Frequently Asked Questions

General

Baolau is a multi-transport travel search engine for Asia, including China, Vietnam, Cambodia, Laos, Thailand, Myanmar, Malaysia, Philippines and Indonesia.

Our mission is to interconnect cities by calculating and comparing travel routes and facilitate ticket booking for any mean of transportation: flights, trains, buses and ferries.

The service is designed to provide information about transport routes by air, railway, road and waterways.

With Baolau, you can...

Compare flights from different airlines, both domestic and international routes.

Check train schedules and fares.

Find bus routes from major bus operators.

Reach islands and coastal destinations by waterways.

Obtain information to transit between airports, train stations, bus terminals and ports by taxi.

Baolau is a free information service and you don't need to register to use it, however we may collect a service fee when we process your reservation.

Whether you access from your computer or your mobile phone you can search transport information and book your tickets anytime, anywhere. If you decide to make a booking with us, we simply collect your personal details so the Transport Provider can issue the ticket.

For more information about how Baolau protects the privacy of personal information please read our Privacy Policy.

All the information of flights, trains, buses and ferries is obtained directly from the Transport Providers. The data is constantly refreshed to offer you schedules and fares updated on real time.

We put our best effort in ensuring that all the information published is precise, but ultimately we cannot provide any warranty for its accuracy. Please note that search results may differ from the actual timetables and prices at the time of booking, and that we are not responsible for the performance of the transport providers, which may be susceptible to overbooking, delays or cancellation of service.

For more information about the General Conditions of the Online Service please read our Terms of Use.

Online booking

We assist in ticket booking for flights, trains, buses and ferries. After searching your itinerary and selecting the most suitable transport option you can proceed directly with ticket booking.

Flights

We integrate ticket booking for domestic and international flights.

At the end of the booking process you will receive the official tickets, which you can use to check-in at the airport. We support Online Payment and accept international credit cards including Visa, MasterCard, American Express, JCB, UnionPay and Alipay.

You will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive your e-ticket by email, ready to print or carry in your mobile phone or tablet and present at the check-in counter of the airport before boarding the plane.

1
Submit your booking

2
Complete payment

3
Receive e-ticket

4
Check-in at the airport

5
Board the plane

For international routes passengers will be required to comply with immigration procedures and present their passports meeting visa requirements, otherwise boarding may be denied with no right to refund or delay the travel schedule.

Trains

We integrate ticket booking for trains operated by China Railway, Vietnam Railways, Royal Railway, State Railway of Thailand, KTM Berhad and private railway companies Victoria Express, Fanxipan Express, King Express, Orient Express, Sapaly Express, Chapa Express, New Livitrans Express, Violette Train and Saigon Golden Train.

At the end of the booking process you will receive the official tickets, which you can use to board the train. We support Online Payment and accept international credit cards including Visa, MasterCard, American Express, JCB, UnionPay and Alipay.

For bookings with Vietnam Railways, State Railway of Thailand, KTM Berhad and private railway companies New Livitrans Express and Violette Train, you will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive your e-ticket by email, ready to print and present when boarding the train.

1
Submit your booking

2
Complete payment

3
Receive e-ticket

4
Print boarding pass

5
Board the train

For bookings with China Railway, Royal Railway and private railway companies Victoria Express, Fanxipan Express, King Express, Orient Express, Sapaly Express, Chapa Express and Saigon Golden Train, you will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive a voucher by email to collect the physical ticket at the station before boarding the train.

1
Submit your booking

2
Complete payment

3
Receive voucher

4
Collect ticket at the station

5
Board the train

For bookings with the international railway service Hanoi-Nanning-Beijing, you will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive a voucher by email to collect the physical ticket at the station before boarding the train.

1
Submit your booking

2
Complete payment

3
Receive voucher

4
Collect ticket at the station

5
Board the train

Passengers will be required to comply with immigration procedures and present their passports with valid visas for Vietnam and China, otherwise boarding may be denied with no right to refund or delay the travel schedule.

- Passport

- Valid visa for Vietnam (except Vietnamese residents)

- Valid visa for China (except Chinese residents)

Passengers will board the train at Gia Lam station in Hanoi at 21:20 PM and arrive to Dong Dang at 01:55 AM, where they must get off and complete immigration exit procedures at Vietnam border. At 02:50 AM the train departs from Dong Dang in Vietnam and arrives at 04:31 AM to Pingxiang in China. At this point, the watch has to be adjusted as there is +1 hour difference with Vietnam. Once in Pingxiang, passengers must get off the train again and complete immigration entry procedures at Chinese border. After entering China passengers will board the train, which departs from Pingxiang at 06:20 AM and continues the journey to Nanning-Beijing.

Buses

We integrate ticket booking for domestic and international bus routes.

At the end of the booking process you will receive the official tickets, which you can use to board the bus. We support Online Payment and accept international credit cards including Visa, MasterCard, American Express, JCB, UnionPay and Alipay.

You will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive your e-ticket by email, ready to print or carry in your mobile phone or tablet and present at the ticket counter of the station before boarding the bus.

1
Submit your booking

2
Complete payment

3
Receive e-ticket

4
Print ticket

5
Board the bus

For international routes passengers will be required to comply with immigration procedures and present their passports meeting visa requirements, otherwise boarding may be denied with no right to refund or delay the travel schedule.

Ferries

We integrate ticket booking for domestic and international ferry routes.

At the end of the booking process you will receive the official tickets, which you can use to board the ferry. We support Online Payment and accept international credit cards including Visa, MasterCard, American Express, JCB, UnionPay and Alipay.

You will be required to complete the payment before submitting your order. Your reservation will be processed and you will receive your e-ticket by email, ready to print and present at the port before boarding the ferry.

1
Submit your booking

2
Complete payment

3
Receive e-ticket

4
Print ticket

5
Board the ferry

For international routes passengers will be required to comply with immigration procedures and present their passports meeting visa requirements, otherwise boarding may be denied with no right to refund or delay the travel schedule.

After you submit your order we will be able to process your booking in 24 - 48 hours or, in case of urgent bookings, at least 2 hours before departure time.

If you have not received any communication from us in 24 hours after submitting your order or 2 hours before departure, please inspect the SPAM or Junk Mail folder of your mailbox or check the status of your booking by accessing to Manage your booking. If you have any question, you candirectly using the contact form.

We use OnePAY to process payments with international credit cards. This payment gateway implements security authentication controls Verified by Visa or MasterCard SecureCode. For more information, please follow this link.


What is Verified by Visa or MasterCard SecureCode?

Verified by Visa and MasterCard SecureCode is a Visa / MasterCard program designed to provide online merchants the added security of having Issuing banks authenticate their individual cardholders and qualify their online transactions for fraud protection or chargeback.

If you have enrolled 3D-Secure Program for your card with your Issuing Bank, namely Verified by Visa for Visa or MasterCard SecureCode for MasterCard, you need to enter an online payment password to authorize the payment.

If our website displays the error "Cannot authenticated by 3D-Secure Program. Please contact Issuer Bank." it means that you failed the security authentication. You should confirm with your bank that your credit card has Verified by Visa or MasterCard SecureCode activated and ensure that you have configured the password. Some banks implement fixed password set by the customer and some others send a random code via sms to the customer’s phone number for verification before processing the transaction.

Also, you should confirm that your credit card accepts payments in Vietnam Dong, VND, currency. The transaction may not be successful if the Issuer Bank has not updated the system of Verified by Visa for Visa or MasterCard SecureCode for MasterCard with the format of Vietnam currency.


Complete payment of pending transactions

Once you have enabled security authentication you can use the Booking Reference to Manage your booking and complete the booking process.

When retrieving your booking you will find it in status INCOMPLETE and instructions to complete the payment. We ask you to please try again. If the error persists, we would also ask you to confirm with your bank that your credit card does not restrict payments in foreign countries, including Vietnam. If so, you may need to authorize this option. Finally, you can try using a credit card from a different bank.

If you attempted with different cards and you are unable to complete the payment transaction please Include the error description returned by the payment gateway and your Booking Reference.

Train ticket booking

For trains, ticket booking is available 60-90 days in advance, however fares will open first for the long journeys of the railway line and fares for short journeys begin locked and will open later, usually few weeks or few days before departure, depending on the occupancy rate and with no exact schedule.


FARE NOT YET OPEN

During the time that the sale period is not yet open or it is open but a particular fare is still locked, we will display the fare as "Not yet open".

In this case, we suggest that you check our site regularly and wait for the fare to open or else choose a different fare or a different route, if available. Should you wish to be notified by email when the fare is available for booking, you can subscribe to our automatic Fare Alert service.

If you have a tight schedule and need to travel on a specific train you may consider booking the end-to-end or half-way journey, which usually has all the fares available, in order to secure your tickets as soon as possible. Once you collect the tickets, you can board or get off the train in any station of the railway line. When booking with us, this option does not incur a higher cost of the service fee.


FARE SOLD OUT

During the time that the sale period is open, if all the tickets for a particular fare have been sold already we will display it as "Sold out".

