Book your bus tickets with Bang Phan.
Bang Phan is a Vietnamese bus company serving routes between Ha Giang, Hanoi, Hai Phong, Cat Ba, Sapa and Ninh Binh.
Buses operated by Bang Phan
Bang Phan operates minibuses, limousine buses and sleeper buses.
Minibuses and limousine buses generally cover medium distances during daytime and connect cities in nearby provinces.
Minibuses are equipped with reclining seats and capacity for 15 passengers.
Sleeper buses generally cover long distances overnight and connect cities in distant provinces. Journeys can take up to 6 hours, so buses are prepared for passengers to sleep during most part of the journey.
The most common models of sleeper buses are double-deck coaches equipped with shared berths or individual cabins and capacity for 20 to 40 passengers.
For more information about travelling by bus, please read our Bus Guide in Vietnam.
Routes
Travel with ticket
We facilitate advance ticket booking for buses operated by Bang Phan.
Ha Giang-Hanoi Line serving Ha Giang and Hanoi
Ha Giang-Hai Phong Line and Ha Giang-Cat Ba Line serving Ha Giang, Hai Phong and Cat Ba
Ha Giang-Sapa Line serving Ha Giang and Sapa
Ha Giang-Ninh Binh Line serving Ha Giang and Ninh Binh
Destinations
Bang Phan serves the following destinations in Vietnam:
Northern Vietnam
Northern Vietnam comprises the provinces of Hanoi, Dien Bien, Lai Chau, Lao Cai, Tuyen Quang, Cao Bang, Thai Nguyen, Lang Son, Quang Ninh, Hai Phong, Hung Yen, Son La, Phu Tho, Bac Ninh and Ninh Binh.
Bus routes to Hanoi
Bus routes to Ha Giang
Bus routes to Hai Phong
Bus routes to Cat Ba
Bus routes to Sapa
Bus routes to Ninh Binh
Change policy
The following change terms apply to the bus fares:
| Bang Phan | Change time/date |
| Fare Bus Sleeper | Permitted |
| Fare Cabin Bus Sleeper (34) | Permitted |
| Fare Limousine Bus Seat | Permitted |
| Fare Royal Cabin Sleeper (24) | Permitted |
| Fare Minibus Seat (29) | Permitted |
If you wish to change your booking with Bang Phan, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Bang Phan. Change fees will apply.
No change for tickets on public holidays.
Cancellation policy
The following cancellation terms apply to the bus fares:
| Bang Phan | Cancellation before departure |
| Fare Bus Sleeper | Permitted with fees |
| Fare Cabin Bus Sleeper (34) | Permitted with fees |
| Fare Limousine Bus Seat | Permitted with fees |
| Fare Royal Cabin Sleeper (24) | Permitted with fees |
| Fare Minibus Seat (29) | Permitted with fees |
If you wish to cancel your booking with Bang Phan, kindly manage your booking and request a cancellation to proceed with the refund (only if permitted by fare rule). This option is available until 48 hours before departure, after that time please contact directly with Bang Phan. Service fees will not be refunded. Cancellation fees will apply.
- 10% + 35,000 VND per ticket if 48 hours or more to departure.
- No refund if less than 48 hours to departure.
No refund for tickets on public holidays.
Reviews
The bus was really uncomfortable, it wasn’t what we expected Daniela
Very bad service. Showed the bus driver our hotel address and he told us to get on second bus. Showed it to him twice and he said. Yes yes on that bus. After 20 minutes driving around, we showed the driver our address again. He refused to take us and dropped us at the side of the road. Because of all the fuss my husband left a small bag on the bus. Very stressful time trying to recover it. We would have been very happy to catch a cab to our hotel. But to be dumped at side of road like we did something wrong is disgraceful. Our hostel owner said people dropped there all the time. On retrieving his bag. No apology. Nothing. Worst customer service ever. Tracey
It was so easy to book myself and the journey was comfortable. The attendants on the bus was really nice. Vera
Nous étions placés dans des couchettes étroites au sol et au fond du bus ! Rien à voir avec ce que nous avions réservé et utilisé l’année précédente ! Philippe
Excellent service. On time pick up, early arrival , very comfortable Lindsey
Pick up at the hotel would be nice Micha
The first hour we drive circles around Ha Giang town picking up people. As a result we arrived to Hanoi much later then expected. The bus was not very comfortable Wilfred
Amazingly comfortable bus, friendly staff in the office, the driver, too (although he didn’t speak any English). He drove safe, made a stop in the middle of the journey to stretch the legs and to use the toilett. In Ha Giang, we were all brought directly to the property. Klara
Very comfortable. Was told when we would have toilet breaks. I think we had two. Very cosy and warm. Nice driver. Susannah
Not comfortable bed- no English speaking staff so confusion with my reservation which bus to take- the 21h bus looked much better. Peter
Very bad experience with the bus company Bang Phan. Our trip from Cat Ba to Ha Giang took almost 4 hours longer, and there was no communication whatsoever. We had to switch buses 5 times, moving from small buses to larger ones. We also had to wait for an hour while packages were transferred and distributed between our bus and another one. In the end, we were dropped off half an hour away from our final destination, and we asked the bus driver to help us contact our accommodation since we could only make calls via WhatsApp. He typed in the number, pretended to call, and then got back into the bus and drove away at 5:30 AM. As a result, we had to arrange a taxi ourselves. What a poorly organized service. After the various bus trips we've taken, this was truly a disaster. The staff was terrible, rude, and shouted at the passengers in Vietnamese. I wonder if it's a bus company or a delivery service that happens to transport people as well. Luuk
Timely, clean confortable! Adnan