Chapa Express

Introduction

Chapa Express is a Vietnamese private railway company connecting Hanoi and Lao Cai.

Service suspended
This provider has suspended the service due to the effect of the Covid-19 pandemic.

Review

 Based on 177 reviews of customers.

Routes

Passenger class

The following passenger classes are available with Chapa Express:

Change policy

The following change terms apply to the train fares:

Chapa Express Change time/date
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees
Fare Sleeper 4-Berth (Superior) Permitted with fees

If you wish to change your booking with Chapa Express, please Contact Us. This option is available until 144 hours before departure, after that time please contact directly with Chapa Express. Change fees will apply.

No ticket change for tickets on public holidays.


Cancellation policy

The following cancellation terms apply to the train fares:

Chapa Express Cancellation before departure
Fare Sleeper 2-Berth Permitted with fees
Fare Sleeper 4-Berth Permitted with fees
Fare Sleeper 4-Berth (Superior) Permitted with fees

If you wish to cancel your booking with Chapa Express, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 2 day before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 50,000 VND per ticket if the ticket has been issued
- 10% of the ticket fare + 50,000 VND per ticket if 8 to 11 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 4 to 8 days to departure
- 70% of the ticket fare + 50,000 VND per ticket if 2 to 4 days to departure
- No ticket refund if less than 2 days to departure or departure on public holiday