Seat
Billion Star Express benefits from a strategic location in Penang and offers daily trips from Penang to Kuala Lumpur, Johor Bahru, Hatyai and Singapore.
Routes
Passenger class
The following passenger classes are available with Billion Stars:
VIP
Change policy
The following change terms apply to the bus fares:
| Billion Stars | Change time/date |
| Fare Seat | Not permitted |
| Fare VIP | Not permitted |
In accordance with the policy of Billion Stars, once the booking has been confirmed changes are not permitted.
Cancellation policy
The following cancellation terms apply to the bus fares:
| Billion Stars | Cancellation before departure |
| Fare Seat | Not permitted |
| Fare VIP | Not permitted |
In accordance with the policy of Billion Stars, tickets are non-refundable.
Reviews
Bad
17 February 2026
When I was returning after the passport check at the Malaysia border, the bus left without me. That was not good. I waited there for about two hours until the next bus arrived. Please take this into consideration.” Solaman
Poor
08 January 2026
The schedule provided was completely wrong. Our scheduled journey time of 2.5 hours was actually over 3 hours on the company website and became 4 hours in real life. No information provided. The seats were comfortable enough though. Alexandra
Poor
12 December 2025
The driver was screaming, laughing and singing the whole ride. It made it feel like he was drunk or high and it maked me uncomfortable. We were about two hours late to kuala lumpur. Dont say the trip is 5 hours if it is 8 Kerstin