Jr

Introduction

JR is the national railway operator in Japan, connecting Tokyo, Nagoya, Kyoto, Osaka, Kobe, Himeji, Hiroshima, Yamaguchi, Fukuoka, Kumamoto and Kagoshima.

Review

 Based on 80 reviews of customers.

Routes

Passenger class

The following passenger classes are available with JR:

Change policy

The following change terms apply to the train fares:

JR Change time/date
Fare Green car seat (Shinkansen) Permitted
Fare Ordinary car seat (Shinkansen) Permitted
Fare JR WEST All Pass (7-day) Permitted
Fare Kansai WIDE Pass (5-day) Permitted
Fare Kansai-Hiroshima Pass (5-day) Permitted
Fare Kansai-Hokuriku Pass (7-day) Permitted
Fare Sanyo-San'in Pass (7-day) Permitted
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted
Fare Okayama-Yamaguchi Pass (5-day) Permitted

If you wish to change your booking with JR, please Contact Us. This option is available until 1 day before departure.


Cancellation policy

The following cancellation terms apply to the train fares:

JR Cancellation before departure
Fare Green car seat (Shinkansen) Permitted with fees
Fare Ordinary car seat (Shinkansen) Permitted with fees
Fare JR WEST All Pass (7-day) Permitted with fees
Fare Kansai WIDE Pass (5-day) Permitted with fees
Fare Kansai-Hiroshima Pass (5-day) Permitted with fees
Fare Kansai-Hokuriku Pass (7-day) Permitted with fees
Fare Sanyo-San'in Pass (7-day) Permitted with fees
Fare Hiroshima-Yamaguchi Pass (5-day) Permitted with fees
Fare Okayama-Yamaguchi Pass (5-day) Permitted with fees

If you wish to cancel your ticket with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 320 JPY of the ticket fare + 200 JPY per ticket if the ticket has not been issued.
- No ticket refund once the ticket has been issued.

If you wish to cancel your rail pass with JR, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 200 JPY per ticket if the exchange order (E-TICKET) has not been exchanged.
- 10% of the ticket fare + 200 JPY per ticket if the exchange order (E-TICKET) has been exchanged but the rail pass has not been used.
- No refund if the rail pass has been used, expired, lost or stolen.