In this case, we suggest that you choose a different fare or a different route, if available.

SEAT or BERTH?

Depending on the distance you may want to travel by Seat or Berth.

Our system allows seat selection when you book for 1 to 4 passengers. First, you can choose the fare: Hard seat, Soft seat, Hard berth or Soft berth. Next, you can select your seats or beds when you enter the passenger information.

In cases where seat selection is not available, we will carefully select the best places for you and your travel company.

Soft seat A/C
6 person sleeper cabin,
Hard berth A/C
4 person sleeper cabin,
Soft berth A/C

UPPER OR LOWER BERTH?

In case that seat selection is not available, when you book for 1 or 2 passengers if you have any preference regarding Upper or Lower Berth please indicate in the booking form. For 3 or more passengers there is no need to indicate preference, as we will distribute the passengers in Upper and Lower Berths in order to accommodate the whole group in the same compartment.


TRAVELLING IN GROUP

When booking for many passengers, we will try to accommodate the entire group in adjacent seats or berth compartments, according to the fare selected. If we cannot satisfy this condition, we will contact you before processing the booking.

Children can book train tickets in accordance with the following policy.

TRAVELLING WITH CHILDREN

For trains operated by Vietnam Railways,
− passengers under 6 years old do not need to buy ticket if they seat with their parents, or else benefit from 25% discount in all fares when they book a separate ticket. If you do not wish to take this passenger into account when making the booking, please select a smaller number of passengers.
− passengers from 6 to 9 years old need to buy ticket but benefit from 25% discount in all fares.
− passengers with 10 years old or over are not eligible for children discount, need to book as adults.

For trains operated by State Railway of Thailand,
− passengers under 3 years old do not need to buy ticket if they seat with their parents, or else benefit from 10-20% discount when they book a separate ticket. If you do not wish to take this passenger into account when making the booking, please select a smaller number of passengers.
− passengers from 3 to 11 years old need to buy ticket but benefit from 10-20% discount, depending on the train, the class and the fare selected.
− passengers with 12 years old or over are not eligible for children discount, need to book as adults.

For trains operated by Victoria Express, Fanxipan Express, King Express, Orient Express, Sapaly Express, Chapa Express, New Livitrans Express, Violette Train or Saigon Golden Train,
− passengers under 3 years old do not need to buy ticket if they seat with their parents. If you do not wish to take this passenger into account when making the booking, please select a smaller number of passengers.

Changes and Cancellations

Change itinerary or origin/destination is not permitted.

Change passengers is not permitted.

Small typing mistakes in the name of the passengers or the passport number will require a modification of the booking, subject to additional fees.

Change time/date is permitted according to the terms of the Passenger Carrier.

The following change terms and conditions apply to our flight fares:

Air Busan Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Air Busan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Change fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Change Time/Date
Fare Business Flex Permitted
Fare Business Standard Permitted with fees
Fare First Standard Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air China, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air China. Change fees will apply.

For more information, please read the fare rules and policies of Air China.


Air India Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Air India, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India. Change fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Air India Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Change fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air Macau Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Air Macau, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Change fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air Seoul Change Time/Date
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Air Seoul, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Change fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


AirAsia Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia.


AirAsia Japan Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia Japan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with AirAsia Japan. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia Japan.


AirAsia X Change Time/Date
Fare Premium Flatbed Permitted
Fare Low Fare Permitted with fees

If you wish to change your booking with AirAsia X, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of AirAsia X.


All Nippon Airways Change Time/Date
Fare Full Flex Permitted
Fare Super Value Not permitted

If you wish to change your booking with All Nippon Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Change fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Asiana Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bangkok Airways Change Time/Date
Fare Blue Ribbon Permitted
Fare Premium Economy Permitted
Fare Economy Freedom Permitted
Fare Economy Saver Permitted with fees
Fare Economy Promotion Permitted with fees

If you wish to change your booking with Bangkok Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Change fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Biman Bangladesh Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Biman Bangladesh Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


Cambodia Airways Change Time/Date
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Cambodia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Change Time/Date
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Permitted with fees
Fare Low Budget Not permitted

If you wish to change your booking with Cambodia Angkor Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cambodia Bayon Airlines Change Time/Date
Fare Business Permitted
Fare Business Promotion Permitted with fees
Fare Economic Permitted with fees
Fare Economic Promotion Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Cambodia Bayon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cambodia Bayon Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Cambodia Bayon Airlines.


Cathay Dragon Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Cathay Dragon, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Dragon. Change fees will apply.

For more information, please read the fare rules and policies of Cathay Dragon.


Cathay Pacific Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Saver Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Cathay Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Change Time/Date
Fare FLY Permitted with fees

If you wish to change your booking with Cebgo, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebgo. Change fees will apply.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Change Time/Date
Fare FLY Permitted with fees

If you wish to change your booking with Cebu Pacific, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Cebu Pacific. Change fees will apply.

For more information, please read the fare rules and policies of Cebu Pacific.


China Airlines Change Time/Date
Fare Business Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with China Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Refundable Not permitted
Fare Business Restricted Not permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Restricted Not permitted

If you wish to change your booking with China Eastern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with China Southern Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


China United Airlines Change Time/Date
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with China United Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Change fees will apply.

For more information, please read the fare rules and policies of China United Airlines.


Citilink Change Time/Date
Fare Economy Saver Permitted with fees

If you wish to change your booking with Citilink, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Citilink. Change fees will apply.

For more information, please read the fare rules and policies of Citilink.


Eastar Jet Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Eastar Jet, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Change fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Change Time/Date
Fare Business Permitted
Fare Economy Flex Permitted with fees

If you wish to change your booking with Emirates, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Emirates. Change fees will apply.

For more information, please read the fare rules and policies of Emirates.


Eva Air Change Time/Date
Fare Business Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Eva Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Change fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Firefly Change Time/Date
Fare Business Permitted
Fare Economy Permitted
Fare Economy Promo Permitted with fees
Fare Fly Basic Permitted with fees

If you wish to change your booking with Firefly, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Firefly. Change fees will apply.

For more information, please read the fare rules and policies of Firefly.


Garuda Indonesia Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Affordable Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted
Fare Economy Promotion Permitted with fees

If you wish to change your booking with Garuda Indonesia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Change fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with GoAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with GoAir. Change fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Change Time/Date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Golden Myanmar Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Hainan Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hainan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Hebei Airlines Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Hebei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hebei Airlines.


Himalaya Airlines Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Himalaya Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Change Time/Date
Fare FlexiFly Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Refundable Not permitted

If you wish to change your booking with Hong Kong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Change Time/Date
Fare Biz Permitted with fees
Fare Fun Permitted with fees

If you wish to change your booking with Hong Kong Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Change fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


Indonesia AirAsia Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with Indonesia AirAsia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Indonesia AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Indonesia AirAsia X Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with Indonesia AirAsia X, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Indonesia AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of Indonesia AirAsia X.


Japan Airlines Change Time/Date
Fare Business Flex Permitted
Fare Premium Economy Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Japan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


JC International Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with JC International Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Change fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Jeju Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Change fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jet Airways Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Jet Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jet Airways. Change fees will apply.

For more information, please read the fare rules and policies of Jet Airways.


Jetstar Asia Airways Change Time/Date
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Saver Permitted with fees

If you wish to change your booking with Jetstar Asia Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia Airways.


Jetstar Pacific Airlines Change Time/Date
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to change your booking with Jetstar Pacific Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Jetstar Pacific Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Jetstar Pacific Airlines.


Juneyao Airlines Change Time/Date
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to change your booking with Juneyao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


Korean Air Change Time/Date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Standard Permitted with fees

If you wish to change your booking with Korean Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Change fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Change Time/Date
Fare Business Permitted
Fare First Class Permitted
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Kunming Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Change Time/Date
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Vacation Not permitted

If you wish to change your booking with Lanmei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Change Time/Date
Fare Business Permitted
Fare Premium Economy Permitted
Fare Economy Flex Permitted
Fare Economy Standard Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Lao Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Change Time/Date
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Change Time/Date
Fare Business Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Lucky Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Change fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Malaysia Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Smart Permitted with fees
Fare Economy Flex Permitted
Fare Economy Smart Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Malaysia Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Malindo Air Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Business Saver Permitted with fees
Fare Business Flexible Permitted
Fare Economy Flex Permitted
Fare Economy Premium Permitted with fees
Fare Economy Value Permitted with fees

If you wish to change your booking with Malindo Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Malindo Air. Change fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Mandarin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Change Time/Date
Fare Economy (Foreigner) Permitted with fees

If you wish to change your booking with Mann Yadanarpon Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Change Time/Date
Fare Business Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with MIAT Mongolian Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Change fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Change Time/Date
Fare Business Permitted
Fare Economy Permitted with fees
Fare Hot Deal Permitted with fees

If you wish to change your booking with Myanmar Airways International, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Myanmar National Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


Nepal Airlines Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Nepal Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Change Time/Date
Fare Nok Max Permitted with fees
Fare Nok Lite Permitted with fees

If you wish to change your booking with Nok Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Nok Air. Change fees will apply.

For more information, please read the fare rules and policies of Nok Air.


