Violette Trains

Introduction

Violette Trains is a Vietnamese private railway company connecting Hanoi and Lao Cai, as well as Hanoi, Ninh Binh, Dong Hoi, Hue, Da Nang, Nha Trang and Saigon.

Review

 Based on 740 reviews of customers.

Routes

Passenger class

The following passenger classes are available with Violette Trains:

Change policy

The following change terms apply to the train fares:

Violette Trains Change time/date
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to change your booking with Violette Trains, please Contact Us. This option is available until 48 hours before departure, after that time please contact directly with Violette Trains. Change fees will apply.

No ticket change for tickets on public holidays.


Cancellation policy

The following cancellation terms apply to the train fares:

Violette Trains Cancellation before departure
Fare Sleeper 2-Berth (Standard car) Permitted with fees
Fare Sleeper 2-Berth (Private car) Permitted with fees
Fare Sleeper 4-Berth (Standard car) Permitted with fees
Fare Sleeper 4-Berth (Private car) Permitted with fees

If you wish to cancel your booking with Violette Trains, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 3 days before departure.

Service fees will not be refunded. Cancellation fees will apply.

- 10% of the ticket fare + 50,000 VND per ticket if the ticket has been issued
- 20% of the ticket fare + 50,000 VND per ticket if 5 days to departure
- 30% of the ticket fare + 50,000 VND per ticket if 4 days to departure
- 50% of the ticket fare + 50,000 VND per ticket if 3 days to departure
- No ticket refund if less than 3 days to departure or departure on public holiday