-to-date. You understand and you agree that the information of schedules and prices for the transport services is volatile information and it is subject to change any time and without notice, and that the information is supplied by the Passenger Carriers and these third parties are ultimately responsible for any change with no warranty or responsibility of Baolau to control and inform about any of these changes.

Under no circumstances will Baolau be liable for any User Content made available on a third party website, including Facebook or another social media website.

By accessing this website you agree that Baolau and its representatives will not be responsible or liable for any claim, damage, loss or other liability arising from:

(1) The use or misuse of information on this website.

(2) The disruption or termination of the normal operations of this website, or the inability to use this website or any content contained in it.

(3) The access to information or the processing of merchant transactions on external sites linked to this website, including but not limited to:

the inability to process the booking due to technical reasons.

the denial of any particular form of payment by us or the Passenger Carrier during the completion of the booking.

the cancellation of the booking due to expiration of the payment deadline specified by us or the Passenger Carrier.

(4) The accuracy of the schedules and fares of the transport services announced on this website, including but not limited to:

any difference in the price of the ticket during the completion of the booking.

any change or delay in the schedule of departure or arrival after the booking has been confirmed by the Passenger Carrier.

(5) The performance of the transport service provided by the Passenger Carrier, including but not limited to:

any overbooking of passengers or the refusal to check in or board the vessel for any reason included in the conditions of carriage of the Passenger Carrier.

the cancellation, alteration, interruption, rerouting or delay of the transport service by decision of the Passenger Carrier or due to the weather conditions, union strikes, air traffic control delays or an event of force majeure.

the refusal to carry your baggage for any reason included in the conditions of carriage of the Passenger Carrier, or the loss or damage of your baggage.

(6) The use of the transport service by you, including but not limited to:

the impossibility to travel due to lack of visas, permits or travel documents, including refusal to check-in, prohibition to entry the destination or deportation.

the impossibility to travel due to ignoring or not complying with the instructions contained in the tickets or vouchers or emails sent to you after your reservation is confirmed.

the impossibility to connect a transport service due to any delay or cancellation of the precedent transport service. Neither Baolau or the Passenger Carrier are obliged to guarantee the connection when you select a non-direct route. In those cases, we recommend that you consider the transit time and book at your own risk.

You understand and agree that if you encounter any problems with the performance of the transport service you must resolve your dispute with the Passenger Carrier and that your sole remedy in such circumstances, including any compensation or refund, lies with the Passenger Carrier and not with Baolau.

All above exclusions and limitations apply only to the extent permitted by law.

8. Intellectual Property

You may use this website only for personal and non-commercial purposes.

You may not use, copy, modify, reproduce or distribute the content on this website to any third party by any means, or create any other material using the content on this website, without obtaining the prior written consent of Baolau.

All images, trademarks and brands displayed on this website, whether registered or unregistered, are owned by Baolau and may not be used, copied, distributed or modified in any way without prior written permission of Baolau, except the images and trademarks associated to the Passenger Carriers appearing in this website, in which case the copyright and intellectual property of the information belongs to its rightful owners.

We respect the intellectual property rights of others. If you have reasons to believe that your copyright is being infringed by any content on this website, please contact us through the contact form or send a written notification of such infringement to our company address.

9. Links to External Sites

This website contains links to external sites owned by Passenger Carriers and other third parties.

Baolau does not provide any warranty neither does it accept any liability for the materials contained on external sites, nor is it not obligated to maintain or update the links.

Please, use these links at your own risk.

10. Links from External Sites

Hyperlinks (or links) to this website are permitted to third party external sites. However, external sites are not allowed to embed any frame with the exception of our "Widget" located under https://www.baolau.com/widget or reproduce any partial or whole material from this website or use any technique that modifies the visual appearance of this website without written permission of Baolau.

11. Termination

Baolau reserves the right to terminate access to this website for any reason and without prior notice, without incurring any liability to you whatsoever.

12. Complaint

As a user, you have the right to complain about the quality of the online service provided by Baolau.

If you have reasons to complain about the service or content provided in this website, please contact us through the contact form or send a written complaint to our company address.

After we receive the complaint, Baolau will conduct a verification and answer you or request further information in order to solve your complaint within 30 days.

13. Jurisdiction

The governing law to these Terms and Conditions in Vietnam shall be the law of Vietnam. Any dispute with BAOLAU CO. LTD. (CÔNG TY TNHH BAOLAU) shall be subject to the exclusive jurisdiction of the competent courts of the Socialist Republic of Vietnam.

The governing law to these Terms and Conditions in Thailand shall be the law of Thailand. Any dispute with BAOLAU THAI CO. LTD. (บริษัท เบาเลา ไทย จำกัด) shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Thailand.

The governing law to these Terms and Conditions in the rest of countries shall be the law of Singapore. Any dispute with BAOLAU PTE. LTD. shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Singapore.

Privacy Policy

Privacy Policy

The Privacy Policy explains how we protect the privacy of personal information. This policy governs your access to this website and applies to any personal information we obtain when you use this website.