NokScoot Change Time/Date
Fare ScootBiz Permitted with fees
Fare FLY Permitted with fees

If you wish to change your booking with NokScoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with NokScoot. Change fees will apply.

For more information, please read the fare rules and policies of NokScoot.


Peach Change Time/Date
Fare Simple Peach Permitted with fees

If you wish to change your booking with Peach, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Peach. Change fees will apply.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Promo Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Philippine Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with Philippines AirAsia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Philippines AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qatar Airways Change Time/Date
Fare Business Flexi Permitted
Fare Business Permitted with fees
Fare Business Promo Permitted with fees
Fare First Flexi Permitted
Fare Economy Flexi Permitted
Fare Economy Permitted with fees
Fare Economy Promo Permitted with fees

If you wish to change your booking with Qatar Airways, please Contact Us. This option is available until hours before departure, after that time please contact directly with Qatar Airways. Change fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Royal Brunei Airlines Change Time/Date
Fare Business Permitted
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees

If you wish to change your booking with Royal Brunei Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Scoot Change Time/Date
Fare ScootBiz Permitted with fees
Fare ScootBiz Permitted with fees
Fare FLY Permitted with fees

If you wish to change your booking with Scoot, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Scoot. Change fees will apply.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Permitted

If you wish to change your booking with Shandong Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Change Time/Date
Fare Business Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Shanghai Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Sichuan Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Sichuan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Change Time/Date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Silk Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Change fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Change Time/Date
Fare Business Flexi Permitted
Fare Business Standard Permitted with fees
Fare Business Lite Permitted with fees
Fare First Class Permitted
Fare Premium Economy Flexi Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Standard Permitted with fees
Fare Economy Lite Permitted with fees

If you wish to change your booking with Singapore Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


SpiceJet Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with SpiceJet, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Change fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Change Time/Date
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Spring Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Spring Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


SriLankan Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with SriLankan Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Change fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Sriwijaya Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Change fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


T'way Air Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with T'way Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Change fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai AirAsia. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Change Time/Date
Fare Low Fare Permitted with fees

If you wish to change your booking with Thai AirAsia X, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai AirAsia X. Change fees will apply.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Change Time/Date
Fare Royal Silk Flexi Permitted
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted
Fare Economy Flexi Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to change your booking with Thai Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Change Time/Date
Fare Economy Permitted with fees
Fare Economy Saver Permitted with fees

If you wish to change your booking with Thai Lion Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Change Time/Date
Fare Premium Economy Plus Permitted
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted
Fare Economy Value Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Promo Permitted with fees

If you wish to change your booking with Thai Smile Airways, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Change fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Change Time/Date
Fare Eco Permitted with fees
Fare Promo Permitted with fees

If you wish to change your booking with Thai VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Thai VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to change your booking with Tianjin Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tiger Air Taiwan Change Time/Date
Fare Tigerlight Permitted with fees

If you wish to change your booking with Tiger Air Taiwan, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Tiger Air Taiwan. Change fees will apply.

For more information, please read the fare rules and policies of Tiger Air Taiwan.


Uni Air Change Time/Date
Fare Business Flex Permitted
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with Uni Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Change fees will apply.

For more information, please read the fare rules and policies of Uni Air.


Urumqi Air Change Time/Date
Fare Economy Permitted with fees

If you wish to change your booking with Urumqi Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Change fees will apply.

For more information, please read the fare rules and policies of Urumqi Air.


Vanilla Air Change Time/Date
Fare Inclusive Permitted with fees

If you wish to change your booking with Vanilla Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Change fees will apply.

For more information, please read the fare rules and policies of Vanilla Air.


VietJet Air Change Time/Date
Fare Skyboss Permitted with fees
Fare Eco Permitted with fees
Fare Promo Permitted with fees

If you wish to change your booking with VietJet Air, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with VietJet Air. Change fees will apply.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Change Time/Date
Fare Business Flex Permitted
Fare Business Save Permitted with fees
Fare Premium Economy Flex Permitted
Fare Premium Economy Standard Permitted with fees
Fare Economy Flex Permitted
Fare Economy Classic Permitted with fees
Fare Economy Lite Not permitted

If you wish to change your booking with Vietnam Airlines, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Change fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


XiamenAir Change Time/Date
Fare Economy Flex Permitted
Fare Economy Permitted with fees

If you wish to change your booking with XiamenAir, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Change fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following change terms and conditions apply to our train fares:

Chapa Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 144 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Chapa Express.


China Railway Change Time/Date
Fare Sleeper 4-Berth Not permitted

In accordance with the policy of China Railway, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of China Railway.


China Railway Change Time/Date
Fare Special Line Hanoi-Nanning Not permitted
Fare Soft Sleeper 4-Berth Not permitted
Fare Hard Sleeper 6-Berth Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted
Fare Hard seat Not permitted
Fare Soft seat Not permitted
Fare Soft seat VIP Not permitted
Fare Special Line GZ-HK Sleeper Not permitted
Fare Special Line GZ-HK Not permitted

In accordance with the policy of China Railways, once the booking has been confirmed changes are not allowed. To modify the travel date or departure time, you need to cancel the existing booking and issue a new one.


Fanxipan Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Fanxipan Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Fanxipan Express. Change fees will apply.

- 50% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Fanxipan Express.


King Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with King Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with King Express. Change fees will apply.

- 20% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of King Express.


KTM Berhad Change Time/Date
Fare Sleeper Not permitted
Fare Seat Not permitted

In accordance with the policy of KTM Berhad, once the booking has been confirmed changes are not allowed.


New Livitrans Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with New Livitrans Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with New Livitrans Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of New Livitrans Express.


Orient Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change the travel date with Orient Express, please contact us. This option is available until 2 days before departure. Change fees may apply.

- 20% per ticket + 20,000 VND per ticket if 2-4 days before departure
- No change if less than 2 days to departure or departure on public holiday


Royal Railway Change Time/Date
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, once the booking has been confirmed changes are not allowed.

For more information, please read the fare rules and policies of Royal Railway.


Sapaly Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Sapaly Express, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Sapaly Express. Change fees will apply.

- 20% per ticket if 96 hours or more to departure.
- No ticket change if less than 96 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Sapaly Express.


State Railway of Thailand Change Time/Date
Fare First class Berth Not permitted
Fare Second class Berth Not permitted
Fare Second class Seat Not permitted
Fare Third class Seat Not permitted

In accordance with the policy of State Railway of Thailand, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.


Victoria Express Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Victoria Express, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Victoria Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Victoria Express.


Vietnam Railways Change Time/Date
Fare Sleeper 4-Berth Not permitted
Fare Sleeper 6-Berth Not permitted
Fare Soft seat Not permitted
Fare Hard seat Not permitted
Fare Supplementary seat Not permitted
Fare No seat Not permitted
Fare Promotion
20-49 days in advance
Not permitted
Fare Promotion
50 days in advance
Not permitted

In accordance with the policy of Vietnam Railways, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Vietnam Railways.


Violette Trains Change Time/Date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to change your booking with Violette Trains, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Violette Trains. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Violette Trains.


The following change terms and conditions apply to our bus fares:

Aerobus Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with Aerobus, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Aerobus. Change fees will apply.

- 7 MYR per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Aerobus.


Alisan Coach Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with Alisan Coach, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Alisan Coach. Change fees will apply.

- 7 MYR per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Alisan Coach.


Asia Van Transfer Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Asia Van Transfer, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Asia Van Transfer. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Asia Van Transfer.


Bao Khang Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Bao Khang Limousine, once the booking has been confirmed changes are not allowed.


Bay Lang Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Bay Lang, once the booking has been confirmed changes are not allowed.


Billion Stars Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with Billion Stars, please Contact Us. This option is available until 168 hours before departure, after that time please contact directly with Billion Stars. Change fees will apply.

- 15 MYR per ticket if 168 hours or more to departure.
- No ticket change if less than 168 hours to departure.

No ticket change for tickets on public holidays.


Bokor Transport Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Bokor Transport, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Bokor Transport. Change fees will apply.

No ticket change for tickets on public holidays.


Cambodia Post VIP Van Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Cambodia Post VIP Van, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Cambodia Post VIP Van.


Cat Ba Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Cat Ba Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Cat Ba Express.


Catthienhai Travel Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Catthienhai Travel, once the booking has been confirmed changes are not allowed.


Champa Tourist Bus Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Champa Tourist Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Champa Tourist Bus. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Champa Tourist Bus.


Champasak Bus Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Champasak Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Champasak Bus. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Champasak Bus.


Chitpasong Bus Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Chitpasong Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Change fees will apply.

No ticket change for tickets on public holidays.


CTT Transportation Change Time/Date
Fare Seat Permitted

If you wish to change your booking with CTT Transportation, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CTT Transportation. Change fees will apply.

No ticket change for tickets on public holidays.


Duong Hong Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Duong Hong, once the booking has been confirmed changes are not allowed.


Duy Long Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Duy Long, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Duy Long.


Eco Sapa Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Eco Sapa, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Eco Sapa. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Eco Sapa.


Ekareach Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Ekareach Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Change fees will apply.

No ticket change for tickets on public holidays.


Emerald Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Emerald Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Change fees will apply.

No ticket change for tickets on public holidays.


