VIETLAO TRAVEL

You all wished me a safe and pleasant journey. Well, the trip was far from safe or pleasant. The driver was going way too fast on a mountain road, making the trip a real ordeal. This reckless driving on a road full of curves and potholes threw me from one side of the seat to the other, not only preventing me from resting but even causing me fear and nausea. I understand that your drivers want to save time on the road, but not at the expense of my safety. Their prices are high and their safety standards leave much to be desired, not to mention the unreliable Wi-Fi service, which made it difficult to even send a WhatsApp message. Celia  

Staff is very polite. Anshika  

En un principio tenía que estar a las 21:30 en la estación. Mandaron un mensaje pidiendo estar a las 21:00. Por si acaso, fui a las 20:30 y resulta que hasta las 21:55 aprox no apareció el autobús! Salió más o menos en hora y llegó igual. El chofer y el asistente super majos y serviciales. Se hizo una parada para ir al WC, que es de agradecer. Tania  

The drivers where extremely noisy and talking loud the whole trip. That, for a 12 hours trip, has been really annoying. Bernardo  

You need a toilet on the bus or more toilet stops so you’re not rushing everyone. Kelly