VIETNAM RAILWAYS

Purchased ticket, showed tickets on my phone at the station and boarded train. Easy. Simple. Kate  

Very nice train ride. The seats were very comfortable, the views were great, and the entertainment and food were welcome. Robert  

The train was great fun. Lots of room for luggage and the music and beverage and food car was great. Katrina  

One of our seats on this trip was broken. It was permanently reclined and would not sit up. Otherwise the trip was quite nice. Staff friendly. Lindsey  

時間通りで、冷房もしっかり効いていて満足です。 Kazuhiro  

The train arrived before the scheduled time at the departure station. But in the surrounding end there was a delay of 30 min. at our destination. Alexander  

There weren't tables at the chairs and no energy sockets in the compartment. Alexander  

Good service David  

The train arrived at our departure already delayed by 30 minutes. Furthermore, the train stood 30 minutes on the track, so we arrived at the destination with one hour delay. Alexander  

Train was clean, comfortable, cool with a heat wave out side and on time departure and arrival. My favourite was to travel Vietnam Peter  

Train arrived into Nha Trang with relatively little problems. Elizabeth  

It was a comfortable ride. Train was on time. Boarding was easy. Train and washrooms were clean. Chaitanya  

First class 6 beds sleeper car as stated during booking, 1 power socket in the compartiment, 1 USB-A socket per bed, AC, clean but small restrooms at the bigining of the trip, less so the next morning, train on time, we managed to put 5 big suitcases and 6 cabin size luggages in the compartment, Great view, the 3 food trolleys are not a decent option to get food and drinks. More fun and less time consuming than the bus for the Ninh Binh - Da Nang trip. Tickets and barcode provided by Baolau fully approoved by VNR. Tristan  

nice train Sharul  

nice train Sharul  

帰りは社内の冷房が壊れていてきかなかったですが夜に移動できるのはありがたいです。 Tetsushi  

快適でした。 Tetsushi  

No ac at the train Benjamin  

The heritage train ride was very nice. We received one bottle of water each. In the pantry car was a musical performance. Alexander  

Kind efficient staff very clean on time John  

The train was beautiful and very clean! The cafe car had good snacks and service and the singer was so good. the scenery on the way is magnificent! Rohini  

The train was delayed by 30 minutes at the time of arrival in Dong Ha. Alexander  

We were a little surprised we had to pay to keep the coach exclusive for us, altough probably no other poeple had booked the beds in our coach. Pepijn  

Great. But need to wash the bed sheet. Muhammad  

Unfortunately, the USB electricity plugs in the seats did not work. Furthermore, there was no hot water at the dispenser in our carriage available. Alexander  

Everything was perfect. Gerard  

The toilet paper and soap was finished after a couple of hours. One step in the compartment did not work, which made it difficult to reach the upper bed. Alexander  

Train was on time, beds as expected, we could sleep normaly. We would use Vietnam railways again. Irena  

La partie la plus jolie, entre mer et montagne se trouve à là sortie de la ville de Da Nang. Le train serpente le long de la côte avec une belle vue sur la mer. Ensuite parcours dans la campagne vers Hué. Petit conseil : même si votre site de réservation permet de réserver votre siège, vous n’êtes jamais certain de l’orientation du wagon. Le prix d’un ticket étant très bon marché, réservé vos sièges des deux côtés du train ; vous pourrez ainsi vous asseoir du « bon côté » du train et avoir un espace pour vos baggages. Philippe  

In their own book says they have temperature control for comfort, that’s not true, at night is freezing. They move people to our cabin and charged fee for that. Mauricio  

Booking with your company was exceptional , no hiccups at all, booking process nice and smooth , e vouchers worked no problems at the station . Very happy with your service Brian  

All perfect Eric  

We really enjoyed the experience but for us as westerners the mattresses are SOOOOOO hard. Maybe softer mattresses? Also a shame there are no daytime sleepers to Sapa. Overall a good experience. Toilets very clean. Jeremy  

The staff was great, but the train ride itself was horrible. So noisy and not very smooth. And then at the very end of the trip, they were blasting music so loud I cannot even hear myself speaking. I purchased the VIP seats. They were OK. Nothing special. I will probably take the bus on my way back where it is more quiet and comfortable? Lam  

Magnifique moment dans le HD4 ! Samuel  

It was nice Yasmin  

Relaxing travel. Good food onboard. Staff ensured we got to our cabin and ensured we didn't miss our departure stop. Tony  

Everything went very smoothly. Train arrived on time, was clean, and the beds were more comfortable than expected. Had a great sleep. Only the waiting room was a bit confusing, but once the train came it was all great. Reka  

Toilettes tres sales Vitalie  

Good trip, no issues. Was very relaxing. Timo  

Train ride was good but I booked tickets for the right hand side viewing but the carriage was around the other way when we arrived. David  

Ver comfortable, on time and easy to find train compartment etc Cheryl  

Nice scenery most of the way, and the train was on time. Equipment is a bit outdated, but Vietnam Railways is looking to upgrade. We would recommend this train trip. Hans  

Easy ride Jack  

The beds in our cabin were dirty when we arrived which was very frustrating because we were travelling with a baby. The breakfast we purchased for 100k vnd was very bad- Processed pastry and buns. Stephanie  

Avons apprécié ce voyage au sein de la populations. Les sièges étaient très confortables. Claudine  

The train car itself was very hot for being an air conditioned car. Shawn  

In need of upgrade, cleaning could be better. Matthew  

Booking was seamless. Boarding went easily. We had 2 medium suitcases and backpacks. All fitted in racks above us. Seats comfortable. Lots of food available on train. Overall a great experience with amazing views along the way. Patrick  

Very clean with helpful people at the stations Patricia