Futa Bus Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Futa Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Futa Bus. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Futa Bus.


Giant Ibis Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Giant Ibis, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Giant Ibis. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Giant Ibis.


Good Morning Sapa Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Good Morning Sapa, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Good Morning Sapa. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Good Morning Sapa.


GOTOCATBA Change Time/Date
Fare Seat Permitted

If you wish to change your booking with GOTOCATBA, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with GOTOCATBA. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of GOTOCATBA.


Green Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Green Limousine, once the booking has been confirmed changes are not allowed.


Green Paradise Tours Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Green Paradise Tours, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Green Paradise Tours. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Green Paradise Tours.


Ha Son Hai Van Change Time/Date
Fare Sleeper Permitted
Fare Royal Permitted

If you wish to change your booking with Ha Son Hai Van, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Ha Son Hai Van. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Ha Son Hai Van.


Hai Au Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Hai Au, once the booking has been confirmed changes are not allowed.


Hai Van Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Hai Van, once the booking has been confirmed changes are not allowed.


Hanh Cafe Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Hanh Cafe, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Hanh Cafe. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Hanh Cafe.


Hoang Khai Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Hoang Khai, once the booking has been confirmed changes are not allowed.


Hoang Kim Phat Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Hoang Kim Phat, once the booking has been confirmed changes are not allowed.


Hoang Minh Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Hoang Minh, once the booking has been confirmed changes are not allowed.


Hoang Phu Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Hoang Phu, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hoang Phu. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Hoang Phu.


Hoang Vu Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Hoang Vu Limousine, once the booking has been confirmed changes are not allowed.


Hoi An Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Hoi An Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Hoi An Express.


Hung Thanh Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Hung Thanh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Hung Thanh. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Hung Thanh.


Inter Bus Line Change Time/Date
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to change the travel date or departure time, please Contact Us. This option is available until 3 days before departure.

- 30% of the ticket fare + 20,000 VND per ticket if 3 to 4 days to departure
- No ticket change if less than 3 days to departure


Joyous Journey Express Change Time/Date
Fare Seat Permitted with fees
Fare Seat Permitted with fees
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to change your booking with Joyous Journey Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Joyous Journey Express. Change fees will apply.

- 20% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Joyous Journey Express.


Kim Seng Express Change Time/Date
Fare Seat Permitted
Fare Sleeper Not permitted

If you wish to change your booking with Kim Seng Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Kim Seng Express. Change fees will apply.

No ticket change for tickets on public holidays.


King of Bus Change Time/Date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of King of Bus, once the booking has been confirmed changes are not allowed.


KKKL Express Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with KKKL Express, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with KKKL Express. Change fees will apply.

- 7 MYR per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of KKKL Express.


Kumho Viet Thanh Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Kumho Viet Thanh, once the booking has been confirmed changes are not allowed.


Lao Cai Public Bus Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, once the booking has been confirmed changes are not allowed.


Lao-Thai International Bus Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Lao-Thai International Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Lao-Thai International Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Laos Public Bus Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Laos Public Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Long Thinh Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Long Thinh, once the booking has been confirmed changes are not allowed.


Luxury Transport Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Luxury Transport, once the booking has been confirmed changes are not allowed.


Mai Linh Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Mai Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Mai Linh. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Mai Linh.


Malany Bus Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Malany Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Meanchey Travel Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Meanchey Travel Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Meanchey Travel Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Meanchey Travel Express.


MEKONG EXPLORE Change Time/Date
Fare Seat Permitted

If you wish to change your booking with MEKONG EXPLORE, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with MEKONG EXPLORE. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of MEKONG EXPLORE.


Mekong Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Mekong Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Mekong Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Mekong Express.


Mekong Express Travel Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Mekong Express Travel, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Mekong Express Travel. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Mekong Express Travel.


Minh Tri Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Minh Tri Limousine, once the booking has been confirmed changes are not allowed.


Naluang Station Change Time/Date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Naluang Station, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Naluang Station.


Nam Thang Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Nam Thang, once the booking has been confirmed changes are not allowed.


Ngoc Anh Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Anh, once the booking has been confirmed changes are not allowed.


Ngoc Thuan Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Thuan, once the booking has been confirmed changes are not allowed.


Ninh Quynh Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Ninh Quynh, once the booking has been confirmed changes are not allowed.


Non Nuoc Ninh Binh Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Non Nuoc Ninh Binh, once the booking has been confirmed changes are not allowed.


Phu Hai Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Phu Hai, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phu Hai. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Phu Hai.


Phuc Thuan Thao Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Phuc Thuan Thao, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Phuc Thuan Thao. Change fees will apply.

No ticket change for tickets on public holidays.


Phuc Xuyen Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Phuc Xuyen, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Phuc Xuyen. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Phuc Xuyen.


PSD Xpress Change Time/Date
Fare Seat Permitted

If you wish to change your booking with PSD Xpress, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with PSD Xpress. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of PSD Xpress.


QBus Change Time/Date
Fare Seat Permitted

If you wish to change your booking with QBus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with QBus. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of QBus.


Quang Hanh Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Quang Hanh, once the booking has been confirmed changes are not allowed.


Quang Nghi Change Time/Date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Quang Nghi, once the booking has been confirmed changes are not allowed.


Queen Cafe Bus Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Queen Cafe Bus, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Queen Cafe Bus. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Queen Cafe Bus.


Rithya Mondulkiri Express Change Time/Date
Fare Seat Not permitted
Fare Sleeper Permitted

If you wish to change your booking with Rithya Mondulkiri Express, please Contact Us. This option is available until hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Rithya Mondulkiri Express.


Sapaco Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Sapaco, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sapaco. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Sapaco.


Saysamon Transports Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Saysamon Transports, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Change fees will apply.

No ticket change for tickets on public holidays.


Son Duc Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Son Duc, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Son Duc. Change fees will apply.

No ticket change for tickets on public holidays.


Sorya Transport Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Sorya Transport, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Sorya Transport. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Sorya Transport.


TCT Mondulkiri Express Change Time/Date
Fare Seat Permitted

If you wish to change your booking with TCT Mondulkiri Express, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of TCT Mondulkiri Express.


Thai Sriram Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Thai Sriram, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai Sriram. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Thai Sriram.


Thai-Lao International Bus Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Thai-Lao International Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Thanh Thuy Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of Thanh Thuy, once the booking has been confirmed changes are not allowed.


The Anh Change Time/Date
Fare Sleeper Not permitted

In accordance with the policy of The Anh, once the booking has been confirmed changes are not allowed.


The Sinh Tourist Change Time/Date
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to change your booking with The Sinh Tourist, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with The Sinh Tourist. Change fees will apply.

- 10% per ticket if 120 hours or more to departure.
- No ticket change if less than 120 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of The Sinh Tourist.


TheroExpress Change Time/Date
Fare Seat Permitted

If you wish to change your booking with TheroExpress, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with TheroExpress. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of TheroExpress.


Thien Thanh Limousine Change Time/Date
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Thien Thanh Limousine, once the booking has been confirmed changes are not allowed.


Thinh Phat Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Thinh Phat Limousine, once the booking has been confirmed changes are not allowed.


Thongly Bus Change Time/Date
Fare Sleeper Permitted

If you wish to change your booking with Thongly Bus, please Contact Us. This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Change fees will apply.

No ticket change for tickets on public holidays.


Transtar Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with Transtar, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Transtar. Change fees will apply.

- 10 USD per ticket if 24 hours or more to departure.
- No ticket change if less than 24 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Transtar.


Tung Mau Change Time/Date
Fare Sleeper Permitted with fees

If you wish to change your booking with Tung Mau, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with Tung Mau. Change fees will apply.

- 15% per ticket if 72 hours or more to departure.
- No ticket change if less than 72 hours to departure.

No ticket change for tickets on public holidays.


Unititi Change Time/Date
Fare Seat Permitted with fees

If you wish to change your booking with Unititi, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Unititi. Change fees will apply.

- 7 MYR per ticket if 48 hours or more to departure.
- No ticket change if less than 48 hours to departure.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Unititi.


Virak Buntham Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Virak Buntham, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Virak Buntham.


Vu Linh Change Time/Date
Fare Seat Permitted
Fare Sleeper Permitted

If you wish to change your booking with Vu Linh, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Vu Linh. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Vu Linh.


Xuan Trang Limousine Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Xuan Trang Limousine, once the booking has been confirmed changes are not allowed.


The following change terms and conditions apply to our ferry fares:

Buva Sea Cambodia Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Buva Sea Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Change fees will apply.

No ticket change for tickets on public holidays.


Cat Ba Island Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Cat Ba Island , once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Cat Ba Island .


CC Blue Sea Change Time/Date
Fare Seat Permitted

If you wish to change your booking with CC Blue Sea, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Change fees will apply.

No ticket change for tickets on public holidays.


Greenlines DP Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Greenlines DP, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Greenlines DP. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Greenlines DP.


GTVC Speed Boat Change Time/Date
Fare Seat Permitted

If you wish to change your booking with GTVC Speed Boat, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Change fees will apply.

No ticket change for tickets on public holidays.


Hang Chau Tourist Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Hang Chau Tourist, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Hang Chau Tourist.


