SRT

Service was not bad. However train itself were very old and less comfortable than newer train. Ryota  

All went really well. Train on time, both on departure and arrival. All easy and straight forward to book thank you. Train bit cold with the air conditioning! Carol  

Good service, not their fault the food is a bit meh, still tasted better than on an airplane. Happy overall, could sleep very good.. Robert  

Train was on time. Journey comfortable and good value. Martin  

Everything was OK! Barbara  

Puntual, limpio y cómodo. Todo perfecto. Maria  

The trip to Nong Khai was okay except the First Class sleeper was not comfortable and I didn't get a lot of sleep. There was bottled water in the cabin Stephen  

Train alors à l'heure prévue, bonne organisation. Jean  

ถึงที่หมาย ช้ากว่ากำหนด 25 นาที ไม่มีการแจ้งให้ทราบ . Sutthi  

Very efficient, pleasant, on-time and comfortable Susan  

Trip was excellent but the air conditioning made it feel like I was travelling through Tindra without heaters Fathima  

Was disappointed that our party was not allocated the berths selected nor even in the same compartment. Also no dining car or hot water. Bedding was clean and facilities kept clean too. Train was on time Linda  

Very well organized, helpful train staff, had a good sleep on the train Thomas  

Very well organised, also with restaurant on board. Service was extremely punctual Federica  

Perfect Morten  

Comfy bed. Very clean and safe. Lights are exceedingly bright all night and curtain doesn't block them out. Alison  

Comfortable and very easy. Graham  

Everything was clean, we departed on time, and the person in charge of making the beds was super nice and did his job impecably. Thank you, it was a wonderful experience, I would repeat :) Delfina  

Trajet impeccable !!!! Service parfait, à recommander !!! Didier  

Always an excellent journey CNX to BKK :) Patricia  

delightful ride William  

Comfortable beds Antonia  

The toilets system had no water for flashing. Once making it difficult to keep good hygiene in the train. Toilets need to be refilled after some distance to ensure flashing and washing hands in the toilet. Kanyesigye  

Train was running on time. Cleanliness of the beds was fine, the toilets were not so nice. Emile  

Overall a pleasant journey although it would have been great if the carriage lights were switched off at night! Anya  

It was AC but there were holes letting in hot air, it was not cold. We could not sleep due to the noise of the train Laura  

Very bumpy on the way back. We got thrown from left to right. Chairs should be fixed, it was not working properly. The whole train carriage looks outdated and in need of maintenance. Other than that fine Wilco  

Très bien passé peut-être tamiser les lumières pendant la nuit Virginie  

All went well. Air conditioning is far too cold. One needs more layers of clothing. Christine  

以前、日本でタイの鉄道会社のサイトから電車チケットを予約した際、接続などにとても時間がかかり難儀しました。Baolauでの予約はとても簡単で早かったしトラブルもなかったので助かりました。次回から利用させていただきます！ Ai  

One of the greatest travel experiences of my life. Beds were comfortable. Evening meal(with a beer) was delicious. Employees very efficient and friendly. Excellent experience and great value Giles  

The reclining function on the seat was broken so it kept readjusting itself. They tray would not remain in a horizontal position so could not be used. Tim  

Clean comfortable and on time. Dennis  

The conductors were efficient, but seemed to be lacking in "people skills" (i.e. friendly) that I have experienced from other travel in Thailand. Maria  

Ride is rather bumpy due to old rail tracks. First class coach is smaller than expected. No meals included in ticket, even for 1st class. Though service from SRT staff is good. John  

All of the staff on the train were very kind and helpful..They helped me with my luggage and spoke to me in English. Thank you Jacqueline  

Good service no issues. Sean  

รวดเร็วสะดวก Virat  

Todo muy bien Araceli  

very helpful Sara  

Trayecto en tren, puntual y sin problemas. Tiene aire acondicionado y sirven comidas. Muy satisfechos con el resultado Adelaida  

The trip itself was good. The food service needs some attention. The employee walked down the carriage with a clip binder. It was not obvious that he was asking for orders for food and it was only on asking that I was told I could order, But I didn't know what the options were.. On previous trips they used a picture of the dishes available. The employee sought orders about three times but I didn't realise that the second and third time he passed he was seeking food orders. Consequently I had a very small box of food [ordered the first time he passed] . I'd actually have preferred the third offering once I saw what others got. Tim  

Everything was so good, kind staff, comfy and clean bed, but if you keep the lights on during the night, the whole experience switches to torture. And no, the curtains do not manage to keep the lights out. At least not in the upper berth. Thai Railways, please, to go from one to five stars, just switch off the lights! Oscar  

The bed was clean and comfortable, and overall the experience was good. The only drawback was the train toilet, which felt a bit too small for me. The ticket purchasing process has been good, and I haven't experienced any issues. Kam  

Good service Lindsay  

Easy to book and you can print the ticket and enter directly to the train. Manuela  

The air conditioning didn’t seem to be working at all and the carriage was very hot. But everything else was great! Virginia  

Ha sido un viaje de 11 h. Durante todo el viaje las puertas de tren por donde entran los pasajeros desde ls vías han estado abiertas y también teníamos abiertas las ventanas. Esto ha permitido que en el vagón no hiciera calor, ya que todo el rato entraba corriente del exterior. Pero, por otro lado, esto hace que entre mucha porquería del exterior y había momentos en que se percibía la sucediedad en el ambiente de todo lo que entraba desde la calle Sandra  

The station was amazing - very modern and so easy to navigate and find the correct gate to board the train. Ran exactly on time and was very comfortable with excellent service on board Virginia  

Very smooth. Had no issues at all. Would definitely book again Chizoba