VIETNAM AIRLINES

It was a short and comfortable flight. Nice airline to fly with. Checkin was quick and easy. Nicolaas  

The queues were long at the airport but they seemed to move quickly. Scott  

We were late due to late arrival from Paris. The personnel changed the tickets instantly with no charge Thomas  

Buen vuelo y buen trato Xavier  

We had a reservation from months and it was canceled last minute which made us need to move our planning and lose money Rivas  

Excellent onboard service by flight attendants, clean cabin, comfortable flight, on time Suzanne  

Unfortunately one hour delay. Regular transportation. Caroline  

Vietnam Airlines cancelled the first patt of our 2 stage flight, and put us on a later flight making it tight to catch out 2nd flight. Wecmanaged to get on an earlier first flight. t worked out! Christopher  

I have a middle name, and this caused some confusion with the flight ticket which I booked using my surname and given name. Christopher  

Todo perfecto Victoria  

Delayd flight - lack of information on the airport The service onboard were good. Carina  

Delayed 1 hour Bruno  

Flight delayed but no information on the duration of the delay. Sebastian  

Very happy with Vietnam Airlines in terms of seat comfort and staff service - pity it was 1-2 hours late, but sometimes delays can't be avoided due to weather elsewhere Russell  

Long delay at book in. Was approx 4 couple in line but guests ahead of us had a problem. We were held behind them but other lines were opened up all passengers arriving after us were serviced. We ended up being last check in on the lines. Didn’t impact travel plans but simple communication and redirection to another line would have negated feeling of neglection. . Brendan