Island SpeedFerry Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Island SpeedFerry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Change fees will apply.

No ticket change for tickets on public holidays.


Ka Long Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Ka Long, please Contact Us. This option is available until hours before departure, after that time please contact directly with Ka Long. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Ka Long.


Lomprayah Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Lomprayah, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Lomprayah.


Luang Say Change Time/Date
Fare Cruise & Lodge Not permitted

In accordance with the policy of Luang Say, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Luang Say.


Mandarin Cruises Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Mandarin Cruises, please Contact Us. This option is available until 192 hours before departure, after that time please contact directly with Mandarin Cruises. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of Mandarin Cruises.


MEKONG EXPLORE Change Time/Date
Fare Seat Permitted

If you wish to change your booking with MEKONG EXPLORE, please Contact Us. This option is available until 72 hours before departure, after that time please contact directly with MEKONG EXPLORE. Change fees will apply.

No ticket change for tickets on public holidays.

For more information, please read the fare rules and policies of MEKONG EXPLORE.


Ngoc Thanh Speed Ferry Change Time/Date
Fare Seat Not permitted

In accordance with the policy of Ngoc Thanh Speed Ferry, once the booking has been confirmed changes are not allowed.

For more information, please read the fare rules and policies of Ngoc Thanh Speed Ferry.


Phu Quoc Express Change Time/Date
Fare ECO Not permitted
Fare VIP Not permitted

In accordance with the policy of Phu Quoc Express, once the booking has been confirmed changes are not allowed.

To modify the number of passengers, full passenger details, itinerary, fare or travel date, you need to cancel the existing booking and issue a new one.

For more information, please read the fare rules and policies of Phu Quoc Express.


Speed Ferry Cambodia Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Speed Ferry Cambodia, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Change fees will apply.

No ticket change for tickets on public holidays.


Superdong Speed Ferry Change Time/Date
Fare Seat Permitted with fees

If you wish to change the travel date with Superdong Speed Ferry, please contact us. This option is available until 72 hours before departure. Change fees may apply.

- 30% per ticket + 20,000 VND per ticket if 72-168 hours before departure
- No change if less than 72 hours to departure or departure on public holiday


Tigerline Ferry Change Time/Date
Fare Seat Permitted

If you wish to change your booking with Tigerline Ferry, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Change fees will apply.

No ticket change for tickets on public holidays.


Cancellation before departure is permitted according to the terms of the Passenger Carrier.

The following cancellation terms and conditions apply to our flight fares:

Air Busan Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Air Busan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Busan. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Busan.


Air China Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Standard Permitted with fees
Fare First Standard Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air China, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air China. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air China.


Air India Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Air India, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India.


Air India Express Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Air India Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air India Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air India Express.


Air Macau Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Air Macau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Macau. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Macau.


Air Seoul Cancel before departure
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Air Seoul, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Air Seoul. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Air Seoul.


AirAsia Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia.


AirAsia Japan Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of AirAsia Japan, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia Japan.


AirAsia X Cancel before departure
Fare Premium Flatbed Not permitted
Fare Low Fare Not permitted

In accordance with the policy of AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of AirAsia X.


All Nippon Airways Cancel before departure
Fare Full Flex Permitted with fees
Fare Super Value Not permitted

If you wish to cancel your booking with All Nippon Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with All Nippon Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of All Nippon Airways.


Asiana Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Asiana Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Asiana Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Asiana Airlines.


Bangkok Airways Cancel before departure
Fare Blue Ribbon Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Freedom Permitted with fees
Fare Economy Saver Permitted with fees
Fare Economy Promotion Not permitted

If you wish to cancel your booking with Bangkok Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Bangkok Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Bangkok Airways.


Biman Bangladesh Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Biman Bangladesh Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Biman Bangladesh Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Biman Bangladesh Airlines.


Cambodia Airways Cancel before departure
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Cambodia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Airways.


Cambodia Angkor Air Cancel before departure
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Promotion Not permitted
Fare Low Budget Not permitted

If you wish to cancel your booking with Cambodia Angkor Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Angkor Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Angkor Air.


Cambodia Bayon Airlines Cancel before departure
Fare Business Permitted with fees
Fare Business Promotion Permitted with fees
Fare Economic Permitted with fees
Fare Economic Promotion Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Cambodia Bayon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cambodia Bayon Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cambodia Bayon Airlines.


Cathay Dragon Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Cathay Dragon, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Dragon. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cathay Dragon.


Cathay Pacific Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Saver Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Cathay Pacific, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Cathay Pacific. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Cathay Pacific.


Cebgo Cancel before departure
Fare FLY Not permitted

In accordance with the policy of Cebgo, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebgo.


Cebu Pacific Cancel before departure
Fare FLY Not permitted

In accordance with the policy of Cebu Pacific, tickets are non-refundable.

For more information, please read the fare rules and policies of Cebu Pacific.


China Airlines Cancel before departure
Fare Business Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with China Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Airlines.


China Eastern Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Refundable Permitted with fees
Fare Business Restricted Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Eastern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Eastern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Eastern Airlines.


China Southern Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China Southern Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China Southern Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China Southern Airlines.


China United Airlines Cancel before departure
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with China United Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with China United Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of China United Airlines.


Citilink Cancel before departure
Fare Economy Saver Not permitted

In accordance with the policy of Citilink, tickets are non-refundable.

For more information, please read the fare rules and policies of Citilink.


Eastar Jet Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Eastar Jet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Eastar Jet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eastar Jet.


Emirates Cancel before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees

If you wish to cancel your booking with Emirates, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Emirates. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Emirates.


Eva Air Cancel before departure
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Eva Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Eva Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Eva Air.


Firefly Cancel before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted
Fare Fly Basic Not permitted

If you wish to cancel your booking with Firefly, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Firefly. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Firefly.


Garuda Indonesia Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Affordable Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees
Fare Economy Promotion Not permitted

If you wish to cancel your booking with Garuda Indonesia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Garuda Indonesia. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Garuda Indonesia.


GoAir Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with GoAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with GoAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of GoAir.


Golden Myanmar Airlines Cancel before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Golden Myanmar Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Golden Myanmar Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Golden Myanmar Airlines.


Hainan Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hainan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hainan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hainan Airlines.


Hebei Airlines Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Hebei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hebei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hebei Airlines.


Himalaya Airlines Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Himalaya Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Himalaya Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Himalaya Airlines.


Hong Kong Airlines Cancel before departure
Fare FlexiFly Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Refundable Permitted with fees

If you wish to cancel your booking with Hong Kong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Airlines.


Hong Kong Express Cancel before departure
Fare Biz Permitted with fees
Fare Fun Not permitted

If you wish to cancel your booking with Hong Kong Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Hong Kong Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Hong Kong Express.


Indonesia AirAsia Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of Indonesia AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Indonesia AirAsia.


Indonesia AirAsia X Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of Indonesia AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of Indonesia AirAsia X.


Japan Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Japan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Japan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Japan Airlines.


JC International Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with JC International Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with JC International Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of JC International Airlines.


Jeju Air Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Jeju Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jeju Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jeju Air.


Jet Airways Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Jet Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jet Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jet Airways.


Jetstar Asia Airways Cancel before departure
Fare Business Not permitted
Fare Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Jetstar Asia Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Jetstar Asia Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Jetstar Asia Airways.


Jetstar Pacific Airlines Cancel before departure
Fare Business Not permitted
Fare Economy Not permitted

In accordance with the policy of Jetstar Pacific Airlines, tickets are non-refundable.

For more information, please read the fare rules and policies of Jetstar Pacific Airlines.


Juneyao Airlines Cancel before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Juneyao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Juneyao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Juneyao Airlines.


Korean Air Cancel before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Standard Permitted with fees

If you wish to cancel your booking with Korean Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Korean Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Korean Air.


Kunming Airlines Cancel before departure
Fare Business Permitted with fees
Fare First Class Permitted with fees
Fare Economy Premium Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Kunming Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Kunming Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Kunming Airlines.


Lanmei Airlines Cancel before departure
Fare Premium Economy Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Vacation Not permitted

If you wish to cancel your booking with Lanmei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lanmei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lanmei Airlines.


Lao Airlines Cancel before departure
Fare Business Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Lao Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lao Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lao Airlines.


Lion Air Cancel before departure
Fare Promo Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lion Air.


Lucky Air Cancel before departure
Fare Business Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Lucky Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Lucky Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Lucky Air.


Malaysia Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Smart Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Smart Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Malaysia Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Malaysia Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malaysia Airlines.


Malindo Air Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Business Saver Not permitted
Fare Business Flexible Not permitted
Fare Economy Flex Permitted with fees
Fare Economy Premium Permitted with fees
Fare Economy Value Not permitted

If you wish to cancel your booking with Malindo Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malindo Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Malindo Air.


Mandarin Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Mandarin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mandarin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mandarin Airlines.


Mann Yadanarpon Airlines Cancel before departure
Fare Economy (Foreigner) Permitted with fees

If you wish to cancel your booking with Mann Yadanarpon Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Mann Yadanarpon Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Mann Yadanarpon Airlines.


MIAT Mongolian Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with MIAT Mongolian Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with MIAT Mongolian Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of MIAT Mongolian Airlines.