As a user, you have the right to know our practices regarding information privacy and understand how we process any personal data that we collect from you or you provide to us.

1. Consent

The use of this website constitutes the agreement to the Privacy Policy.

By using Baolau, you consent:

that we collect and use your IP Information (as defined below).

that we collect and use your Personal Information (as defined below).

the use of Cookies (in accordance with the terms explained below).

If you do not accept or understand our Privacy Policy, please do not continue using this website.

2. What information do we collect?

When you visit our website, we may collect and process certain information from you. Below we explain what kind of information we obtain and how we use it.

IP INFORMATION

We may collect and process the following "IP Information" from you.

Since you are accessing Baolau from an electronic device, we may collect certain data related to the network access, such as IP address, type of browser and operating system, referring URL and the pages you visited within our web domain.

The IP Information is not collected to identify any individual in particular. We use such data only for the purposes of server system administration, analysis of statistics and trends, and to ensure that the content of this website is presented in the most effective format on your electronic device, whether it is a computer or a mobile phone.

We may also obtain data regarding the geographical location from where you access Baolau, such as country and region. We use this data only for statistical purposes and to ensure that the content of this website is presented in the proper language.

PERSONAL INFORMATION

We may collect and process the following "Personal Information" about you.

If you use our booking form, we may collect:

your full name

the full name of the passengers

the passport number of the passengers

the date of birth of child / infant passengers

your email address

your phone number

Having obtained your consent and approval, we use this information to perform a booking on your behalf by forwarding the data to the Passenger Carrier that will process your booking and send you the confirmation of your booking by email or sms. Baolau is obliged to collect, manage and store the data in compliance with the relevant Terms of Use and Privacy Policy of the Passenger Carriers that process your booking.

We may also store your personal information in our database as long as we consider necessary to conduct marketing activities and provide you with information of products, services, deals and promotions that you request from us or which we feel may be of interest for you. In accordance with the terms explained below, you have the right to ask us not to use your personal data for marketing purposes and unsubscribe from our mailing list at any time.

If you use our contact form, we may collect:

your full name

your email address

We use this data only to keep record of the correspondence between you and Baolau. Your query or comment will be forwarded to our customer service team and the reply will be sent to your email address.

COOKIES

We use cookies to improve our service depending on your browsing habits and to adapt the contents of this website according to your preferences.

A cookie is a piece of information sent by our server and stored by your web browser. Each time you visit Baolau, the information is then sent back to our server. This enables our server to identify your access and set up your preferences, but in no way the cookie is linked to any personal information about you.

Session cookies will be deleted from your electronic device when you close your web browser. Persistent cookies will remain stored until they are manually deleted, or until they reach a specified expiry date.

We also use Google Analytics to analyze your use of our website. Google Analytics generates statistical information about website use by means of cookies, which are stored on your device. The information generated is anonymous and is used to create reports about the access and use of a website. Google stores this information and makes use of it according to its Privacy Policy, which is available at http://www.google.com/privacypolicy.html.

The continued use of this website constitutes your acceptance of our cookies policy.

If you do not wish to accept our cookies, you can configure your web browser to reject them. However, please note that disabling cookies may prevent you from accessing some features of this website. We therefore recommend that you allow the use of cookies.

3. Disclosure of information to third parties

We take your privacy very seriously and we make reasonable efforts to protect the information that we obtain from you and to ensure that it remains confidential and is not shared to third parties unless we obtained your consent and approval to use this information to perform a booking on your behalf with any Passenger Carrier or we are required to do so by law. However, we cannot provide any warranty against unauthorised access to this website and we will not be liable for the disclosure of any information by any means as a result of this action.

This website contains links and connects with external sites owned by third parties, such as Passenger Carriers. We recommend that you read the Terms of Use and Privacy Policy of these sites when you are redirected to them before you provide further information or make any payment, or you receive a confirmation of your booking.

Please be aware that we are not responsible for the privacy practices of sites owned by third parties and we do not accept any liability for the use or misuse of personal information or payment information, including credit or debit card details, collected from you or provided by you in any external site.

4. User rights to access the information

As a user, you have the right to access any personal information which you have submitted through the booking form or the contact form and it is stored by us, and request that we update or remove your information from our database.

You also have the right to ask us not to process your personal data for marketing purposes. In case we send you information of products, services, deals and promotions that you did not requested from us but we feel may be of interest for you, we will allow you to unsubscribe from our mailing list at any time by clicking the unsubscribe link contained in every mail we send.

You can exercise your rights at any time by contacting us through the contact form or sending a written request to our company address.

5. Modification of this Privacy Policy

Baolau reserves the right to modify, add or remove parts of the Privacy Policy any time as our business requirements or the law changes and without prior notice.

Any changes to this Privacy Policy will be updated on this website. Please check the latest content concerning this.

6. Resolving your concerns

If you wish to gain access to your personal information, have a complaint about a breach of your privacy or have any question about our Privacy Policy, please contact us. We will try to resolve your query as soon as possible.