Introduction
Sapa Express is a Vietnamese bus company serving routes between Hanoi and Sapa.
Buses operated by Sapa Express
Sapa Express operates seated buses and sleeper buses.
Seated buses generally cover long distances during daytime and connect cities in nearby provinces.
The most common models of seating buses are single-deck coaches equipped with reclining seats and capacity for 30 passengers.
Sleeper buses generally cover long distances overnight and connect cities in distant provinces. Journeys can take up to 6 hours, so buses are prepared for passengers to sleep during most part of the journey.
The most common models of sleeper buses are double-deck coaches equipped with shared berths or individual cabins and capacity for 20 to 40 passengers.
For more information about travelling by bus, please read our Bus Guide in Vietnam.
Routes
Travel with ticket
We facilitate advance ticket booking for buses operated by Sapa Express.
Hanoi-Sapa Line serving Hanoi and Sapa
Destinations
Sapa Express serves the following destinations in Vietnam:
Northern Vietnam
Northern Vietnam comprises the provinces of Hanoi, Dien Bien, Lai Chau, Lao Cai, Tuyen Quang, Cao Bang, Thai Nguyen, Lang Son, Quang Ninh, Hai Phong, Hung Yen, Son La, Phu Tho, Bac Ninh and Ninh Binh.
Bus routes to Hanoi
Bus routes to Sapa
Change policy
The following change terms apply to the bus fares:
| Sapa Express | Change time/date |
| Fare Limousine Bus Seat (28) | Permitted |
| Fare Limousine Bus Seat (18) | Permitted |
| Fare Cabin Bus Sleeper | Permitted |
If you wish to change your booking with Sapa Express, please Contact Us. This option is available until 24 hours before departure, after that time please contact directly with Sapa Express. Change fees will apply.
No change for tickets on public holidays.
Cancellation policy
The following cancellation terms apply to the bus fares:
| Sapa Express | Cancellation before departure |
| Fare Limousine Bus Seat (28) | Permitted with fees |
| Fare Limousine Bus Seat (18) | Permitted with fees |
| Fare Cabin Bus Sleeper | Permitted with fees |
If you wish to cancel your booking with Sapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 20% of the ticket fare + 35,000 VND per ticket if the ticket has been issued
- 50% of the ticket fare + 35,000 VND per ticket if 2 days to departure
- No refund if less than 2 days before departure or departure on public holiday