Myanmar Airways International Cancel before departure
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Hot Deal Not permitted

If you wish to cancel your booking with Myanmar Airways International, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar Airways International. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar Airways International.


Myanmar National Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Myanmar National Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Myanmar National Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Myanmar National Airlines.


Nepal Airlines Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Nepal Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Nepal Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Nepal Airlines.


Nok Air Cancel before departure
Fare Nok Max Not permitted
Fare Nok Lite Not permitted

In accordance with the policy of Nok Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Nok Air.


NokScoot Cancel before departure
Fare ScootBiz Not permitted
Fare FLY Not permitted

In accordance with the policy of NokScoot, tickets are non-refundable.

For more information, please read the fare rules and policies of NokScoot.


Peach Cancel before departure
Fare Simple Peach Not permitted

In accordance with the policy of Peach, tickets are non-refundable.

For more information, please read the fare rules and policies of Peach.


Philippine Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Promo Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Philippine Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Philippine Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Philippine Airlines.


Philippines AirAsia Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of Philippines AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Philippines AirAsia.


Qatar Airways Cancel before departure
Fare Business Flexi Permitted with fees
Fare Business Permitted with fees
Fare Business Promo Not permitted
Fare First Flexi Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Permitted with fees
Fare Economy Promo Not permitted

If you wish to cancel your booking with Qatar Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Qatar Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Qatar Airways.


Royal Brunei Airlines Cancel before departure
Fare Business Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees

If you wish to cancel your booking with Royal Brunei Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Royal Brunei Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Royal Brunei Airlines.


Scoot Cancel before departure
Fare ScootBiz Not permitted
Fare ScootBiz Not permitted
Fare FLY Not permitted

In accordance with the policy of Scoot, tickets are non-refundable.

For more information, please read the fare rules and policies of Scoot.


Shandong Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted
Fare Economy Flexible Not permitted

If you wish to cancel your booking with Shandong Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shandong Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shandong Airlines.


Shanghai Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Shanghai Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Shanghai Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Shanghai Airlines.


Sichuan Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Sichuan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sichuan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sichuan Airlines.


Silk Air Cancel before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Silk Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Silk Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Silk Air.


Singapore Airlines Cancel before departure
Fare Business Flexi Permitted with fees
Fare Business Standard Permitted with fees
Fare Business Lite Not permitted
Fare First Class Permitted with fees
Fare Premium Economy Flexi Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Standard Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Singapore Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Singapore Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Singapore Airlines.


SpiceJet Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with SpiceJet, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SpiceJet. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SpiceJet.


Spring Airlines Cancel before departure
Fare Premium Economy Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Spring Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Spring Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Spring Airlines.


SriLankan Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with SriLankan Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with SriLankan Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of SriLankan Airlines.


Sriwijaya Air Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Sriwijaya Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Sriwijaya Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Sriwijaya Air.


T'way Air Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with T'way Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with T'way Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of T'way Air.


Thai AirAsia Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia.


Thai AirAsia X Cancel before departure
Fare Low Fare Not permitted

In accordance with the policy of Thai AirAsia X, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai AirAsia X.


Thai Airways Cancel before departure
Fare Royal Silk Flexi Permitted with fees
Fare Royal Silk Value Permitted with fees
Fare Premium Economy Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Full Flex Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Supersaver Not permitted

If you wish to cancel your booking with Thai Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Airways.


Thai Lion Air Cancel before departure
Fare Economy Permitted with fees
Fare Economy Saver Not permitted

If you wish to cancel your booking with Thai Lion Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Lion Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Lion Air.


Thai Smile Airways Cancel before departure
Fare Premium Economy Plus Permitted with fees
Fare Premium Economy Permitted with fees
Fare Economy Flexi Permitted with fees
Fare Economy Value Permitted with fees
Fare Economy Saver Not permitted
Fare Economy Restricted Not permitted
Fare Economy Promo Not permitted

If you wish to cancel your booking with Thai Smile Airways, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Thai Smile Airways. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Thai Smile Airways.


Thai VietJet Air Cancel before departure
Fare Eco Not permitted
Fare Promo Not permitted

In accordance with the policy of Thai VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of Thai VietJet Air.


Tianjin Airlines Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees
Fare Economy Restricted Not permitted

If you wish to cancel your booking with Tianjin Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Tianjin Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Tianjin Airlines.


Tiger Air Taiwan Cancel before departure
Fare Tigerlight Not permitted

In accordance with the policy of Tiger Air Taiwan, tickets are non-refundable.

For more information, please read the fare rules and policies of Tiger Air Taiwan.


Uni Air Cancel before departure
Fare Business Flex Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with Uni Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Uni Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Uni Air.


Urumqi Air Cancel before departure
Fare Economy Permitted with fees

If you wish to cancel your booking with Urumqi Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Urumqi Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Urumqi Air.


Vanilla Air Cancel before departure
Fare Inclusive Permitted with fees

If you wish to cancel your booking with Vanilla Air, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vanilla Air. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Vanilla Air.


VietJet Air Cancel before departure
Fare Skyboss Not permitted
Fare Eco Not permitted
Fare Promo Not permitted

In accordance with the policy of VietJet Air, tickets are non-refundable.

For more information, please read the fare rules and policies of VietJet Air.


Vietnam Airlines Cancel before departure
Fare Business Flex Permitted with fees
Fare Business Save Permitted with fees
Fare Premium Economy Flex Permitted with fees
Fare Premium Economy Standard Permitted with fees
Fare Economy Flex Permitted with fees
Fare Economy Classic Permitted with fees
Fare Economy Lite Not permitted

If you wish to cancel your booking with Vietnam Airlines, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Vietnam Airlines. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Vietnam Airlines.


XiamenAir Cancel before departure
Fare Economy Flex Permitted with fees
Fare Economy Permitted with fees

If you wish to cancel your booking with XiamenAir, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with XiamenAir. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of XiamenAir.


The following cancellation terms and conditions apply to our train fares:

Chapa Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 20,000 VND per ticket if 8 to 11 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 4 to 8 days to departure
- 70% of the ticket fare + 20,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


China Railway Cancel before departure
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with China Railway. Service fees will not be refunded. Cancellation fees will apply.

- 33% + 10 CNY per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of China Railway.


China Railway Cancel before departure
Fare Special Line Hanoi-Nanning Permitted with fees
Fare Soft Sleeper 4-Berth Permitted with fees
Fare Hard Sleeper 6-Berth Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Soft seat Permitted with fees
Fare Soft seat VIP Permitted with fees
Fare Special Line GZ-HK Sleeper Permitted with fees
Fare Special Line GZ-HK Permitted with fees

If you wish to cancel your booking online, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays. No ticket refund if the ticket has already been collected at the station or authorized ticket office.

Service fees will not be refunded. Cancellation fees will apply. Refund amount is subject to the railway authority.

For the route Hanoi-Nanning:

- 33% of the ticket fare + 20,000 VND per ticket if the ticket has been issued.
- No ticket refund if less than 3 days to departure.

For the route Guangzhou-Shenzhen-Hongkong:

- 5% of the ticket fare + 10 CNY per ticket if the ticket has been issued.
- 30% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 50% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.

For any other route:

- 10 CNY per ticket if the ticked has been issued.
- 5% of the ticket fare + 10 CNY per ticket if 2 to 15 days to departure.
- 10% of the ticket fare + 10 CNY per ticket if 1 to 2 days to departure.
- No ticket refund if less than 1 day to departure or departure on public holiday.


Fanxipan Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Fanxipan Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 20,000 VND per ticket if 3 to 6 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


King Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with King Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 4 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 30% of the ticket fare + 20,000 VND per ticket if 6 to 8 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 4 to 5 days to departure
- No ticket refund if less than 4 days to departure or departure on public holiday


KTM Berhad Cancel before departure
Fare Sleeper Not permitted
Fare Seat Not permitted

In accordance with the policy of KTM Berhad, tickets are non-refundable.


New Livitrans Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with New Livitrans Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 20,000 VND per ticket if 4 days to departure
- 20% of the ticket fare + 20,000 VND per ticket if 3 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 days to departure or departure on public holiday


Orient Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Orient Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 20% per ticket + 20,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


Royal Railway Cancel before departure
Fare Soft seat Not permitted

In accordance with the policy of Royal Railway, tickets are non-refundable.

For more information, please read the fare rules and policies of Royal Railway.


Sapaly Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Sapaly Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 20,000 VND per ticket if 9 to 11 days to departure
- 30% of the ticket fare + 20,000 VND per ticket if 7 to 8 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 5 to 6 days to departure
- 80% of the ticket fare + 20,000 VND per ticket if 3 to 4 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday


State Railway of Thailand Cancel before departure
Fare First class Berth Permitted with fees
Fare Second class Berth Permitted with fees
Fare Second class Seat Permitted with fees
Fare Third class Seat Permitted with fees

If you wish to cancel your booking with State Railway of Thailand, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20% of fare (or at least 20 THB) + 40/30/20 THB + 30 THB per ticket if more than 4 days before departure
- 50% of fare (or at least 20 THB) + 40/30/20 THB + 30 THB per ticket if 1 to 4 days before departure
- No ticket refund if less than 1 day to departure.


