Introduction
Chapa Express is a Vietnamese private railway company connecting Hanoi and Lao Cai.
Trains operated by Chapa Express
Chapa Express operates their own passenger cars that are attached to the trains hauled by Vietnam Railways locomotives, departing and arriving with the same schedule.
Passenger cars are divided in two classes: Sleeper 2-Berth in compartments for 1-2 passengers and Sleeper 4-Berth in compartments for 1-4 passengers. Customers who wish to enjoy some privacy by reserving the whole compartment can select the maximum number of passengers and purchase all the tickets.
For more information about travelling by train, please read our Train Guide in Vietnam.
Routes
Destinations
Chapa Express serves the following destinations in Vietnam:
Northern Vietnam
Hanoi–Lao Cai railway
The Hanoi–Lao Cai railway line connects Hanoi and Lao Cai, in the Northwestern Mountains of Vietnam. Trains depart from Hanoi Railway Station and return from Lao Cai Railway Station.
Train routes to Lao Cai
Change policy
The following change terms apply to the train fares:
| Chapa Express | Change time/date |
| Fare VIP 2-Berth (Private cabin) | Permitted with fees |
| Fare Suite 2-Berth (Private cabin) | Permitted with fees |
| Fare Superior 4-Berth (Shared cabin) | Permitted with fees |
| Fare Deluxe 4-Berth (Shared cabin) | Permitted with fees |
If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 120 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.
- 50% per ticket if 120 hours or more to departure.
- No change if less than 120 hours to departure.
No change for tickets on public holidays.
Cancellation policy
The following cancellation terms apply to the train fares:
| Chapa Express | Cancellation before departure |
| Fare VIP 2-Berth (Private cabin) | Permitted with fees |
| Fare Suite 2-Berth (Private cabin) | Permitted with fees |
| Fare Superior 4-Berth (Shared cabin) | Permitted with fees |
| Fare Deluxe 4-Berth (Shared cabin) | Permitted with fees |
If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 21 days before departure.
Service fees will not be refunded. Cancellation fees will apply.
- 35% of the ticket fare + 50,000 VND per ticket if the ticket has been issued
- 70% of the ticket fare + 50,000 VND per ticket if 21 to 34 days to departure
- No refund if less than 21 days to departure or departure on public holiday