CHARMY EXPRESS

Only 3 people of our party of 8 made it onto the train as we were given an incorrect departure time (52 minutes after the train actually departed). Cabins not at all as shown in the pictures. Very dated and very hard to get onto top bunks (acrobatic skills required). Beds hard. 20% refund offered for people who did not make it onto train!!! Heidi  

It was great thank you Aleksandra  

I was supposed to share cabin with some French girls (bad attitude) but the lady in charge of the car, very kindly change it to a different one and met really nice people. Natsuki  

We expected a more comfortable bed. for this Price. Almost as expensive as flying. Torsten  

Fine, nice helpful staff and clean berths. Train ran a bit behind schedule but nothing too bad. Bathrooms needed a clean. Beatrix  

Upon arrival at the station our cabin was already occupied by 2 people We had reserved and paid for a complete cabin It took 15/20 minutes to be transferred to another cabin It seems that there was an error in the ticketing and the seats were not what we had paid for In any case it was annoying to go through this Then there was an accident and we were delayed by 3 hours .. Claude  

I found the snack pack entirely useless. I hate cheese and onion flavoured crisps, despise sweet fizzy drinks and avoid using water from throw-away plastic bottles for the sake of the environment. I didn't touch it. Francis  

The Charmy Express was a great little train of overnight travel. Nothing fancy, but totally comfortable and clean. I was hesitant to book after reading some reviews online, but we really enjoyed the experience. We were travelling as a group of 3 and got a 4 bunk room. Marc  

I expected more considering the price. The mattress was hard, the top bunk did not have a proper ladder so climbing up top bunk is awkward and could be pretty hard for a shorter person, and it wasn't completely clean. I was able to a proper night of sleep anyway. Laura  

horrible… on n’a pas eu le train réservé, du coup un autre train nous a été proposé. au petit matin, en voulant sortir de la cabine, je me suis rendu compte qu’elle ne s’ouvrait pas de l’intérieur. On a du crier et taper pendant 10min avant que des employés viennent nous ouvrir, je me suis coupé les doigts en essayant de forcer… vous pouvez vérifier tout ça avec les employés Davy  

Beds are smaller and matrassen thinner then i thougjt they would be Tijl  

Para lo caro que es, no la limpieza ni la comodidad es lo que se espera Concepcion  

Le personnel de bord n'est absolument pas aimable le train n'est pas propre et les photos sont fausse quand on réserve nous n'avons absolument pas eu la cabine que nous avions réservé En revanche le personnel de ravitaillement et la nourriture sont excellentes Christophe  

The entire coach was infested with bugs it was even on my partners pillow from mosquitoes to cockroach. Ethan  

I wasn’t impressed with the service of Charmy Express. The train carriage was a standard one and in poor condition. The toilet bowl was blocked and nearly overflowing with urine. There were no curtains separating the berths. As if that wasn’t bad enough, there were cockroaches in our cabin - we killed at least 12 of them ! Won’t take this train service again. Kenneth