Victoria Express Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Victoria Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 8 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 20,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 20,000 VND per ticket if 8 to 15 days to departure
- No ticket refund if less than 8 days to departure


Vietnam Railways Cancel before departure
Fare Sleeper 4-Berth Permitted with fees
Fare Sleeper 6-Berth Permitted with fees
Fare Soft seat Permitted with fees
Fare Hard seat Permitted with fees
Fare Supplementary seat Permitted with fees
Fare No seat Permitted with fees
Fare Promotion
20-49 days in advance
Permitted with fees
Fare Promotion
50 days in advance
Not permitted

If you wish to cancel your booking at the railway station, please present the e-ticket along with your passport at the counter and claim your refund in cash. This option is available until 4 hours before departure, except in public holidays which is available 24 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare
- For tickets on public holidays, 30% of the ticket fare
- For promotion tickets issued 20-49 days before the departure date, 50% of the ticket fare
- For promotion tickets issued 50 days before the departure date, cancellation not permitted

If you wish to cancel your booking online, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24 hours before departure, except in public holidays.

Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare + 20,000 VND per ticket
- For tickets on public holidays, 30% of the ticket fare + 20,000 VND per ticket
- For promotion tickets issued 20-49 days before the departure date, 50% of the ticket fare + 20,000 VND per ticket
- For promotion tickets issued 50 days before the departure date, cancellation not permitted


Violette Trains Cancel before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees

If you wish to cancel your booking with Violette Trains, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 20,000 VND per ticket if 4 days to departure
- 30% of the ticket fare + 20,000 VND per ticket if 3 days to departure
- 50% of the ticket fare + 20,000 VND per ticket if 2 day to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


The following cancellation terms and conditions apply to our bus fares:

Aerobus Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Aerobus, tickets are non-refundable.

For more information, please read the fare rules and policies of Aerobus.


Alisan Coach Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Alisan Coach, tickets are non-refundable.

For more information, please read the fare rules and policies of Alisan Coach.


Asia Van Transfer Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Asia Van Transfer, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Asia Van Transfer.


Bao Khang Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Bao Khang Limousine, tickets are non-refundable.


Bay Lang Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Bay Lang, tickets are non-refundable.


Billion Stars Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Billion Stars, tickets are non-refundable.


Bokor Transport Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Bokor Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Bokor Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Cambodia Post VIP Van Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cambodia Post VIP Van, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Cambodia Post VIP Van. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Cambodia Post VIP Van.


Cat Ba Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Cat Ba Express. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Cat Ba Express.


Catthienhai Travel Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Catthienhai Travel, tickets are non-refundable.


Champa Tourist Bus Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Champa Tourist Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Champa Tourist Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Champa Tourist Bus.


Champasak Bus Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Champasak Bus, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Champasak Bus.


Chitpasong Bus Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Chitpasong Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Chitpasong Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


CTT Transportation Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with CTT Transportation, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with CTT Transportation. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Duong Hong Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Duong Hong, tickets are non-refundable.


Duy Long Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Duy Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Duy Long. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Duy Long.


Eco Sapa Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Eco Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Eco Sapa. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Eco Sapa.


Ekareach Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Ekareach Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ekareach Express. Service fees will not be refunded. Cancellation fees will apply.


Emerald Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Emerald Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Emerald Express. Service fees will not be refunded. Cancellation fees will apply.


Futa Bus Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Futa Bus, tickets are non-refundable.

For more information, please read the fare rules and policies of Futa Bus.


Giant Ibis Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Giant Ibis, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Giant Ibis.


Good Morning Sapa Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Good Morning Sapa, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Good Morning Sapa. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Good Morning Sapa.


GOTOCATBA Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with GOTOCATBA, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with GOTOCATBA. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of GOTOCATBA.


Green Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Green Limousine, tickets are non-refundable.


Green Paradise Tours Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Green Paradise Tours, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Green Paradise Tours.


Ha Son Hai Van Cancel before departure
Fare Sleeper Permitted with fees
Fare Royal Permitted with fees

If you wish to cancel your booking with Ha Son Hai Van, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 10 hours before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 10,000 VND per ticket if 24 hours to departure
- 30% of the ticket fare + 10,000 VND per ticket if 10 hours to 23 hours to departure
- No ticket refund if less than 10 hours to departure


Hai Au Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Hai Au, tickets are non-refundable.


Hai Van Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Hai Van, tickets are non-refundable.


Hanh Cafe Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Hanh Cafe, tickets are non-refundable but exchangeable for up to 3 months from the date of purchase.

For more information, please read the fare rules and policies of Hanh Cafe.


Hoang Khai Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Hoang Khai, tickets are non-refundable.


Hoang Kim Phat Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Hoang Kim Phat, tickets are non-refundable.


Hoang Minh Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Hoang Minh, tickets are non-refundable.


Hoang Phu Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hoang Phu, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoang Phu. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Hoang Phu.


Hoang Vu Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Hoang Vu Limousine, tickets are non-refundable.


Hoi An Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hoi An Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Hoi An Express. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Hoi An Express.


Hung Thanh Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Hung Thanh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 24hrs before departure. Service fees will not be refunded. Cancellation fees will apply.

- For standard tickets, 10% of the ticket fare + 10,000 VND per ticket
- For tickets on public holidays, 30% of the ticket fare + 10,000 VND per ticket


Inter Bus Line Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Inter Bus Lines, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 10,000 VND per ticket if 3 to 4 days to departure
- No ticket refund if less than 3 days to departure


Joyous Journey Express Cancel before departure
Fare Seat Not permitted
Fare Seat Not permitted
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Joyous Journey Express, tickets are non-refundable.

For more information, please read the fare rules and policies of Joyous Journey Express.


Kim Seng Express Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Kim Seng Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Kim Seng Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


King of Bus Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of King of Bus, tickets are non-refundable.


KKKL Express Cancel before departure
Fare Seat Not permitted

In accordance with the policy of KKKL Express, tickets are non-refundable.

For more information, please read the fare rules and policies of KKKL Express.


Kumho Viet Thanh Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Kumho Viet Thanh, tickets are non-refundable.


Lao Cai Public Bus Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Lao Cai Public Bus, tickets are non-refundable.


Lao-Thai International Bus Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Lao-Thai International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lao-Thai International Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Laos Public Bus Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Laos Public Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Laos Public Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Long Thinh Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Long Thinh, tickets are non-refundable.


Luxury Transport Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Luxury Transport, tickets are non-refundable.


Mai Linh Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Mai Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if cancel before 2 hours to departure
- 30% + 10,000 VND per ticket if cancel before 1-2 hours to departure
- No refund if less than 1 hour before departure


Malany Bus Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Malany Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Malany Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Meanchey Travel Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Meanchey Travel Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Meanchey Travel Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Meanchey Travel Express.


MEKONG EXPLORE Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with MEKONG EXPLORE, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with MEKONG EXPLORE. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of MEKONG EXPLORE.


Mekong Express Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Mekong Express, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Mekong Express.


Mekong Express Travel Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Mekong Express Travel, tickets are non-refundable but exchangeable for up to 12 months from the date of purchase.

For more information, please read the fare rules and policies of Mekong Express Travel.


Minh Tri Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Minh Tri Limousine, tickets are non-refundable.


Naluang Station Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Naluang Station, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Naluang Station. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Naluang Station.


Nam Thang Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Nam Thang, tickets are non-refundable.


Ngoc Anh Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Anh, tickets are non-refundable.


Ngoc Thuan Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Ngoc Thuan, tickets are non-refundable.


Ninh Quynh Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Ninh Quynh, tickets are non-refundable.


Non Nuoc Ninh Binh Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Non Nuoc Ninh Binh, tickets are non-refundable.


Phu Hai Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Phu Hai, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Hai. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Phu Hai.


Phuc Thuan Thao Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Phuc Thuan Thao, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phuc Thuan Thao. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Phuc Xuyen Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Phuc Xuyen, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Phuc Xuyen. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Phuc Xuyen.


PSD Xpress Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with PSD Xpress, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with PSD Xpress. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of PSD Xpress.


QBus Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with QBus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with QBus. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of QBus.


Quang Hanh Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Quang Hanh, tickets are non-refundable.


Quang Nghi Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Quang Nghi, tickets are non-refundable.


Queen Cafe Bus Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Queen Cafe Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Queen Cafe Bus. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Queen Cafe Bus.


Rithya Mondulkiri Express Cancel before departure
Fare Seat Not permitted
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Rithya Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Rithya Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Rithya Mondulkiri Express.


Sapaco Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Sapaco, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if cancel before 2 hours to departure
- 30% + 10,000 VND per ticket if cancel before 1-2 hours to departure
- No refund if less than 1 hour before departure


Saysamon Transports Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Saysamon Transports, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Saysamon Transports. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Son Duc Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Son Duc, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Son Duc. Service fees will not be refunded. Cancellation fees will apply.

- 10% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Sorya Transport Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Sorya Transport, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Sorya Transport. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Sorya Transport.


TCT Mondulkiri Express Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with TCT Mondulkiri Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with TCT Mondulkiri Express. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of TCT Mondulkiri Express.


Thai Sriram Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Thai Sriram, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thai Sriram. Service fees will not be refunded. Cancellation fees will apply.

- 200 THB + 20 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Thai Sriram.


Thai-Lao International Bus Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Thai-Lao International Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thai-Lao International Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Thanh Thuy Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of Thanh Thuy, tickets are non-refundable.


The Anh Cancel before departure
Fare Sleeper Not permitted

In accordance with the policy of The Anh, tickets are non-refundable.


The Sinh Tourist Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with The Sinh Tourist, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 120 hours before departure, after that time please contact directly with The Sinh Tourist. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 120 hours or more to departure.
- No ticket refund if less than 120 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of The Sinh Tourist.


TheroExpress Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with TheroExpress, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with TheroExpress. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of TheroExpress.


Thien Thanh Limousine Cancel before departure
Fare Seat Not permitted
Fare Sleeper Not permitted

In accordance with the policy of Thien Thanh Limousine, tickets are non-refundable.


Thinh Phat Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Thinh Phat Limousine, tickets are non-refundable.


Thongly Bus Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Thongly Bus, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Thongly Bus. Service fees will not be refunded. Cancellation fees will apply.

- 3 USD + 0.5 USD per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.


Transtar Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Transtar, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Transtar. Service fees will not be refunded. Cancellation fees will apply.

- 80% + 0.5 USD per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Transtar.


Tung Mau Cancel before departure
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Tung Mau, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Tung Mau. Service fees will not be refunded. Cancellation fees will apply.

- 15% + 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.


Unititi Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Unititi, tickets are non-refundable.

For more information, please read the fare rules and policies of Unititi.


Virak Buntham Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Virak Buntham, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Virak Buntham. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Virak Buntham.


Vu Linh Cancel before departure
Fare Seat Permitted with fees
Fare Sleeper Permitted with fees

If you wish to cancel your booking with Vu Linh, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 hour before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% + 10,000 VND per ticket if cancel before 2 hours to departure
- 30% + 10,000 VND per ticket if cancel before 1-2 hours to departure
- No refund if less than 1 hour before departure


Xuan Trang Limousine Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Xuan Trang Limousine, tickets are non-refundable.


The following cancellation terms and conditions apply to our ferry fares:

Buva Sea Cambodia Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Buva Sea Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Buva Sea Cambodia. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Cat Ba Island Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Cat Ba Island, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure. Cancellation after that time or after departure is not permitted. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 50% per ticket + 10,000 VND per ticket if 2 to 8 days to departure
- No ticket refund if less than 2 day to departure or departure on public holiday


CC Blue Sea Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with CC Blue Sea, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with CC Blue Sea. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Greenlines DP Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Greenlines DP, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 24 hours before departure, after that time please contact directly with Greenlines DP. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 24 hours or more to departure.
- No ticket refund if less than 24 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Greenlines DP.


GTVC Speed Boat Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with GTVC Speed Boat, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with GTVC Speed Boat. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Hang Chau Tourist Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Hang Chau Tourist, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if the ticket has been issued
- 30% of the ticket fare + 10,000 VND per ticket if 3 to 8 days to departure
- No ticket refund if less than 3 days to departure


Island SpeedFerry Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Island SpeedFerry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Island SpeedFerry. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Ka Long Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Ka Long, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Ka Long. Service fees will not be refunded. Cancellation fees will apply.

For more information, please read the fare rules and policies of Ka Long.


Lomprayah Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Lomprayah, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 96 hours before departure, after that time please contact directly with Lomprayah. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 20 THB per ticket if 96 hours or more to departure.
- No ticket refund if less than 96 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Lomprayah.


Luang Say Cancel before departure
Fare Cruise & Lodge Permitted with fees

If you wish to cancel your booking with Luang Say, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 9 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if the ticket has been issued
- 50% of the ticket fare + 0.5 USD per ticket if 31 to 45 days to departure
- 75% of the ticket fare + 0.5 USD per ticket if 30 to 9 days to departure
- No ticket refund if less than 9 days to departure


Mandarin Cruises Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Mandarin Cruises, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 120 hours before departure, after that time please contact directly with Mandarin Cruises. Service fees will not be refunded. Cancellation fees will apply.

- 50% + 10,000 VND per ticket if 120 hours or more to departure.
- No ticket refund if less than 120 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Mandarin Cruises.


MEKONG EXPLORE Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with MEKONG EXPLORE, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with MEKONG EXPLORE. Service fees will not be refunded. Cancellation fees will apply.

- 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of MEKONG EXPLORE.


Ngoc Thanh Speed Ferry Cancel before departure
Fare Seat Not permitted

In accordance with the policy of Ngoc Thanh Speed Ferry, tickets are non-refundable.

For more information, please read the fare rules and policies of Ngoc Thanh Speed Ferry.


Phu Quoc Express Cancel before departure
Fare ECO Permitted with fees
Fare VIP Permitted with fees

If you wish to cancel your booking with Phu Quoc Express, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Phu Quoc Express. Service fees will not be refunded. Cancellation fees will apply.

- 20% + 10,000 VND per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Phu Quoc Express.


Speed Ferry Cambodia Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Speed Ferry Cambodia, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Speed Ferry Cambodia. Service fees will not be refunded. Cancellation fees will apply.

- 0.5 USD per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Superdong Speed Ferry Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Superdong Speed Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 72 hours before departure, after that time please contact directly with Superdong Speed Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 30% + 10,000 VND per ticket if 72 hours or more to departure.
- No ticket refund if less than 72 hours to departure.

No ticket refund for tickets on public holidays.

For more information, please read the fare rules and policies of Superdong Speed Ferry.


Tigerline Ferry Cancel before departure
Fare Seat Permitted with fees

If you wish to cancel your booking with Tigerline Ferry, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Tigerline Ferry. Service fees will not be refunded. Cancellation fees will apply.

- 20 THB per ticket if 48 hours or more to departure.
- No ticket refund if less than 48 hours to departure.

No ticket refund for tickets on public holidays.


Missed check-in or failure to board within the required time will result in no refund. Cancellation after departure is not permitted.

Fees and Surcharges

The following service fees apply when you book with us:

Flights Per ticket
Domestic
Vietnam 80,000 VND
Thailand 100 THB
Others 4 USD
International
Southeast Asia 8 USD
East Asia 8 USD

Trains Per ticket
China 20 CNY
Vietnam 40,000 VND
Thailand 100 THB
Others 2 USD

Buses Per ticket
Vietnam 20,000 VND
Thailand 40 THB
Others 1 USD

Ferries Per ticket
Vietnam 20,000 VND
Thailand 40 THB
Others 1 USD

Service fees will not be refunded in case of ticket cancellation.

The following cancellation fees apply when you cancel a reservation with us:

Flights Per ticket
Domestic
Vietnam 20,000 VND
Thailand 25 THB
Others 1 USD
International
Southeast Asia 2 USD
East Asia 2 USD

Trains Per ticket
China 10 CNY
Vietnam 20,000 VND
Thailand 50 THB
Others 1 USD

Buses Per ticket
Vietnam 10,000 VND
Thailand 20 THB
Others 0.5 USD

Ferries Per ticket
Vietnam 10,000 VND
Thailand 20 THB
Others 0.5 USD

Cancellation fees will be added to the cancellation surcharges applied by the Passenger Carrier per ticket per passenger.

If you could not find your question listed, please feel free to

Search

To enter your itinerary, input the origin and destination.

Next, select the type of journey: Round trip or One way.

If the journey is round trip, click on the calendar and input the date of departure and the date of return. If the journey is one way, you just need to input the date of departure.

Finally, select the number of passengers including children.

Select your route

After search, we will display the results for your itinerary.

To select your departing trip, have a look at the list of results. Click to expand the details of the route, you will find the available fares. Select the most suitable.

In case that your journey is round trip, select your returning trip.

Fill in the passenger and contact details

Provide the passenger(s) information.

If you are travelling with children, enter the date of birth to apply for children discount (if any) on selected transport providers.

Review the baggage information for your trip, including carry-on and checked-in baggage allowance.

Don't forget to provide the contact details of the person responsible for booking. We will send the ticket confirmation by email.

Complete your payment

Select your payment method. We accept international credit or debit cards and Alipay.

Check your itinerary and price breakdown. Confirm that the booking information is correct.

Before you proceed to payment, you must read and accept the terms and conditions of booking.

Receive your tickets by email

Once your payment is complete, your reservation will be processed.

In the following 24 hours you will receive the itinerary, ticket confirmation and payment receipt by email. Find your e-ticket attached in PDF format.

Make sure you don’t miss our emails. Kindly verify your inbox and inspect the SPAM or Junk Mail folder.

Manage your booking

While your booking is being processed you can check the status by accessing to Manage booking.

Once the booking is confirmed you will be able to download your electronic tickets.


PDD Building, 162 Pasteur Street, Ward Ben Nghe, District 1,
Ho Chi Minh, Vietnam

‎(+84) 931 454 025
‎(+60) 1117 000 970 only Malaysia
‎(+63) 239 534 60 only Philippines
‎(+66) 662 026 1730 only Thailand

Customer Support: Monday to Sunday (08:00 - 22:00)

   

BAOLAU PTE. LTD.
Business Reg No: 201434204K, Singapore
CÔNG TY TNHH BAOLAU
Business Reg No: 0313838015, Vietnam